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January 4, 2021 at 5:22 am in reply to: how-to-stop-background-video-in-color-section-from-auto-looping #1270094
Hi,
This should be possible using a custom script that checks for the current position or time of the video., then manually pause it on a specified time. If you are using an mp4 or a locally hosted video, you can check for the timeUpdate event.
// https://www.w3schools.com/tags/av_event_timeupdate.asp
Example of the snippet can be found here.
Best regards,
IsmaelHi,
Thank you for the update.
We are not really sure why it scrolls up but we could try to adjust the lightbox options. Try to set the fixedBgPos option to false, and the overflowY option to hidden. In the previous lightbox snippet, please look for this code.
jQuery('.open-popup-link').magnificPopup({ type:'inline', midClick: true // Allow opening popup on middle mouse click. Always set it to true if you don't provide alternative source in href. });
.. and add the options or replace it with.
jQuery('.open-popup-link').magnificPopup({ type:'inline', midClick: true, fixedBgPos: false, overflowY: 'hidden' });
Best regards,
IsmaelJanuary 4, 2021 at 5:03 am in reply to: How to add an order/orderby option on blog post front-end side #1270089Hey Elena,
Thank you for the inquiry
This is possible but it will require modifications that are beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable.
If you want to implement it yourself, you could look into the following articles for reference.
// https://rudrastyh.com/wordpress/ajax-post-filters.html
// http://techslides.com/sort-wordpress-posts-by-modified-date-using-a-url-paramThe second solution is probably much more simple because the sorting is based on the query or URL parameters, compare to the first solution which requires AJAX and template modifications.
Best regards,
IsmaelHey Guenter,
Thank you for the inquiry.
Have you tried checking for the av-mediajs-loaded class attribute instead of waiting for the event? You could maybe use the useInterval function to check for the class name and only execute the custom script once the class name is found.
Best regards,
IsmaelHey MarcusJeroch,
Thank you for the inquiry.
The theme sets the image or thumbnail quality to 100% from the default 80% set by WordPress. To revert the image quality back to default, we could use the following function or snippet.
// https://kriesi.at/support/topic/css-changes-arent-showing-on-the-live-site-and-unwanted-image-resizing/#post-1237301
// https://kriesi.at/support/topic/full-screen-slider-original-image-vs-resize-image-1500px/#post-1234306You will have to regenerate the thumbnails or upload the images again to see the changes.
Best regards,
IsmaelHi,
Sorry for the delay. Have you tried disabling the Page Preloading option from the theme? That option can be toggled in the Enfold > Theme Options, located right above the Lightbox Modal Window option.
We tried to access the site but the login info above is invalid. Please check the info carefully or provide another account so that we could inspect the issue properly.
Best regards,
IsmaelJanuary 4, 2021 at 4:17 am in reply to: Using Smart WooCommerce Search in place of the theme search #1270081Hi,
Glad it is working. To adjust the search query, we could use the pre_get_posts filter in the functions.php file. Please check the provided snippets in the following threads.
// https://kriesi.at/support/topic/changes-in-functions-php-functions-enfold-php-in-child-theme-are-ignored/#post-1077624
// https://kriesi.at/support/topic/masonry-galerie-sort-by-css/#post-1128916
// https://kriesi.at/support/topic/product-grid-and-product-slider-ignore-taxonomy-selection/#post-1027806Best regards,
IsmaelJanuary 4, 2021 at 4:03 am in reply to: Demo visual artist site not working properly on iOS #1270077Hey Joseph Alan Narai,
Thank you for your interest in the theme.
That layout in the demo is not working as it should on iOS devices because they do not support fixed backgrounds and for some reason the background image zooms out when the background-attachment property is set to fixed. But we could fix the issue by setting the background-attachment property back to scroll for smaller screens.
// https://kriesi.at/support/topic/playing-with-new-demos/#post-871865
Best regards,
IsmaelHi,
Thank you for the info.
We are yet sure why that part of the URL gets stripped from the catalogue item link but temporarily, we could use the following script to revert the link back to its original value.
function ava_catalogue_mobilepay_link() { ?> <script> (function($) { $(".av-catalogue-item").each(function() { var link = $(this).attr('href'); $(this).attr('href', 'mobilepay' + link); }); })(jQuery); </script> <?php } add_action('wp_footer', 'ava_catalogue_mobilepay_link');
Please add the snippet in the functions.php file.
Best regards,
IsmaelHey andreathebox,
Thank you for the inquiry.
The layout looks different because of this css modification.
.page-id-1520 .container { max-width: 100% !important; } .page-id-1520 .container { position: relative; width: 100% !important; margin: 0 auto; padding: 0px; clear: both; }
This css is only applied to or it only works with the original page.
Best regards,
IsmaelHey Munford,
Thank you for the inquiry.
It turned out to be an issue with the Custom HTML widget containing the button shortcode. To fix the issue, we removed the current widget and replace it with the Text widget.
Best regards,
IsmaelJanuary 4, 2021 at 3:01 am in reply to: Center and enlarge search field on search results page #1270069Hi,
Thank you for the inquiry.
How did you add the placeholder? Are you referring to the default search text? Please post the site or page URL so that we could inspect the element.
Yes, you could create a copy of the search.php file or template in the child theme directory to override the original file.
Best regards,
IsmaelHi,
It might be related to the server settings or its config, so reverting to a backup might not help. If you have another domain from a different host, we could test if the issue still occurs on a different environment and try to check for dissimilarities.
Best regards,
IsmaelDecember 27, 2020 at 4:26 am in reply to: Blog post image sizes suddenly all different sizes? #1269853Hi,
Thank you for the update.
Try to allow connection coming from any of the countries listed in the About page or team section.
Best regards,
IsmaelHi,
The fullscreen slider looks terrible on mobile.
So far, the only theme slider that displays properly on mobile is the fullscreen slider,
Do you mean the Fullwidth Width Easy slider? How would you like the slider to display on mobile view? Please provide a screenshot or a mockup of the slider layout that you have in mind. You can use imgur or dropbox for the screenshot.
You could also try the Layer Slider plugin and choose from different size options in the Slider Settings.
Best regards,
IsmaelDecember 27, 2020 at 4:14 am in reply to: left to right and right to left animation modification #1269850Hi,
You could replace this part of the animation property.
cubic-bezier(0.175, 0.885, 0.320, 1.275)
The code should look something like the following.
.avia_transform .avia_start_delayed_animation.left-to-right { -webkit-animation: avia-ltr .7s 1 linear !important; animation: avia-ltr .7s 1 linear !important; opacity: 1 !important; }
For more info, please check the following link.
// https://www.w3schools.com/css/css3_animations.asp
Best regards,
IsmaelDecember 27, 2020 at 3:52 am in reply to: WMPL not working for headline with full-width slideshow #1269849Hi,
– on the post_content col, remove all tags and save
Does it work correctly when you remove the tags directly from the builder? After switching to the advance layout builder (ALB), the default content from the Gutenberg builder, if there are any, should be converted to a text block automatically. You might be able to just remove the content from the ALB directly instead of editing the database entry.
Best regards,
IsmaelHi,
By mega menu, we are referring to the menu from the Ubermenu plugin. As explained above, the menu container is deeply nested in other containers. You may need to contact the plugin authors for additional assistance.
Best regards,
IsmaelDecember 27, 2020 at 3:30 am in reply to: Video background in color section when set to not loop reverts to first frame #1269845Hi,
@ellephillip: Did you remove the pause snippet from the site? We cannot find it in the document. Please create a new thread and provide the site details in the private field so that we could test the script. We will close this one for now.
Best regards,
IsmaelHi,
Thank you for the info.
The snippet breaks the layout of the builder because it contains form fields or input tags. You may need to create a custom shortcode for the snippet so that the input fields do not have to be inserted directly in the code block element.
// https://codex.wordpress.org/Shortcode_API
Best regards,
IsmaelHi,
Glad to know that it is working properly now. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the screenshot.
Looks like the modification only works on Firefox Dev Windows 10 where we initially checked the issue, but not on Chrome. To make it work on the other browser, we might have to set the display property of the product-quantity column back to table-cell instead of block. Please look for this css modification..
.responsive .shop_table .product-quantity { display: block; }
.. and replace the value block with table-cell.
.responsive .shop_table .product-quantity { display: table-cell; }
Screehshot on Chrome: https://imgur.com/budXMeS
Best regards,
IsmaelHi,
Thank you for the info.
Looks like you have managed to apply a custom color to the button using the generic selectors or class names. If you’d like to set a custom css class name to the button, just fill in the custom_class parameter in the shortcode.
[av_button label='INQUIRE' icon_select='no' icon='ue800' font='entypo-fontello' size='small' position='left' label_display='' title_attr='' color='dark' custom_bg='#ff0000' custom_font='#ffffff' link='manually,https://theavantnyc.com/contact/' link_target='_self' id='' custom_class='my_custom_class' av_uid='av-8v8kw' admin_preview_bg='']
Then use the value of that parameter, which is the class name, to adjust the style of the button.
.my_custom_class { /* custom styles here */ }
Best regards,
IsmaelHi,
That is possible, but the megamenu from the plugin is deeply nested inside parent containers which are not full width, so you may have to adjust the width of the parent containers first in order to adjust the width of the megamenu container. Or create a script that dynamically calculates the width of the browser window, then applies it to the menu container. Unfortunately, we cannot provide this kind of modification here, so you may need to hire a freelance developer or contact our partner, Codeable.
Best regards,
IsmaelHi,
Thank you for the info.
As Mike observed, it seems to be an issue with the lazy loading, so we disabled WP Rocket’s lazy loading option to make sure that the the images are automatically loaded and that the height of the section are properly calculated. Please remove the browser cache or do a hard refresh before testing the page again.
Best regards,
IsmaelHi,
Thank you for the update.
Could you provide a sample of the snippet from Paypal? How do you register the script? We tried to login to the site but the account above seems to be invalid. Please check the info carefully or provide another admin account.
Best regards,
IsmaelDecember 23, 2020 at 3:36 am in reply to: Change portfolio items to not have "portfolio item" in url #1269421Hey mbesh,
Thank you for the inquiry.
The portfolio permalink or URL can be changed in the Settings > Permalinks > Portfolio Entry Settings section, but when you want to remove it completely, you have adjust the post_type_link and the post query. Please check the following article for more info.
// https://kellenmace.com/remove-custom-post-type-slug-from-permalinks/
// https://developer.wordpress.org/reference/hooks/post_type_link/We have not tested the provided modification in the article but it should work for custom post types.
Best regards,
IsmaelDecember 22, 2020 at 5:26 am in reply to: Site title and category title overwritten by post title #1269231Hi,
Alright! Thank you for that info. Please feel free to open a new thread if you need anything else. We will close this one for now.
Have a nice day.
Best regards,
IsmaelDecember 22, 2020 at 5:24 am in reply to: WMPL not working for headline with full-width slideshow #1269230Hi,
Thank you for the update.
When using the translation management, you are limited to the existing elements or shortcodes that are already included in the original page and have no way to change the layout of the translated page. You will have more control over the translated page when the translation management is not enabled because you will be able to actually use the Advance Layout Builder or the classic editor to edit the page.
Best regards,
IsmaelHi,
as the video should be only appear in the home page which works as an intro. So it is juts to have a background video going on, but he really wants to let the audio playing as well.
The video will never appear if audio is enabled. It will not play automatically because of the browser policy.
Please post the FTP details in the private field so that we could test the modifications.
Best regards,
Ismael -
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