Forum Replies Created
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AuthorPosts
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September 24, 2019 at 3:15 pm in reply to: icon grid – thicker border or add spacing between boxes? #1141404
Hey Tilman,
Thank you for the inquiry.
You can set custom padding around the grid items to create more space between them. For the border, try this css code.
.avia-icongrid-flipbox li article { border: 5px solid red; }Let us know if that’s what you’re after.
Best regards,
IsmaelSeptember 24, 2019 at 10:09 am in reply to: Add padding to navigation menu items but separator #1141309Hi,
Thank you for the update.
We don’t see those separators anymore. Did you figure out how to remove them?
Best regards,
IsmaelSeptember 24, 2019 at 10:03 am in reply to: After update some problems contact form / magazine element #1141307Hi,
Thank you for the update.
We can’t really figure out why those options are not rendering in the element editor. Please try to upgrade the theme to the beta version. Don’t forget to create a backup or a restore point just in case. (see private field)
Best regards,
IsmaelSeptember 24, 2019 at 9:49 am in reply to: Link zu Video-Slide in Vollbild-Slider (full screen slider) defekt? #1141299Hi,
We are not really sure how you made it work before but it’s not possible. You can only add links to image slides. If you really need to designate a link to a video slide, try to add a button in the caption container.
Thank you for the update.
Best regards,
IsmaelHi,
Sorry for the delay.
Did you remove the script above? We don’t see a second slider on mobile view and the current slider always render above the header.
The thread is getting quite long and off the original topic. Please create a new ticket and include the necessary details in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
The new option is probably not available in the 4.6.2, yet. We’ll provide the beta version in the private field along with the zip password.
But, for the robots is it not important.
We are not really sure if we understand that properly. Sorry about that. Please open a new thread for new inquiries and provide additional info.
Best regards,
IsmaelSeptember 24, 2019 at 7:57 am in reply to: Enfold form submits but form hidden on success page #1141243Hi,
Thank you for the update.
You can set the contact form to redirect to a different page after the form submission, instead of displaying a message in the same page. Edit the contact form element and set the “What should happen once the form gets sent?” dropdown to the second option (Redirect to another page). Is that what you need?
Best regards,
IsmaelHey linguservice,
Thank you for the inquiry.
You have to export the theme settings from the German version and import it to the English version. You don’t have to reconfigure the options manually. The migration tool is located in the Enfold > Import/Export panel.
Best regards,
IsmaelHey Snerp,
Thank you for the update.
Adding the text to the default content editor should work. The search will also look for the keyword in the title, but I don’t think you’d want that. Have you tried re-indexing the database after adding the content? You can install Relevanssi or SearchWP.
// https://wordpress.org/plugins/relevanssi/
// https://wordpress.org/plugins/better-search/
// https://searchwp.com/Best regards,
IsmaelHey Real-3D,
Thank you for the update.
We don’t really see any issue in that page or maybe we just don’t understand what you’re describing. Can you give us a screencast or screenshot of the issue?
Best regards,
IsmaelSeptember 24, 2019 at 6:15 am in reply to: Pixel border between color section and 1/1 block #1141221Hi,
Thank you for the update.
We can’t reproduce the issue on our own installation. Did you apply any custom css modification to the sections? Please create a test page and provide the URL so that we can check the issue.
Best regards,
IsmaelHi,
Thank you for the update.
This css code should help adjust the position of the widget area inside the header.
#header .widget { position: absolute; left: 300px; top: -90px; bottom: auto; }However, you may need to hide the widget area on smaller screens.
Best regards,
IsmaelSeptember 24, 2019 at 5:55 am in reply to: 2 different sliders, one for mobile and one for computer screen. #1141213Hi,
Thank you for the inquiry.
You can replace the current mobile slider with the Fullscreen Slider element if you want the slider to inherit the height of the viewport or make it bigger compare to the current one. Have you tried that?
Best regards,
IsmaelSeptember 24, 2019 at 5:42 am in reply to: WordPress sends message about technical problem with Enfold #1141209Hi
Thank you for the update.Which of the pages are going missing after an update? The update should not affect the content of your installation or the database.
Best regards,
IsmaelSeptember 24, 2019 at 5:39 am in reply to: Enfold 4.6.1 – Two problems with one page layout #1141208Hey Josquin74,
Thank you for the update.
Are you using the Screen Options to hide certain sections in the page? Please make sure that the ID or anchor name of the sections are unique. Unfortunately, we will not be able to help you further without access to the site. Let us know once an online staging site is ready.
Best regards,
IsmaelSeptember 24, 2019 at 5:35 am in reply to: This is not fixed :: Product List :: Offset Number Selection #1141206Hey MrPoBoi,
Thank you for the update.
The site redirects to another page with an invalid SSL certificate. Please contact your hosting provider if this is not intentional. (see private field)
And if you haven’t done so already, please create a test page so that we can check the issue immediately as soon as the site is ready.
Best regards,
IsmaelHi,
Thank you for the update.
We don’t really see any flickering in that page. For the image size, please remove the zoom property and try this one instead.
.av-masonry-image-container img { object-fit: cover; }// https://css-tricks.com/almanac/properties/o/object-fit/
Don’t forget to toggle the Performance > File Compression settings afterwards.
Best regards,
IsmaelSeptember 24, 2019 at 5:18 am in reply to: Timeline element runs off the screen at most screen sizes #1141204Hi,
Thank you for the update.
You may need to use a larger column because the timeline element has a minimum width that will be wider than the 1/3 column on certain screen sizes. Try to replace it with a 1/2 column. OR set the timeline to be display as a slider.
Best regards,
IsmaelHi,
Thank you for the update.
The theme’s compression will not be able to include scripts that it doesn’t recognize. You may have to use a different compression or minification plugin if the site is using a lot of plugins or scripts. We recommend Autoptimize as an alternative for the default compression.
// https://wordpress.org/plugins/autoptimize/
Best regards,
IsmaelHi,
We can’t login using the account above. Are you sure it’s valid? Please check it carefully.
Thank you for the update.
Best regards,
IsmaelHey!
Thank you for the update.
Did you remove the browser cache? It is loading properly on our end. Please make sure that you have accepted the cookies and reloaded the page first. In the latest version, the page will autoreload once the user accepted the cookies.
Regards,
IsmaelHi,
Great! We’ll close the thread then. Please don’t hesitate to open a new one if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
The site is still running an older version of the theme, 4.5.7. Please upgrade the theme to version 4.6.2. The preview should work properly then.
Best regards,
IsmaelHi,
Thank you for the update.
Remove the recent css code temporarily, then add the following snippet in the functions.php file. It will create a sale badge above the product image, so you don’t have to adjust it with css.
# # removes the default post image from shop overview pages and replaces it with this image # remove_action('woocommerce_before_shop_loop_item_title', 'avia_woocommerce_thumbnail', 10); remove_action('woocommerce_before_shop_loop_item_title', 'woocommerce_template_loop_product_thumbnail', 10); add_action('woocommerce_before_shop_loop_item_title', 'avia_woocommerce_thumbnail_mod', 10); function avia_woocommerce_thumbnail_mod($asdf) { global $product, $avia_config; if(function_exists('wc_get_rating_html')) { $rating = wc_get_rating_html( $product->get_average_rating() ); } else { $rating = $product->get_rating_html(); //get rating } $id = get_the_ID(); $size = 'shop_catalog'; echo "<div class='thumbnail_container'>"; if($product->is_on_sale()) { echo '<span class="onsale">¡Oferta!</span>'; } echo avia_woocommerce_gallery_first_thumbnail( $id , $size); echo get_the_post_thumbnail( $id , $size ); if(!empty($rating)) echo "<span class='rating_container'>".$rating."</span>"; if($product->get_type() == 'simple') echo "<span class='cart-loading'></span>"; echo "</div>"; }Best regards,
IsmaelSeptember 24, 2019 at 4:12 am in reply to: Gravity Forms Email Notifications will not work with Enfold #1141191Hi,
Sorry for the delay.
The WP login details above are incomplete. We need both username and the password. What do you mean by “GoDaddy Info”? Is that the access to the GoDaddy cpanel? We even tried to use that info to login to the WP dashboard and obviously it failed.
Best regards,
IsmaelHi,
Sorry for the delay.
@mknobloch: We noticed that the site is running an older version of the theme, 4.5.7. Please upgrade it to 4.6.2.Did you generate another API key? Make sure that there is an attached billing account in your Google Project and that the site is included in the list of HTTP restrictions. Provide the API key in the private field so that we can see the error.
Best regards,
IsmaelSeptember 24, 2019 at 4:00 am in reply to: Cookie Handling and Cookie Consent Messages is messed up in the footer #1141187Hi,
Sorry for the delay.
There is a copy of the footer.php file in the child theme. Did you update the template file after upgrading the theme? Please use the latest version of the file and try to reconfigure the Privacy & Cookie options.
Best regards,
IsmaelSeptember 24, 2019 at 3:56 am in reply to: Advanced Layout Editor not loading after making edits to post #1141186Hi,
Thank you for the update.
We get this error from the console when we try to edit the page.
HTTP404: NOT FOUND – The server has not found anything matching the requested URI (Uniform Resource Identifier).
(XHR)POST – http://www.independentpediatrician.com/wp/wp-admin/admin-ajax.phpThe admin-ajax.php file is missing or the access to it is forbidden. Please ask your hosting provider if the mod_security rule blocks the file.
Best regards,
IsmaelSeptember 24, 2019 at 3:40 am in reply to: Screen options and the creation of duplicate content #1141185Hi,
Thank you for the inquiry.
The screen option is added purely for aesthetic purposes, so it doesn’t take into account anything related to SEO or your page structure. As @JoeSurf suggested, you should design the page in a manner in which you don’t have to add multiple h1 tags to prevent content duplication. Search engines can still detect headings added in a page even if it’s not visible.
Best regards,
IsmaelHi,
Sorry for the confusion.
You may need to use this filter to properly execute the video shortcode in the portfolio preview.
/** * Allow to force execution of shortcodes e.g. for plugins who call shortcode via an ajax call. * Enfold uses this to execute the shortcode for modal popup preview in backend * * @since 4.5.7.2 * @param boolean * @param aviaShortcodeTemplate $obj_sc * @param array $atts * @param string $content * @param string $shortcodename * @param boolean $fake * @return boolean true if sc should be executd regardless of page structure - same as popup preview */ function avf_custom_exec_sc_only( $exec_sc_only, $obj_sc, $atts, $content, $shortcodename, $fake ) { return true; } add_filter( 'avf_alb_exec_sc_only', 'avf_custom_exec_sc_only', 10, 6 );Best regards,
Ismael -
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