Hi,

Thank you for the inquiry.

How did you install the SSL certificate? Did you use a tool to install the SSL certificate? The tool should automatically configure the httpd.conf file and create another config file for https or ssl after installing the certificate, but you could manually create it if it doesn’t exist. Do you have access to the httpd.conf file?

Example of the SSL config.

// https://httpd.apache.org/docs/2.4/ssl/ssl_howto.html

Have you tried doing a search and replace to change all URL from http to https?

// https://themify.me/blog/mass-replace-urls-https-wordpress-database

Best regards,
Ismael

Hey!

Alright. The large thumbnail is set as the default size for the lightbox script, and currently the width is set to 1030px. You have to adjust the width and height of the large thumbnail in the Settings > Media panel, and as suggested above, you have to regenerate the thumbnails or upload the images again afterwards.

Now if you want to decrease the file size of the generated thumbnails or images, please refer to our suggestions above. Just use the filter in the functions.php file, refresh the page and once again, regenerate the thumbnails or upload them again.

However, if you want to use a different thumbnail size other than the default large thumbnail, try to use the provided filter in the previous thread.

// https://kriesi.at/support/topic/thumbnail-size-in-galleries-2/#post-1142492

This should set the lightbox thumbnail size to full instead of large.

Best regards,
Ismael

Hey therapiezentrumkahlgrund,

Thank you for the inquiry.

You have to remove the %category% and only use the %postname% in the Settings > Permalinks field if you want to remove the category from the URL. Could you provide a link to or URL of one of the posts where you would like to remove the category path?

Best regards,
Ismael

Hi,

Thank you for the inquiry.

In the modification above, looks like you completely removed the title attribute instead of just omitting the esc_html function. That will cause the title to not render at all. Please try to replace the line with the following code instead.

$output .=					"<{$title_el} class='av_icongrid_title icongrid_title{$icongrid_title} {$av_title_font_classes} {$title_el_cls}' {$markup} {$title_styling_str}>"  . $atts['title'] . "</{$itle_el}>";

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Glad to know that you have found a working solution. Disabling the file compression settings will just prevent the theme from merging the scripts and stylesheets into a single compressed file, but you should still be able to do this using a different plugin such as Autoptimize or BWP Minify.

Best regards,
Ismael

Hey grassifrancesca,

Thank you for the inquiry.

It might not be working correctly because the site contains or is still using an older version of the theme. Please try to update the theme from version 4.5 to the latest version, which is 4.7.6.4. After the theme update, try to disable the Performance > File Compression settings temporarily. Let us know if that helps.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The title of the products in the related section are now displaying correctly. Is this fixed? As @Guenni07 explained, the title was not displaying because of the css modification.

Best regards,
Ismael

Hi!

Thank you for the update.

Y’all helped us remove them from our company site

You might be referring to this snippet or filter, which modifies the post link.

// https://kriesi.at/support/topic/masonry-gallery-order-and-sizing/#post-741588

UPDATE: We tested the filter but for some reason it is no longer working as expected. It does remove the base slug, but the portfolio item returns a 404 error page. We will let you know once we have found the issue.

The solution from this article might help.

// https://kellenmace.com/remove-custom-post-type-slug-from-permalinks/

Regards,
Ismael

Hey!

These file-size is best for the file – but we recognize that a lot of the calculated are much bigger than the original file.

Since the previous filters are not working in the child theme, it is possible that the quality is still set to 100, or that the compression level was not decreased during the time the images are uploaded, and thus the size of the generated thumbnails are bigger compare to the original image. If am not mistaken, you are already aware of this.

// https://kriesi.at/support/topic/does-enfold-theme-actually-resize-the-image-it-puts-into-a-post-or-page/#post-1211676

Cheers!
Ismael

Hi,

It is possible but it will require modifications that are beyond the scope of support. By default, the search template is only used to display default posts, but not products. You may need to hire a freelance developer or contact our partner Codeable to help you with the customization.

// https://kriesi.at/contact/customization

Best regards,
Ismael

Hi,

Thank you for following up.

Is it alright if we have access to the dashboard? We would like to check if lazy loading is actually not affecting the CLS score. And according to the pagespeed insight tool, there are too many elements in the DOM or the page, or that the content is quite long. You may have to consider removing some of the elements if possible.

Best regards,
Ismael

Hi,

Thank you for the info.

Since we are clicking a link with anchor, it is possible that it is also triggering the smooth scroll function from the theme and of course it is using jQuery. Did you also install a plugin called Page Scroll to ID? Based on the screenshot, a script page-scroll-to-id.min.js is also used when clicking on the link.

Best regards,
Ismael

Hey A,

Thank you for the inquiry.

We found the videos in the first and third slide and both of them are playing automatically. Did you replace the second video with a locally hosted video instead of using vimeo?

Best regards,
Ismael

Hey akodo,

Thank you for the inquiry.

Could you provide a screenshot of the navigation issue? We could not reproduce it on our end and this is what we see on initial load.

Screenshot: https://imgur.com/Fb4Kbsb

Best regards,
Ismael

Hey rescott72,

Thank you for the inquiry.

You may need to set the position property of the text or code block element containing the images to absolute instead of fixed so that they are positioned relative to the parent container, and so that they do not scroll along with the document. Have you tried that?

Best regards,
Ismael