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Hey burdeMedia,
Thank you for the inquiry.
The images are set to have a maximum height of 321px but you can adjust it manually by editing the entry_with_sidebar thumbnail size in the functions.php file,
$avia_config['imgSize']['entry_with_sidebar'] = array('width'=>845, 'height'=>321);Or install the following plugin, then go to the Settings > Media panel and adjust the size of the entry_with_sidebar thumbnail there. And yes, you have to regenerate the thumbnails after the size adjustment. This is the plugin.
// https://wordpress.org/plugins/simple-image-sizes/
Best regards,
IsmaelHey wasserklinik,
Sorry for the delay. Could you provide a screenshot of the issue? Are you referring to the slider editor? Please try to upgrade the theme to the latest version 4.7.5, then post the login details in the private field so that we can inspect the issue.
Best regards,
IsmaelHi,
Sorry for the late reply. Looks like the plugin has its own content builder or editor, and it might not be compatible with the theme’s advance layout builder or the existing templates. How does the plugin render the content, or what template does it use to render the capture pages? Additional info from the plugin authors will help.
Please note that we don’t provide support for third party extensions as stated on our support policy but we’ll try to help as much as possible.
Best regards,
IsmaelHi,
Sorry for the delay. What do you mean by “blank hotspots”? Your code above looks fine and should append the extra content beside the default number.
.av-image-hotspot_inner::after { content: ''; color: black; left: -3px; position: relative; } div .av-image-hotspot:nth-child(1) .av-image-hotspot_inner::after { content: '3A'; } div .av-image-hotspot:nth-child(2) .av-image-hotspot_inner::after { content: '2A'; }You can hide the default content with this one:
.av-image-hotspot_inner { color: transparent !important; }Make sure to add it above this css:
.av-image-hotspot_inner::after { content: ''; color: black; left: -3px; position: relative; }Best regards,
IsmaelHi,
Yes, they are actually the same. You can add the snippet in the functions.php file of the child theme. The script will remove the title attribute of the images. Please don’t forget to remove the browser cache after adding the code.
Best regards,
IsmaelJune 18, 2020 at 4:01 pm in reply to: Instagram Widget "Instagram has returned invalid data." #1223766Hi,
We had to remove the old widget and replace it with the plugin integration because of the new authorization or authentication requirement by the Instagram API — scraping is no longer allowed and fetching data will now require an API key. Unfortunately, you will have to replace the old widgets with the current one.
Thank you for your understanding.
Best regards,
IsmaelJune 18, 2020 at 3:55 pm in reply to: Empty product title notice when using add to cart WooCommerce short code #1223762Hi,
You might have to deregister the default config-woocommerce/woocommerce-mod.js file from the parent theme, create a copy of it in the child theme, add the modification and register it back using the same wp_enqueue_script function. This is how the scripts and stylesheets are registered.
function avia_woocommerce_register_assets() { wp_enqueue_style( 'avia-woocommerce-css', AVIA_BASE_URL.'config-woocommerce/woocommerce-mod.css'); if( version_compare( WC()->version, '2.7.0', '<' ) ) { wp_enqueue_script( 'avia-woocommerce-js', AVIA_BASE_URL.'config-woocommerce/woocommerce-mod-v26.js', array('jquery'), 1, true); } else { wp_enqueue_script( 'avia-woocommerce-js', AVIA_BASE_URL.'config-woocommerce/woocommerce-mod.js', array('jquery'), 1, true); } }Best regards,
IsmaelJune 18, 2020 at 3:48 pm in reply to: Read-More text for blog entries missing on home when using Avia Layout Architec #1223759Hi,
Since you’re using the advance layout builder for the posts, you have to add the excerpt manually in the Excerpt field or box. Try to edit one the posts, then look for the Screen Options in the top right corner and tick the Excerpt metabox. You can now manually define the excerpt of the post and it should display in the blog overview page.
Best regards,
IsmaelHey wzshop,
Sorry for the delay. Yes, the avia_get_option(‘frontpage’) will only return the front page ID. Sorry about that. Quite odd that it worked for the previous user. He probably missed it like I did.
Best regards,
IsmaelHi,
Yes, that should be possible. You can use the pauseVideo or stopVideo function from the Youtube player API.
// https://developers.google.com/youtube/iframe_api_reference
You can find an example here:
// https://developers.google.com/youtube/iframe_api_reference#Getting_Started
function onPlayerStateChange(event) { if (event.data == YT.PlayerState.PLAYING && !done) { setTimeout(stopVideo, 6000); done = true; } } function stopVideo() { player.stopVideo(); }Best regards,
IsmaelHi,
@dreirad-studios: We get this error when we try to add an event ticket.
Warning: count(): Parameter must be an array or an object that implements Countable in /www/htdocs/site.com/wp-content/plugins/event-tickets/src/Tribe/Commerce/PayPal/Cart/Unmanaged.php on line 112Unfortunately, we are not really sure what’s causing it but it looks like a function in the plugin file (Unmanaged.php) is not getting the correct parameter type which should be an array or an object. Did you try asking the plugin authors?
Best regards,
IsmaelJune 18, 2020 at 3:07 pm in reply to: button link option display wrong after copy to other language using WPML again #1223732Hi,
We are not really sure about that. You will have to do the modification manually for now.
Best regards,
IsmaelJune 18, 2020 at 3:04 pm in reply to: Images added with image component under media elements do not appear #1223726Hi,
The image doesn’t display because of this css code. It was probably added in the Quick CSS field or the child theme’s style.css file.
.avia-image-overlay-wrap { margin-top: -1750px !important; margin-right: -60px !important; width: 30% !important; z-index: 2 !important; }Please remove it then disable the Performance > File Compression settings temporarily.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
After the thumbnail size adjustment, did you regenerate the thumbnails or upload the images again? You can use the plugin that we suggested above to regenerate the images or thumbnails in bulk.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
IsmaelHi,
Thank you for the update.
We tried to login using the account but it’s invalid. Please note that the Portfolio Grid element doesn’t have an overlay option by default. You have to use the Image element and enable the caption. Or use the Masonry element and set its Content > Caption > Element Title and Excerpt Styling to the second option (Display as centered overlay).
Best regards,
IsmaelHi,
@no-label: We were not able to test the issue on your site because the Appearance > Editor panel is not accessible, so we couldn’t edit the script. Meanwhile on our own installation, the quantity buttons still display after removing the custom ones. Please check the screenshot below.
Screenshot: https://imgur.com/a/mHdxzny
Additional assistance or any info from the plugin developers will help.
Best regards,
IsmaelHi,
Thank you for the update.
The extra spaces are from the slideshow and image elements inside the cells. You can use this css code to remove those spaces or margins.
.flex_cell_inner .avia-image-container, .flex_cell_inner .avia-slideshow { margin: 0; padding: 0; }Best regards,
IsmaelHi,
We are not really sure why it happens. Users should not be able to send the form when mandatory fields are empty or not checked. But as you say the emails are empty, so it doesn’t look like a spam script. Is it still happening until now?
Best regards,
IsmaelJune 18, 2020 at 2:13 pm in reply to: Erweiterter Layout Editor zerstört Layout beim ändern von Elementen #1223704Hi,
Then I copied an accordion element in the Layout editor, the page Layout now crashed again in the frontend, as described in a previous post.
Why do you have to copy the shortcode in the builder? As we mentioned above, you have to avoid switching between the editors and try to stick to the current editor. If you need to edit the shortcode manually in the builder, please switch the builder to debug mode so that you can have access to the debug or shortcodes field.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
PS: I did not replace [ ] and ‘ in the “code” like e.g.:
And in cases where you really have to manually copy the shortcode, make sure that the syntax are correct and that they are closed properly. This is the correct markup or shortcode of an accordion element.
[av_toggle_container initial='0' mode='accordion' sort='' styling='' colors='' font_color='' background_color='' border_color='' colors_current='' font_color_current='' background_current='' background_color_current='' background_gradient_current_color1='' background_gradient_current_color2='' background_gradient_current_direction='vertical' hover_colors='' hover_background_color='' hover_font_color='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' alb_description='' id='' custom_class='' av_uid=''] [av_toggle title='Toggle 1' tags=''][/av_toggle] [av_toggle title='Toggle 2' tags=''][/av_toggle] [/av_toggle_container]Make sure to close it properly.
[/av_toggle_container]Best regards,
IsmaelJune 17, 2020 at 1:13 pm in reply to: on mobile, replace hover with tap for enfold avia gallery (Big image) #1223363Hey Nicolas,
Thank you for the inquiry.
We can set the big preview image to change on click or tap but you will lose the gallery’s lightbox functionality. If you want to proceed, edit the wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\gallery\gallery.js file, and replace everything with this code:
// https://pastebin.com/A1NdePZ7
After that, edit the wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\gallery\gallery.php which is located in the same folder, and look for this code around line 430:
$class = $counter++ % $columns ? "class='$imagelink $custom_link_class'" : "class='first_thumb $imagelink $custom_link_class'";.. replace it with:
$class = $counter++ % $columns ? "class='$imagelink $custom_link_class noLightbox'" : "class='first_thumb noLightbox $imagelink $custom_link_class'";This will disable the lightbox, so when you click on the gallery thumbnails the preview image will change and not open the lightbox container.
We can probably come up with a better solution in the future but this is beyond the scope of support.
Best regards,
IsmaelJune 17, 2020 at 12:49 pm in reply to: Layout grid didn't respect content high and columns overlap (using Enfold 4.5.7) #1223345Hi,
Sorry for the delay. The flex column breaks because of the float property in this css code.
#top .flex_column_table { display: table; table-layout: fixed; width: 100%; float: left; margin-top: 50px; }Did you add it somewhere? You should set it to none or remove it.
And please note that the cell containing the background image has no intrinsic height because it contains no content and only depends on the height of the other cell with the text, so when the cells stack beside each other, it collapses. That’s how table cells work.
// https://www.w3.org/TR/CSS21/tables.html#height-layout
the height of a cell box is the minimum height required by the content.
Best regards,
IsmaelHi,
Sorry for the delay. We checked the site on Chrome and Firefox Dev on Windows 10, but we don’t really see that much or any difference between the rendered images. Please check the screenshot below.
Screenshot: https://imgur.com/a/yGELLqq
Left is firefox, right is from chrome.
Best regards,
IsmaelHey fcp,
Thank you for the inquiry.
Did you try to move the position of the category items by dragging them? Beside the Count column in the product categories page, there’s a dragger icon that you can use to move a category to a different position. This should make the category widget display the actual category order.
Best regards,
IsmaelHi!
If they are not classified as non-essential cookies – then they are classified as essential cookies? Can I influence this?
They are external cookies and are not generated by the theme, so they are neither essential or non-essential cookies as defined by the theme, so there’s no way for the theme to detect them by default. Users have to turn them on or off using the custom privacy toggles that you created for the them.
And how can I make sure that they are not set on first page load if they are not essential and not non-essential?
The short answer is you can’t. It’s possible but you have to create your own script because the theme can’t handle external cookies or cookies that are generated by third party scripts. Unfortunately, it’s beyond the scope of support, so you may have to hire a freelance developer.
Cheers!
IsmaelJune 17, 2020 at 12:06 pm in reply to: Woocommerce shop overview page sidebar not showing in second language (WPML) #1223328Hey Phet,
Thank you for the inquiry.
Did you set the Enfold(FR) > Sidebar Options > Sidebar on Archive Pages to have a right or left sidebar? The sidebar doesn’t display in the FR version because the archive template is set to fullwidth, or it is set to display no sidebar.
Best regards,
IsmaelHey!
Did you remove the script? Looks like the cart is working properly now — showing the actual product quantity instead of twice. If you’re still having issues, please create a new thread and post the login details in the private field.
Thank you for your patience.
Cheers!
IsmaelHi,
Sorry for the late response. Did you add this script in the functions.php file as suggested in the previous threads?
dd_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ var int = window.setInterval(function(){ $(window).trigger('resize'); }, 1500); $(window).load(function () { setTimeout(function() { clearInterval(int); }, 2000); }); })(jQuery); </script> <?php }This should cause the gallery items to reposition and prevent them from overlapping while the images are still loading. The script should stop by itself once the images are fully loaded.
Best regards,
IsmaelHi,
Sorry for the late response. You can try this one instead.
.html_header_sticky .header-scrolled .av-hamburger-inner:before, .html_header_sticky .av-hamburger-inner:after { background: blue; }We added the “.header-scrolled” selector so that it only applies the style or color when the site or header is scrolled.
Best regards,
IsmaelHi,
Sorry for the delay. As the description suggests, the “Essential cookies are accepted on first page load, user must opt in” option automatically stores essential cookies (e.g aviaPrivacyEssentialCookiesEnabled) in the local storage even if the user didn’t accept the cookies or opt to essential cookies using the privacy toggles, but all external cookies (e.g aviaPrivacyGoogleMapsDisabled ,aviaPrivacyGoogleReCaptchaDisabled) or cookies that controls external services are disabled by default, so users have to opt in or toggle them manually.
In the other option, users have to accept the cookies first before essential cookies can be stored in the local storage, and all external or non-essential cookies are also disabled by default, so users have to opt in or enable them manually either in the privacy policy page or the modal popup window.
Best regards,
IsmaelJune 17, 2020 at 10:52 am in reply to: Filter Problems with Premium Plugin – Woocommerce-product-filter #1223307Hi,
Sorry for the delay. Looks like it’s working properly now — switching to a different variation of the product also changes to the corresponding product or variation image. Did you set the Enfold > Shop Options > Produkt Galerie to the second option? (see private field)
Thank you for your patience.
Best regards,
Ismael -
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