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Hi,
Did you create a robot.txt file? It is possible that you accidentally disallow crawlers from indexing the site from that file. The meta tag is correctly set to index and follow.
<meta name="robots" content="index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1">
We noticed that the calendly-spinner iframe is set to noindex, but we are not really sure if this could affect the indexability of the entire page.
Are you doing any site or page redirects?
Best regards,
IsmaelSeptember 25, 2020 at 1:23 pm in reply to: Advanced Layer slider nav arrows messed up since last theme update #1248438Hi,
Thank you for the update.
The navigation do not display properly because for some reason the icon font file is missing. This is the error in the console.
downloadable font: download failed (font-family: "fontello" style:normal weight:400 stretch:100 src index:0): status=2147746065 source: wp-content/uploads/avia_fonts/fontello/fontello.woff2
Did you delete the font file? Please go to the Enfold > Import/Export > Iconfont Manager and delete the custom fonts, then try to upload them again.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like you have managed to adjust most the style for the button. To prevent the icon from getting cut off at the bottom, we could add add this css code.
.av-icon-on-hover .avia_button_icon { overflow: visible; }
Please toggle or temporarily disable the Performance > File Compression settings after adding the code to see the changes immediately.
Best regards,
IsmaelHi,
Thank you for the update.
It is possible that the plugin hooks to the default content of the post, which is not available in the advance layout builder, so the application form does not show. You might have to switch to the default editor in order to display the application form back. Or you could ask the plugin author how the plugin renders the form in the post.
Best regards,
IsmaelHi,
Thank you for the update.
To create a border between the phone and email, please use this css code.
.topKontakt a { width: 215px; border-bottom: 1px solid; padding-bottom: 3px; display: block; } .topKontakt a:last-child { border-bottom: 0; }
And to adjust the border between the menu items, we could add this css code.
.av-main-nav > li { line-height: 55px; }
Best regards,
IsmaelHi,
Thank you for the info. We will forward the thread to our developers for further consideration. For now, you would have to look for a third party plugin to create or add custom social icons.
Best regards,
IsmaelHi,
Thank you for the update.
Yes, you are right. Looks like the current script only includes weeks, hours, seconds etc because they are constant, and it would be odd to include the remaining months and years if the countdown already shows the remaining weeks. The week block should be set to 0 or be removed if the month and year blocks are enabled.
We will forward the thread to our channel for further consideration.
Best regards,
IsmaelSeptember 24, 2020 at 2:01 pm in reply to: Weird reply to and message is address (Contact form) #1248148Hi,
Where should I set from address so I wouldn’t need to use the code above? – Without this the form didn’t work at all.
The from field is in the contact forms’ Content > Backend toggle. Look for the Your from address field.
Thank you for your patience.
Best regards,
IsmaelHi,
That is possible but we would have to extract a lot of code from different parts of the theme. Unfortunately, this request is beyond of what we usually provide here in the forum. You may need to hire a freelance developer or contact our partner Codeable to help you with the customization.
The header and footer markup is in the header.php and the footer.php file. You will also have to extract the header style or the css code from the stylesheets or the css files.
Best regards,
IsmaelHi,
@traypup: Hello there! The Page Content element is available in the Advance Layout Builder under the Content Elements tab. This element allows you to display the whole content of another page or post.Please don’t hesitate to open a new thread if you need more help. We’ll close this thread now.
Best regards,
IsmaelSeptember 24, 2020 at 1:46 pm in reply to: Section background images not displaying correctly on mobile devices #1248143Hi,
Thank you for the screenshots.
In the about page, the background image doesn’t cover the whole section because the background-size property is set to contain instead of cover. This might be the same issue for other pages.
.avia-full-stretch { background-size: contain !important; }
Did you add that css code? Please try to replace the value contain with cover.
Best regards,
IsmaelHi,
The galoot.co.za/print-and-production/ is a normal page with product grid and custom sidebar
As we have said earlier, it is possible that the filter is exclusive to the archive and base shop pages. It is not usable on or compatible with the product grid element because of this limitation. Please contact the plugin developers for additional assistance.
Best regards,
IsmaelHi,
Please post the site URL so that we could check the section with the border. This is maybe the default top border of the section which is automatically generated when an element is not wrapped inside a color section.
Best regards,
IsmaelHi,
Thank you for the update.
Is this is a new site? If so, how old? Please note that it may take a while before web crawlers find the site, so you might have to wait for a while. To hasten it a bit, try to directly send a request to Google to index the site or pages.
// https://support.google.com/webmasters/answer/9012289#request_indexing
You could also submit a sitemap to Google if necessary.
// https://support.google.com/webmasters/answer/156184
Best regards,
IsmaelHey egoRaven,
Thank you for the inquiry.
It is possible that your server does not allow connection to the site where the demo images are located. We may need to import the demo files manually using the default import tool and the xml demo files. Please check the documentation below for more info.
// https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-
Best regards,
IsmaelHey Tobias,
Thank you for the inquiry.
The vertical position of the tooltip is probably off because it contains images. For some reason, the space taken by images are not taken into consideration when calculating the top position of the tooltip. Does it work correctly when the images are removed?
Best regards,
IsmaelHey salai_com,
Thank you for the inquiry.
Did you set the video to autoplay on page load? This will only work if the sound is muted; otherwise, the video will not play automatically because of the browsers’ autoplay policy.
// https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
Chrome’s autoplay policies are simple:
Muted autoplay is always allowed.
Autoplay with sound is allowed if:
User has interacted with the domain (click, tap, etc.).
On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
The user has added the site to their home screen on mobile or installed the PWA on desktop.
Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.Best regards,
IsmaelSeptember 24, 2020 at 9:44 am in reply to: Hide header on desktop, show on mobile. Specifically on one page- not whole site #1248092Hi,
Thank you for the update.
You should enable the default header, hide it on desktop view and only display it back on mobile view while hiding the sticky full width sub menu using css. This way the actual burger menu of the theme will still display on mobile view. The full width sub menu element is not really intended to be used as the main menu.
To hide the header on desktop view, please use this css code.
@media only screen and (min-width: 768px) { /* Add your Desktop Styles here */ .home #header { display: none !important; } }
Remove the .home selector if you want to apply the css code throughout the site.
Best regards,
IsmaelSeptember 24, 2020 at 9:30 am in reply to: Facebook Likebox widget isn't working in Footer area #1248090Hi,
Thank you for the inquiry.
We are getting this error in the console whenever we check the site on incognito mode on Firefox Windows 10. Deactivating the security and cache plugin removes the error, but only when we deactivate the enhanced tracking protection by Firefox do we see the FB widget.
Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://connect.facebook.net/hu_HU/sdk.js?hash=omitted. (Reason: CORS request did not succeed).
Are you using the Firefox browser and enabled its enhanced tracking protection feature?
// https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
With the enhanced tracking protection on, the widget doesn’t display and this warning displays in the console.
The resource at “
” was blocked because content blocking is enabled. 3
The resource at “https://www.google-analytics.com/analytics.js” was blocked because content blocking is enabled.
budapestguitar.com
The resource at “https://connect.facebook.net/en_US/fbevents.js” was blocked because content blocking is enabled.
budapestguitar.com
The resource at “https://connect.facebook.net/hu_HU/sdk.js#xfbml=1&version=v2.7” was blocked because content blocking is enabled.Best regards,
IsmaelSeptember 24, 2020 at 8:57 am in reply to: Product disappearing from cart in Event Espresso #1248082Hey mpaska,
Thank you for the inquiry.
This seems to be working correctly on Firefox Windows 10 — the product remains in the cart page even after a few page refresh. Where did you test it?
Screenshot on Firefox: https://imgur.com/a/88Dcfv2
Best regards,
IsmaelHi,
Thank you for the inquiry.
By default, the product slider uses the Portfolio thumbnail which has a maximum size of 450x450px, so the actual resized dimension of the images in tab is only 381x381px. To increase the size, we could either edit the thumbnail size manually by editing the functions.php file or install the following plugin and edit the size in the Settings > Media panel.
// https://wordpress.org/plugins/simple-image-sizes/
After adjusting the size of the Portfolio thumbnail, please don’t forget to regenerate the images.
Best regards,
IsmaelSeptember 24, 2020 at 8:38 am in reply to: I would like to remove the header space, please help. #1248077Hey rolanddon,
Thank you for the inquiry.
Have you tried settings the Enfold > Header > Header Layout > Menu and Logo Position settings to Logo Right, Menu Left? You could also enable the phone number and add extra content in the Extra Elements panel, which is in the same Header tab. Hope that helps.
Best regards,
IsmaelHi,
Thank you for the update.
Did you add an excerpt to the post? It is possible that the author meta or the post meta info don’t display because the post has no excerpt or summary. The time info is located around line 898:
$meta .= "<time class='slide-meta-time updated' $markup>" . get_the_time( get_option( 'date_format' ), $the_id ) . '</time>';
Best regards,
IsmaelSeptember 24, 2020 at 8:24 am in reply to: Advanced Layer slider nav arrows messed up since last theme update #1248069Hey GriffinGraffix,
Thank you for the inquiry.
Did you change the skin settings of the layer slider? Please post the login details in the private field so that we could check the issue further.
Best regards,
IsmaelSeptember 23, 2020 at 1:04 pm in reply to: More on transitioning an old post to Advanced Layout Builder #1247840Hi,
Thank you for the update.
The Simple Author Box plugin renders the author box after the content and since the Advance Layout Builder is active, the author box will display after all the builder elements in that post including the sharing section. This is true also for the related posts section. You may need to switch back to the default editor if you want the post to revert back to its previous layout.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
@cristinapizzato: Looks like you have used both the Classic and Block editor for your portfolio items. Unfortunately, only one type of editor can be used at a time so you have to select which editor you are actually going to use in the future and rewrite or recreate the portfolio items using that editor if they are not yet built using the selected editor. You could switch between the Classic and Block editor in the Enfold > Theme Options > Select Your Editor settings.
@jvega_enfold: Please open a new thread and post the necessary details in the private field so that we could check the issue properly.Best regards,
IsmaelHi,
Thank you for the inquiry.
You should only add the snippet in the functions.php file, only css code should go into the Quick CSS field. If it doesn’t work, please post the login details in the private field so that we could check the site.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like the thin line only occurs when the cart is empty. This line is actually the widget_shopping_cart_content container which should display the “No products in the cart” text when the cart is empty, but for some reason it doesn’t. This is probably caused by third party extensions, so disabling the plugins temporarily should help fix the issue.
Best regards,
IsmaelHi,
Thank you for the update.
The previous css code should have worked. Please remove the whitespace/separator element and adjust the css code a bit.
#main { padding-top: 50px; }
Best regards,
IsmaelSeptember 23, 2020 at 11:49 am in reply to: Need fixed/static Background Image for Homepage -working on Desktop AND Mobile – #1247819 -
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