Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1173134

    Hi guys, hi Christian,

    I can’t believe but the Instagram widget is still not working in Enfold 4.7?

    I use Enfold on some sites and on none of them the widget is working now since months.

    Errors found:
    Instagram hat ungültige Daten zurückgegeben.

    When comes a solution for this problem?

    Thank you and kindly regards,
    Jürgen

    #1173544

    Hey Jürgen,

    We apologize for the inconvenience.
    Our dev team is already looking into the issue, though it may take some time but a patch for this issue should be available soon.
    For the meantime, please use some third party instagram plugin until the patch is released.

    Best regards,
    Nikko

    #1173548

    Hi Nikko,

    I use a third party since some months, thank you. But my hope was this longtime error would be cleared with the update.
    I know Instagram change something with the api but all the third party plugin works fine.

    So I hope the best theme on the market do it soon without problems too.

    Kindly regards,
    Jürgen

    #1173556

    Hi Jürgen,

    We understand your concern and we appreciate your patience :)
    Rest assured that our dev team is looking for the best way to address this issue since there are already a lot of people having this same issue.

    Best regards,
    Nikko

    #1179194

    I’d like to follow this just to get updated when there is a solution to this problem.

    #1179944

    Hi,

    We’ll keep the thread open. For now, you can use third party plugins like Smash Balloon Social Photo Feed to display images from Instagram. Thank you for your patience.

    Best regards,
    Ismael

    #1184249

    Hi,

    today I updated the theme to the latest version of Enfold and the Instagram widget is still not working.
    It is sad to see that these situation now is near a year show the same problem.

    I prefer always Enfold and use it on own projects and projects from customers,
    but that the team couldn’t resolve thhis problem over this long period is sad.

    How are the plans for solving this? When?

    Best regards,
    Jürgen

    #1184554

    Hi Jürgen,

    This plugin will be integrated with the theme. There were issues with the Instagram API and some limitations on the shared hosting plans do not allow for Instagram API to work properly on the websites.

    Best regards,
    Victoria

    #1184571

    Hi Victoria,

    thank you for the info.

    Best regards,
    Jürgen

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