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Viewing 30 posts - 1,441 through 1,470 (of 67,534 total)
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  • in reply to: Issues With Display of Transparent Header #1486904

    Hey NicomIT,

    Thank you for the inquiry.

    The header seems to be displaying correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur, or Dropbox.

    This is how it looks on our end:

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Great! Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Sub-level menu does not open in a new tab #1486856

    Hi,

    Thank you for the update.

    You have to edit the parent item (Chi siamo) and disable the “Use as Mega Menu” option. Please check the screenshot below:

    View post on imgur.com

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can try this css code to move the handle to the right when enabled and to the left when disabled.

    #top .av-toggle-switch .toggle-track:before {
        right: 27px;
    }
    
    #top .av-toggle-switch input[type="checkbox"]:checked + .toggle-track:before {
        right: 0;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the modification.

    Best regards,
    Ismael

    Hey Hans Edgar Puth,

    Thank you for the inquiry.

    Since the purchase code has been lost, you will need to purchase another license in order to update the theme. With the current version, you will no longer be able to update the theme automatically via the dashboard, so you’ll need to upload the latest version to your server manually via FTP. Please check the documentation below.

    https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Unfortunately, it’s not recommended to make modifications directly in the parent theme, and we can’t help you trace back the modifications you made. We recommend installing a child theme and moving all template modifications there.

    https://kriesi.at/documentation/enfold/child-theme/

    Let us know if you need more info.

    Best regards,
    Ismael

    in reply to: Sub-level menu does not open in a new tab #1486849

    Hey Marco,

    Thank you for the inquiry.

    Are you referring to the main menu? Please provide the site URL in the private field so we can check the issue further — a screenshot will also help.

    Best regards,
    Ismael

    in reply to: Launch a lightbox gallery with a button #1486848

    Hey woogie07,

    Thank you for the inquiry.

    Have you tried using an image URL as the link for the Button element? This should trigger the lightbox and open the gallery that includes the images on the page. Let us know if this works for you.

    Best regards,
    Ismael

    Hey tebitron,

    Thank you for the inquiry.

    You can use the avf_contact_form_autoresponder_mail to filter the content of the autoresponsder message.

    Example:

    add_filter("avf_contact_form_autoresponder_mail", function($mail_array, $new_post, $form_params, $class) { 
        $mail_array["Message"] = str_replace('true', 'Ja', $mail_array["Message"]);
        $mail_array["Message"] = str_replace('false', '', $mail_array["Message"]);
    
        return $mail_array;
    }, 10, 4);
    

    Let us know the result.

    Best regards,
    Ismael

    Hey onlineprodcontent,

    Thank you for the inquiry.

    The dynamic css will be generated during these instances: importing a demo, saving the theme options, updating a page or toggling the file compression settings. We recommend to toggle or temporarily disable the file compression upon deployment or resave the theme options to regenerate the required resources.

    Unfortunately, we can’t provide more details about the Docker setup because we’re not familiar with your compose settings. However, based on your description, each WordPress container is a clone of the original that shares the same volume, so it’s possible that a conflict occurs with the dynamic stylesheets. Are the WP containers accessible separately? Can you save the theme options for each container individually?

    Best regards,
    Ismael

    Hey ORC,

    Thank you for the inquiry.

    When the toggle has a color and the thumb or handle is positioned on the left, it means that it is enabled. If it’s gray and the handle is on the right, then it’s disabled.

    These toggles are disabled:

    View post on imgur.com

    These are enabled:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Open Sans ZIP #1486843

    Hey Alex,

    Thank you for the inquiry.

    The font seems to be displaying correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

    If you need to adjust the letter spacing, try to add this css code:

    p {
        letter-spacing: 0.1em;
    }

    Result:

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Tab section – Link a tab to a new page? #1486842

    Hey amyncuih,

    Thank you for the inquiry.

    There is no option for this by default, but you might be able to apply the link using a custom script. Unfortunately, this type of modification is beyond the scope of support.

    Please check the documentation below:

    https://www.w3schools.com/jsref/prop_loc_href.asp
    https://www.w3schools.com/jsref/met_element_addeventlistener.asp

    Best regards,
    Ismael

    in reply to: Featured image box #1486783

    Hi,

    Thank you for the update.

    We checked the site, but we haven’t yet figured out why the featured image option is missing. Please try to clone the site to a staging environment, then provide the WP and FTP login details so we can investigate further.

    Best regards,
    Ismael

    in reply to: Enfold Mobile Menu Will Not Update #1486782

    Hey Michael Canger,

    Thank you for the inquiry.

    The mobile menu seems to be displaying correctly on our end. Did you manage to resolve this? Please check the screenshot below.

    View post on imgur.com

    If the issue persists, please provide a screenshot using platforms like Savvyify, Imgur or Dropbox.

    Best regards,
    Ismael

    in reply to: Shop pages and product page – Sidebar on left #1486781

    Hey whdsolutions,

    Thank you for the inquiry.

    You can add this code to the functions.php file to override the default layout of the shop page.

    add_action( 'init', 'avia_woocommerce_sidebar_pos_left_cb' );
    
    function avia_woocommerce_sidebar_pos_left_cb() {
        remove_filter( 'avf_sidebar_position', 'avia_woocommerce_sidebar_pos', 10 );
    
        function avia_woocommerce_sidebar_pos_left( $sidebar ) {
            if( is_product() ) {
                $sidebar = 'sidebar_left'; 
            }
            return $sidebar;
        }
    
        add_filter( 'avf_sidebar_position', 'avia_woocommerce_sidebar_pos_left', 10, 1 );
    }

    Let us know the result.

    Best regards,
    Ismael

    Hi,

    There is no option to sort the order of the categories and will require modifications that are beyond the scope of support. You may need to use a third party sorting plugin such as FacetWP, but it will require some template modifications.

    https://facetwp.com/

    For this type of customization, you can contact Codeable.

    https://kriesi.at/contact/customization

    Thank you for understanding.

    Best regards,
    Ismael

    in reply to: GA4 blocking #1486779

    Hey dburton77,

    Thank you for the inquiry.

    Yes, you have to put the tracking code in the Enfold > Google Services > Google Analytics > Google Measurement ID field. This is the only way the theme can detect if the tracking script is present on the site and allow the privacy cookies to control it.

    Best regards,
    Ismael

    in reply to: Hierarchy for portfolio entries #1486778

    Hi,

    Great! Glad to know that his has been resolved. Please don’t hesitate to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Advanced Builder Gray Screen #1486777

    Hi,

    Thank you for the update.

    Try to include this css code to remove the read more link with arrow.

    #top .bloglist-simple .read-more-link {
        display: none;
    }

    This should remove these elements.

    View post on imgur.com

    Best regards,
    Ismael

    in reply to: Customize the Contact Form EMAIL #1486776

    Hi,

    i have 2 Elements to show side-by-side on the webpage front-end by changing their style width to 1/2.

    The reason the elements got split is that the empty line adds a br tag even on the frontend. The filter we provided above should remove those line breaks. Try to avoid placing the empty line element within rowed elements.

    Best regards,
    Ismael

    in reply to: Accordion element moving page #1486726

    Hey nebuddlho,

    Thank you for the inquiry.

    The document should scroll a bit after clicking on the toggle to focus on the content or the toggle heading, but not all the way to the top. We can’t reproduce the issue on our local installation, so it’s probably a conflict with a plugin or a custom modification. Please try deactivating the plugins temporarily, remove all custom modifications, purge the cache, and then test it again. Let us know the result.

    Best regards,
    Ismael

    in reply to: Hierarchy for portfolio entries #1486725

    Hi,

    Thank you for the update.

    We tried adding the code to the functions.php file around line 43, but encountered an error afterward. Would you mind posting the FTP details in the private field so we can investigate the issue further? Where exactly did you add the code?

    Best regards,
    Ismael

    Hey Blatze,

    Thank you for the inquiry.

    Have you tried using a different image element, maybe a slider (Fullwidth or Fullscreen), on mobile view instead of the Horizontal Gallery element? If you need the slider to resize based on the dimensions of the images, you can use the Fullwidth Easy Slider. Let us know the result.

    Best regards,
    Ismael

    Hi,

    Great! Glad to know this has been resolved. Please feel free to open another thread if you have more questions. Have a nice day.

    Best regards,
    Ismael

    in reply to: Enfold generating errors from WP SMTP Mail plugin #1486722

    Hi,

    Thank you for the info.

    Yes, unfortunately, the Enfold Numeric Captcha can be easily bypassed nowadays. We recommend activating Google reCAPTCHA or use a more advanced contact form plugin with security-related extensions, such as Contact Form 7, Gravity Forms, or WPForms. Please check the links below.

    https://wordpress.org/plugins/contact-form-7-honeypot/
    https://wpforms.com/docs/how-to-set-up-and-use-recaptcha-in-wpforms/

    We’ll keep the thread open.

    Best regards,
    Ismael

    in reply to: Flip box behavior all wrong #1486721

    Hey earthnutvt,

    Thank you for hte inquiry.

    Make sure the aspect ratio of the images is square. Remove any text from the image and use it instead as the Grid Item Title of the icon flipbox item. If that’s not possible, you can add the following css code to make sure the entire image is visible, but the image size may not stay proportional to the flipbox content.

    #top .avia-icon-grid-container .avia-icongrid-flipbox .avia-icongrid-wrapper .avia-icongrid-front.bg-img:before {
        background-size: contain;
    }
    

    Best regards,
    Ismael

    in reply to: Featured image box #1486720

    Hey cuccarini,

    Thank you for the inquiry.

    We can’t reproduce the issue with the featured image on our installation, so it’s possible that it’s caused by a plugin or a custom modification.

    Regarding the enfold-child notice or warning, you need to add the template declaration at the very top of the style.css file.

    /*
    Theme Name: Enfold
    Description: <strong>A superflexible and responsive Business Theme by Kriesi</strong> -
    Update notifications available on Facebook and via newsletter:
    - <a href='http://www.facebook.com/pages/Kriesi/333648177216'>Join the Facebook Group</a> - <a href='http://kriesi.at/newsletter'>Subscribe to our Newsletter</a>
    Version: 7.1.1
    Author: Kriesi
    Author URI: https://kriesi.at
    License: Themeforest Split Licence
    License URI: -
    Theme URI: kriesi.at/themes/enfold/
    Envato_ID: 4519990
    */
    
    /*
    * PLEASE DO NOT EDIT THIS FILE!
    *
    * This file is only in your themefolder for WordPress to recognize basic theme data like name and version
    * CSS Rules in this file will not be used by the theme.
    * Instead use the custom.css file that is located in your themes /css/ folder to add your styles.
    * You can copy a style rule from any of your css files and paste it in custom.css and
    * it will override the original style. If you just want to add small css snippets you might also
    * want to consider to add it to the designated CSS option field in your themes backend at: Theme Options->General Styling
    */
    
    

    Looks like you’ve made some css modifications and removed this part.

    Best regards,
    Ismael

    in reply to: Events calendar #1486719

    Hey lelouxwebdesign,

    Thank you for the inquiry.

    The container with the text “Er zijn geen aankomende evenementen” is generated by the Tribe Events Calendar plugin, not by the theme. You may need to contact the plugin developers to ask whether the notice or message container can be disabled.

    You can try this css code, but it might disable the notice container completely, which may not be necessary.

    .tribe-events-header__messages.tribe-events-c-messages {
        display: none !important;
    }
    

    Best regards,
    Ismael

    in reply to: Customize the Contact Form EMAIL #1486718

    Hi,

    Thank you for the update.

    We simply mean that it may not work on email clients that do not support html. They should render correctly on major email clients such as Gmail or Outlook. You can test this by using the following filter in the functions.php file, sending a message, and checking whether the heading and test strings render properly with the html formatting applied.

    add_filter('avf_form_message', 'avf_form_message_mod', 10, 3);
    function avf_form_message_mod($message, $new_post, $form_params) {
        $message = "<h1>Heading</h1><strong>TEST</strong>" . $message;
        return $message;
    }
    

    – but i have no idea what to put there.

    You can manipulate the content of $message as shown in the previous examples. You can inject html into specific parts of the text or prepend/append additional content to the message. Unfortunately, this level of customization is beyond the scope of our support. If you’re not sure how to proceed, consider hiring a freelance developer or contact Codeable.

    https://kriesi.at/contact/customization

    Regarding the issue with “Print in email only”, which email client are you testing this with? Try to add the following code to the functions.php file to remove al line breaks from the message:

    add_filter( 'avf_form_mail_form_field', 'avf_form_mail_form_field_mod', 10, 7 );
    function avf_form_mail_form_field_mod( $form_field, $new_post, $form_elements, $form_params, $element, $key, $field_value ) {
        $form_field = preg_replace( '#<br\s*/?>#i', '', $form_field );
        return $form_field;
    }
    

    Best regards,
    Ismael

    in reply to: Secondary menu #1486637

    Hi,

    Thank you for the update.

    Did you add the css code as is? You have to modify it a bit to target the appropriate element.

    Example:

    #top .av_header_transparency #header_meta {
        padding-top: 20px;
        border-bottom: 0;
    }
    
    #top #wrap_all .av_header_transparency .sub_menu > ul #menu-item-21 a {
        border: 2px solid #ffffff;
        border-radius: 2px;
        padding: 9px;
    }
    

    View post on imgur.com

    Best regards,
    Ismael

Viewing 30 posts - 1,441 through 1,470 (of 67,534 total)