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Viewing 30 posts - 18,421 through 18,450 (of 67,463 total)
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  • in reply to: Back to blog post overview – page seems empty #1216007

    Hi,

    Thank you for the update.

    We can’t really reproduce the issue on our end but if you want, you can use the following css code to disable the animation of the masonry items.

    .av-masonry-entry {
    	opacity: 1;
    	visibility: visible;
    }

    Please toggle the Enfold > Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Google captcha not visible #1216005

    Hi,

    Thank you for following up.

    Did you add anything significant in the modified contact.php file? We disabled it temporarily because it’s outdated. Again, if you want to enable the spam protection, make sure that the API keys are valid and that the Content > Security option is enabled.

    The API keys in the zorbas site are missing.

    Best regards,
    Ismael

    in reply to: Center Logo, Menu Above and Right #1216002

    Hi,

    Thank you for the inquiry.

    This css code should make the header sticky and add a top margin above the first section.

    .av-section-bottom-logo.header_color + div {
    	margin-top: 88px;
    }
    
    .av-section-bottom-logo.header_color {
    	position: fixed;
    	width: 100%;
    	background: #ffffff;
    	z-index: 1001;
    }

    Best regards,
    Ismael

    in reply to: Error message of type E_ERROR #1216000

    Hi,

    Thank you for the update.

    Are you using the block editor? If not, please try to disable it temporarily from the Enfold > Theme Options or install the Classic Editor plugin. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Losing page details when updating the page #1215999

    Hi,

    We found a few syntax errors in the page such as missing closing html tag, so there might be a few others out there that we didn’t notice. This can cause the page to break after an update. Also, some of the shortcodes are missing and unrecoverable but we don’t really know why.

    This is an example of the error — closing tag for strong element is missing.

    
    <strong>Get the BEST prices we’ve ever had on Superchrome!
    

    You might have to re-create the page from scratch and make sure that all tags are closed properly.

    Best regards,
    Ismael

    Hi,

    Why did you put the slider inside a column? It will be much more difficult to adjust if it’s inside another container. And please note that the images will have to be distorted to make it fully visible above the fold on all devices. Using the full screen slider is a better alternative.

    Best regards,
    Ismael

    in reply to: EventsCalendarPro Plugin + Enfold #1215974

    Hi,

    Sorry for the delay. We can’t figure out why the header color bleeds to the container on IE, so you should keep the css code for now. Have you tried to disable the updated calendar design settings?

    Best regards,
    Ismael

    in reply to: Blocking on GTMetrix #1215012

    Hi,

    According to the GTmetrix documentation, these are the factors that could contribute to blocking time.

    – Waiting for an available connection (You’ve hit HTTP/1.x’s maximum connections per host, or HTTP/2’s maximum concurrent streams).
    – Downloading/executing JavaScript or CSS (although browsers are getting smarter for minimizing this).
    – SSL connection time (normally included in Connection time).
    – HTTP Authentication (the extra request required to set up authentication).

    Based on the info above, the blocking time is probably due to the css/js loading and execution. To get rid of the issue or to decrease the blocking time, try to compress the stylesheets and scrips using the theme’s default Performance > File Compression settings, or by installing a third party plugin such as Autoptimize or BWP Minify.

    // https://wordpress.org/plugins/autoptimize/

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. We tried to login to the site but the login details above didn’t work. Please provide another account.

    Have you tried using the Loco Translate plugin to manually edit the language file? Please note that you have to sync the language files to regenerate the corresponding .mo file. You can also use the POEdit software if you prefer.

    Best regards,
    Ismael

    in reply to: google tracking cookies not completely removed #1215008

    Hi,

    Can you post the screenshots again? They are no longer available.

    We also replied to the other thread.

    // https://kriesi.at/support/topic/gtm-cookies-and-third-party-cookies/#post-1215007

    Best regards,
    Ismael

    in reply to: GTM Cookies and third party cookies #1215007

    Hi,

    Sorry for the delay. We can’t seem to reproduce the issue on our end. The FB pixel cookies are not saved automatically on initial load and they’re still not available after enabling the cookies. Did you remove the FB pixel snippet?

    Best regards,
    Ismael

    in reply to: Woocommerce Customization via theme #1215004

    Hi,

    Thank you for the update.

    1.) Use this snippet in the functions.php file to move the product meta info below the tabs.

    
    add_action('after_setup_theme', functon() {
    	remove_action('woocommerce_single_product_summary', 'woocommerce_template_single_meta');
    	add_action('woocommerce_after_single_product_summary', 'woocommerce_template_single_meta', 13);
    }, 100);

    2.) Use the available hooks (woocommerce_single_product_summary, woocommerce_after_single_product_summary etc), in the single product template to add a pdf button or extra content in the single product pages. You can also follow the default way of editing the product template.

    // https://docs.woocommerce.com/wc-apidocs/hook-docs.html

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    Hi,

    Thank you for the info. Is it working properly when the Block Editor is selected in the theme options, and when the Classic Editor plugin is disabled? The function is not found or the error occurs, probably because the Classic Editor plugin disables the Gutenberg editor. Is the plugin already installed before you reported the issue?

    Best regards,
    Ismael

    Hey Martin,

    Thank you for the inquiry.

    The privacy and cookie options in the latest version are essentially the same except for the new tabs, which separate some of the options. You can find the old interface or the default options inside the Cookie Handling tab where you can enable the cookie consent bar, configure the privacy modal popup window and adjust the rest of the options.

    Best regards,
    Ismael

    in reply to: Thumbnail outside of gallery grid #1214979

    Hi,

    But they should differ in size and should also keep the thin white gap between them as you see on the right side on the screenshot in the private content area.

    Again, this is not possible without a custom script that calculates the items’ position like the script used in the Masonry element.

    // https://isotope.metafizzy.co/layout-modes/masonry.html

    The images in the gallery should have the same size and aspect ratio if you want them to align in the row.

    Best regards,
    Ismael

    Hey zizibe1,

    Thank you for the inquiry.

    You should be able to accomplish this using the Masonry gallery element. Make sure that the Styling > Masonry Settings > Size Settings is set to Perfect Automatic Masonry, and that the last image should have an aspect ratio of 16:9 and larger than the first four images.

    Best regards,
    Ismael

    in reply to: change "You might also like" to "related posts" #1214972

    Hi,

    Yes, you can create a duplicate of the file, put it in the child theme directory, then do the changes that you’d like to commit. Let us know if you need further help.

    Best regards,
    Ismael

    in reply to: Text Block Font Size not changing #1214970

    Hi,

    Thank you for the inquiry.

    We would like to check the site and inspect the issue, but the login page is not found — we get a 404 error. Did you change the login URL?

    It doesn’t work because default heading style is probably used instead of the custom font sizes set in the text block. Temporarily, you can use the Special Heading element instead of the text block.

    Best regards,
    Ismael

    in reply to: Search Bug #1214968

    Hi,

    Sorry for the confusion. This issue is quite odd. The 7th article and the succeeding items in the search result are rendered after the footer. Did you add any custom script in the functions.php file, or modify any of the template files?

    Best regards,
    Ismael

    in reply to: on all pages without Yoast? #1214967

    Hey S.,

    Thank you for the inquiry.

    The theme contains a function called avia_set_follow which renders the meta tag in the header.

    	function avia_set_follow()
    	{
    		if ((is_single() || is_page() || is_home() ) && ( !is_paged() ))
    		{
    			$meta = '<meta name="robots" content="index, follow" />' . "\n";
    		}
    		else if( is_search() )
    		{
    			$meta = '<meta name="robots" content="noindex, nofollow" />' . "\n";
    		}
    		else
    		{
    			$meta = '<meta name="robots" content="noindex, follow" />' . "\n";
    		}
    
    		$meta = apply_filters('avf_set_follow', $meta);
    
    		return $meta;
    }
    

    It basically enables indexing on every page except for archive and search pages, but you can use the avf_set_follow filter to change the condition. If you’re not using a child theme yet, you should start creating now because it is a fundamental part of WordPress development.

    // https://developer.wordpress.org/themes/advanced-topics/child-themes/
    // https://kriesi.at/documentation/enfold/child-theme/

    Best regards,
    Ismael

    in reply to: second portfolio (like) theme #1214966

    Hey mansmeubels,

    We are not really sure if we understand the inquiry — it’s a bit confusing. Can you clarify it a bit or provide screenshots so that we can understand it better? Please use imgur or dropbox for the screenshots.

    Thank you for the patience.

    Best regards,
    Ismael

    in reply to: problem with product view #1214965

    Hi,

    Thank you for the update.

    The default color of the button is set to white (#ffffff), which is why the text is not visible. Please disable the Enfold > Performance > File Compression settings, then add this code in the Quick CSS field or the child theme’s style.css file.

    div .main_color .avia_cart_buttons .button {
    	color: #000000;
    	opacity: 1;
    }

    Best regards,
    Ismael

    in reply to: Layerslider wp #1214945

    Hey Carsten,

    Thank you for the inquiry.

    1.) Did you set the layer slider to only start when it’s visible in the view port? You can set the slider to play automatically on page load by disabling the Slider Settings > Slideshow > Start only in viewport option.

    2.) We don’t really see the issue maybe because the animation is currently disabled. Would you mind saving the content as template and put it on a temporary page so that we can check the issue? Or post the login details in the private field and we’ll check the page.

    Best regards,
    Ismael

    Hey Daniel,

    Thank you for the inquiry.

    You can check out the following documentation about layer slider translation.

    // https://wpml.org/documentation/plugins-compatibility/creating-multilingual-sliders-using-layerslider-and-wpml/

    You have to install the plugin’s String Translation module.

    Best regards,
    Ismael

    in reply to: Performance option builder elements #1214938

    Hi,


    @ezfl0w
    : This should not be the case if the option is actually working. Please create a new thread and post the site details in the private field so that we can check the issue. And make sure that the site contains the latest version of the theme, v4.7.4.

    Best regards,
    Ismael

    in reply to: related products displaying out of stock #1214936

    Hi,

    Some of the products are probably missing because the wc_get_related_products function shuffles the array that contains the related products or posts.

    if ( apply_filters( 'woocommerce_product_related_posts_shuffle', true ) ) {
    		shuffle( $related_posts );
    	}
    

    Try to add this filter in the functions.php file to disable the shuffle.

    add_filter('woocommerce_product_related_posts_shuffle', '__return_false' );
    

    If this doesn’t work, you might have to remove the snippet and enable the default out of stock option. For additional assistance, you can contact our partner, Codeable.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    Hi,

    Sorry for the late response. We are not really sure why that happens on iOS device. Have you tried using the default Facebook Like Widget from the theme instead of the actual FB plugin? The widget will not display the FB posts but it should be enough to allow your users to redirect to the site’s official Facebook page.

    Best regards,
    Ismael

    in reply to: Firefox issues with several elements #1214535

    Hi,

    The site is now using https or a secure connection on Chrome and Firefox Dev. Did you figure out how to adjust the old URLs?

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Try to add this css code to apply a white background behind the entry content, and padding around it.

    .single .template-blog .post .entry-content-wrapper {
    	background: #ffffff;
    	padding: 30px;
    	margin-top: -10px;
    	margin-right: 50px;
    }

    Best regards,
    Ismael

    in reply to: Page content on event page #1214532

    Hi,

    Thank you for the update.

    In the child theme folder, create a new directory called tribe/events/v2, copy the enfold > config-events-calendar > views > default-template.php file, then place it inside the new directory or the v2 folder. You can now add the modification in the template file.

    If you want to render the content of a particular page, use this snippet.

    $post = get_post(7752);
    $content = Avia_Builder()->compile_post_content( $post );
    echo $content;
    

    Replace 7752 with the actual ID of the page.

    Best regards,
    Ismael

Viewing 30 posts - 18,421 through 18,450 (of 67,463 total)