Hi,

Thank you for the inquiry.

Looks like the Advance Layout Builder is not active for that page because the sections including the tab section are wrapped inside a single container, which should only happen when the builder is not used. Did you switch to the default editor?

Best regards,
Ismael

Hi,

Thank you for following up.

We can now access the dashboard properly and as a quick test, we activated the Google ReCAPTCHA V2 version from the Google Services panel, and also enabled it directly in the contact form element, but we are still not able to reproduce the issue. The spam protection widget shows up as expected and we are able to successfully send the form after bypassing the puzzle widget.

Please check the screenshot of the home page on Edge browser.

Screenshot: https://imgur.com/a/PyEH4rd

We did find an error from Google Analytics in the console but we don’t really think it has anything to do in this case.

Best regards,
Ismael

Hi,

Thank you for info. It will surely help a lot of users. Please feel free to open a new thread if you need anything else.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the info.

You might be able to use the avia_masonry_entries_query filter to adjust the set query of the masonry element and include additional categories that are not selected in the editor.

Usage examples of the filter:

// https://kriesi.at/support/topic/display-pictures-by-number-order/#post-1221028
// https://kriesi.at/support/topic/out-of-stock-products-showing-up-in-search/#post-1188782
// https://kriesi.at/support/topic/show-arrows-in-easy-slider-and-full-screen-slider-but-not-dot-things/#post-1149381

The selected terms or categories are defined in the tax_query.

Best regards,
Ismael

Hi,

Thank you for the update.

The iPad Pro device is wider and has a much bigger screen resolution compare to non-Pro tablets, so the columns will display as they do on desktop view. To make the columns stack or make them full width on this device, we have to use the following css code.

@media only screen and (max-width: 1366px) {
    .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin {
        margin: 0;
	margin-bottom: 20px;
	width: 100%;
    }
}

Best regards,
Ismael

Hi,

@Vasilis: Thank you for the inquiry. Please open or create a new thread and post the necessary details in the private field so that we could check the site properly.

Best regards,
Ismael

Hi,

What happens when you replace outline with the border property? This should create lines around the text when focused.

Best regards,
Ismael

Hi,

Thank you for creating the staging site.

In the functions.php file, we edited the avf_blog_style filter and replaced the is_post_type_archive function with is_tax to check if the page is the tipologie_progetti taxonomy archive page, or if it is showing posts from the said taxonomy. You may need to use additional is_tax function if you are planning to add more taxonomies in the future.

Best regards,
Ismael

Hi,

All of the videos in the page are playing automatically on our end using Firefox on Windows 10. Where are you testing the site?

Best regards,
Ismael

Hey!

Thank you for the info.

According to one of our developers, editing the config-templatebuilder\avia-template-builder\php\element-manager.class.php — exec_version_update() function will force the theme to rebuild the element index. We need to edit line 19..

const VERSION = '1.0.1';

.. and replace the value of the VERSION constant with 1.0.1.1.

Cheers!
Ismael

Hey S.,

We are not really sure if this is possible because by default it is not available in the plugin that the theme is using to create the color picker. We will forward the request to our channel for further consideration.

This is the color picker that the theme is currently using.

// https://www.eyecon.ro/colorpicker/#about

Best regards,
Ismael

Hi,

Thank you for the info.

STYLING
Background Attachment: Fixed
Background Image Position: Center Center
Background Repeat: SCALE TO FIT

The Styling > Background Image > Gentag baggrund settings of the section with the clock image is set to Stretch to fit, not Scale to fit. You have to set it to Scale to Fit if you want the whole image to be visible, but as we mentioned previously, this might create spaces within the container, or around the background image.

Best regards,
Ismael

Hi,

Thank you for the info.

We just noticed that the Privacy & Cookies > Cookie Handling > Default Cookie Behavior is set to the third option, which prevents the video from playing automatically on load. This should be set to the first or second option if you want the video to play automatically without user consent.

The background video loads fine when we disable the privacy options temporarily, or when we accept the cookies first and reload the page.

Best regards,
Ismael

Hi,

Is there a staging or development version of the site? We might have to check this further and see if we could recreate the issue. Maybe we will encounter an error or something that might help us identify the issue. Unfortunately, we could not reproduce the issue on our end — the Google ReCAPTCHA was still enabled in the site before we sent the form.

Thank you for your patience.

Best regards,
Ismael

Hi,

That is kind of odd, but thank you for the info. It is possible that the element state or the elements that are supposed to be enabled, is not perfectly synced with the elements that are actually added in the site, so doing what you did, removing and adding the element back again made it worked. The theme checks for enabled elements when you update a post.

Thank you for your patience.

Best regards,
Ismael