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Hi,
Glad to know you managed to hide the unwanted elements. However, we’re still not sure why they’re displaying there. Please reach out to the plugin developers for further assistance.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
Please clone the site to a testing environment so we can further investigate the issue. You can use the Duplicator plugin to help move the site to a different domain.
Best regards,
IsmaelHey Silvia,
Thank you for the inquiry.
You can adjust the settings in the Header > Extra Elements > Enfold WPML Language Flags (Global Setting). Or add this code in the functions.php file:
function avia_remove_main_menu_flags(){ global $avia_WPML; add_filter( 'wp_nav_menu_items', [ new avia_WPML, 'handler_append_lang_flags' ], 9999, 2 ); remove_filter( 'wp_nav_menu_items', [ 'avia_WPML', 'handler_append_lang_flags' ], 9998, 2 ); remove_filter( 'avf_fallback_menu_items', [ 'avia_WPML', 'handler_append_lang_flags' ], 9998, 2 ); remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10 ); remove_action( 'ava_main_header_sidebar', 'avia_wpml_language_switch', 10 ); } add_action('init','avia_remove_main_menu_flags', 9999);
IMPORTANT: Please make sure to create a site backup before editing the functions.php file.
Let us know of the result.
Best regards,
IsmaelHi,
The Product Grid element generates its own query and the plugin might be designed to modify only the default WooCommerce queries or templates. You may need to avoid using it with the Product Grid element and instead apply it to default WooCommerce templates, such as the base shop page or product category pages. Unfortunately, making the plugin compatible with the theme falls outside the scope of support.
Thank you for your understanding.
Best regards,
IsmaelFebruary 4, 2025 at 5:53 am in reply to: wordpress crashed due to address site not linked to hosting #1476278Hi,
Thank you for the update.
The screenshot is not available. Did you download the demo file? Extract its contents, then go to Dashboard > Tools > Import. Look for WordPress, click Install Now, and after installation, run the importer. Upload the demo XML files. Note that the demo images might not upload due to server restrictions on OVH. You can edit the pages and replace the images with your own.
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
The social icons display correctly when we checked, even when not logged in. Please see the screenshot below.
Best regards,
IsmaelFebruary 4, 2025 at 5:40 am in reply to: Image size and settings in demo content team section #1476276Hey cygrafix1,
Thank you for the inquiry.
A smaller version (211x300px) of the image was selected for the background cell. To use the full-size version, reset the background, go to Media > Library, select the image, and choose “Full Size” from the size dropdown before inserting it as the background. Let us know if you need more assistance.
Best regards,
IsmaelHi,
Glad that @Mike was able to help you out! Let us know if you have any more questions.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Since the page has a transparent header, the menu color must be adjusted in Enfold > Theme Options > Transparency Options > Transparency Menu Color settings. We set it to #454545 temporarily. For the default header, you can adjust the menu style in Enfold > Advanced Styling panel.
Let us know if you need more info.
Best regards,
IsmaelHey craig374,
Thank you for the inquiry.
The Accordion element should be located in the Content Elements tab of the Advance Layout Builder (ALB). Is your WordPress in a different language? The name of the element might be different if that is the case. Please check the icon of the Accordion element in the screenshot.
Best regards,
IsmaelHi,
Thank you for the update.
The changes above will be added in their config file if I am not mistaken: https://github.com/OnTheGoSystems/wpml-config/blob/master/enfold/wpml-config.xml
Best regards,
IsmaelHi,
Thank you for the update.
Please remove the previous css code:
.home #av-layout-grid-5 .avia-button { width: 230px; min-width: 230px; }
Replace it with:
#top .avia-buttonrow-wrap.av-ku7mrxsc-40fdfe89f208e1f1b8a114dfc53feee8 { display: flex; } #top .avia-buttonrow-wrap.av-ku7mrxsc-40fdfe89f208e1f1b8a114dfc53feee8 .avia-button { width: 16%; padding: 15px 10px 13px; }
Let us know the result.
Best regards,
IsmaelHey wolfgangspelitz,
Thank you for the inquiry.
Once a Custom Element Template (CET) is created, go to the Custom Elements tab inside the Advanced Layout Builder (ALB). Hover over the custom element you want to modify, then click the Edit (pencil icon) button. For more details about CET, please refer to this documentation: https://kriesi.at/documentation/enfold/custom-element-templates/#basics
Best regards,
IsmaelFebruary 3, 2025 at 6:44 am in reply to: Avia Gallery displays “no items”, no images update, and can’t edit gallery #1476218Hi,
Thank you for the update.
It turned out to be an issue with the config-templatebuilder > avia-template-builder > assets > js > avia-media.js file. We modified this code around line 466:
preview_img = element.sizes && element.sizes['thumbnail'] ? element.sizes['thumbnail'].url : element.url;
We added a few images in the Masonry Gallery in the test page. Please make sure to purge the cache before testing.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Where can we check the issue? Please provide the site URL in the private field so that we can inspect the site. We tested this on our end and the text seems to be rendering correctly.
Best regards,
IsmaelHi,
Thank you for the update.
Unfortunately, this is not possible with the Color Section or the default sliders that come with the theme. The background video will always be replaced by the fallback image. If you need the video to display on mobile view, you may need to use the Layer Slider and set the video as the background. Make sure that the video is muted.
Best regards,
IsmaelHi,
Thank you for the info.
We added a Color Section element to the Footer page and moved the “kontakfooter” ID attribute to it, but the issue persists. We also tried removing the slash before the anchor link, but the result is the same. We’re not sure why it’s not scrolling on mobile view.
Have you tried deactivating the plugins temporarily? Did you add any scripts?
Best regards,
IsmaelHi,
Thank you for the update.
Yes, we got the login info, but it seems to be invalid. Please check the password or provide another admin account. We get this error when using the login info above.
Best regards,
IsmaelHi,
Thank you for the info.
This is what we see on our end on initial load without clicking anything: https://imgur.com/IP7BFeT
Please try to purge the cache or test it on incognito mode. If the issue persists, please provide a link to the product page and a short clip of the issue.
Best regards,
IsmaelHi,
Thank you for the update.
We get an internal server error when we try to add anything to the cart. Have you tried using the Block Editor for the Cart page? You can insert the default Cart block to display the cart elements.
Best regards,
IsmaelHey wolfgangspelitz,
Thank you for the inquiry.
To create a multilingual site with Enfold, we recommend using either the Polylang or WPML plugin. For more info, please check the following links:
— https://wpml.org/documentation/theme-compatibility/enfold/
— https://wpml.org/theme/enfold/
— https://wpml.org/tutorials/2016/02/enfold-theme-and-wpml/Best regards,
IsmaelHi,
Great! Glad it’s fixed. Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
Sorry for the confusion. I thought you’re working on an Accordion element. For the Tab Section element, please override the enfold/config-templatebuilder/avia-shortcodes/tab_section/tab_section.js file, look for the get_init_open function and replace it with:
get_init_open = function() { var hash = window.location.hash ? window.location.hash : '', deepHash = hash.toLowerCase().replace('#', ''), open = null; if ('undefined' != typeof(deepLinksToTabs[deepHash]) && '' != deepLinksToTabs[deepHash]) { var hashID = deepLinksToTabs[deepHash]; open = tabs.filter('[data-av-tab-section-title="' + hashID + '"]'); } else { open = tabs.filter('[href="' + hash + '"]'); } if (open.length) { if (!open.is('.active_tab')) { open.trigger('click'); var tabOffset = open.offset().top; var currentScroll = $(window).scrollTop(); $(window).scrollTop(currentScroll); } } else { // set correct color container.find('.av-active-tab-title').trigger('click', true); } };
You will also have to replace the filter in the functions.php file:
function av_override_avia_scripts() { wp_dequeue_script('avia-module-tabsection'); wp_deregister_script('avia-module-tabsection'); $child_tab_section_js = get_stylesheet_directory_uri() . '/js/tab_section.js'; wp_enqueue_script( 'avia-module-tabsection', $child_tab_section_js, array('avia-shortcodes'), false, true ); } add_action('wp_enqueue_scripts', 'av_override_avia_scripts', 100);
Best regards,
IsmaelJanuary 31, 2025 at 7:06 am in reply to: Categories column, read more, and images of other blogs #1476058Hey MysticMimi,
Thank you for the inquiry.
The sidebar gets pushed to the bottom of the page because there is a Grid Row element in the builder. To prevent this, you should avoid using full-width elements like Sliders, Color Sections, Grid Rows, or Tab Sections, and stick to child elements like Columns.
We adjusted the Blog Posts element’s > Define Blog Grid Layout settings to display the “Read More” link. If you want to increase the number of posts, check the Styling > Pagination > Post Number settings.
For more info about the theme, please check the documentation: https://kriesi.at/documentation/enfold/quick-setup/
Best regards,
IsmaelHey!
Thank you for the inquiry.
As mentioned above, the code will look for the first Text Block in the page builder and save it as the post excerpt. I assumed your very first Text Block on the page will contain your most important content, but if that’s not the case, you will need to edit the page and adjust the position of the elements, making sure that the very first Text Block contains the content you want to retrieve.
Let us know if you need more info.
Cheers!
IsmaelHey nulrick,
Thank you for the inquiry.
You can add this code in the Enfold > General Styling > Quick CSS field to adjust the width of the masonry images.
.av-masonry-image-container img { margin: 0; width: 100%; }
Let us know the result.
Best regards,
IsmaelHi,
They did not translate the following word :
You have to add the translations in the Say What? plugin. Please check the link we provided above. We didn’t use the Loco Translate plugin because the translations are already there but are not applying for some reason.
Best regards,
IsmaelHey!
You may need to edit the posts and update them. The excerpt will not be visible in the Excerpt field, but it will be saved as post_excerpt in the database.
Best regards,
IsmaelHey finchkelsey,
Thank you for the inquiry.
We are not aware of any plugin that has this option, but you can try the following hook in the functions.php file. It retrieves the content of the first Text Block element on the page and sets it as the excerpt.
function av_set_excerpt_alb($post_id) { if (defined('DOING_AUTOSAVE') && DOING_AUTOSAVE) return; if (wp_is_post_revision($post_id)) return; $post = get_post($post_id); if (!$post || empty($post->post_content)) return; if (preg_match('/\[av_textblock.*?\](.*?)\[\/av_textblock\]/s', $post->post_content, $matches)) { $text_content = wp_strip_all_tags($matches[1]); $excerpt = wp_trim_words($text_content, 55, '...'); remove_action('save_post', 'av_set_excerpt_alb'); wp_update_post([ 'ID' => $post_id, 'post_excerpt' => $excerpt, ]); add_action('save_post', 'av_set_excerpt_alb'); } } add_action('save_post', 'av_set_excerpt_alb');
Best regards,
Ismael -
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