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Hey akelly7,
Thank you for the inquiry.
The items display back when we disable the post type dropdown or selection in the portfolio grid element. But it displays the default posts instead of the custom post type funds.
// add_theme_support('add_avia_builder_post_type_option'); // add_theme_support('avia_template_builder_custom_post_type_grid');Have you tried using the Blog Posts element instead? The portfolio grid element is not really intended to be used for different post types other than the portfolio items.
Best regards,
IsmaelApril 13, 2021 at 5:25 am in reply to: Masonry gallery | Elementbeschriftung hat keinen Einfluss auf die Anzeige #1294022Hi,
Thank you for your patience.
The color of the masonry title and caption is set to white, which is the same as the background, so it is not visible. The parent container is also hidden with css. To change the text color and display the parent container back, we used this css in the Quick CSS field.
.main_color .container .av-inner-masonry-content, #top .main_color .container .av-masonry-load-more, #top .main_color .container .av-masonry-sort, .main_color .container .av-masonry-entry .avia-arrow { background-color: #ffffff; color: #000000 !important; } .responsive .av-masonry-entry .av-masonry-entry-title+.av-masonry-entry-content { display: block; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings and do a hard refresh before checking the page.
Best regards,
IsmaelHi,
Thank you for the update.
We are not yet sure why this is not working in your installation, but we noticed these errors in the browser console, which might be causing the issue with the column links.
js?v=3.44&client=google-maps-pro&language=en®ion=PH&libraries=places,visualization,geometry,search:115 InvalidValueError: invalid style element type: label js?v=3.44&client=google-maps-pro&language=en®ion=PH&libraries=places,visualization,geometry,search:115 InvalidValueError: invalid style element type: labelIt seems to be related to the map. Did you install a map plugin?
Best regards,
IsmaelApril 13, 2021 at 4:54 am in reply to: Columns and "Custom top and bottom margin" on mobile view #1294017Hi,
Thank you for the info.
We will forward the issue to our channel. Temporary solution is to set the columns to have an equal height, or apply the negative top margin to the color section containing the columns instead.
Best regards,
IsmaelHi,
Thank you for the update.
According to this stackoverflow thread, the sticky position will only work if the element is not nested deep in the DOM and that the parent containers do not have the overflow:hidden property.
// https://stackoverflow.com/questions/43707076/how-does-the-position-sticky-property-work
You might have to place the table inside a color section and make sure that the parent containers do not have the overflow property, but it might still not work since the heading row is still nested deep in the document tree.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We are not really sure what happened there and we will not know unless it happens again so that we can inspect it. As @Rikard observed, it is possible that there are invalid or unnecessary css, scripts or markup that should not be there, but remains because of the caching. We are not really sure about your server, but Nginx can be configured to cache static content such as images, js and css files.
Let us know if the issue occurs again.
Best regards,
IsmaelApril 13, 2021 at 3:38 am in reply to: Define font of Caption Title in Fullwidth Easy Slider #1294014Hey KoolDD,
Thank you for the inquiry.
The font-family should not contain the font-weight, the thickness of the font has to be declared separately.
// https://www.w3schools.com/cssref/pr_font_font-family.asp
// https://www.w3schools.com/cssref/pr_font_weight.aspAnd please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHi,
Thank you for the update.
The color of the links in the main content is still set to #2d5c88 when we checked the css in the browser inspector. Please try to disable the minification settings temporarily and purge the cache.
Best regards,
IsmaelHi,
Thank you for the info.
a
We missed the dot in the selector “open-popup-link-button a”, it should be “.open-popup-link-button a”. Sorry about that. We edited the code and added the dot on these lines.jQuery('.open-popup-link-button a').addClass('no-scroll'); jQuery('.open-popup-link-button a').magnificPopup({The page is not scrolling now after opening the lightbox. Please do not forget to purge the cache or do a hard refresh prior to checking the page.
Best regards,
IsmaelApril 12, 2021 at 12:02 pm in reply to: woocommerce category description displayed in title header #1293917Hi,
Thank you for following up.
Did you actually try the css code? That should display back the hidden shop title container as shown in the screenshot below.
Best regards,
IsmaelApril 12, 2021 at 11:36 am in reply to: Speaker icon in video element doesn't show in mobile and tablet devices #1293904Hey hooman80,
Thank you for the inquiry.
It is not available on those devices because the audio can be adjusted directly in the device settings, or using the volume buttons.
// https://support.apple.com/en-ph/guide/iphone/iphb71f9b54d/ios
Best regards,
IsmaelHey Jewels007,
Thank you for the inquiry.
Did you actually download the font set from https://fontello.com/? If you have svg files, you can upload the files to the fontello site to create custom font icons. You cannot upload svg and png files directly to the icon font manager.
Best regards,
IsmaelApril 12, 2021 at 11:18 am in reply to: HOW TO: make the footer and socket have the same background image #1293899Hey DigitalEssence,
Thank you for the inquiry.
Yes, that should do it. You can also wrap the socket and footer container using javascript, but it might cause unnecessary layout shift.
// https://api.jquery.com/wrapall/
And FYI, you can assign a specific page as footer in the Enfold > Footer > Default Footer & Socket Settings settings.
Best regards,
IsmaelApril 12, 2021 at 11:11 am in reply to: Add Static Buttons to the Top of Website (Mobile Only) #1293895Hey vantagepointmg,
Thank you for the inquiry.
You can edit the templates directly (header.php file, includes > helper-main-menu.php), or use an action hook to render additional elements inside the header or menu container.
Example:
add_action("ava_main_header", function() { echo "<a class='button'>Something...</a>". }, 10);You can then use css to toggle the visibility of the said element on different screen sizes or on different device.
Best regards,
IsmaelHey gfnzit,
Thank you for the inquiry.
You can use this css code to remove the comment count from the post meta info container.
.slide-meta-comments { display: none; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the code.
Best regards,
IsmaelHi,
Thank you for the info.
The link above just redirects to the home page, sadly. Would you mind disabling the security plugin temporarily so that we could access the site properly?
Best regards,
IsmaelHi,
That is odd. It should be working properly now with the latest version. Would you mind providing the WP and FTP login details in the private field? We would like to check the issue further. The site is also asking for an htaccess authentication. You may need to include that info as well.
Thank you for your patience.
Best regards,
IsmaelHi,
Did you actually create those layers? You might want to hide them temporarily, or remove them completely if they are not necessary. You could also try to adjust the slide timing duration as explained above.
Did you create the slider using a template? If you did, then it is possible that the template was created using an older version of the layer slider and it is possible that the layers are no longer compatible with the latest version of the plugin due to certain script or database entry changes.
Thank you for your patience.
Best regards,
IsmaelHi Guenter!
Thank you for noticing. We will forward your request to Guenter or Kriesi.
Regards,
IsmaelApril 12, 2021 at 6:35 am in reply to: Slider Probleme nach 5.6 und jetzt unter 5.7 – layout kaputt #1293849Hi,
We are not yet sure what is causing the issue, unfortunately. And the same issue does not occur on our installation. Did you modify any of the templates, or add any custom template modification in the functions.php file?
Thank you for your patience.
Best regards,
IsmaelApril 12, 2021 at 6:32 am in reply to: Strange problem in blog post element individual posts get nested? #1293847Hi,
Did you modify the blog posts template or shortcode? Looks like the content of the portfolio entries have been created using the advance layout builder, and the blog posts element have been configured to show these content as summary or excerpt. Content that were created using the advance layout builder should NOT be showing in the blog overview page by default, so this means that the blog template has been modified.
Best regards,
Ismael1Hey johnjosephjohansson,
Thank you for the inquiry.
The script is not yet working because it is currently listening for any click events done on the default menu items, but it looks like you are using the button element. To fix that, you have to look for this line..
scrollToTab( ‘.menu-item a’, ‘click’ );.. and replace it with this.
scrollToTab( ‘.avia-button’, ‘click’ );Make sure that the button link corresponds to the tab section title or ID. So with that in mind, the button link should be set to “#coffee–pastries” when you want that button to open the Coffee & Pastries tab. And if you are wondering about the double hyphen between coffee and pastries, that is because the theme automatically replaces spaces with hyphen and removes special characters, which in this case the character “&”.
Best regards,
IsmaelApril 12, 2021 at 5:56 am in reply to: Woocommerce – move review/rating stars BETWEEN Product Title and Price on Shop #1293843Hey CharlieTh,
Thank you for the inquiry.
You have to replace the hook woocommerce_before_shop_loop_item_title with woocommerce_after_shop_loop_item_title to render the rating AFTER the product title. Right now, the star-rating container is being rendered BEFORE the title.
Best regards,
IsmaelHi,
As we mentioned above, the font Finger Paint is not selected for the heading elements. You have to set it again in the Enfold > General Styling > Fonts panel.
Best regards,
IsmaelHey JantienM,
Thank you for the inquiry.
But the alignment is not nice
Which alignment? We may need to inspect the actual element in order to provide an appropriate solution. Please post a direct link to the page in the private field, and provide a screenshot if possible.
Best regards,
IsmaelHey Kraig,
Thank you for the inquiry.
Try to set the Cycles from 0 to 1. That should limit the slideshow to a single loop or prevent it from repeating.
Best regards,
IsmaelHi,
Thank you for following up.
The lightbox still works even when we are logged out, or when checking it on incognito mode. You might be looking on a cached version of the page with the scripts still minified or compressed. Please make sure to do a hard refresh or go on incognito mode, or better yet, try to check the page using another computer.
Best regards,
IsmaelApril 12, 2021 at 5:22 am in reply to: Fullscreen Slider Fixed (Background)-Image not working in Firefox #1293834Hi,
Thank you for the inquiry.
The transform property is manually added to enable hardware acceleration, or to enable the use of the graphics card to help render the page or the slider for a smoother transition. But most devices now can handle site rendering without it, which is why you are not seeing any changes.
Best regards,
IsmaelHey digitalprint2222,
Thank you for the inquiry.
You can use this snippet in the functions.php file to unlock the advance layout builder for different user roles other than the administrator.
function ava_enable_alb_for_editor() { remove_filter('avf_allow_drag_drop', 'avia_disable_alb_drag_drop', 30, 1); add_filter('avf_allow_drag_drop', 'avia_disable_alb_drag_drop_mod', 40, 1); } add_action('init', 'ava_enable_alb_for_editor'); function avia_disable_alb_drag_drop_mod( $disable ) { $user = wp_get_current_user(); $allowed_roles = array('editor', 'administrator', 'author'); $check = array_intersect( $allowed_roles, $user->roles ); if( ! empty( $check ) ) { $disable = avia_get_option('lock_alb', 'disabled') != "lock_alb" ? true : false; } return $disable; }You can add more user roles in this array.
$allowed_roles = array('editor', 'administrator', 'author');Best regards,
IsmaelHi,
Thank you for the inquiry.
Please note that the old structured-data testing tool has been replaced with the rich-results test, and according to the new tool, the page should show rich results in the search results page if configured properly.
Now regarding the error, you may have to disable the theme’s basic schema markup and install a plugin that creates a JSON-LD schema markup, which is much more extensive and accurate.
// https://wordpress.org/plugins/wpsso-schema-json-ld/
Best regards,
Ismael -
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