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Hi,
Yes, please create a new thread/ticket and post the details in the private field. We’ll check it there. Also, it would be awesome if you can create a test page or a copy of the blog page.
Best regards,
IsmaelJanuary 29, 2020 at 12:19 pm in reply to: Easy Slider – change size of "slideshow controls" and "captions" #1179377Hi,
Thank you for following up.
It’s available in the slide’s or element’s editor. Please make sure that the theme is updated to v4.5.7.
Best regards,
IsmaelHi,
Yes, the alt tag (Etoro logo) is there now. Let us know if you need further assistance. We’ll keep the thread open for the meantime.
Best regards,
IsmaelJanuary 29, 2020 at 12:14 pm in reply to: WooCommerce Product Slider – Set Number of Columns to 1? #1179372Hi,
@tiffanytnttobol: Please create a new thread/ticket and provide the necessary details in the private field so that we can check the elements, and make sure that the site contains the latest version of the theme, v4.5.7.Best regards,
IsmaelHi,
Thank you for the update.
We are having a bit of difficulty navigating the site because of the language. Could you provide a step by step procedure on how to recreate the issue? Direct links to any related pages or options will help as well.
Best regards,
IsmaelHi,
Awesome! Glad to know that it’s not an issue with the theme. We’ll close the thread now. Please don’t hesitate to open a new one if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
You’re welcome! Thank you for the update.
3.) You shouldn’t be able to add tags to pages by default, so those pages should not be displaying in the archive/tag pages. How did you enable the tags for pages? It probably breaks because the excerpt of the pages in the archive/tag pages contains an invalid html code.
Best regards,
IsmaelHi,
Thank you for the update.
Either method is fine. If you chose to modify the file directly, look for this code around line 172:
$args = array( 'theme_location' => $avia_theme_location, 'menu_id' => $avia_menu_class, 'menu_class' => 'menu av-main-nav', 'container_class' => $avia_menu_class.' av-main-nav-wrap'.$icon_beside, 'fallback_cb' => 'avia_fallback_menu', 'echo' => false, 'walker' => new avia_responsive_mega_menu() ); $wp_main_nav = wp_nav_menu($args); $main_nav .= $wp_main_nav;This block of code outputs the main menu. If you want to add another menu beside it, just create a new wp_nav_menu with different arguments.
// https://developer.wordpress.org/reference/functions/wp_nav_menu/
Best regards,
IsmaelHi,
Thank you for the inquiry.
We found a few script errors in the console, but they are quite vague and don’t really point to anything. Have you tried to deactivate the plugins?
These are the errors that we found on Edge Windows 10.
CSS3119: No fonts available for @font-face rule
noticons.css (1,25686)
SCRIPT12008: SCRIPT12008: WebSocket Error: Incorrect HTTP response. Status code 403, Forbidden
[AVIA-LOG] Hide Preloader (Fallback)
SCRIPT5007: SCRIPT5007: Unable to get property ‘elements’ of undefined or null reference
maclifestyle.com (1,148499)
SCRIPT12008: SCRIPT12008: WebSocket Error: Incorrect HTTP response. Status code 403, Forbidden
SCRIPT5007: SCRIPT5007: Unable to get property ‘original’ of undefined or null reference
maclifestyle.com (1,107984)Best regards,
IsmaelJanuary 29, 2020 at 9:52 am in reply to: search results (PDF's) not opening in new window or tab #1179332Hi,
Glad it’s working.
Do I make a copy of the whole file and place it in my Enfold-child folder (in a subfolder includes)?
Yes, you can override the file by creating a copy of it in the child theme directory.
external or PDF link, it still opens in the same window/tab.
All pdf files in the search results open a new tab. How can we reproduce the issue? What keyword do we have to look for?
Best regards,
IsmaelHi,
Thank you for the access.
We added the following snippet in the functions.php file to override the default %%pagenumber%% value and it seems to be working as expected. Unfortunately, some of the custom variables like %%pagetotal%% are still not returning the correct output. You may need to include your own implementation in the filter.
function avf_filter_wpseo_replacements( $replacements ) { $page = (get_query_var('paged')) ? get_query_var('paged') : 1; if( isset( $replacements['%%pagenumber%%'] ) ){ $replacements['%%pagenumber%%'] = $page; } return $replacements; }; add_filter( 'wpseo_replacements', 'avf_filter_wpseo_replacements', 10, 1 );Best regards,
IsmaelHi,
Thank you for the update.
Try to move the remove_action/s inside the avia_remove_feeds callback function.
// https://stackoverflow.com/questions/34750148/how-to-delete-remove-wordpress-feed-urls-in-header
Best regards,
IsmaelJanuary 29, 2020 at 4:42 am in reply to: Enfold Admin-Oberfläche nicht mehr ausführbar /defekte Darstellung #1179269Hey mksfunke,
Thank you for the inquiry.
What is the version of the theme before the update? The site probably contained a very old version of the theme prior to the update and it probably has some options that are no longer valid or are deprecated. Please update the theme regularly to prevent this issue from happening again.
Best regards,
IsmaelHi,
Thank you for the access.
We changed the default value of the group_id column from NULL to None and the type to tinyint. The sliders are displaying properly now.
Best regards,
IsmaelHi,
Thank you for following up.
1.) You can add the code in the Enfold > General Styling > Quick CSS field or the child theme’s style.css file.
2.) Add this code to remove the alternate color.
.main_color tr:nth-child(2n+1), .main_color .pricing-table > li:nth-child(2n+1), .main_color .pricing-extra { background: #ffffff; }3.) You should move the image outside the table element. The demo is using the Image element.
4.) What specific changes are you trying to make aside from those available in the table options?
Best regards,
IsmaelJanuary 29, 2020 at 4:18 am in reply to: Sorting Masonry Gallery Items Incorrectly After "Load More" #1179265Hi,
Directions from https://kriesi.at/documentation/enfold/blog-post/#toggle-id-26:
It’s still working on our end, so you can enable it back. After the activation, edit the masonry element, open the Sorting toggle, then set the Order by and Display Order settings as you prefer. If you want to sort them manually, try to set the Order by settings to Page Order. You will then be able to use the Page Attributes > Order field to adjust the order of the items in the grid
// https://make.wordpress.org/support/user-manual/content/pages/page-attributes/
This requires you enable the Page Attributes meta box for posts or custom post types.
To change the arguments of an existing post type, please refer to this thread.
// https://wordpress.stackexchange.com/a/230313
// https://developer.wordpress.org/reference/hooks/register_post_type_args/Best regards,
IsmaelHi,
Everything seemed to work until I added them to the main menu.
How did you add them in the main menu? The translated pages are displaying the appropriate content, but when we try to edit the EN version from SE, the translation editor displays the SE version for both languages. It works fine when we edit the EN version directly. Is that the issue?
Best regards,
IsmaelHey Oli,
Thank you for the inquiry.
There was an invalid code in the Quick CSS field — missing curly brace — which caused the dynamic stylesheet to break. We adjusted the code a bit. The maximum width of the container is set properly now.
Best regards,
IsmaelHi,
Thank you for the update.
Did you update the theme manually or via FTP? Please get a copy of the enfold > config-woocommerce folder and its content from the latest version of the theme and try to replace the one in the active theme.
Best regards,
IsmaelHey elbnetz,
Thank you for the inquiry.
There is a way to programmatically enable the ALB for a set of posts or products, but you can’t apply the template automatically. Please check the thread below.
// https://kriesi.at/support/topic/adding-pages-using-the-wordpress-rest-api/#post-1032812
This enables the advance layout builder for every items inside $myposts.
Best regards,
IsmaelHi,
@raslade: Is the site live? Please post the URL so that we can check it. Did you apply a custom CSS class attribute to the blog posts element as @wunderdojo suggested?// https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelHi,
Thank you for the update.
Instead of the Masonry for posts, you can use the Media Elements > Masonry Gallery element instead if you want to open the images in a lightbox. Let us know if it satisfies your requirement.
Best regards,
IsmaelJanuary 28, 2020 at 4:31 pm in reply to: GOOGLE ERROR data-vocabulary.org schema deprecated #1179072Hi,
Thank you for the update.
You can use this filter to remove the schema markup in the breadcrumb.
add_filter('avia_breadcrumbs', function($breadcrumbs) { $protocol = is_ssl() ? 'https' : 'http'; $vocabulary = 'xmlns:v="'. $protocol . '://rdf.data-vocabulary.org/#"'; $breadcrumbs = str_replace($vocabulary, '', $breadcrumbs); return $breadcrumbs; }, 10, 1);Best regards,
IsmaelJanuary 28, 2020 at 4:19 pm in reply to: Add Header (banner) to Woocommerce – Product Detail page #1179066Hi,
Thank you for the update.
since all the hooks happen inside the main box.
Have you tried editing the header.php file directly?
You can also call a function in the ava_after_main_container hook. It’s in the header.php file.
Best regards,
IsmaelHey espressotech,
Thank you for the inquiry.
Are you using a particular plugin for this payment method? Please provide a link to the site so that we can check the issue. And try to contact the plugin authors for additional assistance.
Best regards,
IsmaelJanuary 28, 2020 at 4:11 pm in reply to: Problem with Update from 4.6.3.1 to latest version #1179060Hi,
Thank you for the update.
It probably doesn’t work because PHP version in your server is still 7.1, which is known to have issues in general. Please try to upgrade it to 7.3 or later versions. If it’s still not working, you may have to proceed and use FTP.
Best regards,
IsmaelHi,
Thank you for the update.
In the thread above, we provided a different version of the function that creates the backend folder. Please check this reply:
// https://kriesi.at/support/topic/permissions-on-dynamic_avia-directory/#post-819144
This will set the folder permission to 755 instead of 777.
$created = wp_mkdir_p( trailingslashit( $folder ) ); @chmod( $folder, 0755 );Best regards,
IsmaelHey TT2495,
Thank you for the update.
Where can we see the table with the image? Are you using a shortcode for the image? Please provide the URL of the page in the private field.
Best regards,
IsmaelJanuary 28, 2020 at 3:48 pm in reply to: Please Stop Enfold Generating So Many Images Sizes for Every Image #1179047Hi,
Thank you for following up. This may not be realized anytime soon because of how the theme or WordPress handle images in general. Usually, newly added elements utilize existing thumbnails, so we don’t have to generate or register another image size.
You can always disable some of the thumbnails if necessary because WordPress will automatically load the original version of the image if the specified thumbnail is not found. Please check the following thread.
// https://perishablepress.com/disable-wordpress-generated-images/#disable-other
// https://kriesi.at/support/topic/disable-creation-of-multiple-file-resoltuions-on-media-upload/#post-1172543Best regards,
Ismael -
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