Hi,

The site is asking for another authentication (htaccess). Please include it in the private field so that we can check the site.

Best regards,
Ismael

Hi,

Thank you for creating a staging site. We can see the issue now. In order to fix it, we have to override the default minimum width of the html container. Please add this code in the Quick CSS field or the child theme’s style.css file.

@media only screen and (max-width: 1024px) {
    html {
	min-width: 0;
    }
}

Please don’t forget to toggle the Performance > File Compression settings and remove the cache.

Best regards,
Ismael

Hi,

Alright. Thank you for your patience. We’ll close the thread now.

Best regards,
Ismael

Hi,

You’re welcome. Please don’t hesitate to open a new thread if you need anything else.

Have a nice day!

Best regards,
Ismael

Hi,

Thank you for the update.

1.) It should add a comma after every category item but if you want to replace it, look for this line in the previous snippet..

$cats .= get_the_term_list($the_id, $taxonomy, '', ', ','').' ';

.., then replace the value of the 4th parameter (‘, ‘) in the get_the_term_list function.

// https://developer.wordpress.org/reference/functions/get_the_term_list/

2.) What do you mean by keywords? How do you define them?

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

Thank you for the update.

Looks like an issue with the theme’s Performance > File Compression settings, so we disabled the option. Temporarily, you can install plugins like Autoptimize in place of the default file compression.

Best regards,
Ismael

Hi,

mobile phone the image is displayed nice and clean not greyed out not poped up as it is on the desktop pc when I move the mouse over but displayed as a normal image… how can this work than ?

Sorry for the confusion. The image overlay is set to only display on mouse hover, but since there is no “hover” state on mobile or touch device, and you can’t use a mouse obviously, the overlay has to be displayed automatically on page load. I hope that’s clear enough.

If you want, we can completely disable the overlay on mobile devices so that the image is fully visible. Please add this code in the Quick CSS field.

@media only screen and (max-width: 767px) {
    .image-overlay { 
        display: none !important; 
    }
}

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hey bobfurgo,

Thank you for the inquiry.

That is the portfolio post type from the theme. You can modify it by editing the includes > admin > register-portfolio.php file.

If you want, you can also deregister it by adding this code in the functions.php file.

remove_action('init', 'portfolio_register');

After that, create a copy of the register-portfolio.php, rename it to something else, register-team.php file for example, move it to the child theme folder and do your own modifications. You can then load the modified file using this code in the functions.php file.

require_once( 'path/to/register-team.php' );

Best regards,
Ismael

Hey Julie,

Thank you for the inquiry.

What do you mean by Enfold template? If you’re referring to the advance layout builder, then you have to modify the template-builder.php file. This is the template used by the builder to render the elements or shortcodes.

Best regards,
Ismael

Hi,

Thank you for the update.

We will include a patch for this error in the next release. For now, you can use the fix provided in the following thread.

Related threads:

// https://kriesi.at/support/topic/enfold-fatal-error-only-in-customize-w-hummingbird-page-cache-many-sites/#post-1216994
// https://kriesi.at/support/topic/fatal-error-class-avia-gutenberg-php-on-line-529

Best regards,
Ismael

Hi,

Awesome! Glad to know that you figured it out. We’ll close this thread now.

Have a nice day.

Best regards,
Ismael

Hi,

Sorry for the delay. We can’t seem to access the site. Did you move it somewhere else? Please provide the new URL in the private field. A screenshot will help as well.

Best regards,
Ismael

Hi,

@Mike is correct. The color section will fall back to other formats in an unlikely scenario when mp4 is not supported by the current browser. You can look for the avia_html5_video_embed function inside the themes\enfold\framework\php\function-set-avia-frontend.php file.

And in case you’re interested: https://caniuse.com/#feat=mpeg4

Best regards,
Ismael

Hi,

Sorry for the delay. Looks like you’ve already opened another thread with the same inquiry, we’ll close this one for now. Unfortunately, we might not be able to effectively help you with the issue because we are not familiar with the plugin. Please contact the plugin developer for additional assistance.

Thank for your patience.

Best regards,
Ismael

Hi,

Sorry for the delay. Did you set your phone to block all cookies? Please note that items in the cart are saved using cookies, so it will not work properly if cookies are blocked. Another thing is the privacy cookies — you have to consent to the cookies first before any products can be added to the cart, unless the Privacy & Cookies > Default Cookie Behavior is set to the first option, then you’ll be able to add products without consenting to cookies.

// https://support.apple.com/en-us/HT201265

Best regards,
Ismael