Hi,

Thank you for the update.

The code is there but for some reason it’s not taking effect. We might have to wait for the document to be ready before executing the function. We adjusted the code a bit. Please try it again.

We just changed this line:

$(document).ready( function() {
    b('#recentecases');
});

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Did you mark off the Content > Player Settings > Enable Autoplay option of the video element? You can also mute the video in the same Player Settings toggle.

Best regards,
Ismael

Hi,

Thank you for sharing that info.

If you want to include the new post type in the list, we have to modify the enfold\config-templatebuilder\avia-shortcodes\postcontent.php file and include the post type in the linkpicker element. Look for this code around line 72:

array(
						'name' 	=> __( 'Which Entry?', 'avia_framework' ),
						'desc' 	=> __( 'Select the entry that should be displayed', 'avia_framework' ),
						'id' 	=> 'link',
						'type' 	=> 'linkpicker',
						'std' 	=> 'page',
						'fetchTMPL'	=> true,
						'subtype'	=> array( __( 'Single Entry', 'avia_framework' ) => 'single' ),
						'posttype'	=> array( 'page', 'portfolio' ),
						'hierarchical'	=> 'yes',						//	'yes' ( =default) | 'no'
						'post_status'	=> 'publish,private,draft'		//	array | string  (default = publish)
					),

In the posttype parameter or key, include the name of the new post type.

'posttype'	=> array( 'page', 'portfolio' ),

But please not that using a custom post type on the Page Content element might cause unintended behavior or layout issues in the page.

Best regards,
Ismael

Hi,

This is actually cause by the loading spinner or icon. To fix the issue temporarily, we can add this code in the Quick CSS field.

.avia_loading_icon {
    display: none !important;
}

// https://kriesi.at/support/topic/masonry-screen-shakes-on-desktop/

Unfortunately, we are not yet sure why this is happening on other installation.

Best regards,
Ismael

Hey loganfive,

Thank you for the inquiry.

Do you receive a lot of these emails, and is it from the same IP address? There are a lot of ways to prevent spam but one thing that usually works is to blacklist the IP addresses where the blank messages came from. We recommend installing a security plugins such as WordFence, Sucuri Security or All In One WP Security & Firewall to filter out the site traffic and block activities from suspected IP addresses.

Did you enable the contact form’s spam protection or the Google ReCAPTCHA option?

// https://kriesi.at/documentation/enfold/contact-form/#what-is-captcha

Best regards,
Ismael

Hey sky19er,

Thank you for the inquiry.

Do you still have the test page or site where this issue occurred? Please post the login details for that site in the private field so that we can check the issue.

Did you try disabling the Performance > File Compression settings after updating the theme?

Best regards,
Ismael

Hi,

We tried logging in to the server but it says that the user account above is invalid. Please check the info carefully or post another account so that we can debug the issue.

Thank you for your patience.

Best regards,
Ismael

Hi,

You’re welcome! Glad it’s working. Please don’t hesitate to open a new thread if you need anything else.

Have a nice day.

Best regards,
Ismael

Hi,

@Tom: Sorry I missed the pagination in the #recentecases container. Try to add this script in the functions.php file.

function add_custom_script(){
?>
<script type="text/javascript">
(function($){
function b(id) {
		$('.pagination .inactive').click(function(e) {
			e.preventDefault();

			var section = $(id),
				link = $(this).attr('href'),
				anchor = $(section ).attr('id');

				if(!section.length) return;

				var link = link + '#' + anchor;
				window.location.href = link;
		});
	}
        
        $(document).ready( function() {
            b('#recentecases');
        });
})(jQuery);
</script>
<?php 
}
add_action('wp_footer', 'add_custom_script');

Best regards,
Ismael

Hi,

@mealcasa: We were not able to reproduce the issue on our own installation. The default quantity arrows display as expected after removing the custom ones. To test the issue properly, please open a new thread and post the necessary details in the private field.

We’ll close this one for now.

Best regards,
Ismael

Hey Jak73,

Thank you for the inquiry.

The share buttons from the theme just redirect the users to certain social media or external sites, and it doesn’t store any cookies in the clients’ browser or collect any user-related data. Is that what you’re asking?

To learn more about the privacy options from the theme, please check this documentation.

//https://kriesi.at/documentation/enfold/privacy-cookies/

Best regards,
Ismael

Hey xxtita,

Sorry for the delay. What do you mean by GPX layer? Could you provide a screenshot or explain it a bit further?

Best regards,
Ismael

Hi,

As I mentioned before, when we switch to a default WordPress theme, the page loads at least twice as fast as with Enfold

It also doesn’t contain half of the features that Enfold or any other premium themes have, so it’s quite expected that the default theme will load faster than any premium themes available in the market out of the box. More features require more resources.

Again, you can start off by manually resizing and optimizing the images to decrease the overall size of the page, then install an image compression plugin like ShortPixel to further decrease the file size of the images.

After optimizing the images, you can gradually implement the other recommendations in the article that we posted above to optimize the loading speed of the site. To learn more about site optimization, please check this article.

// https://gtmetrix.com/wordpress-optimization-guide.html

Best regards,
Ismael

Hi,

We would really appreciate it if you will open these questions on a separate thread, to avoid confusion. Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the clarification.

You have to translate the content manually if the Modal Window Custom Content because these entries are already saved in and fetched from the database. Since the default custom content is in English, it will display in English initially.

When the custom content option is disabled, it will just display static text from a template (themes\enfold\includes\helper-privacy.php) which can be automatically translated in the front end without getting anything from the database.

Best regards,
Ismael