Hi,

Thank you for the update.

You may need to extract the actual markup or html instead of using the shortcodes because the theme closes the containers prematurely, which breaks the layout the page. This is the extracted markup from the above shortcode.

// https://pastebin.com/MXRuBuep

Best regards,
Ismael

Hi,

Thank you for the screenshot.

We have to set the justify-content property of the inner container from space-between to start so that the elements float to the left.

#top #header #header_main .container.av-logo-container .inner-container {
	height: inherit;
	position: relative !important;
	flex-wrap: nowrap;
	justify-content: start;
}

We can then move the phone info to the right of the container with this css code.

.responsive #top #header #header_main .inner-container .widget {
	right: 0;
	position: absolute !important;
}

Best regards,
Ismael

Hey BelIblis,

Thank you for the inquiry.

The lightbox option is not working correctly because for some reason, the value of the href attribute for each item in the gallery is missing. Did you add any custom script to the site, and does it work correctly when the plugins are disabled?

Best regards,
Ismael

Hey Michael,

Thank you for the inquiry.

The subscription form has to be created in your Mailchimp Account (https://mailchimp.com/) panel, the same panel where you acquire the API key. You can then show this form in the site using the Mailchimp Signup element from the theme’s Advance Layout Builder (ALB). For more info about Mailchimp integration, please check the following documentation.

// https://kriesi.at/documentation/enfold/mailchimp-signup/#mailchimp-integration

Best regards,
Ismael

Hey rvga,

Thank you for the inquiry.

We could change the markup of the privacy & cookie modal popup window, but we have to manually edit the enfold\includes\helper-privacy.php file and adjust this code around line 1868:

$sc_content .= "[av_heading tag='h3' padding='10' heading='{$heading}' color='' style='blockquote modern-quote' custom_font='' size='' subheading_active='' subheading_size='15' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' margin='10px,0,0,0'][/av_heading]";

Change the tag value from h3 to something else.

Best regards,
Ismael

Hi,

Looks like you chose to use the gallery element instead of the product catalogue. By default, only one image can be added or shown in each catalogue item — and additional product images can be displayed in the actual product page. Please let us know if you need more assistance, or if we should close the thread.

Thank you for your patience.

Best regards,
Ismael

Hey Fiachra,

Thank you for the inquiry.

This is possible but we have to modify the privacy modal or tab shortcode directly in the enfold\includes\helper-privacy.php file around line 1872.

$sc_content .= "[av_tab_container position='sidebar_tab sidebar_tab_left' boxed='noborder_tabs' initial='1' av_uid='av-jhds1skt']";

To close all tabs initially, we have to set the initial parameter of the av_tab_container shortcode to 0 or remove it completely.

$sc_content .= "[av_tab_container position='sidebar_tab sidebar_tab_left' boxed='noborder_tabs' av_uid='av-jhds1skt']";

Best regards,
Ismael

Hey!

Thank you for the update.

The link or button in the slide is not clickable because of the following css code.

#top .av-video-slide {
	pointer-events: none;
}

Please remove the custom css code, or add the following in the Quick CSS field to override it.

#top .av-video-slide {
	pointer-events: auto !important;
}

You may need to toggle or temporarily disable the Performance > File Compression settings afterwards.

Regards,
Ismael

Hey Commun-IT,

Thank you for the inquiry.

Did you set the Enfold > Blog Layout > Blog Layout settings to the same option for both languages? Also, please try to edit the Blog Posts element in the page and make sure that the Content > Select Entries > Blog Style on both languages are set accordingly.

Best regards,
Ismael

Hey FD1981,

Thank you for the inquiry.

Where did you add the map element? We could not find it in the home and contact page. It might not be working yet when you click on the black box because you have not accepted the privacy cookies. Does it work correctly after accepting the privacy cookies?

Best regards,
Ismael

Hey BNA1956,

Thank you for the inquiry.

Have you tried applying a background color directly to the text layer? You should find the option in the layer’s Styles > Background panel.

Best regards,
Ismael

Hey Munford,

Thank you for the inquiry.

It seems to be working properly on our end — it just redirects to the quickpay payment gateway after checking out. How can we reproduce the issue? (see private field)

Best regards,
Ismael

Hi,

Thank you for the update.

Did you enable the “active item” indicator, or the zoom effect? It is true that you have to click twice before the slide moves because it has to go through the first and second item first. It looks like nothing is happening during this transition because the indicator for the active item is probably disabled, or because the zoom effect is not enabled. You have to enable the zoom effect, or find a way to add an indicator for the active item using css or a custom script.

Best regards,
Ismael

Hi,

1.) The hentry markup is a type of schema added as a css class in a container that directs the search engines to the main content of the page, while CreativeWork is a schema that tells the type of the content or page. Please check the documentation for more info.

// https://schema.org/Thing

2.) What do you mean by site navigation elements? Did you a full width submenu element to the page?

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

But if your support asks for a link that is clearly placed in the private content of my first post

We are very sorry about that. Sometimes, we tend to miss little details like that, maybe due fatigue or being engaged on another topic or thread that we are trying to solve, or both. We also acknowledge that our response time has dip a bit because of the number of inquiries that we have to tackle in the queue, but we always try to provide quality answers and as much as possible tackle every inquiries that comes in our way as long as we can handle it.

We hope that you will continue using the theme, and that we would be able to help you better in the future in case you have questions regarding the theme. Thank you for your patience.

Best regards,
Ismael