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Viewing 30 posts - 18,871 through 18,900 (of 67,463 total)
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  • in reply to: Post Masonry #1195330

    Hi,

    Sorry for the delay. Are you uploading featured images with the same size? Some of the items in the grid may not look the same as the other because their featured images are smaller or larger compare to the other images. Please make sure that the size of the featured images are the same.

    Best regards,
    Ismael

    in reply to: 4.7.3 issue with masonry? #1195329

    Hi,

    Thank you for the update.

    This should help remove the shaking during loading.

    .avia_loading_icon {
        display: none !important;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    That is the default layout of the language switcher in the theme. And if you want to disable it, you have to add this snippet in the functions.php file.

    add_action('after_setup_theme','avia_remove_main_menu_flags');
    function avia_remove_main_menu_flags(){
            remove_filter( 'wp_nav_menu_items', 'avia_append_lang_flags', 20, 2 );
            remove_filter( 'avf_fallback_menu_items', 'avia_append_lang_flags', 20, 2 );
            remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10);
    }
    

    Then add this code to insert the default language switcher inside the header.

    // Render the default language switcher (activate header meta)
    add_action('avia_meta_header', 'ava_icl_language_selector');
    function ava_icl_language_selector(){
    	do_action('icl_language_selector');
    }
    

    Best regards,
    Ismael

    Hey ChichesterDesign,

    Thank you for the inquiry.

    Which portfolio items are not displaying in the element? Please provide links to the portfolio items that are supposed to display in the grid.

    Have you tried using the Portfolio Grid instead of the Blog Posts element?

    Best regards,
    Ismael

    Hi,


    @ALCOR
    : Thank you for sharing your experience and for providing a detailed explanation of the steps that you have taken to debug the issue. The compressed files will only load in the front end, so it will not in any way affect the dashboard. If you really think that the compression is affecting the admin, you can disable it for now and install a third party plugin such as Autoptimize or BWP Minify instead.

    Best regards,
    Ismael

    in reply to: Blog posts template change #1194699

    Hi bzumoberhaus!

    Thank you for the inquiry.

    The blog is set to have a grid layout, so you have to modify or add custom content in the config-templatebuilder > aviashortcodes > postslider > postslider.php file. The front end template or html output is inside the html function or method of the avia_sc_postslider class.

    If you want to override the file in your child theme, please check the documentation for more info.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

    in reply to: Enfold 4.7.3 – reCAPTCHA v3 #1194697

    Hey freedos,

    Thank you for the update.

    You have to supply the V2 API key if you want to use V3 of the spam protection. V3 will automatically validate the user on page load, and will only fall back to V2 and display a widget or puzzle if the initial validation failed.

    Is database caching enabled in your server?

    Best regards,
    Ismael

    in reply to: Very slow loading times with self-hosted video #1194693

    Hey marseca,

    Thank you for the inquiry.

    Loading speed of the pages are the same. There’s a slight difference, but it’s barely noticeable. Please check the screenshots containing the loading duration or network activity of both pages.

    Screenshot: https://imgur.com/a/xzmHUVY

    The page with the Enfold element loaded after 5.44s and the other after 4.96s — cache is disabled. The speed variance may be due to inconsistent network connectivity during the tests.

    Best regards,
    Ismael

    in reply to: Woocommerce 4.0.0. #1194684

    Hey jakobl1976,

    Thank you for the inquiry.

    Yes, the theme should work fine with the latest version of the plugin. The only major addition to the plugin is the Admin Dashboard, which hopefully will not affect how the plugin works in general. The shop page should still be fully functional in the front end.

    Best regards,
    Ismael

    in reply to: responsive social info #1194682

    Hi,

    Thank you for the update.

    We wrapped each element inside a span tag to keep the icon and text together on mobile view.

    <span class="map">[av_font_icon icon='ue80c' font='fontello' style='' caption='' link='' linktarget='' size='19px' position='left' animation='' color='' av_uid='av-juc5j5ty' admin_preview_bg=''][/av_font_icon]<a href="https://www.google.com/maps/place/Bella+Tropea+Accommodation+B%26B (Email address hidden if logged out) ,15.8921472,19z/data=!4m13!1m7!3m6!1s0x0:0x0!2zMzjCsDQwJzI5LjkiTiAxNcKwNTMnMzMuNyJF!3b1!8m2!3d38.6749667!4d15.8927!3m4!1s0x0:0x1d24b7c643cc9425!8m2!3d38.67488!4d15.8925799" target="_blank" rel="noopener"> Via Libertà,162,Tropea </a></span><span class="phone">[av_font_icon icon='ue80e' font='fontello' style='' caption='' link='' linktarget='' size='17px' position='left' animation='' color='' av_uid='av-juc5j5ty' admin_preview_bg=''][/av_font_icon] <a href="tel:+393462377428">+39 3462377428</a></span><span class="mail">[av_font_icon icon='ue805' font='entypo-fontello' style='' caption='' link='' linktarget='' size='23px' position='left' animation='' color='' av_uid='av-juc5j5ty' admin_preview_bg=''][/av_font_icon] <a href="mailto: (Email address hidden if logged out) "> (Email address hidden if logged out) </a></span>
    

    Best regards,
    Ismael

    in reply to: Add language switch next to the burger menu icon #1194677

    Hi,

    Thank you for the update.

    You have to configure the layout or look of the language switcher in the WPML panel. Please check the link in the private field.

    Best regards,
    Ismael

    in reply to: BBpress & Enfold – Custom footer issue #1194664

    Hey jacqueschoquette,

    Thank you for the inquiry.

    According to the following thread, the fix for this issue is already included in the latest version of the theme.

    // https://kriesi.at/support/topic/problem-with-footer-page-and-bbpress-displaying-shortcodes/#post-1098091

    Please get a fresh copy of the theme from your Themeforest account and try to manually update via FTP.

    Best regards,
    Ismael

    in reply to: Header Issues: Spacing/Padding #1194662

    Hi,

    1.) The space is from the color section, not the header. To remove the space, we replaced the color section with a full width easy slider and re-apply the same image.

    2.) We disabled the header transparency to keep the social icons visible.

    3.) We added this code in the Quick CSS field to completely hide the logo.

    .logo.bg-logo {
    	display: none;
    }

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Fatal Error when editing pages #1194660

    Hi,

    Sorry for the delay. You have to remove this line from the functions.php file.

    add_filter('avf_builder_boxes', 'add_builder_to_posttype');
    

    The add_builder_to_posttype callback doesn’t exists.

    Best regards,
    Ismael

    in reply to: Read More link formatting is broken (with image) #1194659

    Hi,

    Thank you for the info.

    You should apply the custom style to the more-link-arrow instead of the more-link container.

    .bloglist-simple .more-link .more-link-arrow {
    	padding: 0;
    	margin: 0;
    	font-size: 0;
    	line-height: 0;
    	top: auto;
    	width: 30px;
    	height: 30px;
    	display: block;
    	border-width: 2px;
    	border-style: solid;
    	border-radius: 100%;
    	text-decoration: none;
    	overflow: visible;
    	float: right;
    	margin-left: 10px;
    	top: -7px;
    	position: relative;
    }
    

    Let us know if you need more help.

    Best regards,
    Ismael

    Hey maaikevk,

    Thank you for the inquiry.

    Which cookies are you seeing in the local storage? Setting the default cookie behavior to the third option should disable all cookies generated by the theme and external services such as maps and videos.

    Best regards,
    Ismael

    in reply to: Enfold embedded video no fullscreen button #1194363

    Hi,

    The video shortcode doesn’t really have a fullscreen option or parameter by default. Please check the available options for the shortcode in the following link.

    // https://wordpress.org/support/article/video-shortcode/

    If you want to add a full width container with a background video, try to instead use the Color Section or the Slider elements.

    Best regards,
    Ismael

    in reply to: Enfold chrashing site by generating huge php logfile #1194360

    Hi,

    This is an issue with the theme’s Performance > File Compression settings coupled with the server’s database caching. The theme doesn’t recognize that the merged files already exist because of the timestamp that is appended at the very end of the file name, so it tries to generate them over and over.

    Temporary solution is to disable the theme’s file compression settings and instead install a third party plugin such as Autoptimize or BWP Minify. Or use this filter in the functions.php to remove the timestamp in the merged files.

    function my_custom_merged_files_unique_id( $uniqid, $file_type, $data, $enqueued, $file_group_name, $conditions )
    {
    return 'my_stamp';
    }
    add_filter( 'avf_merged_files_unique_id', 'my_custom_merged_files_unique_id', 10, 6 );
    

    Best regards,
    Ismael

    in reply to: Tab section bug #1194358

    Hi,

    If I am not mistaken, the French translations of the tab section settings are now included in the latest version of the theme, v4.7.3. The settings don’t display because their translations were missing. Please make sure to upgrade the theme to latest version.

    If the settings are still not visible, try to install the Loco Translate plugin, look for the “Display tabs above content” and “Display tabs below content” strings or text and translate them manually.

    // https://wordpress.org/plugins/loco-translate/

    Best regards,
    Ismael

    in reply to: Column Equal Height Setting Not Working #1194356

    Hi,

    Sorry for the delay. We can’t really reproduce the issue on our own installations, so it’s probably cause by combination of plugins or scripts, or it’s related to the server configuration. Is the issue happening on a fresh WordPress installation or the theme without additional plugins?

    Best regards,
    Ismael

    Hi,

    Where did you add one of the forms made from the plugin? It’s possible that the plugin toggles the checkbox elements on page load. Please contact the plugin developer for more info.

    Best regards,
    Ismael

    in reply to: Fullscreen Slider + multiple images + sort order #1194352

    Hi,

    We have reported the issue to our channel. The fix might take a while to arrive, so you will have to manually sort the images for now. Also, it’s not recommended to add too many images in the same slider or in any page because it will definitely slow down the site’s loading speed.

    Best regards,
    Ismael

    in reply to: Buying unlimited license of Enfold theme #1194344

    Hey Ali,

    Sorry for delay. Unfortunately, we don’t handle the sales in here, so you have to contact the Themeforest support team. And regarding the extended license, you can only sell or hand off a single End product made from the theme, not the theme itself, so you can’t give the theme or bundle it with your hosting links.

    An End Product is one of the following things, both requiring an application of skill and effort.

    (a) For an Item that is a template, the End Product is a customised implementation of the Item.

    For example, the item is a magazine template and the end product is the finished magazine.

    (b) For other types of Item, an End Product is something that incorporates the Item as well as other things, so that it is larger in scope and different in nature than the Item.

    For example, the item is a set of icons and the end product is a mobile app for sale. See the FAQs for examples and information about End Products and the single application requirement.

    // https://themeforest.net/licenses/terms/extended

    Best regards,
    Ismael

    in reply to: Probleme mit Cookie-Zustimmungsbutton #1194339

    Hey Michael,

    Sorry for the delay. Are you referring to the privacy modal popup window? It seems to be working properly on our end. Can you give us a screenshot of the issue? You can use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Google Analytics stops reading traffic with update #1194305

    Hi,

    Sorry for the delay. The Google Analytics tracker is working properly even if the cookie consent bar is enabled. As you can see in the screenshot below, the tracker is still collecting data from the site even if we haven’t accepted the cookies, yet.

    Screenshot: https://imgur.com/a/jnRnTjE

    Did you set the Privacy & Cookies > Default Cookie Behavior to the first option? The option should automatically enable third party services such as the GA tracker on page load even without the users’ explicit consent.

    Best regards,
    Ismael

    Hey uchijjang,

    Thank you for the inquiry.

    The layout issues are due to the new calendar designs in the latest version of the plugin. To fix the issue, you can either disable the Events > Settings > Display (tab) > Use updated calendar designs option or override the default-template.php file in your child theme. Please check the following thread for more info.

    // https://kriesi.at/support/topic/issues-with-events-calendar-and-events-calendar-pro/#post-1185235

    If you want to retain the new calendar designs, please follow this short instructions to override the single event template.

    // https://kriesi.at/support/topic/issues-with-events-calendar-and-events-calendar-pro/#post-1186624

    Best regards,
    Ismael

    in reply to: Suppress Cookie Modal on specific pages #1194299

    Hey kisys,

    Thank you for the inquiry.

    This snippet should disable the cookie consent message bar on certain pages.

    add_action('wp', function() {
    	global $avia, $post;
    	if(in_array($post->ID, array(12, 15, 347))) {
    		$avia->options['avia']['cookie_consent'] = '';
    	}
     }, 10);
    
     current_theme_supports( 'avia_gdpr_permanent_hide_message_bar' );

    In the array, place the id of the page or pages, separated by comma, where the consent bar should not be displayed.

    if(in_array($post->ID, array(12, 15, 347))) {
    

    Best regards,
    Ismael

    in reply to: Retina Images – Best Practices #1194293

    Hi,

    Thank you for the inquiry.

    You should consider uploading images based on the standard screen resolution used nowadays, but try to make them a little bit bigger to accommodate retina displays. However, if you care more about the site speed than the image quality, uploading smaller images should help. You can also use WP Smush or any image optimization plugin to compress the file size even more.

    Please check the following link for the desktop screen resolution stats.

    // https://gs.statcounter.com/screen-resolution-stats/desktop/worldwide

    Best regards,
    Ismael

    in reply to: youtube video without logo and title on mobile #1194292

    Hey Stilecatalini,

    Thank you for the inquiry.

    In the Options section of the Video/Audio layer, try to disable the Show Info option. And in the iframe src, try to append the modestbranding parameter.

    <iframe width="560" height="315" src="https://www.youtube.com/embed/-tOamKtmxdY?modestbranding=0" frameborder="0" allowfullscreen></iframe>
    

    Best regards,
    Ismael

    Hi,

    This is not possible by default because the child menu item in the burger menu doesn’t contain the appropriate class attribute that will identify it as the current menu item. There is a workaround but you have to add this script in the functions.php file.

     function ava_enqueue_custom_script_resize() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', "(function($){
    		    $('.av-burger-menu-main a').on('click', function() {	
    				setTimeout(function() {
    					$('.av-active-burger-items .sub-menu li').each(function() {
    						var link = $(this).find('a'),
    							href = link.attr('href');
    
    						if(href.includes(window.location.pathname)) {
    							link.addClass('current-child-menu-item');
    						}
    
    						return false;
    					});
    				}, 1000);
    			});
    })(jQuery);" );
        }
     }
     add_action( 'wp_enqueue_scripts', 'ava_enqueue_custom_script_resize', 9999);

    This will search for the link that contains the pathname and apply a unique class attribute to it. After adding the script, use this code in the Quick CSS field or the style.css file to adjust the look of the active child menu item or the current-child-menu-item.

    .current-child-menu-item {
      color: blue;
    }

    Best regards,
    Ismael

Viewing 30 posts - 18,871 through 18,900 (of 67,463 total)