Hey Hasse-,

Thank you for the inquiry.

The site above is not loading properly on our end, checked using Google Chrome MacOS. Is the site down? If it is a firewall setting, please allow the countries shown in this page.

// https://kriesi.at/about

Best regards,
Ismael

Hi ofekw!

Welcome to the forum. What can we do for you? :)

Best regards,
Ismael

Hi,

Glad to know that the initial issue is fixed.

random
are being added by the theme

Are you using a text or code block? You might be hitting the return or enter key in your keyboard, creating a new line. If that is not the case, please create a test page so that we could check the issue properly.

And if you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

Are you also creating a new template? Please post the actual template file and the link where it should be applied so that we can properly check the issue.

You may also need to add this filter to enable execution of builder shortcodes externally.

// https://kriesi.at/support/topic/how-to-get-placeholder-to-correctly-output-shortcode/#post-1279016

Best regards,
Ismael

Hey sue007,

Thank you for the inquiry.

We can use the following css code to set the opacity of the subtext on mobile view.

@media only screen and (max-width: 767px) {
  /* Add your Mobile Styles here */
  .logo .subtext {
    opacity: 0 !important;
  }
}

Best regards,
Ismael

Hi,

Thank you for the update.

There is an available filter called avf_contact_form_recaptcha_disabled_msg, which we can use to adjust the default error message when recaptcha is disabled.

Please add this code in the functions.php file.

add_filter("avf_contact_form_recaptcha_disabled_msg", function($msg) {
    $msg = "My custom error message.";
    return $msg;
}, 10, 1);

Adjust the text as you wish.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Have you tried setting the Custom Error 404 Page settings to the second option (Display selected page without redirect)? This should show the 404 page without appending the query arg avia_forced_reroute=1.

Best regards,
Ismael

Hey Edwin,

Thank you for the inquiry.

The mobile menu is working properly when we checked the site. Have you tried disabling the css and script compression or minification settings temporarily? This is to ensure that the updated files are actually loaded. You may also need to purge the cache afterwards, or disable it temporarily.

Best regards,
Ismael

Hi,

Did you use the avf_social_icons_options filter to assign an icon name to the social icon?

// Add new icon as an option for social icons
function avia_add_custom_social_icon($icons) {
	$icons['Weibo'] = 'icon_name';
	return $icons;
}
add_filter('avf_social_icons_options','avia_add_custom_social_icon', 10, 1);

After assigning an icon name to a social icon, only then you can define the actual icon.

// WIEBO - Register new icon as a theme icon
function avia_add_custom_icon($icons) {
	$icons['icon_name']	 = array( 'font' =>'entypo-fontello', 'icon' => 'ue854');
	return $icons;
}
add_filter('avf_default_icons','avia_add_custom_icon', 10, 1);

Best regards,
Ismael

Hi,

Thank you for the update.

We could prepend the page id to the css or selector above so that the changes only applies to a particular page.

.page-id-2531 .mfp-title {
    display: none !important;
}

Sadly, there is no available option for this specific case, so the use of css as recommended above is required.

Best regards,
Ismael

Hi,

Glad it is fixed. The gray line is probably the default top border of the color section. Is there a test page where we could see the issue?

Thank you for the update.

Best regards,
Ismael

Hey!

Sorry for the delay. We replied in your previous thread regarding the theme update.

// https://kriesi.at/support/topic/is-ticket-made/

Again, the current version of the theme in your installation contains the old updater, which is now deprecated or is no longer working. You have to upgrade the theme manually this time.

Regards,
Ismael

Hey dominiquehurley,

Thank you for the inquiry.

Have you tried moving the text block inside a column? That should decrease the space above the slider. You could also set a negative bottom margin to the column to pull the slider upwards, decreasing the space further between it and the text block.

Best regards,
Ismael

Hey split-vote,

Thank you for the inquiry.

We may need to check the page containing the div in order to provide a fix or recommend an appropriate css code, if necessary. Please post the page URL in the private field, and provide an account for the dashboard if possible.

Best regards,
Ismael

Hi,

We are not certain what you mean by that. Would you mind explaining further? If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael