Hi,

We may need to access the site in order to check the issue further. Please provide the login details in the private field.

Best regards,
Ismael

Hi,

Thank you for hte update.

Yes, the theme sets the quality to 100 by default, but it’s possible that your compression plugin is overriding this. If you want to increase the quality, make sure to remove the filter and adjust the image compression settings until you’re satisfied with the result.

Best regards,
Ismael

Hi,

We added the css code again to fix the gzd-units issue. The cart is now displaying correctly, but we noticed this css code displaying as the product description. Did you add it somewhere?

.avia-image-container.av-av_image-70942f4ece25f9d140bd165bef5aab88 img.avia_image{
     box-shadow:none;
}
.avia-image-container.av-av_image-70942f4ece25f9d140bd165bef5aab88 .av-image-caption-overlay-center{
     color:#ffffff;
}

Best regards,
Ismael

Hey scottsteve,

Thank you for the inquiry.

You might need to update the theme manually via FTP if the automatic update is not working on your server. Please check the following documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

You’re welcome! Let us know if you need more info.

Best regards,
Ismael

Hi,

Thank you for the info @Guenni007.

Best regards,
Ismael

Hi,

We may need to access the site in order to check the issue further. Please provide the login details in the private field.

Best regards,
Ismael

Hi,

We are now able to login but the cart page is not displaying when we add the testProdukt to the cart — it shows as empty. Did you set up your Woocommerce pages correctly? Please check this documentation: https://woocommerce.com/document/woocommerce-pages

Best regards,
Ismael

Hi,

Thank you for the update.

Where can we check the element? Please create a test or provide the link to the page where you need to adjust the subheading text. Have you tried to temporarily disable the Enfold > Performance > File Compression settings?

Best regards,
Ismael

Hey Danilo C.,

Thank you for the inquiry.

You may need to update via FTP, as the current version does not support automatic updates. Please refer to the documentation for more info: https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Let us know if you need more assistance.

Best regards,
Ismael

Hi,

Thank you for the update.

We applied the following class names to the Advanced > Developer Settings > Custom CSS Class field:

color section – av-custom-product-video
first column – av-custom-product-video-column-1
second column – av-custom-product-video-column-2

Then added this css code:

@media only screen and (max-width: 767px) {

  /* Add your Mobile Styles here */
  .responsive #top #wrap_all .av-custom-product-video .container {
    width: 100%;
    padding: 0;
    margin: 0;
    max-width: 100%;
  }

.responsive #top #wrap_all .av-custom-product-video .template-page {
    padding: 0;
}

  .responsive #top #wrap_all .av-custom-product-video .template-page .entry-content-wrapper {
    padding-right: 0;
  }

  .responsive #top #wrap_all .av-custom-product-video .av-custom-product-video-column-2 {
    margin-bottom: -20px;
  }
}

Result:

View post on imgur.com

Please make sure to purge the cache before checking.

Best regards,
Ismael

Hey bemodesign,

Thank you for the inquiry.

Try to add this css code to display the placeholder.

.sas-widget-body-single-input-box-inner .sas-widget-input-placeholder {
    display: flex !important;
}

Best regards,
Ismael

Hi,

Thank you for the update.

You can apply a large top-left border radius to the column element and position it relative to the parent container. Please create a test page, add a Color Section, insert two 1/2 Column elements inside the section, add Text or Special Heading in the first column and Video in the second. Then we’ll provide you with the modifications needed to create the shape and adjust the position of the video.

Best regards,
Ismael

Hey bemodesign,

Thank you for the inquiry.

You can add this css code to adjust the height of the slider on mobile view.

@media only screen and (max-width: 767px) {

  /* Add your Mobile Styles here */
  .avia-slideshow.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763 .avia-slideshow-slide,
  .avia-slideshow.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763 .avia-slideshow-slide>div {
    min-height: 330px;
  }

  .avia-slideshow.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763 .avia-slideshow-slide img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    min-height: 330px;
  }

  #top #wrap_all .avia-slideshow .av-slideshow-caption.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763__0 .avia-caption-title {
    font-size: 30px;
  }

  #top .avia-slideshow .av-slideshow-caption.av-k5zwtv35-191253da2a907a8438f9e3ea5aa30763__0 .avia-caption-content p {
    font-size: 20px;
  }
}

Best regards,
Ismael

Hi,

The issues don’t occur on the live site anymore — the images are visible, and there are no large gaps. Did you figure out the issue?

View post on imgur.com

Best regards,
Ismael