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Viewing 30 posts - 17,491 through 17,520 (of 67,463 total)
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  • Hey kgalatz,

    Thank you for the inquiry.

    Which plugins have you tried? Most of the plugins offer shortcodes or function that can be added directly in the template and allow users to manually control the position of the button or adjust its markup and style. The following plugin for example has a Code Snippet field containing the function which can be added anywhere in the templates.

    // https://wordpress.org/plugins/wp-like-button/

    Best regards,
    Ismael

    in reply to: Slow down animation of Icons #1240921

    Hi,

    Thank you for the update.

    You can use this css code to apply a shadow to the icons on hover.

    .av_font_icon:hover .av-icon-char::before {
    	text-shadow: 3px 3px 3px #eee;
    }

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: widget inline with logo and menu #1240915

    Hey John,

    Thank you for the inquiry.

    Did you add the css code that we provided from the documentation? You can place it in the Enfold > General Styling > Quick CSS field to the child theme’s style.css file.

    // https://kriesi.at/documentation/enfold/example-of-logo-left-widget-center-menu-right/#toggle-id-2

    Please sure that the Enfold > Header > Header Layout > Menu and Logo Position is set to Logo left, Menu right. And toggle the Performance > File Compressions setting after adding the css code.

    Best regards,
    Ismael

    in reply to: UNEVEN GRIDS #1240913

    Hi,

    Thank you for the update.

    1.) Where can we see the issue? The home pare redirects to the maintenance mode page even when we’re logged in.

    2.) This is unfortunately out of the scope of support, but we can definitely help with any issues or minor alterations related to the theme.

    3.) To center align the copyright text, we can use this css code.

    #socket .copyright {
    	float: none;
    	text-align: center;
    	width: 100%;
    	display: block;
    }

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread because the longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Full width slider background image #1240910

    Hi,

    Sorry for the delay. Changing the image size to No Scaling works as expected in the home page. The slider becomes a bit bigger though because it’s using the original version of the images. Please don’t forget to purge the cache before checking the page. (see private field)

    Best regards,
    Ismael

    in reply to: Reading time on blog post page (blog posts widget) #1240909

    Hi,

    The plugin offers a shortcode that we can maybe use in the template to render the reading time

    [rt_reading_time label=”Reading Time:” postfix=”minutes”]
    

    If you’re using the Grid Layout, you have to modify the enfold\config-templatebuilder\avia-shortcodes\postslider\postslider.php and add the shortcode around line 733 or near this code which renders the post categories.

    if( ! empty( $cats ) )
    						{
    							$meta_out .= '<span class="blog-categories minor-meta">';
    							$meta_out .=	$cats;
    							$meta_out .= '</span>';
    						}
    

    Best regards,
    Ismael

    in reply to: Subscribe to our Newsletter #1240908

    Hi,

    The checkbox or privacy option is not supported by the element yet — only text and dropdowns. You should see this note in the Mainchimp Signup element editor.

    Please note: This element currently only supports basic list subscription with basic form fields (text and dropdowns). Please let us know if you would like to see more advanced features.

    Best regards,
    Ismael

    in reply to: Next Previous Portfolio Items #1240904

    Hi,

    Thank you for the inquiry.

    The 5th parameter of the get_$adjacent_post_link() is the $taxonomy which is set to “category” by default. You have to replace it with “portfolio_entries” if you want the links to work on portfolio items.

    // https://developer.wordpress.org/reference/functions/get_previous_post_link/

    Best regards,
    Ismael

    Hey pepin,

    Thank you for the inquiry.

    What happens when you hard-code the ID of a specific author instead of using the get_queried_object_id?

     
    'author'       => get_queried_object_id(),
    

    We are not familiar with the plugin’s code, so you may need to contact the plugin developers for additional help.

    Best regards,
    Ismael

    Hi,

    It’s possible that the rankmath breacrumb doesn’t have the schema markup by default. You might have to ask the plugin authors for additional info.

    Best regards,
    Ismael

    in reply to: Using ModuloBox lighbox #1240713

    Hi

    Here you can see it is starting to work, BUT the “gallery” needs to be the same styling as the masonary

    Unfortunately, this will require major modifications in the theme which is beyond the scope of support. Please hire a freelance developer or contact our partner Codeable for additional assistance.

    Thank you for understanding.

    Best regards,
    Ismael

    Hi,

    Another solution is to use the Special Heading element. As we mentioned previously, the iconbox title is not a heading or is not wrapped in any of the heading tags by default.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We can’t reproduce the issue in the site anymore. Looks like disabling the animation did work in this case. If the issue still occurs randomly, please try to add this css code.

    .av-tab-section-image {
    	display: block;
    	filter: grayscale(0);
    	opacity: 1;
    }

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. You might have to create a temporary page, switch to the layout builder, include the builder elements that you need to add in the product page, check the page, then extract the rendered html directly in the browser inspector.

    A color section with a single text block and its default content for example will look something like this.

    // https://pastebin.com/i9UAvrqm

    Unfortunately, this kind of modification is beyond the scope of support.

    Best regards,
    Ismael

    in reply to: Transparency header does not work anymore #1240694

    Hi,

    You can move the cart icon further to the right with this css code.

    .responsive #top .cart_dropdown {
    	right: 240px;
    }

    Default right position is 20px. Please add the code inside the css media query above.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Two paginations on one page #1240693

    Hey acscreativenew,

    Thank you for the inquiry.

    This is a limitation of the pagination option. The posts elements in the page depends on the same page query or parameter, so the pagination of both elements affect each other, which is why it’s not recommended to add multiple elements with pagination in the same page. You can still work around this limitation by replacing the other posts element with an element using AJAX pagination such as the Masonry element.

    Best regards,
    Ismael

    in reply to: Icons not displaying correctly on Microsoft Edge #1240689

    Hey anristudio!

    Thank you for the inquiry.

    Looks like the resource files including the fonts are served via CDN (secureservercdn). You may need to contact the host to configure the server properly and allow your domain to access the resources from the CDN server.

    Regards,
    Ismael

    Hey Jochen,

    Thank you for the inquiry.

    This is possible but it will require modifications that are beyond the scope of support, so I’m sad to say that we won’t be able to help you on this one. If you want to try it yourself, you have to modify the js > avia_hamburger_menu > toggle_submenu function.

    Best regards,
    Ismael

    in reply to: Masonry anchor title #1240686

    Hey ChrisCoach,

    Thank you for the inquiry.

    Would you like to disable the link of the image in a masonry item? This is possible but we have to add an additional script. Please try this snippet in the functions.php file.

    add_action('wp_footer', function() {
    ?>
    <script>
    (function($) {
        $('.av-masonry-entry').on('click', function(e) {
             if($(e.target).hasClass('av-masonry-image-container')) {
                 e.preventDefault();
             }
        });
    })(jQuery)
    </script>
    <?php
    }, 999);
    

    Best regards,
    Ismael

    in reply to: Borlabs Cookie not compatible with enfold? #1240676

    Hi,

    @black-shadow: Sorry for the delay. We didn’t see the cookie consent bar or container when we visited the site. Did you disable the plugin? Please post the login details in the private field so that we can check the site.

    And yes, the way enfold tries to mask iframes without an option to simply disable it to get better page speed results

    @Borlabs: Based on the screenshot from the previous thread, looks like you’ve set the Privacy Settings > Lazy Load videos settings for the Video element to the second option (Wait for user interaction). What happen when you set the video to always load by default?

    Best regards,
    Ismael

    in reply to: wp_options table is too large (40 GB!) #1240674

    Hey!

    The mentioned lines aviaAsset are not in our wp_otpions table.

    Did you disable the Performance > File Compression settings? The avia asset entries should be automatically added in the database when the option is enabled.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. We can’t still access the file server using the account above. Please check the info carefully or generate another account, and make sure that it’s not exclusive to a specific country or IP address.

    Best regards,
    Ismael

    in reply to: Search String Indexed though Blocked #1240433

    Hey Daniel,

    Thank you for the inquiry.

    Indexing is already disabled for the search page as defined in the following meta tag.

    <meta name="robots" content="noindex, follow">
    

    Have you tried revalidating the changes or fix in the Search Console?

    Best regards,
    Ismael

    Hi,

    You can try and remove the code above but we are not really sure if it’s going to help or change anything. Please don’t forget to toggle the Performance > File Compression settings after removing the code.

    We recommend going on a different route by creating a separate set of menu for desktop and mobile view.

    Best regards,
    Ismael

    Hi,

    But, now BOTH versions of the background image is loading as you can see from this waterfall:

    The theme just hides the sections or elements with css, so the other version of the image is still in the DOM or document and will still be loaded even if it’s not visible in the page. So having two versions of the section or image doesn’t help with the site’s performance in this case.

    Best regards,
    Ismael

    in reply to: Update von 4.5 auf 4.7 zerstört js #1240412

    Hi,

    Where can we see the issue? Is it working properly when js compresion is disabled?

    FYI, the latest version of WordPress ships with an updated version of jQuery and this might cause some issues in the site including the plugins. You may need to contact the plugin developer to help inspect the issue and provide additional info about the problem.

    Best regards,
    Ismael

    in reply to: wp_options table is too large (40 GB!) #1240410

    Hi,

    Did you delete the following entries in the database after disabling the timestamp? After deleting these entries, the theme will just regenerate them automatically when necessary.

    aviaAsset_avia-head-scripts 
    aviaAsset_avia-footer-scripts 
    aviaAsset_css_filecontent 
    aviaAsset_js_filecontent 
    

    Please note that these entries will contain the content of every js and css files in the site, so expect the entries to get big specially when there are a lot of plugins installed in the site.

    If you’re still having the issue after deleting the entries, you might have to just disable the Performance > File Compression settings and instead use a third party plugin such Autoptimize or WP Super Minify to minify or compress the resource files.

    Best regards,
    Ismael

    in reply to: Header issues on mobile devices #1240406

    Hey Sophia,

    Thank you for the inquiry.

    You can hide the logo in the home or front page with this css code.

    .home .logo {
    	display: none;
    }

    To make the header of the front page transparent, try to edit the page and set the Layout > Header visibility and transparency option accordingly.

    Best regards,
    Ismael

    in reply to: Automatic update Enfold not working #1240403

    Hi,

    @jan_ftfa: We are not really sure why the auto update doesn’t work on some servers but it might be due to transients or old entries in the database. Have you tried clearing the database transients? Try to login again to the dashboard after deleting the transients.

    // https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/

    Best regards,
    Ismael

    in reply to: FAQ Accordion – Tab did not open on Link anymore #1240402

    Hi,

    Thank you for the info.

    We noticed a few class names in the toggle content which is not supposed to be there by default, but they don’t get added constantly which is quite odd. We tried to login to check the issue further but the account above is invalid. Please check the info or provide another admin account.

    Best regards,
    Ismael

Viewing 30 posts - 17,491 through 17,520 (of 67,463 total)