Forum Replies Created

Viewing 30 posts - 14,701 through 14,730 (of 66,046 total)
  • Author
    Posts
  • in reply to: Woocommerce category image disappears after filtering #1272608

    Hi,

    Thank you for the info.

    Glad to know that you are able to find a working solution. Are you using the pre_get_posts hook for this? Posting the actual solution in the forum will surely help a lot of users who might be experiencing the same issue on their sites.

    Best regards,
    Ismael

    in reply to: Fullwidth Easy Slider Video Issue #1272605

    Hi,

    Sorry about the delay. We cannot seem to reproduce the issue on our end. The video in the 4th slide plays automatically after sliding in, same as the video in the 2nd slide. We checked the site on Firefox Dev Windows 10. Please check the screenshot below.

    Screenshot: https://imgur.com/Mo89Jqa

    Best regards,
    Ismael

    in reply to: Static related post. #1272604

    Hi,

    Thank you for following up.

    Did you regenerate the images after adjusting the thumbnail size? You could also upload the images again manually, but regenerating the images is probably much faster and easier. The thumbnail regeneration option is in the same panel as the thumbnail adjustment options. But if you cannot find it in the same panel, try to install this plugin instead.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: Woocommerce Shop Page #1272603

    Hi,

    Thank you for the update.

    1.) It is not possible to move the widgets below the banner without editing the template files, but you could make the page full width by disabling the Sidebar on Single Post Entries in the Enfold > Sidebar Settings panel.

    2.) To adjust the height of the header, please go to the Enfold > Header > Header Layout panel, then look for the Header Size settings.

    Best regards,
    Ismael

    in reply to: Global saved elements possible solutions // plugins? #1272599

    Hi,

    Thank you for the update.

    The upcoming version of the theme will contain a Custom Elements option which is a more advanced template system for the advance layout builder elements. You might be able to use that feature in the future to create global elements or create a base element that you can reuse across the site.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    The script that is responsible for the contact form redirect is independently executed in the iframe, so the actual or main page does not refreshed after sending the form. We might be able to adjust the script so that it opens in a new tab or force a page refresh, but we have to modify the enfold\config-templatebuilder\avia-shortcodes\contact\contact.js directly around line 219.

    This is the redirect script.

    if(redirect_to && action != redirect_to)
    					{
    						form.attr('action', redirect_to);
    						location.href = redirect_to;
    						// form.submit();
    					}
    

    We should be able to instead use the window.open function and add the _blank attribute so that it opens a new tab.

    
    
    if(redirect_to && action != redirect_to)
    					{
    						form.attr('action', redirect_to);
    						window.open( redirect_to, '_blank' );
    						// form.submit();
    					}
    

    You may have to use the absolute URL of the video page in order for this to work correctly.

    Best regards,
    Ismael

    in reply to: Want to turn my website in to E-commerce site. #1272596

    Hi,

    What exactly is the issue that you have with the plugin? Please explain the issue further and provide links to the pages displaying the problem so that we could check it properly.

    Best regards,
    Ismael

    in reply to: align this page to the right #1272595

    Hi,

    Glad to know that the initial issue is fixed. And regarding the other issue, for some reason we cannot properly check the page or open the browser inspector. Did you disallow it using a plugin? If so, please disable the plugin and provide a screenshot of the issue. You can use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Problem with menu drag and drop in Enfold #1272512

    Hi,

    Thank you for the update.

    Is it OK for us to disable the plugins while checking the site? Another thing that could help is by setting jQuery to the legacy or the old version. Please install the following plugin, then set the jQuery version accordingly.

    // https://wordpress.org/plugins/enable-jquery-migrate-helper/

    Best regards,
    Ismael

    Hi,


    @waterwalk
    : Please try to use the snippet or line that @lenalavendel provided above.


    @lenalavendel
    : Thank you for the info. You should be able to override the default elements by creating another shortcode folder or path in the child theme directory. For more info on how to do that, please check the following documentation.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

    in reply to: Blog post image sizes suddenly all different sizes? #1272507

    Hi,

    We just realized that most of the thumbnails generated by the theme are scaled instead of cropped, so the size of those thumbnails might differ depending on the size of the original images. Fortunately, there is a thumbnail called “Shop Catalog” with the crop parameter enabled, so we selected that thumbnail from the Styling > Appearance > Preview Image Size settings to keep the height of the images the same.

    FYI, the login info above is incorrect.

    Best regards,
    Ismael

    in reply to: style logo / menu area #1272497

    Hi,

    Glad to know that you have found the cause of the issue. We hope that we could help you better in the future. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Enfold Woocommerce #1272496

    Hi,

    Yes, that is correct. If you would like to modify the default layout of the product pages, then you have to manually edit the templates or modify the existing template hooks. A lot of the elements in the product page are rendered through action hooks or filters, so it is possible to remove those hooks and create your own, but you have to be really familiar with the plugin and of course how WP hooks and filter works.

    Please check the following articles for more info.

    // https://blog.atomicsmash.co.uk/blog/how-to-customise-woocommerce-templates-with-hooks/
    // https://docs.woocommerce.com/document/introduction-to-hooks-actions-and-filters/

    Best regards,
    Ismael

    in reply to: edit portfolio categories default grid #1272495

    Hi,

    We corrected the css modification in the Quick CSS field. The extra border above the main container is now gone.

    We successfully implemented what you asked, which is to enable the Masonry for the archive page instead of the default post grid, but you did not like the result, so we reverted it back. We did not modify or change anything else.

    Best regards,
    Ismael

    in reply to: Content is desappear! #1272490

    Hi,

    Thank you for following up.

    Yes, the code must go in the functions.php file, but please keep the plugin enabled and set it to legacy mode. There are still old functions inside the existing script files which might cause errors if the new version of the jQuery library is loaded.

    Best regards,
    Ismael

    in reply to: show table description column on mobile view #1272489

    Hi,

    Thank you for the update.

    You may have to create or insert another Table element and configure its visibility in the Advanced > Responsive > Element Visibility settings so that it will only display on mobile view, same for the current Table element so that it only shows on desktop view.

    Best regards,
    Ismael

    in reply to: Enfold AMP (Accelerated Mobile Pages) #1272488

    Hi @sitesme,

    There is no plan on integrating or creating AMP specific markup for the builder elements or template yet, unfortunately. Sorry about that. But rest assured that you could still optimize your site and improve its loading performance even without AMP.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    And there are more things that you could do to improve site performance aside from the steps provided in that article. For that, you may need to contact an agency or hire a freelance developer to help you with the site optimization.

    Best regards,
    Ismael

    in reply to: Burger menu scrolling #1272485

    Hi,

    saying: Syntax error, unexpected T_STRING, expecting ‘)’

    Sorry about that. There is a minor syntax error in the snippet, but we corrected it just now. Please try to add the snippet again in the functions.php file.

    Is the navigation still working when this issue happens? Looks like it is not really that obtrusive or noticeable, and will probably not happen unless you intentionally try to reproduce it.

    Best regards,
    Ismael

    in reply to: Enfold update Google Recaptcha error #1272479

    Hi,


    @Hagen404
    : Thank you for opening a new thread. Please continue the discussion there. We will close this one for now.

    Best regards,
    Ismael

    Hi Hagen404!

    Thank you for the inquiry.

    The spam protection or the Google ReCAPTCHA is not loading initially because the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior is set to the 3rd option, so users have to manually enable the feature in the privacy modal popup, then accept the cookies explicitly. The spam protection should work afterwards.

    If you would like it to automatically work without the required cookies or without the user having to accept the cookies first, you have to set the Default Cookie Behavior to the first or second option.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Did you adjust the Form Element Label of default email address field? It is possible that the new label or name of the field is not recognized by the contact form, so the email address field value is never used. Please post a link to the page containing the contact form so that we could check it properly.

    These are the recognized email field name.

    array( 'e-mail', 'email', 'mail' );
    

    Best regards,
    Ismael

    in reply to: Woocommerce Shop Page Avia Layout Builder disabled #1272183

    Hi,

    Thank you for the update.

    once I set a page as shop page Avia Layout designer is disabled and I can’t work on it with ALD anymore.

    You cannot use the Advance Layout Builder (ALB) for the base or main shop page by default. The builder will be automatically disabled once the page is set as the shop page and it will display the default template for the product page instead. If you want to enable the ALB back for the shop page, you have to use the following snippet in the functions.php file.

    add_theme_support( 'avia_custom_shop_page' );
    

    However, please note that this will cause a lot of the default functionality or options such as the default product widgets to not work properly in the shop page. Fore more info, please check the documentation.

    // https://kriesi.at/documentation/enfold/woocommerce-shop/#custom-woocommerce-shop-overview-with-advanced-layout-editor

    Best regards,
    Ismael

    in reply to: Custom field for 2nd author? #1272180

    Hi,

    Thank you for the update.

    Would you like to add this in the post page? You may have to modify the includes > loop-index.php file in order to render the custom fields in the post page. But you have to create the custom field first, add a custom value to that field when editing the posts or pages, edit the mentioned template file above, then use the get_field function from the plugin. The following documentation should help.

    // https://www.advancedcustomfields.com/resources/code-examples/
    // https://www.advancedcustomfields.com/resources/get_field/

    Best regards,
    Ismael

    in reply to: HTTPS version of my site won't work #1272179

    Hi,

    Thank you for the inquiry.

    How did you install the SSL certificate? Did you use a tool to install the SSL certificate? The tool should automatically configure the httpd.conf file and create another config file for https or ssl after installing the certificate, but you could manually create it if it doesn’t exist. Do you have access to the httpd.conf file?

    Example of the SSL config.

    // https://httpd.apache.org/docs/2.4/ssl/ssl_howto.html

    Have you tried doing a search and replace to change all URL from http to https?

    // https://themify.me/blog/mass-replace-urls-https-wordpress-database

    Best regards,
    Ismael

    in reply to: align this page to the right #1272171

    Hey Yossi,

    Thank you for the inquiry.

    Looks like you are using a custom element for the grid layout in the page, which contains a div with class name lsd-masonry-view-wrapper. What is the name of the masonry plugin? We might be able to use an option from the plugin where you could set the item sorting to RTL instead of LTR.

    Best regards,
    Ismael

    in reply to: Again Issues with Gallery #1272168

    Hey!

    Alright. The large thumbnail is set as the default size for the lightbox script, and currently the width is set to 1030px. You have to adjust the width and height of the large thumbnail in the Settings > Media panel, and as suggested above, you have to regenerate the thumbnails or upload the images again afterwards.

    Now if you want to decrease the file size of the generated thumbnails or images, please refer to our suggestions above. Just use the filter in the functions.php file, refresh the page and once again, regenerate the thumbnails or upload them again.

    However, if you want to use a different thumbnail size other than the default large thumbnail, try to use the provided filter in the previous thread.

    // https://kriesi.at/support/topic/thumbnail-size-in-galleries-2/#post-1142492

    This should set the lightbox thumbnail size to full instead of large.

    Best regards,
    Ismael

    in reply to: captions and navigation disappeared #1272166

    Hi,

    Glad to know that you were able to fix it. Please do not hesitate to open a new thread should you need anything else, and we hope that we will be able to reply faster and help you better with your next inquiries.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: remove category from url #1272165

    Hey therapiezentrumkahlgrund,

    Thank you for the inquiry.

    You have to remove the %category% and only use the %postname% in the Settings > Permalinks field if you want to remove the category from the URL. Could you provide a link to or URL of one of the posts where you would like to remove the category path?

    Best regards,
    Ismael

    in reply to: Instagram 429 Error #1272160

    Hi,

    Thank you for the update.

    There is a dedicated element for the Smash Balloon plugin in the Advance Layout Builder, which is called “Instagram Feed”. You could use that element to display images or posts from your Instagram account, but you have to configure the Smash Balloon plugin first, connect it to your Instagram account and provide an API key.

    // https://smashballoon.com/doc/setting-up-the-free-instagram-feed-wordpress-plugin/?instagram

    Best regards,
    Ismael

    in reply to: Icon Grid Flip Boxes with Images no longer work #1272026

    Hi,

    Thank you for the inquiry.

    In the modification above, looks like you completely removed the title attribute instead of just omitting the esc_html function. That will cause the title to not render at all. Please try to replace the line with the following code instead.

    $output .=					"<{$title_el} class='av_icongrid_title icongrid_title{$icongrid_title} {$av_title_font_classes} {$title_el_cls}' {$markup} {$title_styling_str}>"  . $atts['title'] . "</{$itle_el}>";
    

    Best regards,
    Ismael

Viewing 30 posts - 14,701 through 14,730 (of 66,046 total)