Forum Replies Created
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AuthorPosts
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September 10, 2020 at 6:59 am in reply to: Woocommerce checkout form not responsive on mobile and alignment issues #1244757
Hi,
But on mobile, the price and payment option overlaps the billing information.
We might have to include that css inside the css media query that we recently created for desktop view.
@media only screen and (min-width: 768px) { /* Add your Desktop Styles here */ }This is the code I tried but this did not work:
That css media query will only affect the mobile view. We have to replace (max-width: 767px) with (min-width: 768px) so that it works on desktop view, or just include the latest css code in the desktop css media query that we created previously.
Thank you for your patience.
Best regards,
IsmaelSeptember 10, 2020 at 6:16 am in reply to: Layer Slider Sliders are not showing in String Translation #1244752Hi,
Normaly you can search through theme and plugins and it will find al translatebel strings.
Did you manage to do it before? We are not really sure if it’s possible to scan or search for text in the existing sliders. There seem to be no option for it. We did encounter this issue previously and it ended up with the user recreating the sliders from scratch. We might have to ask the WPML or Layer Slider authors if it’s possible.
Best regards,
IsmaelHi,
You’re welcome. We also added the following css code to get rid of the space below the header and to move the booking button farther to right and align it a bit vertically.
.phone-info { position: absolute; right: -80px; top: 20px; } .html_header_top.html_header_topbar_active.html_header_sticky.html_large.html_bottom_nav_header #top #main { padding-top: 108px; }We could adjust the right and top position when necessary.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelSeptember 10, 2020 at 5:57 am in reply to: Icon List Items: Header Tags not rendered in output and TOC #1244747Hi,
Thank you for the info.
Looks like the title element is always set to div when the Styling > List List Styling settings is set to “Minimal small list”. We have forwarded the issue to our channel to clarify if this is the intended behavior.
Best regards,
IsmaelHi,
Thank you for the update.
yes, I tried to upload about three or four different fonts and every upload replaced the one before.
We could not reproduce the error on our installation (screenshot below). What is the exact name of the font that you are trying to use, and where did you get it? Please note that only fonts from Google are allowed in the font manager, and you have to upload each font one at a time — uploading group or font sets will not work.
Screenshot: https://imgur.com/c3jR1N2
Best regards,
IsmaelSeptember 9, 2020 at 6:54 am in reply to: Weird reply to and message is address (Contact form) #1244560Hey MORTULGAAH,
Thank you for the inquiry.
What do you mean by message ID? Do you mean the sender’s email address? The sender’s email address is automatically fetch from the email field if it exists or filled.
And the above filter is no longer required because we could manually set the from address in the contact form’s Backend > Your from address field along with other settings.
Best regards,
IsmaelSeptember 9, 2020 at 6:43 am in reply to: Enfold with WPML (Translation pulls up old settings of the page) #1244559Hi,
Thank you for the clarification.
We might not be understanding it fully because we do not know the old from the current settings. Please post the login details in the private field so that we could test the translations and check the settings. It would be better if we could have access to the staging or development version of the site if it is available.
Best regards,
IsmaelHi,
We would not want to compromise the security of the sites and the data, so I think it’s best not to get any access to it. And looks like the issue only happens when attempting to open a specific item using a direct link. Unfortunately, we could not reproduce the same issue on our installation, so it is probably cause by another script or plugin. Would you consider just opening the page containing the FAQ element instead of linking to a specific item?
This is what we get when we try to access an item using anchors on our installation.
Screenshot: https://imgur.com/a/HUR2e8N
There are FAQ or accordion plugins available out there that we could try, but you would have to test them because we haven’t used any of them before. Please check the following plugins.
// https://wordpress.org/plugins/ultimate-faqs/
// https://wordpress.org/plugins/helpie-faq/
// https://wordpress.org/plugins/accordions/
// https://wordpress.org/plugins/easy-accordion-free/Thank you for your patience.
Best regards,
IsmaelHi,
Looks like the hotspot element is working properly now — the tooltip shows up when hovering. However, you may need to increase the size of the image or create more space for it to accommodate that number of hotspots.
Best regards,
IsmaelSeptember 9, 2020 at 6:11 am in reply to: Recaptcha not working on zorbas.dk and se! [URGENT] #1244550Hi,
Thank you for the update. The account seems to be restricted to a blank folder. The folder contains the .ftpquota file but nothing else. Please check the FTP account restriction, or make sure that it has permission to access the root directory of the WordPress installation.
Best regards,
IsmaelHi,
We don’t really know what ‘product operative practice’ is. Could you explain it a bit? If all you need is to add or embed a video to a page or a product item, in case you’re using a shop plugin such as Woocommerce, then it is certainly possible with the theme.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
Did you apply a 100px right padding to the 1/2 column element containing the timeline? This specific style will be in effect in any device or in any screen size, so we have to add the css code above to adjust the style on smaller screens. Also, we might need to apply a custom css class or id to the column so that we could adjust its style or layout properly.
// https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelSeptember 9, 2020 at 4:34 am in reply to: reCAPTCHA v3 Confusion with Default Enfold Contact Form Version: 4.7.6.3 #1244532Hi!
Thank you for the update.
The screenshot shows the default security question, not the recaptcha. Did you set the contact form’s security settings to display the security questions? How do you check if v3 is working or executes in the background? Your second post seems to contradict your original inquiry.
The badge doesn’t display when v3 is activated because it is hidden with css. And please note that the theme’s recaptcha option will only work in the default contact form, not in any form from external plugins. So in order to test it properly, you have disable recaptcha scripts or options from third party plugins.
Where did you add the contact form? Please provide a link so that we can check it. If possible, please disable the recaptcha option from third party plugins temporarily.
Best regards,
IsmaelSeptember 8, 2020 at 2:06 pm in reply to: Homepage color section backgrounds not correct on iPad #1244301Hi,
Sorry for the delay. The css code above will only work if parallax is enabled, but looks like that the parallax effect for the color sections have been disabled.
To make it work for non-parallax background, we disabled the Performance > File Compression settings temporarily and adjusted the code in the Quick CSS field.
@media only screen and (max-width: 1366px) { .avia-bg-style-fixed, .av-parallax { background-size: cover !important; background-attachment: scroll !important; height: 100% !important; } }Please make sure to remove the browser cache prior to checking the page again on iPad.
Best regards,
IsmaelSeptember 8, 2020 at 1:41 pm in reply to: Use of multiple contact forms with different email addresses (same domain name) #1244295Hey tomcusters,
Thank you for the inquiry.
Yes, it’s possible to use different email address for each contact form and it is also possible to use multiple email address in a single contact form by separating each address with comma.
Example:
(Email address hidden if logged out) , (Email address hidden if logged out)Best regards,
IsmaelHi,
Thank you for the update.
This is not a bug. The theme automatically adds or converts the “div” tag to “main” if the section is the very first element in the page. This can be found in the enfold\config-templatebuilder\avia-shortcodes\section.php around line 1334:
//this applies only for sections. other fullwidth elements dont need the container for centering if( $open_structure ) { if( ! empty( $main_container ) ) { $markup = 'main ' . avia_markup_helper( array( 'context' => 'content', 'echo' => false, 'custom_markup' => $custom_markup ) ); $avia_section_markup = 'main'; } else { $markup = 'div'; } // more code here }Another main tag exists in the header.php file which is the outer or the main wrapper.
Best regards,
IsmaelSeptember 8, 2020 at 1:29 pm in reply to: Adjusting JPEG compression via functions.php file (works only in theme file!) #1244292Hi,
@Jay: The theme by default sets the jpeg_quality to 100%, so we don’t need to use that filter or add it again. Please remove the filter from the functions.php file if it was added previously. And we could also use the new filters avf_jpeg_quality and the avf_wp_editor_set_quality to adjust the default quality when necessary.
Example:
add_filter('avf_wp_editor_set_quality', function( $default, $quality, $mime_type) { return 80; }, 999, 3); add_filter('avf_jpeg_quality', function( $default, $quality, $context ) { return 80; }, 999, 3);Best regards,
IsmaelHey Daniel,
Thank you for the inquiry.
A demo of the Timeline element can be found in the Elegant Portfolio demo. Please check the link below.
// https://kriesi.at/themes/enfold-elegant-portfolio/about/
Best regards,
IsmaelSeptember 8, 2020 at 1:11 pm in reply to: Help linking button to dynamic link – buddypress profile #1244283Hi,
Sorry for the delay. Yes, we should be able to apply the same button style to the anchor or link tag. Just add a unique id or class attribute to the link so that we can target it or add an external css style.
$myprofileurl = '<a class="custom-visit-button" href="'. home_url() . '/community/' . $current_user->user_login . '">Visit now</a>';We can start with this css code.
.custom-visit-button { background-color: red; color: white; border-radius: 3px; padding: 10px; font-size: 12px; text-decoration: none; display: inline-block; border-bottom-style: solid; border-bottom-width: 1px; margin: 3px 0; line-height: 1.2em; position: relative; font-weight: normal; text-align: center; padding: 15px 30px 13px; font-size: 13px; min-width: 139px; max-width: 100%; }Best regards,
IsmaelHi,
Yes, that’s right. The image overlay will only get added when the height of the image is more than 100px. The script is located in the js > avia.js file around line 598.
if(outerH > 100) { if(!overlay.length) { overlay = $("<span class='image-overlay "+span_class+"'><span class='image-overlay-inside'></span></span>").appendTo(link); }Best regards,
IsmaelSeptember 8, 2020 at 12:52 pm in reply to: Latest event not showing when using "upcoming events" #1244278Hi,
Sorry for the late response. The upcoming event widget will only display the nearest event but it won’t display recurring or repeated events. This is possible, but will require modifications that are beyond the scope of support. You may need to hire a freelance developer or contact agencies such as Codeable to modify the current element or create another.
Best regards,
IsmaelSeptember 8, 2020 at 7:08 am in reply to: How to load js & css only for shortcodes that are present on the page? #1244181Hi,
Yes, using the dequeue or deregister function should disable the scripts and stylesheets if necessary. Have you tried adjusting the Performance > Disabling of template builder elements settings as suggested above?
Best regards,
IsmaelHi,
Thank you for the update.
Using this css code works on our end. This causes the screen-reader container or the div with the link to cover the column area, so when clicked it opens a lightbox. Another solution is to apply the link directly to an image, button or text.
Best regards,
IsmaelSeptember 8, 2020 at 7:03 am in reply to: Woocommerce checkout form not responsive on mobile and alignment issues #1244174Hi,
Glad it worked. Try to add a margin above the order_review container to keep it from overlapping with the heading.
#order_review { position: absolute; top: 11.5%; right: 0; margin-top: 20px; }Best regards,
IsmaelSeptember 8, 2020 at 6:54 am in reply to: Layer Slider Sliders are not showing in String Translation #1244173Hi,
Thank you for the update.
We created a new slider (see private field), added a text layer and this text shows up in the translation editor. Please search for the “Translate this text in the translation editor ASDFGGGG” text in the string translation editor.
Did you create the sliders before installing the string translation plugin or WPML? Please note that old strings or text that were added prior to installing the extension or the plugin will not be included in the string translation editor. You may need to recreate the sliders from scratch.
Best regards,
IsmaelHi,
Thank you for the update.
The header layout was broken because the anchor or link tag in the phone field was not closed properly. We closed the tag and set the header size settings to large instead of slim. We also adjusted the css code in the Quick CSS field, and added this code to remove the default menu container.
#header_main_alternate { display: none; }Best regards,
IsmaelHi!
Thank you for the inquiry.
Currently, the v3 option has to be enabled manually in the contact form’s security settings in order for it to work automatically in the background. And if I am not mistaken, the recaptcha badge doesn’t display because it is force out of view using css.
Cheers!
IsmaelSeptember 8, 2020 at 5:49 am in reply to: reCAPTCHA v3 Confusion with Default Enfold Contact Form Version: 4.7.6.3 #1244158Hi aribann!
Thank you for the inquiry.
The v3 script should not work if it’s not enabled in the contact form’s security settings. In the enfold\config-templatebuilder\avia-shortcodes\contact\contact.php file, you should see the following condition which checks if only the default captcha is activated or the other, and if it is set to not display any spam protection, it will not create the spam protection element or field.
$google = in_array( $captcha, array( 'recaptcha_v2', 'recaptcha_v3' ) ); if( 'active' == $captcha || ( $google && Avia_Google_reCAPTCHA()->is_loading_prohibited() ) ) { // show default captcha } else if( $google ) { // enable recaptcha }Please make sure that the site contains the latest version of the theme, v4.7.6.3.
Regards,
IsmaelSeptember 8, 2020 at 5:13 am in reply to: Icons in tab section do not fully display or load on mobile #1244148Hi,
Thank you for the screenshot.
We were actually checking the icons in the tab section title, not the content. To make the icons visible or to disable its animation on mobile view, we added this code in the Quick CSS field.
@media only screen and (max-width: 1024px) { #top .av_font_icon { animation: none; opacity: 1; -webkit-transform: scale(1); -ms-transform: scale(1); transform: scale(1); } }Please make sure to purge the cache before checking the page.
Best regards,
IsmaelHi,
Thank you for the update.
We disabled the cache and compression plugin temporarily, and turned off the theme’s Performance > File compression to regenerate the scripts. We also adjusted a few invalid css code in the General Styling field.
The mega menu container is now 800px in width and contains 400px columns.
Best regards,
Ismael -
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