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Viewing 30 posts - 15,901 through 15,930 (of 66,134 total)
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  • Hi,

    You’re very welcome! We’ll close this thread now. Please feel free to open another if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Contact form email subject line #1247266

    Hey ofekw,

    Thank you for the inquiry.

    a.) There is a Autoresponder Subject field in the comment form’s Content > Backend toggle. We could fill it in with a custom autoresponder subject.

    b.) Yes, that could be the reason. If this is the case, only the recipient of the email could whitelist or allow that address and mark the autoresponse email as valid or not spam. Succeeding emails from the same address will then be sent to the inbox directly. Did you test the contact form and find out that the autoresponse email is sent to the spam folder?

    Best regards,
    Ismael

    in reply to: Custom size for Fullwidth Easy Slider #1247265

    Hey jberg1,

    Thank you for the inquiry.

    The Slideshow Image and Video Size settings will only affect the video if the video slides’ Styling > Video Size is not set to the first option, and this option will only affect the aspect ratio of the video and its height calculation. If it is set to the first option, the aspect ratio of the video will be set to 16:9 by default.

    This is the calculation of the slider height

    $stretch_height  = ceil( $viewport / ( $video_ratio[0] / $video_ratio[1] ) * 100 );
    

    The value of the $viewport is based on the width of the selected thumbnail in the Slideshow Image and Video Size divided by its height while the $video_ratio is based on the Video Aspect Ratio settings.

    Best regards,
    Ismael

    in reply to: Changes to CSS #1247254

    Hey Lene,

    Thank you for the inquiry.

    1.) We could use this css code to adjust the color of the icons.

    .responsive #top #header #header_main .inner-container .widget > div .fa-phone {
    	color: red;
    }
    
    .responsive #top #header #header_main .inner-container .widget > div .fa-envelope {
    	color: blue;
    }
    

    2.) And this css to increase the size of the logo.

    .responsive #top #header #header_main .inner-container .logo {
    	max-width: 340px;
    }
    
    .responsive #top #header .logo, .responsive #top #header .logo a, .responsive #top #header .logo img {
    	width: auto;
    	height: 156px;
    }

    We recommend opening separate posts for each inquiry or question so that moderators could reply faster. Including multiple requests or inquiries in a single thread tends to be a bit more difficult and confusing for other users who might be looking for the same solution. Thank you for understanding.

    Best regards,
    Ismael

    in reply to: Adding captions underneath featured images on posts #1247250

    Hi,

    Thank you for the update.

    There’s something we can do? we change the default image size of the feature image to 1200x670px,

    Aside from resizing the images, we could install an image optimization or compression plugin to further decrease the size of the images and increase the overall speed of the site. We could use one of the following plugins to do the image optimization.

    // https://wordpress.org/plugins/shortpixel-image-optimiser/
    // https://wordpress.org/plugins/imagify/
    // https://wordpress.org/plugins/wp-smushit/
    // https://wordpress.org/plugins/tiny-compress-images/

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Cookie Modal iOS Scroll Bug #1247247

    Hi!

    Thank you for the update. We’ll forward the issue to our channel and notify our developers so that they could it inspect further. Possible temporary solution is to disable the modal popup on mobile view and add a new link that leads the users to a dedicated page containing the privacy info.

    Best regards,
    Ismael

    in reply to: sites not showing correct on ipad #1247244

    Hi,

    Thank you for the update.

    Would you mind telling us the actual model of the iPad device that you are using? If this is a retina device or an iPad Pro, we might have to adjust the css media query a bit.

    @media only screen and (max-width: 1366px) {
        .avia-bg-style-fixed {
    	background-attachment: scroll !important;
        }
    }
    

    Please toggle or temporarily disable the Performance > File Compression settings after adding the css code, and remove the browser cache as well.

    Best regards,
    Ismael

    in reply to: Add the product reference below the price #1247241

    Hi,

    Thank you for the inquiry.

    Is product reference a custom field? We could use the woocommerce_after_shop_loop_item_title hook in the functions.php file to insert additional content after the product price. The hook should look something like this.

    add_action('<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_after_shop_loop_item_title', function() {
       // insert additional content here
       echo "something here";
    }, 15); 
    

    Best regards,
    Ismael

    in reply to: Background and logo not displayed on tablet #1247239

    Hey Diana!

    Thank you for the inquiry.

    It is probably because of the fixed background effect or attachment. To fix the issue on tablet view, we might have to disable this effect. Please add this code in the Quick CSS field or the child theme’s style.css file.

    @media only screen and (max-width: 1024px) {
        .avia-bg-style-fixed {
    	background-attachment: scroll !important;
        }
    }

    Please toggle or temporarily disable the Performance > File Compression settings after adding the css code, and remove the browser cache as well.

    Best regards,
    Ismael

    in reply to: image slider doesnt fit well mobile #1247227

    Hi,

    Thank you for the update.

    Did you add this css code?

    .home #full_slider_1 .avia-slideshow-inner, .home #full_slider_1 .avia-slideshow-inner li {
    	height: 370px !important;
    }
    
    .home #full_slider_1 .avia-slideshow-inner img {
    	width: auto;
    	max-width: none;
    	height: 370px;
    }

    This code adjusts the height of the slider on mobile view. We could also use the Full Screen slider in place of the current slider, or have it display only mobile view. The device visibility of the sliders can be toggled in the elements’ Screen Options tab.

    Best regards,
    Ismael

    in reply to: Privacy and Cookie #1247221

    Hey Almo,

    Thank you for the inquiry.

    1.) You could set the site or page to refresh automatically after the user accepts or decline the cookies. The Auto Reload Page option is located in the Privacy & Cookies > Cookie Handling > Advanced Options section. Make sure to enable the Show advanced options toggle.

    2.) In which language would you like it to display? You may need to enable the Modal Window Custom Content option in order to translate the privacy text manually.

    We recommend opening a single post for each inquiry so that moderators could respond to your questions or requests faster. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Fullscreen video on mobile #1247214

    Hey Jonas,

    Thank you for the inquiry.

    Autoplay will only work if the video is muted or for users who manually enabled or allow media autoplay on their browsers. By default, background video is disabled on mobile devices, so adding a fallback image is required. You could try the Layer Slider element instead.

    Best regards,
    Ismael

    in reply to: Recaptcha not working on zorbas.dk and se! [URGENT] #1246789

    Hi,

    Yes, you should keep the plugin disabled or try to contact the plugin developers and ask them if they could inspect the issue further.

    Can i use the google recaptsca for other contact forms like caldera forms?

    The spam protection or recaptcha option will only work on the default contact form from the builder.

    Best regards,
    Ismael

    in reply to: Add subtitle to magazine and masonry #1246786

    Hi,

    Thank you for the info. We’ll close this thread now. Please don’t hesitate to open another if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Proportional resize of photos and text #1246785

    Hi,

    Is the page scrolled in those screenshots? We couldn’t see or reproduce the issue on our end.

    There is a huge space in the home page because of the horizontal rule or separator element below the hero image. The height of the horizontal rule is set to 170px.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Layer Slider Sliders are not showing in String Translation #1246782

    Hi,

    Yes, that’s what we observed from older threads and users ended up creating new sliders from scratch. There seems to be no way to scan text or strings from old sliders prior to installing the string translation extension. Sorry for the troubles.

    Best regards,
    Ismael

    in reply to: enfold display subcategory on masonry #1246776

    Hi,

    Alright. We would like to check the site again but encountered a few jQuery errors from the svgs-inline-min.js file. Did you install a new plugin? Please disable those plugins first so that we could check the masonry element.

    Uncaught ReferenceError: jQuery is not defined
    https://meinwaldkirchen.de/wp-content/plugins/different-menus-in-different-pages-premium/public/js/different-menus-for-different-page-public.js?ver=2.2.0:32
    different-menus-for-different-page-public.js:32:1

    Best regards,
    Ismael

    in reply to: How to set a calculated date to filter blog posts #1246755

    Hi,

    You’re welcome! We’re glad it worked. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Logo center on mobile #1246692

    Hi,

    Sorry about that. We forgot to check the mobile menu and search icon after moving it to the left of the sidebar. To make them clickable again, please increase the z-index value from 102 to 200 or higher from this css code.

     .responsive.html_bottom_nav_header.html_cart_at_menu #top #wrap_all .main_menu {
    	right: auto;
    	z-index: 102;
    	left: 0;
    	top: 0;
    }
    

    This should be:

     .responsive.html_bottom_nav_header.html_cart_at_menu #top #wrap_all .main_menu {
    	right: auto;
    	z-index: 200;
    	left: 0;
    	top: 0;
        }
    

    We might have to increase the z-index of the widget and the cart icon as well.

    .responsive #top .cart_dropdown {
    	z-index: 200 !important;
    }
    
    .responsive #top #header .widget {
            z-index: 201 !important;
    }
    

    Best regards,
    Ismael

    Hey!

    Thank you for the update.

    We did not notice that the forum automatically converted the selector woocommerce to a link, so the css code broke. We adjusted it a bit. Please try the css code again and make sure to purge the cache and remove the browser history. Let us know how it goes.

    Regards,
    Ismael

    in reply to: Change Woocommerce product sidebar to right side #1246689

    Hi,

    That should be possible as well. We could wrap the product image and the description container inside another div and increase the containers’ width.

    Please replace the snippet with the following code.

    function ava534345953_init() {
    	add_action( 'woocommerce_after_single_product_summary', 'avia_add_sidebar', 25);
    	add_action( 'woocommerce_after_single_product_summary', 'avia_close_image_div_mod', 20);
    	add_action( 'woocommerce_before_single_product_summary', 'avia_open_image_div_mod', 1 );
    }
    
    function avia_open_image_div_mod() {
    	echo "<div class='product-main-container'>";
    }
    
    function avia_close_image_div() {
    	echo "</div>";
    }
    
    function avia_close_image_div_mod() {
    	echo "</div>";
    }
    
    function avia_add_sidebar() {
    	if(is_product()) {
    		$avia_config['currently_viewing'] = "shop_single";
    		get_sidebar();
    	}
    }
    add_action('init','ava534345953_init', 50);
    

    And use this css code instead.

    .product-main-container {
    	width: 70%;
    	float: left;
    }
    
    .product-main-container::after {
    	content: '';
    	display: table;
    	clear: both;
    }
    
    .product-main-container .single-product-main-image, .product-main-container .single-product-summary  {
    	width: 100%;
    }
    

    keyword: product sidebar full width image description

    Best regards,
    Ismael

    in reply to: No Video Audio – Full Screen Slider #1246680

    Hi,

    Yes, the same thing would happen on a lightbox video. One solution is to upload the video to your own server instead of using third party video hosts like Youtube or Vimeo.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Icon List Items: Header Tags not rendered in output and TOC #1246676

    Hi,


    @TusBolsosyMochilas
    : You could open a new thread using the form on this page. https://kriesi.at/support/forum/enfold/#new-post

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Did you add this css code to disable the fixed background effect?

    .fullsize {
        background-attachment: scroll !important;
    }
    

    Please move the css code inside this css media query to target newer versions of iPad (Pro) devices.

    @media only screen and (max-width: 1366px) {
      // move css code here
    }

    The fixed background effect could cause background images to be distorted on iPad devices because the property is not or partially supported by the device.

    Firefox does not appear to support the local value when applied on a textarea element.
    Chrome has an issue that occurs when using the will-change property on a selector which also has background-attachment: fixed defined. It causes the image to get cut off and gain whitespace around it.
    iOS has an issue preventing background-attachment: fixed from being used with background-size: cover – see details

    // https://caniuse.com/background-attachment

    Best regards,
    Ismael

    in reply to: Custom Font Manager not working #1246653

    Hi,

    Glad it’s working. Please don’t hesitate to open a new thread should you have further inquiries. We’ll close this one now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Page Layout #1246652

    Hi,

    Thank you for the update.

    For some reason, the staging site redirects to “lamassa” after logging in to the dashboard, so we couldn’t modify the style of staging site. Please disable the redirect so that we can edit the staging site.

    Or place this code in the Quick CSS field or the child theme’s style.css file to remove the space above the sidebar which should also move the whole content container upwards.

    .content, .sidebar {
    	padding-top: 0;
    }

    Best regards,
    Ismael

    in reply to: Recaptcha not working on zorbas.dk and se! [URGENT] #1246648

    Hi,

    Thank you for the info.

    We just found out that the spam protection doesn’t work only when the Flying Scripts by WP Speed Matters plugin is activated. We deactivated the plugins temporarily so that you could test it on your end. Please check the page in the private field.

    Best regards,
    Ismael

    in reply to: Embed Facebook Video in Blog Post – Images not Showing #1246646

    Hi,

    Thank you for the update.

    The selector that we used for the gray line is not correct. Sorry about that. Please look for this code..

    .home #av_section_1 .entry-content .post_delimiter {
      display: none !important;
    }
    

    .. and replace it with:

    .home #av_section_1 .post_delimiter {
      display: none !important;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the reply.

    Does it work correctly when the elements’ option Lazy Loading Of Images is enabled for the element? Please post the login details in the private field so that we could check the site.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The same modification works on our end. We added this code in the template-builder.php file around line 104 or after echoing the content as you described above.

    if(is_singular('post')) {
    	get_template_part('includes/related-posts');
    }
    

    The related posts section will display posts that have the same tags by default, so we don’t have to change anything regarding that.

    Best regards,
    Ismael

Viewing 30 posts - 15,901 through 15,930 (of 66,134 total)