Forum Replies Created

Viewing 30 posts - 16,981 through 17,010 (of 67,460 total)
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  • in reply to: Different burger menus on different pages #1252776

    Hey Kreshnak,

    Thank you for the inquiry.

    We are not really sure how the plugin assigns a different menu to other pages but it looks like it switches the menu in the front end because the theme still converts the default menu to the mobile version. Have you tried using the following plugin instead?

    // https://wordpress.org/plugins/if-menu/
    // https://wordpress.org/plugins/menu-items-visibility-control/

    Best regards,
    Ismael

    in reply to: Error in php_error.log #1252764

    Hey marcpisarda,

    Thank you for the inquiry.

    A plugin is saving the content of the avia-head-scripts in the database because it seems to be generating an error. The name of the entry is gri_options. Do you have any idea which plugin is using that database entry?

    Best regards,
    Ismael

    Hey Tuomo,

    Thank you for the inquiry.

    Is there a way to get it work over the languages so I could embedded the same content to all my language versions?

    This is not possible unfortunately — the page content element can only display the content of the selected page from a specific language. It will not be able to automatically switch language or select a page from another language if that is what you are asking.

    Best regards,
    Ismael

    in reply to: google map element vs google map element #1252754

    Hey Munford,

    Thank you for the inquiry.

    We did not find any map element in the footer container. Did you remove it?

    Have you tried moving the html block inside a column element? This should limit the width of the map element.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    You have to edit the pages and set the Layout > Header visibility and transparency settings to the 5th option (Header is invisible and appears once the user scroll down) to replicate the behavior of the header in the home page.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    You have to edit the pages and set the Layout > Header visibility and transparency settings to the 5th option (Header is invisible and appears once the user scroll down) to replicate the behavior of the header in the home page.

    Best regards,
    Ismael

    Hey Niederrhein-Wagyu-9,

    Thank you for the inquiry.

    We could use this css code to hide the video controls while it is loading.

    .flex_column .mejs-controls.mejs-offscreen {
    	display: none !important;
    }
    

    Best regards,
    Ismael

    in reply to: Convert Plus Plugin dont work with the Enfold Theme #1252444

    Hi,

    Sorry for the delay. You may need to ask the plugin authors what controls the popup’s visibility as Mike replied above. Is it by a database entry or just cookies? Unfortunately, we are not really familiar how this plugin works, so additional info from the plugin authors will surely help.

    Now i create a “Modal Popup” and activate the Cookie option, that the popup dont show again

    And going back to what you have said above, according to the video, enabling cookies will prevent the modal popup from displaying or at least limit its occurrence, so isn’t it normal that it doesn’t display again after enabling the cookies? Please clarify.

    Best regards,
    Ismael

    Hey milkrow,

    Thank you for the inquiry.

    Did you set the Content > Captions > Element Title and Excerpt Styling settings to the first option? This should set the caption below the image instead of an overlay.

    Best regards,
    Ismael

    in reply to: Add custom css classes to images #1252439

    Hi,

    Yes, using the custom css class or ID attributes helps a lot with styling. Thank you for that info.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Looks like the issue occurs because the theme checks for shortcodes inside the widgets. Did you enable the Performance > Scan Widgets for Theme Shortcodes option? What happens if the option is disabled or set to the first option?

    Best regards,
    Ismael

    in reply to: URGENT HELP please – Layer Slider Configuration – Reg. #1252427

    Hi,

    Thank you for the inquiry.

    To enable the parallax effect, go to the layer’s Transitions tab and enable the Parallax Transition option, which is the very last option in the tab. This should automatically enable the effect but you could adjust the parallax level, distance, rotation and timing for more interesting parallax effect.

    Best regards,
    Ismael

    in reply to: Change Woocommerce product sidebar to right side #1252419

    Hi,

    Thank you for the inquiry.

    We could just use this css code to adjust the width of the main content container from 70% to 100% on mobile view.

    @media only screen and (max-width: 767px) {
        .product-main-container {
     	width: 100%;
        }
    }
    

    Best regards,
    Ismael

    in reply to: Adding WPML language switcher next to the mobile menu #1252411

    Hi,

    Thank you for the update.

    There is a shortcode called wpml_language_selector_widget that we could use to display the language switcher inside the header beside the mobile menu. We could either add the shortcode directly in the header.php or the includes > helper-main-menu.php file, or use the available hooks inside the mentioned template.

    This documentation should help.

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    We could then use a few css media queries to toggle the visibility of the default and new language switchers.

    Best regards,
    Ismael

    in reply to: homepage adds #/ to url and jumps to accordeon #1252405

    Hey xxtita,

    Thank you for the inquiry.

    Looks like the hash is added right after scrolling down the page. Unfortunately, we are not able reproduce the issue on our end, so this might be due to a third party plugin or a custom script added in the functions.php file. Please try to deactivate the plugins and the modifications temporarily.

    Best regards,
    Ismael

    in reply to: Masonry gallery custom link not working #1252394

    Hi,

    Yes, we have added that new option for the masonry gallery because a lot of users requested it. The link now has to be adjusted manually unlike before. Sorry for the inconvenience.

    Best regards,
    Ismael

    in reply to: Product Gallery Size #1252391

    Hey marladesign,

    Thank you for the inquiry.

    If we adjust the style of the product gallery, the changes will be applied to every products because they are using the same template, so using the Advance Layout Builder may be the better option in this case.

    Best regards,
    Ismael

    in reply to: How to increase website speed? #1252389

    Hi,

    @Hokuspocus: Thank you for the recommendations. Much appreciated.


    @fabiomagliozzi
    : According to the testing tool, expiry for site resources are not yet defined and since the server is Apache, you could just copy the snippet from the link below to the .htaccess file.

    // https://gtmetrix.com/leverage-browser-caching.html

    Also, please check the list of images under the Serve scaled images tab and try to resize them manually so that they are only as big as the recommended size. And of course installing a cache and minification plugin should also help.

    Best regards,
    Ismael

    in reply to: Resize images in easy slider #1252386

    Hi,

    Sorry for the delay. What is the original size of the images? The theme creates thumbnails based on the size and aspect ratio of the original images, so images with different aspect ratio compare to the defined thumbnail (1500x430px) might produce an image or thumbnail that does not exactly reflect the predefined dimension. If you want the images to be resized exactly as defined, you have to enable the crop parameter by editing the functions.php file directly, line 180:

    $avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430 );
    

    Adjust it to:

    $avia_config['imgSize']['featured'] 		 	= array('width'=>1500, 'height'=>430, 'crop' => true);		
    

    Or install the Simple Image Sizes plugin, then adjust the settings of the thumbnail in the Settings > Media panel. You have to regenerate the thumbnails after adjusting the settings.

    // https://wordpress.org/plugins/simple-image-sizes/

    Best regards,
    Ismael

    Hey AJDesignCo,

    Thank you for the inquiry.

    Looks like the issue is related to the minification or Performance > File Compression settings. The consent bar works fine when the compression settings are disabled. Please try to update the theme to the latest version (4.7.6.4), then enable the file compression settings again.

    Best regards,
    Ismael

    in reply to: Video Header Background wrong color #1252384

    Hey SGN,

    Thank you for the inquiry.

    It is the default background media element container. To adjust it, please use the following css in the Quick CSS field, then toggle the Performance > File Compression settings afterwards.

    div .mejs-container {
    	background: #000000 !important;
    }
    

    Best regards,
    Ismael

    in reply to: Presentation of horizontal gallery on the mobile phone #1252382

    Hey Diana,

    Thank you for the inquiry.

    Which browser are you using to check the site? Both horizontal galleries load properly in a device emulation on Firefox Windows 10; the navigation works for both galleries.

    Best regards,
    Ismael

    in reply to: Bad speed values #1252250

    Hey digitalprint2222,

    Thank you for the inquiry.

    The recommendations in the following article should help optimize the loading speed of the page.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    One thing that you could take care of though right away is the number of elements in the page because right now, according to the page speed insight tool, there are excessive elements in the page. You may need to decrease the content in the home page.

    Best regards,
    Ismael

    in reply to: Product masonry pagination issue #1252241

    Hey JaimBateman,

    Thank you for the inquiry.

    This might be due to a third party plugin or a custom code added in the theme because we could not reproduce the issue on our own installation. Have you tried disabling the plugins or the modifications temporarily?

    Best regards,
    Ismael

    in reply to: menu and tab section #1252188

    Hey Manuela,

    Thank you for the inquiry. Please continue on the other thread where we provided a reply.

    // https://kriesi.at/support/topic/menu-and-tab-section/#post-1252179

    We will close this one now.

    Best regards,
    Ismael

    in reply to: Custom content #1252187

    Hey henlook,

    Thank you for the inquiry.

    We found this error in the console which seems to be related to the shortcode in the portfolio content.

    Uncaught ReferenceError: dzsvg_init is not defined
    call_dzsvg_footer http://www.site.com/portfolio-2/:546
    http://www.site.com/portfolio-2/:503
    jQuery 4

    Where did you get the shortcode? You may need to contact the script authors for additional info about the script error.

    Best regards,
    Ismael

    in reply to: Mailchimp integration question #1252186

    Hey Munford,

    Thank you for the inquiry.

    This is not possible, unfortunately. You could only use a single Mailchimp account or API key in the theme options.

    Best regards,
    Ismael

    in reply to: 4.7.6.4 preventing custom url's on images in galleries #1252185

    Hey!

    We just found out that the in the latest version, the gallery settings has to be adjusted manually so that it uses the custom links instead of opening the images inside a lightbox. Please edit the gallery, then set the Advanced > Link Settings > Image Link to the second option.

    Cheers!
    Ismael

    in reply to: Gallery custom links removed in 4.7.6.4 – Urgent #1252184

    Hi,

    Thank you for the info. We will forward the thread to our channel if this becomes an issue for a lot of users.

    Best regards,
    Ismael

    in reply to: Enfold Facebook Likebox & Borlabs Cookies (gdpr) #1252183

    Hey kracklt,

    Thank you for the inquiry.

    You could set the widget’s Link to facebook settings to the second (User must accept to show facebook widget..) or the third (Only open facebook page..) option. Unfortunately, the second option will only work in the theme’s privacy options, so you should set it to the third option.

    Best regards,
    Ismael

Viewing 30 posts - 16,981 through 17,010 (of 67,460 total)