Forum Replies Created
-
AuthorPosts
-
November 19, 2020 at 3:51 am in reply to: WooCommerce variable item not showing price and can't select variables #1261428
Hey HeroChris,
Thank you for the inquiry.
Did you install an extension to hide the default variation dropdown? I do not have a Safari browser because I am on a Windows machine, but I am able to reproduce the issue on IE11. It seems like the variation button is locked to the first option (250g). Have you tried asking the plugin authors about the issue?
I will ask the team to check the thread so that they could actually inspect the issue on Safari. Please wait for their response.
Best regards,
IsmaelHey Jason,
Thank you for the inquiry.
The full width submenu is supposed to be static on mobile view by default or it should not stick when viewing on smaller screens.
Did you add this css code?
.responsive #top #trip-page-sub-menu { top: 20px !important; position: fixed !important; }This makes the submenu sticky on mobile view but this is always in effect unlike the normal behavior where it only sticks when it touches the top edge of the browser view port.
Best regards,
IsmaelNovember 18, 2020 at 12:02 pm in reply to: Enfold Slide-Show (volle Breite) vertikale Zentrierung #1261240Hi,
Sorry for the delay. We could use the following css code to pull the image upwards and align it vertically to the center of the slider area.
.av_slideshow_full li img { margin-top: -140px; }Please do not forget to toggle or temporarily disable the Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like the logo appears earlier than expected and the top margin of the header breaks the default layout of the page. To make sure that the logo does not appear unexpectedly and to remove the excess margin above the header, we could use this css code.
@media only screen and (min-width: 989px) and (max-width: 1024px) { #header.av_header_transparency { margin-top: 0 !important; height: 0px; } .logo { display: none !important; } }Best regards,
IsmaelHey Thomas,
Thank you for the inquiry.
According to the Google documentation, we could use the data-nosnippet attribute to specify that a certain content should not be used as part of the page snippet or description.
// https://developers.google.com/search/reference/robots_meta_tag#data-nosnippet-attr
We will forward the info to our channel for further consideration and hopefully this will be added in the next patch.
Best regards,
IsmaelNovember 18, 2020 at 11:21 am in reply to: Restrict Slideshow Accordion to Custom Post Type #1261233Hey cwinkens,
Thank you for the inquiry.
It is probably not working because the taxonomy query overrides the post_type parameter. To fix it, try to unset the taxonomy query when the post_type parameter is set in the query_entries function of the aviaaccordion class. Also, make sure that post_type is actually available as an attribute.
The query can be found around line 1200 and the post_type check can be done above that line.
$query = array( 'orderby' => $orderby, 'order' => $order, 'paged' => $page, 'post_type' => $params['post_type'], // 'post_status' => 'publish', 'offset' => $params['offset'], 'posts_per_page' => $params['items'], 'post__not_in' => ( ! empty( $no_duplicates ) ) ? $avia_config['posts_on_current_page'] : array(), 'meta_query' => $meta_query, 'tax_query' => $tax_query, 'date_query' => $date_query, );Best regards,
IsmaelHi,
Thank you for the update.
It might not be working because in the woocommerce_quantity_input function, the $product is null or it is using the global product variable. Try to return the current $product as the second parameter in the function, and set the max_value to -1 when back orders are allowed.
// http://hookr.io/functions/woocommerce_quantity_input/
Please look for this code..
woocommerce_quantity_input( array( 'min_value' => 1, 'max_value' => $product->backorders_allowed() ? '' : $product->get_stock_quantity() ) );.., then replace it with:
woocommerce_quantity_input( array( 'min_value' => 1, 'max_value' => $product->backorders_allowed() ? -1 : $product->get_stock_quantity() ), $product );Where did you get the snippet above?
Best regards,
IsmaelHi,
, display the lightbox window 80% of the screenheight,
That should be possible using a custom css code. Please add the following in the Quick CSS field, and do not forget to toggle the Performance > File Compression settings afterwards.
@media only screen and (max-width: 767px) { img.mfp-img { max-height: 80vh !important; } }Best regards,
IsmaelNovember 17, 2020 at 3:22 pm in reply to: portfolio pagination not working – portfolio entries #1261024Hi,
Thank you for the update.
The pagination is not working because the theme is using the default or global query for the portfolio category pages without the custom pagination query. We will report the issue to our channel for further inspection. We will let you know once we found a proper fix.
Best regards,
IsmaelHi,
Thank you for the update.
the custom cookie PHPSESSIDDisabled will be true
Is it set as true in the local storage, or only in the modal popup window where it is toggled as active instead of grayed out or disabled?
Why do you have to create a custom toggle for the PHPSESSID when by default it should always be allowed? Instead of creating a toggle, just remove the custom cookie from the theme options and just indicate in the modal popup window or in your privacy section that the site has to store PHP session cookies to make sure that certain features work.
Best regards,
IsmaelHi,
Thank you for the screenshots.
Yes, it is quite weird. What happens when you adjust the width of the landscape images from 600px to 605px or wider? Adjusting the width should also affect the height of the images as it maintains the aspect ratio.
Best regards,
IsmaelHi,
Thank you for the update.
We removed the enfold-backgr class name from the text block and moved it to the parent column container, then use this css code to pull the text block section to the right so that it is on top of the background image.
.responsive #top .enfold-backgr { position: relative; z-index: 100; } .responsive #top .enfold-backgr .av_textblock_section { right: -100px; position: relative; background-color: #f7f7f7; border-style: solid; border-width: 0px 0px 0px 3px; border-color: #97c000; box-shadow: 0px 0px 20px 0px rgba(0, 0, 0, 0.22); padding: 5% 5%; }Best regards,
IsmaelNovember 17, 2020 at 6:36 am in reply to: Mobile Menu – Switch with WooCommerce Shopping Cart #1260905Hi,
Thank you for the update
To move the burger menu to the right of the cart icon, try to use this css code.
@media only screen and (max-width: 767px) { .responsive.html_cart_at_menu #top .main_menu .menu > li:last-child { padding-right: 13px; margin-right: -50px; } .responsive.html_bottom_nav_header #top #menu-item-shop.cart_dropdown { position: absolute; right: 100px; } }And regarding the css issue, please check the custom css code and make sure that there are no invalid css code such as missing curly brackets or semi colons.
Best regards,
IsmaelHi,
Thank you for the updat.e
What do you mean exactly by “Woocommerce pages”? Are you referring to the product category pages or the single product pages? You should replace the shortcode above with the actual markup of the layout in the screenshot, and instead of using woocommerce_before_single_product, try to use the ava_after_main_container hook so that the content renders below the header.
Best regards,
IsmaelHi,
@ratoli: What do you mean by “bigger one”? Please open a new thread and post the site details in the private field so that we could check the page. A screenshot of the icon will help as well. We will close this one for now.
Best regards,
IsmaelHi,
Thank you for the info.
Which browser are you using in the Surface Pro 7 device? Have you tried it using Chrome or Firefox for mobile? The mobile menu works fine on a tablet device emulation using Firefox on Windows 10. Please provide a screenshot using imgur or dropbox so that we could see the issue.
Best regards,
IsmaelNovember 17, 2020 at 5:36 am in reply to: Enfold + WooCommerce Rental Products Compatibility Issue #1260891Hi,
Thank you for the inquiry.
The theme removes or disables hooks in the default product template, and the plugin might be using one of those hooks to display the date picker. Could you ask the plugin developers which hook/s the date picker function is attached to?
The disabled hooks can be found in the avia_woocommerce_remove_hooks function inside the enfold\config-woocommerce\config.php file.
Best regards,
IsmaelHi,
Thank you for the update.
The image or gravatar of the author is displaying properly in the author box, right below the post content and comment form. Is this fixed? If not, please provide a screenshot of the issue using imgur or dropbox so that we could better understand the issue.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Would you like to include the jetpack-testimonial post type to the “Which Entries?” dropdown or settings of the post slider? If so, you should be able to use the avia_public_post_types filter to include additional post type to the existing list. This filter is in the public_post_types function inside the enfold\config-templatebuilder\avia-template-builder\php\generic-helper.class.php file.
Best regards,
IsmaelNovember 17, 2020 at 5:09 am in reply to: Disabling LazyLoad on Specific Images (Wp-rocket) #1260885Hey Rafael,
Thank you for the update.
Are you using the default editor for the pages, or the Advance Layout Builder (ALB)? If you are using the default editor, you might have to modify the includes > loop-page.php file and change this line of code..
$thumb = get_the_post_thumbnail( get_the_ID(), $avia_config['size'] ); if( $thumb ) { echo " <div class='page-thumb'>{$thumb}</div> "; }Replace the get_the_post_thumbnail function with the wp_get_attachment_image_src to get the URL of the featured image and define your own markup with the data-skip-lazy attribute.
// https://developer.wordpress.org/reference/functions/wp_get_attachment_image_src/
Best regards,
IsmaelHi,
Sorry for the delay. Based on the video clip, it looks like the issue occurs because of the loading icon. Please try to add this css code to temporarily disable the loading icon.
.avia_loading_icon { display: none !important; }Best regards,
IsmaelHi,
Thank you for the inquiry.
In the snippet or the filter, please look for the following line of code.
add_filter('avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod', 50, 1);Below, add this code to properly define or get the value of the $permalinks variable.
$permalinks = get_option('avia_permalink_settings'); if(!$permalinks) $permalinks = array(); $permalinks['portfolio_permalink_base'] = empty($permalinks['portfolio_permalink_base']) ? __('portfolio-item', 'avia_framework') : $permalinks['portfolio_permalink_base']; $permalinks['portfolio_entries_taxonomy_base'] = empty($permalinks['portfolio_entries_taxonomy_base']) ? __('portfolio_entries', 'avia_framework') : $permalinks['portfolio_entries_taxonomy_base'];You might have to adjust the default value of the portfolio_permalink_base and portfolio_entries_taxonomy_base based on the new value of the taxonomy or post type.
Best regards,
IsmaelNovember 17, 2020 at 4:28 am in reply to: TinyMCE Editor issues in combination with PayPal Plus (urgent) #1260879Hi,
Thank you for the inquiry.
Are you referring to the tinyMCE editor in the text block element? The toolbar in the Visual editor looks different compare to the default editor. Are you using a plugin for it?
Please keep in touch with the plugin developers for additional assistance as they know more about the plugin than we do and should be able to provide more helpful insight regarding the issue.
Best regards,
IsmaelHi,
Thank you for the update.
The portfolio category pages are generated using the taxonomy-portfolio_entries.php file. The grid is not full width because it is inside a container which also follows the maximum width set in the theme options.
Best regards,
IsmaelHi,
Thank you for the update.
As @Yigit explained above, the page moves because the testimonial slides have different height or size, so when it rotates or slides, the box moves up or down depending on the height of the active testimonial item. We could prevent the page from moving by applying a minimum height to the testimonial slides but the height value has to be adjusted on different screen sizes.
Please add this css code in the Quick CSS field or in the child theme’s style.css file.
.avia-content-slider-element-container { min-height: 171px; }Best regards,
IsmaelHi,
Thank you for the update.
Could you provide access to the “mouysset” site so that we could compare the settings of the sliders? Please post the account details in the private field.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the info.
Yes, that should be possible. To apply rounded corners to the default boxed style, we could use this css code instead.
.responsive #top .avia-testimonial-wrapper .avia-testimonial { border-radius: 10px; background: red; }Best regards,
IsmaelHi,
Did you enable the database or server logging as suggested above? Is the site on a shared hosting? Please keep in touch with your hosting provider to properly monitor the site for unexpected usage in the CPU or huge queries to the database.
If the issue persists, please do not hesitate to open a new thread with the site details so that we could check it properly. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHi,
@fecanimedia: Did you regenerate the thumbnails after adding the above snippet? Try to use the one of the following plugins to regenerate the images with the new default thumbnail quality.// https://wordpress.org/plugins/regenerate-thumbnails/
// https://wordpress.org/support/plugin/simple-image-sizes/If you need further assistance, please feel free to open a new thread. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHi,
You have to adjust the value of the before_title and after_title parameters, or the value found in these lines.
'before_title' => ' <h5 class="widgettitle">', 'after_title' => '</h5> 'It is set to h5 currently. Try to replace it with the following code instead.
'before_title' => '<strong class="widgettitle">', 'after_title' => '</strong>'Thank you for your patience.
Best regards,
Ismael -
AuthorPosts
