Forum Replies Created

Viewing 30 posts - 17,791 through 17,820 (of 67,463 total)
  • Author
    Posts
  • Hi,

    Almost all functions in the core are available in the documentation.

    You can check it out here.

    // https://developer.wordpress.org/reference/functions/wp_check_for_changed_dates/

    The actual code can be viewed in the Trac.

    // https://core.trac.wordpress.org/browser/tags/5.4/src/wp-includes/post.php#L6287

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Search – number of displayed results #1231950

    Hi,

    We still don’t know why the internal server error occurs, unfortunately. Please ask your hosting provider to disable HTTP/2 temporarily.

    Are you aware that the site’s front page is almost 50MB in size and does almost 400 requests? So that you know how critical that is or to put it in perspective, the front page of the largest online store is less than 10MB and makes half that requests. You may want to decrease the number of products or content displayed in the front page and distribute them to other pages. Make use of product categories so that you can redirect users to other pages.

    Best regards,
    Ismael

    in reply to: Put a thing on top #1231945

    Hi,

    As we previously suggested, we have to increase the stack order or the z-index property of the social links or its parent container. Please move the links inside a color section, edit the section and apply an ID to the container in the Advanced > Developer Settings > Custom ID Attribute field, use “custom-section” for example. We can then use that ID to adjust the style of the color section and adjust its stack order.

    #custom-section {
      z-index: 10000;
    }

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    You’re welcome! Glad it worked. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: contact form not sending emails #1231941

    Hey!

    Thank you for the update.

    The preview works when we switch the editor from Block to the Classic one.Are you using the Block or Gutenberg editor? If not, then you can keep the editor settings as is.

    Regards,
    Ismael

    in reply to: Layerslider Shortcode doesn't work in Sidebar Widgets #1231715

    Hi,

    Thank you for the update.

    The layer slider shortcode is disabled by default and is only available in the premium or standalone version.

    // https://kriesi.at/support/topic/layerslider-in-widget-area/

    And it looks like you’re trying to use shortcodes that are exclusive to WordPress.com sites.

    // https://codex.wordpress.org/Shortcode#Built-In_and_Additional_Shortcodes

    Please make sure that you’re only using those that are actually available in WordPress.org.

    Best regards,
    Ismael

    in reply to: cannot edit tables #1231705

    Hi,

    Thank you for the inquiry.

    There is a table.php file inside the custom-codes folder in the child theme directory, which overrides the default table shortcode. We disabled the avia_load_shortcodes filter in the functions.php file temporarily to disable the modified table shortcode.

    Best regards,
    Ismael

    in reply to: Hide Tooltip within Image Hotspot #1231703

    Hey Beth,

    Thank you for the inquiry.

    Instead of using the Hotspot element, you might want to consider using the Text or Code Block element instead and add the images as inline content or set their alignment to left. The problem with your approach or with using the hotspot as link is that it won’t cover the whole image unless we adjust the hotspot size and as you may have noticed, it has a tooltip by default.

    If you decided to proceed with the alternative solution, all you need to do is add the Text Block element, insert the image manually using the Add Media button and set their Attachment Display Settings accordingly. Make sure that the Alignment is set to Left and the Link To to Custom URL. You can also edit the images in the editor’s Visual mode.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    You can set the link or menu item to open an inline content or element inside a lightbox container. Examples can be found in the following thread.

    // https://kriesi.at/support/topic/code-snippet-inline-post-content-popup-magnific-popup-shortcode/
    // https://kriesi.at/support/topic/open-form-in-a-lightbox-popup/
    // https://kriesi.at/support/topic/inline-content-in-magnific-popup/

    This is based on this content type.

    // https://dimsemenov.com/plugins/magnific-popup/documentation.html#inline-type

    Best regards,
    Ismael

    in reply to: images in portfolio showing up as 'blog' #1231699

    Hi,

    Thank you for the inquiry.

    Did you set the Industries page as the child or sub page of the Blog page? Please post the login details in the private field so that we can check the dashboard and the settings.

    Best regards,
    Ismael

    in reply to: Search – number of displayed results #1231681

    Hi,

    We get an internal server error 500 whenever we try to search for posts but we are not yet sure why. The site takes quite a while to load and sometimes the image sets are blocked when we check the Network resources, so we can’t debug the site properly. The only difference that we noticed is that the site is using HTTP/2 protocol instead of the default HTTP/1, which is odd because the new protocol is supposed to improve the loading speed of the site. Did you configure the Apache server to use HTTP/2?

    Is there a staging or development version of the site? We would like to be able to disable the plugins while doing some tests.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Woocommerce billing email issue #1231673

    Hi,

    just want to let you know that the issue has been solved. The problem was one function of my own in the functions.php.

    Good to know. Let us know in a another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The code above is already included in the WP core, so you don’t need to add it. It checks if the post date has changed and will regenerate the _wp_old_date entry whenever necessary.

    Best regards,
    Ismael

    in reply to: Video player volume control not working #1231642

    Hi,

    Thank you for the update.

    The fullscreen option for the media element is not supported by default but we can modify the js > avia.js file and add it manually. In the file, look for this code around line 468:

     features: ['playpause','progress','current','duration','tracks','volume'],
    

    .. and in the array, add the “fullscreen” option.

     features: ['playpause','progress','current','duration','tracks','volume', 'fullscreen'],
    

    // https://github.com/mediaelement/mediaelement/blob/master/docs/api.md#player

    Best regards,
    Ismael

    in reply to: Tab section auto adjust problem #1231634

    Hi,

    Thank you for the update.

    The form button sends an AJAX request when clicked, so we can wait for that request and reset the height of the tab section afterwards. We tried to add the script in the functions.php via Appearance > Editor panel but we always get an SFTP error or notice. We may need to access the file server directly.

    If you want to test it yourself, just add this code in the functions.php file.

    
    add_action("wp_footer", "ava_bookly_resizer", 9999);
    function ava_bookly_resizer() {
    ?>
    <script>
    (function($) {
    	var s_ajaxListener = new Object();
    	s_ajaxListener.tempOpen = XMLHttpRequest.prototype.open;
    	s_ajaxListener.tempSend = XMLHttpRequest.prototype.send;
    	s_ajaxListener.callback = function () {
    	setTimeout(function() {
    		$(window).trigger('debouncedresize av-content-el-height-changed');
    	}, 500);
    	}
    
    	XMLHttpRequest.prototype.open = function(a,b) {
    	if (!a) var a='';
    	if (!b) var b='';
    	s_ajaxListener.tempOpen.apply(this, arguments);
    	s_ajaxListener.method = a;  
    	s_ajaxListener.url = b;
    	if (a.toLowerCase() == 'get') {
    		s_ajaxListener.data = b.split('?');
    		s_ajaxListener.data = s_ajaxListener.data[1];
    	}
    	}
    
    	XMLHttpRequest.prototype.send = function(a,b) {
    	if (!a) var a='';
    	if (!b) var b='';
    	s_ajaxListener.tempSend.apply(this, arguments);
    	if(s_ajaxListener.method.toLowerCase() == 'post')s_ajaxListener.data = a;
    	s_ajaxListener.callback();
    	}
    })(jQuery);
    </script>
    <?php
    }
    

    Or post the SFTP details in the private field so that we can test the modification.

    Source: https://gist.github.com/alecperkins/3889507

    Best regards,
    Ismael

    in reply to: Perfect Masonry Portfolio Item Order #1231631

    Hi,

    Thank you for the info.

    That is not issue with the padding. Unfortunately, we can’t control the sorting order of the masonry items because the isotope script automatically calculates their position based on the size of the featured image relative to the next and previous items and some other factors. You may need to switch to the Perfect Grid option if you want the items to be arranged based on their actual order in the dashboard or based on the orderby settings

    I’m confused about the numbers shown by the Chrome Dev Tools:
    This has a border padding of 542.938:
    https://thomas-urbany.com/wp-content/uploads/2020/05/Bildschirmfoto-2020-05-31-um-17.53.28.png

    The value of the bottom padding is 80% of the actual height of the featured image or the masonry item. Again, this is set to control the aspect ratio of the item. You can play around with the value of the bottom padding to see how it affects the aspect ratio.

    Best regards,
    Ismael

    in reply to: Video controls don't show up on full width slider #1231628

    Hi,

    Sorry for the delay. Do you increase the volume of the video after unmuting it? Please note that the volume is set to 0 by default, so you have to increase it manually after toggling the mute or audio control.

    We tried to enable the sound and increase the volume of the first video in the slide and managed to do so.

    Best regards,
    Ismael

    in reply to: Edit toggle button of modal window (cookies) #1231624

    Hi,

    Thank you for the update.

    We may need to access the site in order to check the issue properly. Please post the login details in the private field so that we can access the dashboard and edit the css when necessary.

    Best regards,
    Ismael

    in reply to: Missing Dependencies after updating #1231622

    Hi,

    Thank you for the inquiry.

    You may have to contact the previous developer who created the custom timeline script to correct the issue. Unfortunately,we don’t provide support for third party scripts or for features that are not available in the theme out of the box.

    You should consider using the default timeline script from the theme.

    Best regards,
    Ismael

    in reply to: contact form not sending emails #1231241

    Hi,

    Sorry for the confusion. What actually happens when you update the page? Are there any lost content after the update? It’s possible that one of the html tags in the page is left open or unclosed. Please check the html tags in the page and make sure that they are closed properly.

    Best regards,
    Ismael

    Hey Eleina_Shinn,

    Thank you for the inquiry.

    Looks like every word in the paragraph is wrap in its own div tag. Was that intentional?

    
    <div class="word " style="display: inline-block; position: relative; transform: translate3d(0px, 0px, 0px); opacity: 1; transform-origin: 0% 100% 0px;">From</div>
    

    You can add add a space or margin below the div tag to emulate the line-height property.

    .word {
    	margin: 0 0 6px 0;
    }
    

    Best regards,
    Ismael

    in reply to: Help with Text Pop in and out on hover #1231235

    Hey smsutton,

    Thank you for the inquiry.

    The Image element has an option where you can display the caption on hover. It’s not exactly the same as the examples in the other site, but it should work fine. You can set the caption to display on hover by adjusting the element’s Advanced > Animation > Caption Appearance settings.

    Best regards,
    Ismael

    in reply to: Woocommerce billing email issue #1231225

    Hi,

    Thank you for the inquiry.

    We get this error when we try to submit the form in the checkout page.

    Ungültige Rechnungs E-Mail-Adresse

    We tried to replicate the issue on our own installation but have not been able to do so.

    Did you install a custom checkout field editor plugin or extension for Woocommerce?

    Best regards,
    Ismael

    in reply to: Video player volume control not working #1231211

    Hi,

    Thank you for the inquiry.

    This is an issue with the default html5 audio controls in WordPress. You have to use the keyboard arrows to increase or decrease the volume as it says in the hidden description.

    Use the up / down arrows to increase or decrease the volume.

    You can make the short instruction display on hover by adding the title attribute to the media controls as described in the following thread.

    // https://kriesi.at/support/topic/enfold-fullwidth-easy-slider-mute-video-player-option/#post-1179100

    Best regards,
    Ismael

    Hi,

    The video control is there but it’s not visible within the slider because the video is stretched as we explained in the following thread.

    // https://kriesi.at/support/topic/video-controls-dont-show-up-on-full-width-slider/#post-1230269

    Did you set the video slide’s Styling > Video Display settings to the second option (stretch)? The controls are NOT visible when this option is enabled because as the option says the theme has to stretch the video in order to cover the whole slider container and to keep any black bars from displaying. This also moves the controllers outside the slider container. Unfortunately, it’s not possible to adjust the style of the controls.

    If you really need the controls to display, you have to set the Styling > Video Display to the first option.

    Adding an audio toggle is possible, but it will require some amount of modification which is beyond the scope of support.

    We provided the same kind of modification previously, but it’s for the color section element and only when using mp4 format. The same script might work for the slider elements but you have to adjust it a bit.

    // https://kriesi.at/support/topic/adding-button-to-mute-unmute-audio-on-fullscreen-background-video-2/#post-931863

    Best regards,
    Ismael

    in reply to: Enfold Easy Slider with Small Preview Images #1231184

    Hi,

    The shortcodes files are located in the config-templatebuilder > aviashortcodes folder. Unfortunately, the modification is still using the old version of the shortcode files. You might have to contact the person who created the modification and ask for the actual code changes.

    Best regards,
    Ismael

    in reply to: Video brightness in Layerslider #1231137

    Hey jonbuss,

    Thank you for the inquiry.

    We haven’t really encountered that issue before. Maybe there’s an overlay above the video layer? Is the brightness the same when you use the theme’s slider elements?

    Please let us know once the site is live so that we can check it properly.

    Best regards,
    Ismael

    Hi,

    Great! Glad to know it’s back to how it’s used to be. Please don’t hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    The space on mobile screens is quite limited and placing a table inside a lightbox container will decrease it even more. IMO, placing the table on a separate page is a better solution and maybe a better experience for users because they don’t have to scroll as much just to see the table content.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Search – number of displayed results #1231130

    Hi,

    We get an error whenever we try to access the file server.

    Error: Received unexpected end-of-file from SFTP server
    Error: Could not connect to server

    Please contact your hosting provider and ask them if they could configure the SFTP account properly.

    The following link contains the default searchform.php file.

    // https://pastebin.com/LudYKGHw

    Best regards,
    Ismael

Viewing 30 posts - 17,791 through 17,820 (of 67,463 total)