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Viewing 30 posts - 15,031 through 15,060 (of 66,827 total)
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  • in reply to: Video playback issues – part of slideshow #1282028

    Hey!

    Thank you for the update.

    The site is on maintenance mode, so we were not able to check the site and test the slider. If you are still using videos from Youtube, please add this snippet in the functions.php file to prevent the previous issue from occurring and allow the video to loop.

    add_filter("avf_youtube_video_data", function($data) {
    	unset($data["playlist"]);
    	return $data;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Icons gone on a lot of pages #1282026

    Hi,

    If i change the icon the code for that icon must be found somewhere in the code, right?

    Yes, that is true. That change will be reflected in the iconbox shortcode, which should look something like this in the shortcode field, located below the builder, if debug mode is enabled.

    [av_icon_box icon='ue81f' font='entypo-fontello' title='IconBox Title' position='left' icon_style='' boxed='' font_color='' custom_title='' custom_content='' color='' custom_bg='' custom_font='' custom_border='' custom_title_size='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' custom_content_size='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' heading_tag='' heading_class='' link='' linktarget='' linkelement='' id='' custom_class='' template_class='' element_template='' one_element_template='' av_uid='av-klazh7am' sc_version='1.0' admin_preview_bg='']
    Click to add your own text here
    [/av_icon_box]
    

    To enable the debug mode and to actually see the shortcodes below the advance layout builder, please use the snippet from the documentation.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    That value does not even matter because the icon_select parameter, which is a flag whether to display the icon for the av_button shortcode, is set to “no”, which means that the value ue800 will never be used and no icon will show for the av_button shortcode.

    icon_select='no' icon='ue800
    

    This is the whole av_button shortcode inside the Icon Box content.

    [av_button label='FAQ' link='manually,#tab-id-2' link_target='' size='x-large' position='left' icon_select='no' icon='ue800' font='entypo-fontello' color='theme-color' custom_bg='#444444' custom_font='#ffffff' av_uid='av-pwom0ms'][av_button label='Preise' link='manually,#tab-id-1' link_target='' size='x-large' position='right' icon_select='no' icon='ue800' font='entypo-fontello' color='theme-color' custom_bg='#444444' custom_font='#ffffff' av_uid='av-pdbb4xg']
    

    Again, the av_button shortcode is a custom content previously added manually by someone in the Icon Box element’s Content editor and it is not a default option or it is not part of the Icon Box shortcode, so you can remove it if necessary.

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: Enfold Contact Form & Spam Messages #1282022

    Hi,

    Thank you for the update.

    If this continues to happen, your site is probably a target and they found a way to bypass the simple captcha script. You may need to use a different contact form or use another security plugin such as WordFence or All In One WP Security & Firewall to control the site traffic and block suspected addresses.

    // https://wordpress.org/plugins/wordfence/
    // https://wordpress.org/plugins/all-in-one-wp-security-and-firewall/

    You could also try this plugin.

    // https://wordpress.org/plugins/stop-spammer-registrations-plugin/

    Best regards,
    Ismael

    in reply to: site faster #1282021

    Hi,

    Thank you for the update.

    Please note that the snippet above will not change anything on how the theme loads the entypo-fontello font, so the speed tool will still complain about it, but it should improve the loading performance of the icons in the front end. Unfortunately, the only way to load entypo-fontello is with the font face rule, so we will not be able to use preload and/or satisfy the pagespeed insights tool.

    Best regards,
    Ismael

    in reply to: HTML code breaks my masonry grids #1282020

    Hi,

    Thank you for the info.

    Another user was trying to add the same widget from calendly and we noticed that the issue occurs when he/she tries to add the script tag directly in the code block, so we recommended using the wp_enqueue_script and wp_enqueue_style to properly load the scripts and stylesheets.

    // https://kriesi.at/support/topic/use-java-script-in-button/#post-1222022

    You could also create a custom shortcode for the script so that you do not have to embed the script tag directly in the builder.

    // https://codex.wordpress.org/Shortcode_API

    Best regards,
    Ismael

    in reply to: Enfold Menu Accessibility #1282019

    Hey kyle123,

    Thank you for the inquiry.

    Did you follow the suggested changes in the following post?

    // https://kriesi.at/support/topic/accessibility-issues-with-main-nav-leaves-us-sites-in-danger-of-lawsuits/#post-1226327

    You may need to purge the cache after doing the modification.

    For the mega menu, this should work.

    // https://kriesi.at/support/topic/make-mega-menu-accessible/#post-1253157

    If you need further help, please post the login details in the private field and we will try to implement the changes.

    Best regards,
    Ismael

    in reply to: youtube dsgvo conform – nocookie send #1282017

    Hey frosch178,

    Thank you for the inquiry.

    The privacy or cookie options of theme will only work on the default video elements from the builder, and it is compatible with the plugin that you mentioned above. You might be able to create additional custom cookies in the Enfold > Privacy & Cookies > Cookie Handling > Advanced Options if the plugin relies on custom cookies to control the videos, but we are not really sure how the plugin works. Please contact the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Blog & Blog posts – audio & video #1281994

    Hey fabienneRedUmb,

    Thank you for the inquiry.

    1.) We could use this css code to disable the link of the featured image for posts with audio format.

    .single-format-audio .big-preview.single-big a {
    	pointer-events: none;
    }
    

    2.) The Masonry and Blog Posts elements can only display featured images, not videos and making it do so will require significant amount of modification that we will not be able to provide here in the forum. You may need to find a third party plugin or hire a freelance developer to customize the elements or create a new template.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: DSGVO Google fonts #1281993

    Hey bk28832,

    Thank you for the inquiry.

    You have to set the Enfold > Privacy & Cookie > Cookie Handling > Cookie-Zustimmungs-Nachricht aktivieren settings to the second option and enable the cookie consent bar or messages in order to prevent the fonts from loading without user consent. Please check the following documentation for more info about the privacy options.

    // https://kriesi.at/documentation/enfold/privacy-cookies/

    Best regards,
    Ismael

    Hey Guenter,

    Thank you for the inquiry.

    It seems to be working properly on our end, still. Try to check if the current view has the portfolio post type.

    function ava_enfold_builder_layout_mod(){
      add_filter('avf_builder_elements', 'avf_enfold_builder_layout_settings_mod', 10001, 1);
    }
    add_action( 'after_setup_theme', 'ava_enfold_builder_layout_mod' );
    
    function avf_enfold_builder_layout_settings_mod($elements){	
    	if(avia_get_current_post_type() == "portfolio") {
    		$counter = 0;
    		foreach($elements as $element){	
    			// Layout > Sidebar Settings
    			if($element['id'] == 'layout')  {
    				$elements[$counter]['std'] = 'sidebar_right';
    			}
    			// Layout > Footer Settings
    			if($element['id'] == 'footer')  {
    				$elements[$counter]['std'] = '';
    			}
    			// Layout > Title Bar Settings
    			if($element['id'] == 'header_title_bar')  {
    				$elements[$counter]['std'] = 'hidden_title_bar';
    			}
    			// Layout > Header visibility and transparency
    			if($element['id'] == 'header_transparency')  {
    				$elements[$counter]['std'] = '';
    			}
    			$counter++;
    		}
    	}
    
      	return $elements;
    }
    
    function avia_get_current_post_type() {
    	global $post, $typenow, $current_screen;
    
    	if ($post && $post->post_type) return $post->post_type;
    
    	elseif($typenow) return $typenow;
    
    	elseif($current_screen && $current_screen->post_type) return $current_screen->post_type;
    
    	elseif(isset($_REQUEST['post_type'])) return sanitize_key($_REQUEST['post_type']);
    
    	return null;
    }
    

    Check for post type based on: https://wp-mix.com/get-current-post-type-wordpress/

    We can also use this: https://gist.github.com/DomenicF/3ebcf7d53ce3182854716c4d8f1ab2e2

    Best regards,
    Ismael

    in reply to: General Theme Edit Issues #1281986

    Hey Daniele,

    Thank you for the inquiry.

    1.) We cannot reproduce the issue on our end, the title column stretches horizontally when we checked the Pages panel.

    2.) This is probably happening because the site is still using an old version of WordPress, 5.0.2, which is no longer compatible with the theme and the plugins. You have to upgrade to the latest version of WordPress.

    // https://wordpress.org/download/

    Best regards,
    Ismael

    in reply to: Picture quality at the Masonry Galerie #1281984

    Hey gharry79,

    Thank you for the inquiry.

    The original size (1810x2560px) of the the image is actually displayed in the preview. (see private field)

    You may need to resize it down to 800px, or at least decrease the size a bit and upload it again so that the browser does not have to resize it in the preview.

    Best regards,
    Ismael

    in reply to: Backend Menu Drag&Drop broken #1281979

    Hi,

    Sorry for the delay. We will forward the issue again to our developers. For the meantime, please use this css code to override the code in the avia_admin.css file.

    .ui-sortable-placeholder {
        margin: auto !important;
    }

    Best regards,
    Ismael

    in reply to: Additional Custom Cookies not working #1281978

    Hey Tobias,

    Thank you for the inquiry.

    Do you have an installation with the Monster Insights plugin installed? We checked the site above but it is not using the privacy & cookie options from the theme — Borlabs plugin is installed. Additional info from the plugin developers should help a lot.

    Best regards,
    Ismael

    in reply to: background video no longer working in mobile #1281977

    Hi,

    The video plays automatically on a phone running on MIUI, which is a modified version of Android, so it should run properly on any Android devices.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Pods & Enfold Advanced Layout Editor #1281976

    Hi,

    Thank you for the update.

    You can use the avf_alb_supported_post_types filter in the functions.php file to add more items to the list of supported post types.

    /* 
       Add more items to supported post types
    **************************************************************************** Enfold - CPT UI */
    function avf_alb_supported_post_types_mod( array $supported_post_types )
    { 
      $supported_post_types[] = 'theor_grundlagen'; 
      $supported_post_types[] = 'grundlagen_planung';  
      $supported_post_types[] = 'orientierungsplan'; 
    
      return $supported_post_types;
    }
    add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);

    Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Aligning the header logo left #1281975

    Hi,

    Thank you for the update.

    We cannot reproduce the issue on our end. This is how the headers look on our end.

    buddy: https://imgur.com/tvFFGsu
    andrew: https://imgur.com/jR5rINX

    Would you mind providing a screenshot of the issue? You can use the same image hosting for the screenshot, imgur or dropbox .

    Best regards,
    Ismael

    in reply to: Dealing with Windows Display Scaling #1281972

    Hi,

    Thank you for the inquiry.

    Responsiveness of the site is currently determined by the existing css media queries, and the same ones can still be used to adjust the layout of the site on a scaled monitor. So for a monitor with a 1920×1080 display resolution, scaled up to 150%. the effective resolution will be less than 1300px, so the following css media query should work.

    @media only screen and (max-width: 1366px) {
      /* Add your Mobile Styles here */
      body { display: none !important; }
    }
    

    Best regards,
    Ismael

    in reply to: Change featured image size on single posts only #1281968

    Hey Orla,

    Thank you for the inquiry.

    The following condition can be adjusted to include the default post type.

    if( !is_singular('tribe_events') ) {
            return;
        }
    

    Replace it with:

    if( !is_singular('tribe_events') || !is_singular('posts') ) {
            return;
       }
    

    Let us know how it goes.

    Best regards,
    Ismael

    in reply to: Embedding VideoAsk widget inside the tags #1281842

    Hi,

    Thank you for the update.

    We cannot reproduce the same issue on our end — the color of the mobile menu is actually set to the color that you prefer. This is the css code for the mobile menu icon.

    #top .header_color .av-hamburger-inner, #top .header_color .av-hamburger-inner::before, #top .header_color .av-hamburger-inner::after {
    	background-color: #b5055a;
    }
    

    As you can see, the background-color of the three lines are set to #b5055a.

    Best regards,
    Ismael

    in reply to: How to change the read more link with a button ? #1281839

    Hi,

    Thank you for the info.

    The read more links of the posts are there when we checked the sites above. Did you figure out the issue?

    <a href="https://www.site.pro/le-granulat-de-marbre-une-maison-de-caractere/" class="more-link">Lire la suite<span class="more-link-arrow"></span></a>
    

    Are you using the Advance Layout Builder (ALB) for the posts? If you are, then you will have to add a summary or excerpt to the posts manually in order to show the read more link in the blog overview page.

    Best regards,
    Ismael

    in reply to: Enfold / Woocommerce Price field CSS selectors #1281837

    Hi,

    Thank you for the update.

    We could use the unique class name or selector (product_on_sale or sale) for products on sale.

    Regular price:

    
    /* regular price */
    .price ins span.woocommerce-Price-amount bdi, .price ins span.woocommerce-Price-amount bdi span {
      color: blue !important;
    } 
    

    Sale:

    /* on sale */
    .sale .price ins span.woocommerce-Price-amount bdi, .sale .price ins span.woocommerce-Price-amount bdi span {
      color: red!important;
    } 
    

    OR

    /* on sale */
    .product_on_sale .price ins span.woocommerce-Price-amount bdi, .product_on_sale .price ins span.woocommerce-Price-amount bdi span {
      color: red!important;
    } 
    

    Best regards,
    Ismael

    in reply to: Special Characters issue #1281834

    Hi,

    Thank you for the update.

    We get the same error when we try to add the CF7 shortcode using a code or a text block. Please set the installation to debug mode so that we could see the actual error when the shortcode is present in the page.

    // https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging

    Just add this config in the wp-config.php file to enable the debug mode.

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    define( 'WP_DEBUG_LOG', true );
    define( 'WP_DEBUG_DISPLAY', true);
    define( 'SCRIPT_DEBUG', true );
    

    We will check the site again afterwards.

    Best regards,
    Ismael

    in reply to: Add to Cart Button #1281759

    Hi!

    Thank you for the info.

    The stock quantity of the LAMY Studio Black Fountain Pen product was not defined, so we set it to 20 temporarily. This now limits the quantity field to 20 as well. Please check the following documentation to learn more on how to properly manage the inventory or stock level of a specific product.

    // https://docs.woocommerce.com/document/managing-products/#inventory-tab
    // https://docs.woocommerce.com/document/configuring-woocommerce-settings/#inventory-options

    Regards,
    Ismael

    in reply to: Link to Album Lightbox #1281752

    Hey Mohamad,

    Thank you for the inquiry.

    This should be possible using the following script in the functions.php file.

    add_action('wp_footer', function() {
     ?>
    	<script>
    		(function($) {
    			// Bind Click Handler to Link, then Open Gallery
    			$('.gallery-link').on('click', function () {
    				$(this).next().magnificPopup('open');
    			});
    
    			// Initialize Magnific Popup Gallery + Options
    			$('.gallery').each(function () {
    				$(this).magnificPopup({
    					delegate: 'a',
    					gallery: {
    						enabled: true
    					},
    					type: 'image'
    				});
    			});
    		})(jQuery);
    	</script>
     <?php
    }, 999);
    

    In a text or code block, add this markup to render the gallery link and the actual gallery container containing a set of images.

    
    <div class="gallery-link">
        <a href="#">Open Gallery</a></div>
    <div class="gallery" style="display: none;">
        <a href="http://site.com/wp-content/uploads/2021/02/image-1.jpg">1</a>
        <a href="http://site.com/wp-content/uploads/2021/02/image-2.jpg">2</a></div>
    

    So when the Open Gallery link is clicked, it will open all images inside the gallery container.

    You may also have to use this css code to make sure that the opacity of the gallery items in the lightbox are set properly.

    .mfp-ready .mfp-figure {
    	opacity: 1;
    }

    Based on: https://github.com/dimsemenov/Magnific-Popup/issues/113

    Best regards,
    Ismael

    • This reply was modified 4 years, 9 months ago by Ismael.
    in reply to: Need some mobile CSS help in my Enfold Startsite #1281749

    Hi,

    Sorry for the delay. We could use the following css code to adjust the size of the icon grid columns and decrease the font size of the icon and the title.

    @media only screen and (max-width: 767px) {
    .avia-icongrid-numrow-3 li, .avia-icongrid-numrow-4 li, .avia-icongrid-numrow-5 li {
    	width: 50%;
    }
    
    .avia-icongrid-icon {
    	font-size: 18px;
    	line-height: 1;
    	margin-bottom: 0.5em;
    	color: initial;
    }
    
    .av_icongrid_title.icongrid_title {
    	font-size: 13px;
    	text-align: center;
    }
    }

    Here is how it should look after adding the css code above.

    Screenshot: https://imgur.com/80Sr1eQ

    And for the revolution slider or the image, try to insert the css code inside the css media query that we have just created above to decrease the height of the wrapper.

    #rev_slider_26_3_wrapper {
    	height: 200px !important;
    }
    

    Best regards,
    Ismael

    in reply to: Enfold New Release #1281745

    Hey Thomas,

    1.) You could actually select non-Google fonts in the Enfold > General Styling > Fonts panel and use Websafe Fonts instead, but the font selection are very limited. And in the case of privacy, the theme provides a privacy toggle that should give the users the option to manually disable or enable the fonts.

    [av_privacy_google_webfonts]
    

    Please note that this toggle will only work if the essential cookies already exist in the local storage, which means that users have to consent to the cookies first or they have to interact with the privacy message bar first. For more info, please check the documentation.

    // https://kriesi.at/documentation/enfold/privacy-cookies/

    2.) Which mobile menu and where can we see the issue? Please create a forum account first so that you could include info about the site privately and if you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Please create a forum account here.

    // https://kriesi.at/support/register/

    Best regards,
    Ismael

    in reply to: Maps custom marker size always display as 40×40 #1281741

    Hey wppoland,

    Thank you for the inquiry.

    This is possible but we have to modify the enfold\framework\js\conditional_load\avia_google_maps_api.js file directly, look for this code around line

    var size = _self.$data.marker[key].imagesize, half = "", full = "";
    
    if(_self.retina && size > 40) size = 40;			//retina downsize to at least half the px size
    

    Below, we can define the size manually. Example:

    size = 120;
    

    Or try to upload a Custom Map Marker Image and set the Custom Map Marker Image Size size manually. These settings are in the Content > Marker & Tooltip section of the Google Map element’s map locations.

    Best regards,
    Ismael

    in reply to: Post Type Link only works with blog style grid layout #1281739

    Hey mritkuma99,

    Thank you for the inquiry.

    Yes, this is true. Some of the blog layouts or style are not compatible with the link format and treat all posts to have the same standard format. Which blog layout would you like to actually use? We might be able to adjust the template accordingly so that they could properly deal with posts with link format.

    Best regards,
    Ismael

    in reply to: Accordion Slider disorting / stretching images #1281737

    Hi,

    The images in the slider are stretched or distorted because of this css code.

    #top .aviaccordion-slide img {
    	height: 100%;
    	position: absolute;
    	display: block;
    	opacity: 0;
    	filter: alpha(opacity=0);
    }

    You may have to adjust or remove the css code and disable the Performance > File Compression settings. We cannot find the exact location of the code because the stylesheets are minified or compressed.

    Best regards,
    Ismael

Viewing 30 posts - 15,031 through 15,060 (of 66,827 total)