Hi,

We just found out that that particular markup or link tag is generated by the theme. Please include this snippet in the avia_remove_feeds function.

remove_action( 'wp_head', 'avia_set_rss_tag', 10, 0 );

Thank you for your patience.

Best regards,
Ismael

Hey macrat1010,

Thank you for the inquiry.

We don’t really encounter a lot of issues with the layer slider recently. Why do you need to modify the layer slider? The whole plugin is located in the enfold > config-layerslider folder.

Please provide a link to the site and post the login details in the private field so that we can inspect the problem.

Best regards,
Ismael

Hi,

Thank you for the info.

The favicon is visible when we check the page on our end. Is this fixed? Please check the screenshot below.

// https://imgur.com/a/LRsj24r

Best regards,
Ismael

Hi,

Thank you for the update.

Looks like you’ve managed to remove the border around the images. We don’t see it anymore.

To add a hover effect to the bordered button, you can use this.

.av-main-nav > li.av-menu-button-bordered:hover a .avia-menu-text {
	color: red;
	border-color: blue !important;
}

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hey RMcKee,

Thank you for the inquiry.

Where can we see the issue? Please provide the URL of the site and we’ll try to see what’s going on. Make sure that the theme is upgraded to v4.7.2.

Best regards,
Ismael

Hi,

Thank you for the update.

Looks like stylesheet for the catalogue element is not loading properly. We set the Performance > Disabling of template builder elements to the first option (Always load all elements) temporarily. The second option (Load only used elements) is possibly not working properly due to a plugin conflict or a server configuration. Have you tried deactivating the plugins while the second option is enabled?

Best regards,
Ismael

Hi,

Thank you for the update.

Can we access the file server? Please post the FTP details in the private field. Or try to follow the instructions in the following thread.

// https://kriesi.at/support/topic/themes-enfold-config-woocommerce-config-php-critical-uncaught-error/#post-1151258

Best regards,
Ismael

Hey L+T,

Thank you for the inquiry.

The Background Attachment option is for the background image only — it will not affect the background video. In the latest version, there is a separate toggle for Background Image and Background Video and you won’t find the Background Attachment option in the latter.

Best regards,
Ismael

Hi,

Sorry for the delay. Did you make the text Make your space part of the image? Please provide a link to a test page showing the issue if you need more assistance.

Best regards,
Ismael

Hey Antonis,

Thank you for the inquiry.

You can assign the base shop page in the Woocommerce > Settings > Products panel. Did you use the advance layout builder to create the content of the page? Please note that once the page is assigned as the base shop page, it’s going to use the default product template.

Let us know if that is what you’re looking for.

Best regards,
Ismael

Hey JoStudioDeRijp,

Thank you for the inquiry.

We don’t really know what’s causing this, but it seems to be a common issue with outlook addresses. Please check the following threads.

// https://answers.microsoft.com/en-us/outlook_com/forum/all/my-outlookcom-email-is-unavailable/f522f53e-4a1f-474b-b2f0-e524602dba88
// https://support.office.com/en-us/article/sent-email-in-outlook-com-comes-back-delivery-failed-45e048ac-f7b1-4c0f-b525-081cb34f1062

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Are you using a self hosted video? You should be able to pause or stop the video on a specific time or frame using a custom script.

Example:

// https://stackoverflow.com/questions/19355952/make-html5-video-stop-at-indicated-time
// https://www.w3schools.com/tags/av_met_pause.asp
// https://www.w3schools.com/tags/av_prop_currenttime.asp

Best regards,
Ismael

Hey S.,

Thank you for the inquiry.

Did he specify which tags are not closed properly? Is it working when you put the TOC element inside another section? Please provide a link to the page containing the elements so that we can inspect them.

Best regards,
Ismael

Hi,

Thank you for the update.

I have to copy it manually from the Development Site by manually set all the parameters again.

We usually recommend the plugin WP Migrate DB for this kind of scenario. It is commonly use to properly transfer an installation from development to production or vice versa. However, if you want to do it manually, you can always go to the Enfold > Import/Export panel and manually export the theme options from the development site and go to the same panel in the production site or actual deployment, then import the settings back.

// https://kriesi.at/documentation/enfold/backup-theme-settings/#export-theme-settings

This is the plugin in case you want to try it.

// https://wordpress.org/plugins/wp-migrate-db/

Best regards,
Ismael

Hi,

Thank you for the inquiry.

A script is generating an error, which is probably why the layers don’t load properly. It’s from a file called whitelabel.js. Do you have any idea what the file is for?

TypeError: a is undefined https://www.ameropa.de/js/whitelabel.js

Best regards,
Ismael