May 13, 2020 at 5:18 pm #1212666
For some reason the sidebar is not showing up on the woocommerce category archive page even though I have selected Left Sidebar in the settings. I’ve tried deactivating all plugins and WP, theme and plugins are all up to date so this can’t be the issue.May 17, 2020 at 2:37 pm #1213809
Sorry for the late reply, it looks like your plugin
/wp-content/plugins/gridlist-view-for-woocommerce/is overriding the page with a “full-width” template.
When the page is loading the sidebar shows briefly and then the page changes and includes the classes “berocket_lgv”, this was the behavior when the plugin was deactivated?
Can we login to see this?
MikeMay 18, 2020 at 9:18 am #1213949
Thank you for your reply.
Deactivating the plugin does not show the sidebar in my case.
I’ve created a WP user for you to use. See private content.
May 18, 2020 at 12:42 pm #1214002
- This reply was modified 3 years, 6 months ago by lennartvdb. Reason: Added login url
Thanks for the login, this is odd, the sidebar is not created on the archive page, I see that you are using v4.7.2, perhaps this was an error in it, please try updating to v4.7.4
MikeMay 18, 2020 at 1:08 pm #1214014
For some reason I can’t update. It says I’m using the latest version even though I do have a valid license. See private content.May 18, 2020 at 1:17 pm #1214022May 18, 2020 at 1:20 pm #1214026May 21, 2020 at 12:39 pm #1214980
Sorry for the late reply and thanks for the FTP access, I updated your theme but this didn’t help, I have asked the rest of the team for their thoughts, thank you for your patience.
MikeMay 25, 2020 at 9:54 am #1216060
Do you have an update on this?
My client is getting impatient and i’ve put quite a lot of hours into this already but am unable to resolve this issue myself.
Thank you in advance.May 28, 2020 at 11:03 am #1217306
Could you please reply? I’ve paid to have access to support and I am entitled to this within a reasonable time frame. I’m dealing with an increasingly frustrated client and would like to resolve this issue. Please give me a status update on this issue as soon as possible.
Thank you.June 2, 2020 at 11:06 am #1218727
Sorry for the delay. We can’t really figured out why the sidebar is not displaying in the archive pages. We tried disabling some plugins that might be influencing the default product layout — but the sidebar is still not displaying. Can we deactivate all plugins while we debug the issue?
IsmaelJune 2, 2020 at 11:35 am #1218742June 4, 2020 at 3:00 pm #1219415
I see some plugins were deactivated.
Have you managed to make any progress on this issue?June 5, 2020 at 1:52 pm #1219810
I have the exact same problem on my website.
I tried disabling all relevant plugins but it didn’t help.
Can it be, that the newest WooCommerce Version has some changes that prevents the sidebar from showing on archive pages (& search page)?
June 7, 2020 at 12:31 am #1220086
- This reply was modified 3 years, 5 months ago by coretekk.
Sorry for the late reply, @coretekk on my localhost with a fresh Enfold install, the sidebar for product archive pages works fine.
Since we have not been able to reproduce this error please open a new thread with admin login in the Private Content area, so we can investigate. Did you have the sidebar showing on your product archive pages and then lost them when you updated or are you trying to get the sidebar to show on product archive pages for the first time? Since this is not your thread posting your login here will not be private and you will not see anything we write in the Private Content area, but you can post a link to your new thread here so we can find it easier.
We will want to see that the error occurs then all of your plugins are disabled, can we disable them for testing?
MikeJune 7, 2020 at 6:10 pm #1220218June 7, 2020 at 8:53 pm #1220302June 8, 2020 at 5:17 pm #1220527June 10, 2020 at 12:21 pm #1221162
Yes, but unfortunately we have not been able to reproduce it or find a cause for it yet, Thank you for your patience.
MikeJune 16, 2020 at 2:10 pm #1223032June 17, 2020 at 11:08 am #1223310
I have a similar issue and would like to investigate it further.
Can you provide a list with plugins that you use on your website?
Maybe our issue is caused by the same plugin.June 17, 2020 at 1:28 pm #1223372
The currently active plugins are:
– AJAX Search for WooCommerce
– Customer Reviews for WooCommerce
– Download Manager
– Easy WP SMTP
– Google Analytics for WordPress by MonsterInsights
– Google Fonts Typography
– Google Reviews Widget
– Grid/List View for WooCommerce
– Klarna Checkout for WooCommerce
– Klarna Order Management for WooCommerce
– Klassieke editor
– Premmerce Permalink Manager for WooCommerce
– Really Simple SSL
– Really Simple SSL pro
– Slider Revolution
– WebP Express
– WooCommerce Custom Add To Cart Button
– WooCommerce Sisow Betaal Opties
– Woocommerce Table Rate Shipping
– WP Super Cache
– Yoast SEO
It’s quite a list as you can see :)June 18, 2020 at 2:21 pm #1223710June 23, 2020 at 11:39 am #1224823June 24, 2020 at 5:10 am #1225008
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