Hey enricobaumgart,

Thank you for the inquiry.

You should set the default cookie behavior to the first or the second option to enable cookies required by external services such as the map and videos. The third option will only enable the essential or basic cookies, which the theme requires to function correctly.

Best regards,
Ismael

Hey BiancaFrankDesign,

Thank you for the inquiry.

It is a plugin conflict issue. The following error occurs when the Async JavaScript plugin is enabled. We turned it off for now.

ReferenceError: jQuery is not defined

Best regards,
Ismael

Hey Manuel,

Thank you for the inquiry.

The following is the markup of an item in a Masonry element. You might be able to use the value of the id attribute (av-masonry-1-item-153) or one of the class names to target it.

<a href="https://manuelkoehler.de/wp-content/uploads/2020/01/hochzeitsfotograf-coburg-steffi-und-marc-brp02080-1030x687.jpg" id="av-masonry-1-item-153" data-av-masonry-item="153" class="av-masonry-entry isotope-item post-153 attachment type-attachment status-inherit hentry av-masonry-item-with-image lightbox-added av-masonry-item-loaded" title="Hochzeitsfotograf Coburg Steffi und Marc BRP02080" itemprop="thumbnailUrl" style="position: absolute; left: 24.8417%; top: 0px;">
<div class="av-inner-masonry-sizer"></div>
<figure class="av-inner-masonry main_color">
<div class="av-masonry-outerimage-container">
<div class="av-masonry-image-container"><img src="https://manuelkoehler.de/wp-content/uploads/2020/01/hochzeitsfotograf-coburg-steffi-und-marc-brp02080-705x470.jpg" title="Hochzeitsfotograf Coburg Steffi und Marc BRP02080" alt="Hochzeitsfotograf für Coburg in der Rosenau" data-lazy-src="https://manuelkoehler.de/wp-content/uploads/2020/01/hochzeitsfotograf-coburg-steffi-und-marc-brp02080-705x470.jpg" class="lazyloaded" data-was-processed="true" data-jpibfi-indexer="4">
				<noscript>
					<img src="https://manuelkoehler.de/wp-content/uploads/2020/01/hochzeitsfotograf-coburg-steffi-und-marc-brp02080-705x470.jpg" title="Hochzeitsfotograf Coburg Steffi und Marc BRP02080" alt="Hochzeitsfotograf für Coburg in der Rosenau" />
				</noscript></div>
</div></figure>
</a>

The image is inside the page hochzeitsbilder-in-der-rosenau-roedental post.

Best regards,
Ismael

Hi,

Thank you for the screenshot.

This should add an arrow above the mega menu container.

#menu-item-128 .avia_mega_div::before {
	content: "";
	margin-left: 45%;
	border-style: solid;
	border-width: 12px 12px 12px 12px;
	border-color: transparent transparent #fff transparent;
	position: absolute;
	top: -20px;
}

Replace 128 with the actual id of the parent menu item.

Best regards,
Ismael

Hi,

Sorry for the delay. Is the error happening intermittently, or do you notice any kind of pattern as to when it occurs? We tried to access the site, but the login token above has already expired. Please generate another token with a longer duration.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the info.

@divesheik: We have to access the database and the file server in order to debug the issue further. Please post the login accounts in the private field. Did you happen to toggle any options in the Enfold > Layout Builder panel (e.g Integrated (Bundled LayerSlider Plugin)?

Best regards,
Ismael

Hi,

The Performance > File Compression settings are enabled in the live domain. Please toggle the option or disable it temporarily. That should reload the scripts which contain the recent changes.

Thank you for your patience.

Best regards,
Ismael

Hi,

Looks like you’ve managed to validate the API key. The map element in the Kontakt page is now working properly. Let us know if you need anything else.

Best regards,
Ismael

Hi!

Thank you for the inquiry.

Is database object caching enabled in your server?

// https://wpengine.com/support/wp-engines-object-caching/

This caching option doesn’t go well with the theme’s file compression settings because of how the theme appends timestamp to the merged files. A fix is provided in the following thread.

// https://kriesi.at/support/topic/dynamic_avia-making-way-too-many-calls/#post-1182734

Best regards,
Ismael

Hi,

Thank you for the info.

We have added the code in the Quick CSS field. Please don’t forget to toggle the Performance > File Compression settings before checking the page.

Best regards,
Ismael

Hi,

The URL redirects to the old site which is not using the Enfold theme, so we can’t really see the issue.

How do you insert the excerpt containing the bit.ly URL in the table? This table doesn’t look like an element that is generated by the theme.

// https://ibb.co/7zYDwgb

If it’s from a plugin, you might have to contact the authors for more info.

Best regards,
Ismael

Hi,

What do you mean by caching algorithm? Did you enable database caching in your server? The database cache causes the file compression feature of the theme to break and in order to fix it, you have to add the filter above to remove the timestamp and prevent the theme from redundantly generating the merged files.

If you need further help or info, please create a new thread and post the necessary details in the private field. We’ll close this one for now.

Best regards,
Ismael

Hi,

Thank you for the info.

We tried log in to the dashboard but the password for the username is invalid. Please check it carefully. Did you enable the Performance > File Compression settings? Please disable it temporarily, then check the page again.

Best regards,
Ismael

Hi,

Awesome! Glad it’s fixed. Thanks to @Victoria.

We’ll close the thread now. Please don’t hesitate to open a new thread if you need anything else.

Have a nice day.

Best regards,
Ismael

Hi,

We’ve just found out that the magazine element has been modified in the child theme, so we disabled the avia_include_shortcode_template in the functions.php file to load the default element for now. It’s working properly now.

Please get a fresh copy of the shortcode file, then redo the modifications. If you can describe the previous modification done in the file, then we might be able to provide additional help.

Thank you for your patience.

Best regards,
Ismael