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Hi,
We would like to apologize for the late response.
The post’s Layout > “Featured Image” settings was set to the second option,. which hid the featured image. We set it back to the default option to display the featured image back.
Best regards,
IsmaelHi,
Thanks for the update.
The FTP details seem to be incomplete. Please ask your hosting provider if they can generate a new FTP account for you so that we can access the file server and update the files. We recreated a backup of the database and the content files using the UpdatedPlus plugin. We can proceed with the update once we received the FTP details.
Best regards,
IsmaelHi,
Thanks for the update.
The file compression options are enabled but the stylesheets and scripts are not being minified. Please try to install a plugin to compress or minify the files. You can try one of the following plugins.
// https://wordpress.org/plugins/autoptimize/
// https://wordpress.org/plugins/fast-velocity-minify/
// https://wordpress.org/plugins/merge-minify-refresh/To enable the cache policy for static resources, you have to add this configuration in the .htaccess file.
// https://gtmetrix.com/leverage-browser-caching.html
These suggestions are based on the recommendations provided by the page speed insight tool.
Best regards,
IsmaelHi,
Thanks for the update.
You have to clone or translate the home page and set it as the front page in the language’s own Enfold > Theme Options. Do the same for the custom footer page. Please note that the theme options have to be configured for every active language. Right now, only the EN version has its front page set. The following documentation should help you with the rest of the translation.
// https://wpml.org/documentation/theme-compatibility/enfold/
Best regards,
IsmaelHi,
Thanks for the update.
@BigBossMedia: This should help with the css merging issue.// https://kriesi.at/support/topic/again-one-problem-with-merged-css/#post-1082689
And according to the browser console, the access to the icon font files are not allowed or forbidden.
entypo-fontello.woff:1 Failed to load resource: the server responded with a status of 403 () wp-content/themes/enfold/config-templatebuilder/avia-template-builder/assets/fonts/entypo-fontello.ttf
@crtdude: Please continue the discussion here: https://kriesi.at/support/topic/asset-manager-class-php-merged-css/#post-1093462Best regards,
IsmaelHey macmutsaers,
Thank you for using Enfold.
Where can we see the issue? We can’t find the search bar in the “watersportverhuurbedrijfdearne” site. Maybe a screenshot will help. You may need to ask for additional help from the plugin authors because we don’t provide support for third party plugins, but we’ll try to help as much as we can. Thank you for understanding.
Best regards,
IsmaelHi,
Where did you add the script? Try to replace the url pattern with the following.
fb://facewebmodal/ OR fb://page/PAGEID
Replace “PAGEID” with the actual id of the FB page or profile.
Related thread:
Best regards,
IsmaelHey!
Thanks for the update.
We modified this line a bit.
tab = $('.av-section-tab-title[href="'+ hash +'"]');
It should work now. Please don’t forget to purge the cache prior to checking the page.
Cheers!
IsmaelHey WCPGMarketing,
Thank you for using Enfold.
Did you set the page as the base or main shop page? You can’t use the advance layout builder if the page is set as the base shop page. And the column settings should be configured in the WooCommerce > Settings > Products > Display panel.
Best regards,
IsmaelHi,
Thank you for using Enfold.
This thread should help you implement that script.
// https://kriesi.at/support/topic/trying-to-add-js-particles-background-via-enfold-theme/
If you want it in a color section, just follow this short guide.
Best regards,
IsmaelHi,
Thanks for the update.
Would you mind if we take a look at the site? Please post the WP and FTP login details in the private field so that we can check it or edit the files if necessary.
Best regards,
IsmaelHi,
Thank you for using Enfold.
Is there a test page where we can see the issue? Please provide the site url in the private field so that we can check the issue. Did you check the event date and see if it has expired?
Best regards,
IsmaelApril 22, 2019 at 12:05 pm in reply to: Portfolio entry only loads with URL …/?preview=true #1093312Hi,
UPDATE: We actually thought that the symbols in the page caused the issue because the “oslo-lager-common-style” loaded properly after we removed the symbols. However, we noticed that a lot of the portfolio items also contain the same symbols, but they load just fine. This is quite odd. Is this the only item that is not loading properly?
Best regards,
IsmaelApril 22, 2019 at 11:57 am in reply to: Portfolio entry only loads with URL …/?preview=true #1093311Hi,
The less than symbols in the product description break the page. We replaced the symbols with actual text temporarily.
-Hvorav sukkerarter / Total sugars less than 0,2 g Protein 0,18 g Salt less than 0,01 g
Best regards,
IsmaelHi,
Thanks for the update.
You may need to add this css code to adjust the width of the sidebar on mobile view.
@media only screen and (max-width: 767px) { .single-product .sidebar { width: 100%; clear: both; margin-left: 0; } }
Best regards,
IsmaelHi,
The theme doesn’t load that script file by default. It’s probably added by a plugin.
Best regards,
IsmaelHi,
Thanks for the update.
Try to set the tabs’ “Vertical align” to “Middle”. Please note that this alignment will only be applied if the “Content height” settings is set to the first option.
Best regards,
IsmaelApril 22, 2019 at 11:06 am in reply to: Background image in Alternate Content disappers after activation CSS-aggregation #1093300Hi,
Any “http” link should be replaced with “https” according to the changes in the asset-manager.php file, line 524:
$base_url = str_replace( array( 'http:', 'https:' ), '', get_home_url() );
We can’t reproduce the issue on your site anymore. We don’t see any mixed content notification or error in the console as shown in the following screenshot.
Screenshot: https://imgur.com/a/hp4vry6
Best regards,
IsmaelHi,
Thanks for the update.
Where can we see the issue? Do you have a test page? Please create one so that we can check the map.
Best regards,
IsmaelHi,
We would like to apologize for the delay.
Did you update the theme manually? Please try to delete the whole enfold > config-templatebuilder folder, then replace it with the same folder from the latest version.
Best regards,
IsmaelApril 22, 2019 at 5:40 am in reply to: Audio Player doesn't display correctly on Page (but works fine in Post) #1093236Hi!
Awesome! Glad it’s fixed. It’s probably caused by a broken markup. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for using Enfold.
Have you tried it on a code block element instead? You can also use the theme’s Instagram widget. Add it in a page using the Widget Area element.
Thank you for the suggestion @michaelH.
Best regards,
IsmaelApril 22, 2019 at 5:35 am in reply to: Blog masonry mouse over white overlay effect not working #1093233Hi,
Thanks for the update.
Where did you set the “white overlay” option? We can’t find that option in our own installation. You can either set the caption to display as an overlay or place it at the bottom of the masonry image. Those are the only option for the element’s caption by default. We set the element’s Element Captions > Element Title and Excerpt Styling to the second option or as overlay. (see private field)
Best regards,
IsmaelApril 22, 2019 at 5:28 am in reply to: Add just single pictures to Bildwechsler für hervorgehobene Bilder #1093231Hi,
Thanks for the update.
Use this css code to disable the links inside the featured image slider.
.avia-featureimage-slideshow .slideshow_caption a { pointer-events: none; }
Please don’t forget to toggle the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHi,
Thanks for the update.
What is it that didn’t work? Are you tracking any events on your pages? Please explain the issue further.
Best regards,
IsmaelApril 22, 2019 at 5:17 am in reply to: Bug tablet Grid Row, at least 100% of browser window height #1093229Hi,
Thank you for using Enfold.
Yes, that should be a min-height property instead of height. We’ll forward the issue to our developers. For now, please use that css code.
.av-minimum-height-100 .container, .avia-fullscreen-slider .avia-slideshow, #top.avia-blank .av-minimum-height-100 .container, .av-cell-min-height-100 > .flex_cell { height: auto; min-height: 100vh; }
Best regards,
IsmaelApril 22, 2019 at 4:31 am in reply to: Adding Product Category breadcrumbs to product pages using Avia Layout Builder #1093228Hi,
Thanks for the update.
Looks like you’re using the advance layout builder for your products. The category element or markup will only render automatically when you’re on the default editor. You have the option to add the categories manually using a text/code block. Or create a custom shortcode.
Best regards,
IsmaelHi,
Thanks for the update.
Looks the resized image’s or thumbnail’s color quality has been adjusted during the upload. Did you compress the images using a plugin?
Best regards,
IsmaelApril 22, 2019 at 4:13 am in reply to: display problem of previewing images in Masonry view #1093225Hey Bernd,
Thank you for opening another ticket.
We can’t reproduce the issue on our end, but we did encounter a few inquiries with the same problem. We usually recommend the following script to force the element to automatically adjust the items’ position while the page is loading. Insert it in the functions.php file.
add_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ var int = window.setInterval(function(){ console.log('tick'); $(window).trigger('resize'); $(window).trigger('av-content-el-height-changed'); }, 1000); $(window).on('load', function() { clearInterval(int); }); })(jQuery); </script> <?php }
Related thread:
// https://kriesi.at/support/topic/category-filter-on-blog-posts-not-appearing/#post-984441Best regards,
Ismael -
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