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Hi,
Thank you for the update.
We enabled version 2 of the spam protection and enabled it for the form in the Contact page. It seems to be working properly on our end. (see private field)
Best regards,
IsmaelHi,
Thank you for the info.
Add this css code to get rid of the fade animation during scroll.
#top #wrap_all .header_color { background: #002f6c !important; }Best regards,
IsmaelHi,
Thank you for the update.
The Youtube URL format is incorrect. Try to use the other format instead. (see private field)
Best regards,
IsmaelHi,
Thank you for following up.
Can we access the site? We would like to test the filter and check the settings. Please post the login details in the private field.
Best regards,
IsmaelJanuary 20, 2020 at 3:34 am in reply to: Cookie Consent Schema Markup of WebPage/BlogPosting #1176178Hi,
Thank you for following up.
Reviewed further and it seems to happen only on this post – also, the sidebar shows up on the bottom?: visualizing-your-marketing-and-sales-process/
Did you enable the schema markup option of another plugin (e.g Yoast)? The markup with the error is not generated by the theme.
Reviewed further and it seems to happen only on this post – also, the sidebar shows up on the bottom?: visualizing-your-marketing-and-sales-process/
We found a lot of html code in the page, so it is possible that there are unclosed or invalid tags in it. Please check the markup and make sure that all tags are closed properly.
Also, if possible, please open a new thread for additional inquiries so that we can close this thread and keep it relevant to the original topic.
Best regards,
IsmaelJanuary 20, 2020 at 3:19 am in reply to: Icon list icons disappear after loading in Safari Browser #1176174Hey peterolle,
Thank you for the info.
Is it working correctly when the file compression settings are disabled? We’ll tag our developers to check the thread so that they can address the issue.
Best regards,
IsmaelHey Studio-ADE,
Thank you for the inquiry.
This is probably an issue with the French translation. Please install the Loco Translate plugin, look for the Enfold theme or avia_framework text domain in the plugin’s Themes panel and search for the strings or text “3 Items”, “4 Items” and “5 Items”. Once you’ve found each text, apply the translations accordingly, then update and sync the language files.
// https://wordpress.org/plugins/loco-translate
Best regards,
IsmaelHey Rio1,
Thank you for the inquiry.
The size of the featured images of the 3 blog posts in the home page are exactly the same. Did you figure out the issue?
Best regards,
IsmaelHi,
Thank you for following up.
What happens when you remove the heart symbol from the testimonial content?
<3We asked because comparison symbols, lesser or greater, can cause the whole content of the builder to break.
Best regards,
IsmaelHi!
Thank you for the update.
We can now reproduce the issue on Firefox Windows 10.
We found and removed the following code in the Quick CSS field because it hides the loading icon, but it didn’t help.
.avia_loading_icon { display: none !important; }Since we are not able to reproduce the same on issue on our own installation which contains the latest version of the theme, upgrading the theme might help fix the issue on your end. Please download the latest version of the theme 4.7.1 from your themeforest account and try to update it manually.
Regards,
IsmaelHi,
Thank you for following up.
We tried to add the code in the functions.php file, but encountered an error because the same function already exists. Where did you add the code? Please try to replace the code with this one.
function avia_add_custom_icon($icons) { $icons['instagram'] = array( 'font' => 'fontello', 'icon' => 'uf16d'); return $icons; } add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);This contains the correct character code of the new instagram icon.
Best regards,
IsmaelJanuary 17, 2020 at 1:26 pm in reply to: Header Title and Breadcrumbs – can't remove background box/area #1175377Hi,
Thank you for the update.3. When I view the sub pages on an iPad in portrait mode the green bar is now placed below the logo – and the top with the logo/burger icon is now white. It should look like it does when viewed in horizontal mode. Green top. Not a white top/background with a green bar below.
That is the default layout of the header when the screen width is less than 989px. If you noticed, the logo automatically turns from white to green and the header background from green to white. On horizontal view, the screen width of an iPad device is 1024px, so the green or the default header background is still showing. Now, the green bar that is displaying below the logo on portrait view is not the header background, it’s a ghost section and the css code that Victoria suggested above is supposed to hide it. We don’t know where that section came from, but it’s not supposed to be there.
We added the css code back in the Quick CSS field, but we adjusted the max-width value of the css media query from 1024px to 989px.
Best regards,
IsmaelHi!
Strange. Please open a new thread in case the issue occurs again. We’ll close this one for now.
Have a nice day.
Best regards,
IsmaelJanuary 17, 2020 at 1:11 pm in reply to: Mobile Woocommerce Product to have 2 columns instead of the default 1 single col #1175361Hi,
Thank you for the update.
This should create a 3 column grid.
.responsive #top #main .products .product { padding: 0; position: relative; width: 32%; margin-left: 0; float: left; clear: none; }Adjust the width to 24% or 23% if you want to create 4 columns.
Best regards,
IsmaelHi,
@MusicalFactory: Yes, you have to modify the enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php file as suggested previously.// https://kriesi.at/support/topic/html-markup-in-excerpt-has-been-lost/#post-734529
Best regards,
IsmaelHi,
Thank you for the update.
Where can we see the toggles? Please post the URL of the page.
If you want to duplicate the toggles, edit the enfold\config-templatebuilder\avia-shortcodes\toggles\toggles.php file and look for this code around line 864:
$output .= ' <span class="vert_icon"></span><span class="hor_icon"></span></span>';That is the toggle buttons. You can insert it again after the content, and only display it when the toggle is active.
$output .= '<div class="toggle_content invers-color '.$inherit.'" '.$markup_text.' '.$colors.' >'; $output .= ShortcodeHelper::avia_apply_autop( ShortcodeHelper::avia_remove_autop( $content ) ); $output .= '</div>';Best regards,
IsmaelJanuary 17, 2020 at 6:24 am in reply to: Enfold 4.7.1 Recptcha is in site intgrated but message is shown #1175250Hey torstenhalm,
Thank you for the inquiry.
Did you enable the Privacy & Cookie options from the theme? Please try to set the Default Cookie Behavior to the first option so that all services including the spam protection are enabled automatically on page load.
Best regards,
IsmaelHi,
Thank you for the update.
We adjusted the filter a bit. Please try it again.
Best regards,
IsmaelHi,
Thank you for the update.
Try to install the Simple Image Sizes plugin, go to the Settings > Media panel, look for and adjust the size of the “entry_width_sidebar” thumbnail, save or update, then regenerate the thumbnails. If you don’t want to regenerate the media library, just upload the featured image again to see the changes.
// https://wordpress.org/plugins/simple-image-sizes/
Best regards,
IsmaelHi,
Thank you for the update.
We tried to login to the site using the account above but it’s invalid. Please check the info carefully or provide another user account. We’ll try to check the settings.
Best regards,
IsmaelHi,
Thank you for the update.
Where can we see the posts? By default, you can’t display a different or an alternate title for a post without modifying the theme. Is that what you’re trying to do? A screenshot of the posts will also help.
Best regards,
IsmaelHey Oli,
Thank you for the inquiry.
The scripts and stylesheets are currently compressed or merged. Please try to disable the theme’s file compression settings and the Autoptimize plugin temporarily. Let us know if it changes anything.
Best regards,
IsmaelHi,
Glad to know that you are able to fix the map issue. We will forward the translation errors in our channel.
Have a nice day. And thank you for using Enfold.
Best regards,
IsmaelJanuary 16, 2020 at 10:50 am in reply to: Google Maps not showing, Woocommerce price issue, #1174838Hey kwlodar,
Thank you for the update.
We can’t seem to reproduce the issues that you described above. The map displays properly in the contact page and the price is not duplicated when we select a variation in the linked product page. Did you manage to fix these issues?
Best regards,
IsmaelJanuary 16, 2020 at 10:41 am in reply to: scrolling the page through the link id of the section does not work #1174832Hi,
Thank you for the update.
It is working properly on our end now. We removed the cache and refreshed the page first. Please try to check it on incognito mode or just make sure that cache is removed.
Best regards,
IsmaelJanuary 16, 2020 at 10:39 am in reply to: Video background not adhering to the Color Section element #1174830Hi,
You’re welcome! We’ll close this thread for now. Please feel free to open a new one if you need anything else.
Have a nice day. :)
Best regards,
IsmaelHi,
Thank you for the clarification.
That is the AJAX Portfolio settings. Edit the element and adjust the Link Handling settings to the second option (Open a preview of the entry(known as AJAX Portfolio)). Make sure that the Ajax Portfolio Preview Settings of the portfolio items are set accordingly.
Best regards,
IsmaelJanuary 16, 2020 at 10:29 am in reply to: Cookie Consent Schema Markup of WebPage/BlogPosting #1174825Hi,
Thank you for the info.
It seems to be an issue with the privacy tabs. We replaced the filter in the functions.php file with the following code.
function avf_markup_helper_attributes_modified($attributes, $args) { if(is_singular('post')) { if( ( $args['context'] == 'body' || $args['context'] == 'entry' ) && $args['custom_markup'] != 'article') { unset($attributes['itemtype']); unset($attributes['itemscope']); unset($attributes['itemprop']); } } return $attributes; } add_filter('avf_markup_helper_attributes', 'avf_markup_helper_attributes_modified', 10, 2);Please edit the includes > loop-index.php file, look for this code around line 144:
echo "<article class='".implode(" ", get_post_class('post-entry post-entry-type-'.$post_format . " " . $post_class . " ".$with_slider))."' ".avia_markup_helper(array('context' => 'entry','echo'=>false).">";Replace it with:
echo "<article class='".implode(" ", get_post_class('post-entry post-entry-type-'.$post_format . " " . $post_class . " ".$with_slider))."' ".avia_markup_helper(array('context' => 'entry','echo'=>false, 'custom_markup' => 'article')).">";This should remove the markup in the privacy tabs.
Best regards,
IsmaelHi,
You are welcome! Please don’t hesitate to open a new thread if you need anything else.
Have a nice day!
Best regards,
IsmaelHi,
Try to replace .thoughts with .slide-entry, and remove hover in the span.image-overlay so that both overlay and title will display when the article is hovered. Or try to add this css code.
.slide-entry:hover .slide-image { background: #1d2553; } .slide-entry:hover .slide-image img { opacity: 0; }This will apply the background color to the slide image container instead of the overlay — creating the same effect.
Best regards,
Ismael -
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