Forum Replies Created
-
AuthorPosts
-
Hi,
Thank you for the update.
Can we have access to the most recent error log? Please post the WP and FTP details in the private field so that we can inspect the issue further. Did you set the installation to debug mode?
Best regards,
IsmaelHi,
Thank you for the update.
Did you apply a left padding to the column? We don’t really see it sliding down on our end but the left padding takes up all the space within the column on smaller screens.
Best regards,
IsmaelHi,
Sorry for the late response. Yes, you should be able to enable the pagination by editing the blog posts settings as @amz suggested or by limiting the posts number. The theme will then automatically render the pagination.
Best regards,
IsmaelHi!
Sorry for the late response.
We’re are not using the Post Slider but the Blog Post; the same as we do on the NIEUWS-page.
The blog layout is set to grid, so it’s going to to use the post slider class. You can use the filter that we provided in the previous thread to display sticky posts in the grid.
// https://kriesi.at/support/topic/sticky-posts-in-b-og-grid/#post-692059
You may have to remove the current snippet that you’re using from the functions.php file.
Cheers!
IsmaelHey neonlights79,
Thank you for the inquiry.
This is actually not an issue with the theme. The decision to index the search results page or not to index it depends on the site owners or developers. You can do it by editing the robot.txt file as shown above or by installing an SEO plugin.
Related thread: https://kriesi.at/support/topic/improved-added-relnofollow-excuse-me-what-this-is-the-biggest-nonsense/#post-1060398
Best regards,
IsmaelHi,
Awesome! Please let us know if you need anything else. We’ll close this thread for now.
Thank you for using Enfold.
Best regards,
IsmaelMay 13, 2020 at 9:32 am in reply to: Woocommerce Product Gallery with Advanced Layout Editor #1212541Hi,
@Izevon: Thank you for the info. Yes, the custom shortcode in that thread should render the default product gallery. Unfortunately, the theme’s gallery modification is not compatible with the variation swatches plugin.
// https://kriesi.at/support/topic/woocommerce-product-image-in-avia-builder-using-wooswatches
Best regards,
IsmaelHi,
Thank you for the update.
The issue happens because the masonry script automatically calculates the position of the gallery items even when the images haven’t fully loaded yet. You can use the following script to force the script to recalculate the position of the items while the images are loading.
add_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ var int = window.setInterval(function(){ $(window).trigger('resize'); $(window).trigger('debouncedresize'); }, 2000); $(window).on('load', function() { setTimeout( function() { clearInterval(int); }, 2000); }); })(jQuery); </script> <?php }Best regards,
IsmaelHey Eneas,
Thank you for the inquiry.
The cookie consent bar actually animates from the bottom by default. If you want it to align to the middle of the screen, try to add this css code.
#top .avia-cookie-consent{ opacity: 0; transition: all 1s; } #top .avia-cookie-consent { bottom: 50%; left: 0; opacity: 1; }Best regards,
IsmaelHi,
Thank you for the update.
Can we access the site? We’ll try to check the issue on our end. However, please note that we don’t provide support for third party plugins as stated on our support policy, but we’ll try to help as much as possible. Please contact the plugin developers for additional assistance.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Is it working properly when the child theme is disabled? There are a lot of template modifications and filters in the child theme, so it’s very possible that one of those modifications is causing the issue.
Best regards,
IsmaelHey axeltriestram,
Thank you for the inquiry.
Did you set the home page in the Theme Options > Frontpage Settings? Please select your preferred home page in the dropdown, then go to the Settings > Reading panel and reset the options there to default.
Best regards,
IsmaelHey bcerin,
Thank you for the inquiry.
Have you tried adding the page content directly in the default-template.php file of the events calendar plugin? You can also use a hook to insert additional content above the events’ content.
add_action("ava_after_main_title", function() { if (is_singular("event")) { echo "something here"; } });Best regards,
IsmaelHi,
Thank you for the update.
The logo is not displaying because the video is set to lazyload, or only play on user interaction. You have to edit the video and provide a preview or fallback image. Also, please note that users will not be able to play the video directly in the page if they don’t accept the cookies.
Best regards,
IsmaelMay 12, 2020 at 3:13 pm in reply to: Customize Masonry taxonomy menu – av-helper-masonry.php – using functions.php #1212196Hi,
Yes, you have to create a new shortcode path or directory in the child theme folder and place the shortcode template or files there. Please check the documentation for more info.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/
Thank you for your patience.
Best regards,
IsmaelMay 12, 2020 at 2:51 pm in reply to: Contactform is not correctly formatted with html, ends up in spambox please help #1212190Hey Morticka,
Thank you for the inquiry.
Have you tried changing the from address to your own domain email address? This should prevent the mail server from marking the emails coming from the contact form as suspicious or spam. Please check the documentation for additional troubleshooting steps.
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
IsmaelHi,
To avoid that, the font-display: swap; attribute should be set when loading fonts from within CSS files:
/wp-content/uploads/dynamic_avia/enfold.cssYou can use the following filter to replace the default value of the font-display property.
add_filter('avf_font_display', function($swap) { return 'swap'; }, 10, 1);Related thread: https://kriesi.at/support/topic/font-display-font-awesome-icons/#post-1211046
Best regards,
IsmaelHi!
The slide transitions slower than usual, so the changes seem to be working as expected. Please try to check it on incognito mode.
Regards,
IsmaelHi,
The following thread is probably related to this issue.
// https://kriesi.at/support/topic/index-category-pages/#post-1209988
You can use the filter that we provided there to enable indexing for archive pages.
Best regards,
IsmaelHi,
But i think with the knowledge of the filter: get_previous_post_sort and get_next_post_sort or because it seems to be deprecated filtername and now the : get_{$adjacent}_post_sort is used.
The $adjacent variable can be either next or previous, so that filter should work just fine.
Best regards,
IsmaelHi,
Meanwhile this should be working, right? What are the plans?
It will not work as long as the browser doesn’t support the feature. Temporary solution is to set the background attachment to scroll instead of fixed.
Best regards,
IsmaelMay 11, 2020 at 10:46 am in reply to: Recaptacha JS files to load only on pages which use Forms #1211795Hi,
Why do you change the name of the filter with the same functionality and – yes, it is now no longer “disable” but “prohibited” ?
The whole recaptcha script has been refactored and Guenter might have missed or forgot to use the same name for the filter. Thank you for understanding.
Best regards,
IsmaelMay 11, 2020 at 10:41 am in reply to: Layerslider plays a second time when page scrolls on mobile device #1211792Hi,
The slider should only play once as specified in the cycles field. Did you enable the “Play by scroll” option? This option is only available when you activate the plugin or if you bought a license.
Best regards,
IsmaelMay 11, 2020 at 10:20 am in reply to: Video background in color section when set to not loop reverts to first frame #1211783Hi,
Thank you for the update. We’ll have the team check the page on Safari. Please wait for their response.
Best regards,
IsmaelHi,
You can use one of the following plugins to check the memory usage of your installation.
// https://wordpress.org/plugins/server-ip-memory-usage/
// https://wordpress.org/plugins/usagedd/We don’t experiencethe same issue on our end. According to the browser’s memory profiler, the page when using the advance layout builder only consumes around 95MB of memory, so the issue is probably related to a plugin or external scripts. Are you using a chat plugin or any plugins using external services?
This is the screenshot of the memory profile (ALB is active): https://imgur.com/a/7FTvWzk
Best regards,
IsmaelHi,
it doesn’t even work by dragging it…
Did you install a sorting plugin such as Post Types Order? Is it working properly when the plugin is disabled?
Best regards,
IsmaelHi,
Did you regenerate the thumbnails, or upload the images again? You have to regenerate the thumbnails in order to see the changes.
Best regards,
IsmaelHi,
I cannot enable the option in WooCommerce settings as i am using a php code for that purpose !
Why do you have to do it by code when the option is directly available in the settings panel?
Are you planning to change the default query? If so, then just insert the additional parameters in the related products filter without changing the default query.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Can you give us a screenshot of the issue? You can use imgur or dropbox for the screenshot.
To fix it temporarily, try to disable the Events > Settings > Display (tab) and then uncheck “Use updated calendar designs” option.
Related thread: https://kriesi.at/support/topic/issues-with-events-calendar-and-events-calendar-pro/#post-1186624
Best regards,
IsmaelHey LawElite,
Thank you for the inquiry.
Since you’re using the catalogue layout, you have to modify theenfold\config-templatebuilder\avia-shortcodes\productslider\productslider.php file directly and insert the extra code or custom field in this block of code starting from line 656:
$text .= $image; $text .= "<div class='av-catalogue-item-inner'>"; $text .= "<div class='av-catalogue-title-container'><div class='av-catalogue-title av-cart-update-title'>{$title}</div><div class='av-catalogue-price av-cart-update-price'>{$price}</div></div>"; $text .= "<div class='av-catalogue-content'>{$content}</div>"; $text .= '</div>';If you want to overwrite the shortcode in your child theme, please check the following documentation.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
Best regards,
Ismael -
AuthorPosts
