Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
  • #1173134

    Hi guys, hi Christian,

    I can’t believe but the Instagram widget is still not working in Enfold 4.7?

    I use Enfold on some sites and on none of them the widget is working now since months.

    Errors found:
    Instagram hat ungültige Daten zurückgegeben.

    When comes a solution for this problem?

    Thank you and kindly regards,


    Hey Jürgen,

    We apologize for the inconvenience.
    Our dev team is already looking into the issue, though it may take some time but a patch for this issue should be available soon.
    For the meantime, please use some third party instagram plugin until the patch is released.

    Best regards,


    Hi Nikko,

    I use a third party since some months, thank you. But my hope was this longtime error would be cleared with the update.
    I know Instagram change something with the api but all the third party plugin works fine.

    So I hope the best theme on the market do it soon without problems too.

    Kindly regards,


    Hi Jürgen,

    We understand your concern and we appreciate your patience :)
    Rest assured that our dev team is looking for the best way to address this issue since there are already a lot of people having this same issue.

    Best regards,


    I’d like to follow this just to get updated when there is a solution to this problem.



    We’ll keep the thread open. For now, you can use third party plugins like Smash Balloon Social Photo Feed to display images from Instagram. Thank you for your patience.

    Best regards,



    today I updated the theme to the latest version of Enfold and the Instagram widget is still not working.
    It is sad to see that these situation now is near a year show the same problem.

    I prefer always Enfold and use it on own projects and projects from customers,
    but that the team couldn’t resolve thhis problem over this long period is sad.

    How are the plans for solving this? When?

    Best regards,


    Hi Jürgen,

    This plugin will be integrated with the theme. There were issues with the Instagram API and some limitations on the shared hosting plans do not allow for Instagram API to work properly on the websites.

    Best regards,


    Hi Victoria,

    thank you for the info.

    Best regards,


    Hi There!
    Still no chance to fix this?
    Best KiM :)

    You are running the latest version! (


    Hi Blatze,

    Please use the Smash Balloon plugin:

    Best regards,


    Hi Rikard,

    thanks for your respond. Is this plugin GDPR compliant? Unfortunately, I couldn’t see it on their website…

    Thanks again.




    Thank you for the inquiry.

    If you’re going to use the plugin, you would be accessing your own account and not the site visitors’, so GDPR compliance should not be a problem. To be sure, you could add a note in your privacy page that the site connects to or is using the Instagram API to display certain images.

    Best regards,

Viewing 13 posts - 1 through 13 (of 13 total)

You must be logged in to reply to this topic.