Forum Replies Created
-
AuthorPosts
-
October 30, 2019 at 11:45 am in reply to: theme option “Customize heading tags” (Layout Builder tab) #1152268
Hi,
Sorry for the confusion. The option will enable the “Heading Tag” settings for the slider’s caption titles. You’ll be able to select a different element other than h2, which is the default tag assigned to the slider title. You will see the option in the slide’s Caption tab, right below the Caption Title field.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
We don’t see the same error on our end, only that jQuery is undefined as @Rikard mentioned. Did you set jQuery to load in the footer? What is inside the error when you expand the report? The site looks good and everything seems to be working properly.
Best regards,
IsmaelHi,
Sorry for the delay. The theme’s widget will no longer work because Instagram is disabling scraping without proper authentication. The authentication script is not included in the widget yet. Temporarily, you can install one of the following plugins that @Rikard suggested above.
You will find the deprecation notice in the following link.
// https://www.instagram.com/developer/
Thank you for your patience.
Best regards,
IsmaelOctober 30, 2019 at 11:03 am in reply to: Anzahl Aufrufe Blog-Beiträge abfragen und anzeigen #1152260Hi,
Thank you for the update.
The link leads us to a page with a 502 bad gateway error. Is it the correct URL? As an alternative, you can install the Google Analytics plugin to monitor the traffic coming to the site.
// https://developers.google.com/analytics/devguides/collection/analyticsjs
Best regards,
IsmaelHey baiker,
Thank you for the inquiry.
The post navigation is by default disabled when there is a full width element such as the layer slider added in a page. But you can use the following filter to modify that behavior.
add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1); function avia_remove_fullwidth_slider_check($settings) { $settings['is_fullwidth'] = false; return $settings; }
Please add it in the child theme’s functions.php file.
Best regards,
IsmaelHi,
Thank you for the update.
How can we reproduce the issue? Is it happening when you add a new custom link, or after changing the permalink option? As the warning suggests, the mod_security rule is blocking the requests. You have to contact your hosting provider and ask them to correct or adjust the mod_sec rules, or ask them to disable it completely if possible.
Best regards,
IsmaelHi,
Thank you for following up.
We had to set the Enfold > Performance > Disabling of template builder elements to the first option (Always load all elements) , since we added the shortcode outside the builder. It’s the only way to make the shortcode work in the top header. You may have to adjust the css code a bit to correct the layout of the rotator.
Best regards,
IsmaelHi,
Great! Glad to know that you figured out the issue. Please don’t hesitate to open a new thread if you need anything else. We’ll close the thread now.
Enjoy the theme. And have a nice day.
Best regards,
IsmaelHi,
Sorry about that. We’ll let you know once we found a fix. Please keep the thread open so that we can check it from time to time. Do you see the issue on other areas of the site?
UPDATE: We save the layout of the home page as template and use it on a test page. The hotspot works properly when we use an image that is of a different size and aspect ratio. Please check the test page in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
but it also kept the existing header image – so on the course pages, now there are two.
We should update the conditional tag in the previous snippet. Please look for this line inside the first action hook.
if(is_single()) {
.., then replace it with:
if(is_single() && !is_singular('sfwd-courses')) {
This will prevent the initial slider from displaying in the courses page or post.
Best regards,
IsmaelOctober 30, 2019 at 8:48 am in reply to: How can I make the global consent messages in multiple languages? #1152238Hi,
Thank you for the clarification.
Once again, you can set the initial display value of the span element to “none”, so it’s hidden by default, then follow the same pattern that we did above so that they are visible on their respective languages. Please try this css code.
.input_checkbox_label span { display: none; } html[lang="sl-SI"] .input_checkbox_label .Slovenščina, html[lang="en-US"] .input_checkbox_label .English, html[lang="it-IT"] .input_checkbox_label .Italiano { display: inline; }
And you should avoid including uppercase and special characters in the class names. Please adjust the class name of the span elements in the input label.
Best regards,
IsmaelOctober 30, 2019 at 8:42 am in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1152236Hi,
Yes, and once again it’s nothing critical, so it will not affect the site in anyway. Did you select a single category in the widget? If you don’t mind, please kindly open a new thread for new or additional inquiry so that we can keep this thread relevant to the original topic and close it.
Thank you for your patience.
Best regards,
IsmaelOctober 30, 2019 at 8:38 am in reply to: Layerslider not working in Enfold 4.6.2 and WordPress 5.2.3 #1152234Hi,
We can’t access the screenshot because it’s not publicly viewable. Try to set the privacy option of the screenshot properly, or use imgur instead. And if you don’t mind, please kindly open your own thread next time because the original poster can actually see what you added in the private field.
Best regards,
IsmaelHi,
Thank you for the update.
We can’t seem to access the screenshot without logging in to dropbox. Please try to use imgur or set the share settings of the dropbox image to public. Is the site using the latest version(v4.6.3.1) of the theme?
Best regards,
IsmaelHi,
Thank you for the update.
First, we should disable the Performance > File Compression settings to regenerate the stylesheets and ensure that the changes that we are about to make takes effect immediately. We can then add this css code in the Quick CSS field to remove the header/sidebar background and decrease the left margin of the main container to 150px. You may need to adjust the maximum width of the layer slider after adding the css code.
.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu > li ul, .header_color .av-subnav-menu a { background-color: transparent; color: #808080; } .html_header_left #main { margin-left: 150px; }
Best regards,
IsmaelOctober 30, 2019 at 8:20 am in reply to: WooCommerce Rental & Bookings System Category cost are not multipling #1152228Hey!
Thank you for following up..
We installed the plugin on our installation, created a new product and set the type to “Rental Product”. We also selected the newly created inventory item with a max quantity of 5, set the prices accordingly and it seems to be working properly. The price of the inventory updates properly when we adjust the quantity. Check the screenshot below.
Screenshot:https://imgur.com/a/XaKzECk
Please check if the quantity value of the existing inventories are set properly. Also, try to deactivate other plugins temporarily to rule out incompatibility.
PS. I will never ever recommend your Theme or your Company.
Sorry to hear that you feel that way. The theme is compatible with a lot of popular plugins out there including Woocommerce, but there are tens of thousands of plugins available in the market, not including their extensions, so testing all of them is not possible We debug issues as they come along, once the users reported them, or whenever we encountered them during development.
Thank you for your patience.
Best regards,
IsmaelOctober 30, 2019 at 7:51 am in reply to: 40 pages crashed – compatibility issues with CPT-Plugin/ALB #1152225Hi,
Why do you need to switch the custom post type to page? Unfortunately, this feature is not within the theme, so it’s beyond the scope of support. Please contact the plugin developer regarding the issue.
Best regards,
IsmaelHi,
Thank you for the update and for the additional info. Yes, you’re right. We forgot to mention the related files for the modification. But rest assured that the fix is already included in the latest version of the theme.
Please don’t hesitate to open a new thread if you need anything else. Thank you for your patience.
Best regards,
IsmaelOctober 29, 2019 at 1:13 pm in reply to: WooCommerce Rental & Bookings System Category cost are not multipling #1152048Hi,
We would like to apologize for the troubles. The theme actually works well with the default Woocommerce setup and a lot of additional shop extensions. It just so happens that the plugin is not fully compatible with the theme yet. We will try to debug the issue from our end, but any insights from the plugin developer will surely help.
Can we access the file server? We have to to edit the files and do some tests in order to debug the issue. Please post the FTP login details in the private field.
Best regards,
IsmaelOctober 29, 2019 at 1:05 pm in reply to: Product Schema Entirely Missing For Custom Products #1152046Hi,
Sorry for the delay. They haven’t responded to the git issue yet, because they are currently improving the builder and adding new styles to it. Can we access the file server and the dashboard? We would like to check why the @type property is incorrectly set.
Best regards,
IsmaelHey Mohntage,
Thank you for the inquiry.
You can include the [nolink] string in the Enfold > Footer > Copyright field along with your custom text to disable the default footer entry. Let us know if how it goes.
Best regards,
IsmaelHey chis,
Thank you for the inquiry.
What happens when you set the Background Attachment from “fixed” to “scroll”? Please note that iOS can have issues with background images that are set to be fixed against their containing block. You can check for the list of known issues with this particular property in the following link.
// https://caniuse.com/#feat=background-attachment
Best regards,
IsmaelHey gbrunner,
Thank you for the update.
We were able to reproduce the issue on Internet Explorer but we didn’t find any errors in the console or the markup. Where did you get the toggler script? Are the forms supposed to be hidden initially by css?
Best regards,
IsmaelHi,
Thank you for the update.
This is actually a common issue and is often cause by the mod_security module in the server. It blocks the file because of excessive requests — beyond of what is set in its rules. Please ask your hosting provider if the mod_sec rule is enabled in your site, and if it is indeed blocking the admin-ajax.php file.
Best regards,
IsmaelHey Juli,
Thank you for the update.
We found an error in the console generated by a third party lightbox plugin. Did you install a different lightbox plugin?
ecurityError: The operation is insecure. embed:28 <anonymous> https://kriesi.at/support/topic/lightbox-popup-with-content/embed/#?secret=mrA09NI4JN:
Please try to disable the plugin temporarily, then make sure that the theme’s Lightbox Modal Window option is activated.
Best regards,
IsmaelHi,
Thank you for using the theme.
Glad to know that it works now. Unfortunately, we can’t be sure what actually caused the issue unless it was recorded in the error logs during the installation. Please don’t hesitate to open a new thread if any issue comes up.
Best regards,
IsmaelOctober 29, 2019 at 11:42 am in reply to: Privacy settings: Google Tag Manager/Analytics active even after opt out? #1152027Hi,
Thank you for following up.
You don’t need to add the second block of the code. All you need is the if statement, which checks for the presence of the “aviaPrivacyGoogleTrackingDisabled” cookie. This is the line:
if(isset($_COOKIE['aviaPrivacyGoogleTrackingDisabled']) && $_COOKIE['aviaPrivacyGoogleTrackingDisabled'] == true) return;
Place it above this line as suggested previously.
echo $extra_code . $avia_config['analytics_code'];
Best regards,
IsmaelHey sensufaktur,
Awesome! We’ll close the thread now. Thank you for using the theme. And have a nice day.
Best regards,
IsmaelHey schweg33,
Thank you for the inquiry.
Where exactly did you add the widget? We can’t seem to find it anywhere in the site. We did see a form field that vanishes immediately on load, but we are not sure if that is the widget you’re referring to. Please provide a link to the actual page containing the widget so that we can check it.
Best regards,
IsmaelHi,
Thank you for the update.
The css code is probably located in the Quick CSS field or the Appearance > Customize > Additional CSS panel. Unfortunately, we can’t really tell because the stylesheets are currently minified, and the login details above didn’t work when we tried it. If you like, you can also put the css code @mike mentioned above at the very bottom of the Quick CSS field to override the existing one.
Best regards,
Ismael -
AuthorPosts