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Hey schweg33,
Thank you for the inquiry.
The word “Batliner” or “Bat” appears on both pages — 34 times. Did you figure out the issue?
Best regards,
IsmaelHey Anne,
Thank you for the inquiry.
Please check the links below for possible solutions:
— https://kriesi.at/support/topic/frontend-how-to-hide-image-title-on-hover/#post-1469760
— https://kriesi.at/support/topic/disable-image-title-tooltip-on-hover/#post-1467149Let us know if you need more info.
Best regards,
IsmaelHi,
The timeline element seems to be loading properly now. It’s possible that the script responsible for rendering the timeline and other related scripts is delayed, causing the display issue. You might need to optimize the site’s loading speed to help with the delay. Please check the articles below.
— https://gtmetrix.com/wordpress-optimization-guide.html
— https://wpengine.com/resources/improve-wordpress-site-speed/
— https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslowBest regards,
IsmaelHi,
Please replace the script with this:
function av_inline_popup_enabler() { ?> <script> (function($){ $(document).ready(function() { $('[class*="group-"]').each(function() { $(this).magnificPopup({ delegate: 'a.inline_popup', type: 'image', gallery: { enabled: true }, midClick: true, callbacks: { elementParse: function(item) { var href = item.el.attr('href'); if (href.match(/\.(jpg|jpeg|png|gif|webp)(\?.*)?$/i)) { item.type = 'image'; } else { item.type = 'iframe'; } }, open: function() { var title = this.st.el.attr('title') || this.st.el.attr('alt') || ''; if (title) { var $caption = $('<div class="mfp-title" style="text-align:center; padding:10px 0;">' + title + '</div>'); this.contentContainer.append($caption); } } } }); }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'av_inline_popup_enabler', 9999);This will group the items based on the parent container (group-1, group-2) and also parse the element format and return the correct type, so you don’t need to add the iframe parameter to images.
<div class="group-1"> <a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="inline_popup" href="image.jpeg" title="Image 1">Image 1</a> <a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="inline_popup" href="video.mp4?iframe=true" title="Video 1">Image 2</a></div> <div class="group-2"> <a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="inline_popup" href="image.png" title="Image">Image</a></div>Best regards,
IsmaelHi,
Thank you for the update.
There is no replacement for the av_icon_class, but you can create your own utility function by using this code.
global $avia_config; return 'avia-font-' . $avia_config['font_icons'][ $char ]['font'];This is the current av_icon_class function for reference.
/** * pass a string that matches one of the key of the global font_icons array to get the font class * * @since ???? * @deprecated since 7.0 * @param string $char * @return string */ function av_icon_class( $char ) { global $avia_config; _deprecated_function( 'av_icon_class', '7.0', 'No longer used by Enfold' ); return 'avia-font-' . $avia_config['font_icons'][ $char ]['font']; }Best regards,
IsmaelHi,
For now, you will have to add the modifications directly to the parent theme. We may include it in the next patch if it works.
Best regards,
IsmaelMay 22, 2025 at 7:44 am in reply to: Sub-menu font size, color, or family does not change on desktop #1484566Hey AffiliateAmit100,
Thank you for the inquiry.
Looks like the mega menu option is active. Try editing the menu items in the Appearance > Menus panel and make sure that the Use as Mega Menu checkbox is not enabled.
Best regards,
IsmaelHi,
Will that happen wherever Masonry appears?
Yes, for some reason, it executes a function intended for Woocommerce. Try editing the file at enfold/config-templatebuilder/avia-shortcode-legacy/av-helper-masonry.php and look for the following code around line 1273:
if ( function_exists( 'WC' ) ) { avia_wc_clear_catalog_ordering_args_filters(); $avia_config['woocommerce']['disable_sorting_options'] = false; }Replace it with:
if ( function_exists( 'WC' ) && ! class_exists( 'BigCommerce' ) ) { avia_wc_clear_catalog_ordering_args_filters(); $avia_config['woocommerce']['disable_sorting_options'] = false; }Let us know if the issue persists.
Best regards,
IsmaelMay 22, 2025 at 7:21 am in reply to: Reopening ticket to closed thread re fixed backgrounds on ipad not displaying #1484563Hi,
Good to know! Glad it’s working. We’ll keep the thread open.
Best regards,
IsmaelHi,
Thank you for the update.
We tried capturing a short video of the page and only then we are able to reproduce the issue. What happens if you temporarily disable the Enfold > Performance > File Compression settings and the cache plugin? Did you install compression plugin or any performance-related extensions?
Best regards,
IsmaelHey solid353,
Thank you for the inquiry.
The builder content of the portfolio items seems to be broken when we checked. In the “shelfi-long” portfolio item, the slider element doesn’t contain any slides. Did you add any html tags to the portfolio items? Please try recreating the items from scratch and make sure that there are no invalid html tags.
Best regards,
IsmaelHi,
Great! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Thank you for the info. The test page requires a password, but we couldn’t find any password settings in the page editor. We tried creating a new page and setting its status to “Private”, but it still requires a password. Where is this set?
Best regards,
IsmaelHey NBSGMBH,
Thank you for the inquiry.
The site seems to be displaying fine on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox.
Best regards,
IsmaelHi,
We just noticed that you’re trying to load jpg images. What happens when you remove the iframe=true parameter completely? Make sure that link contains the “lightbox” class name.
<div class="isotope"> <a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="lightbox" href="xxx.jpg"> 01 </a> <a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="lightbox" href="xxx.jpg"> 02 </a></div>The title or alt attribute should automatically display without the custom script.
Best regards,
IsmaelHey Bob,
Thank you for the inquiry.
If you want the default configuration (Appearance > Customize > WooCommerce) to apply to product images, you can add the following code to the functions.php file:
add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 ); function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) { return 'woocommerce_thumbnail'; }Let us know the result.
Best regards,
IsmaelHi,
You can choose which menu to display using the Navigation Menu widget. Go to Appearance > Menus, create a new menu, and then select it in the Navigation Menu widget. Please refer to this documentation below for more info.
— https://wordpress.com/support/widgets/navigation-menu-widget/
Unfortunately, adding an expandable submenu in the footer requires custom modifications that fall outside the scope of our support. You may need to hire a freelance developer or contact Codeable for assistance.
— https://kriesi.at/contact/customization
Best regards,
IsmaelMay 22, 2025 at 6:17 am in reply to: Fixed and shrinked Header: Placement problems with logo and menu #1484553Hi,
Looks like you’ve replaced the logo with a smaller image. Let us know if you need more assistance.
Best regards,
IsmaelHey Bryan,
Thank you for the inquiry.
Did you remove the code? Please create a test page, then add the script again so we can inspect the issue.
Best regards,
IsmaelHey NicomIT,
Thank you for the inquiry.
You can replace the av_icon_string function with:
avia_font_manager::frontend_icon( $avia_config['font_icons'][ 'search' ]['icon'], $avia_config['font_icons'][ 'search']['font'], 'string', true );For av_icon_char, simply replace the “string” argument with false and remove the third parameter.
avia_font_manager::frontend_icon( $avia_config['font_icons'][ 'search' ]['icon'], $avia_config['font_icons'][ 'search']['font'], false );You may also need to set the WP_DEBUG to false.
— https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
Best regards,
IsmaelHey panoptic2012,
Thank you for the inquiry.
Based on the errors, it appears to be an issue with the avia_wc_clear_catalog_ordering_args_filters function in the Masonry element. Did you also enable Woocommerce? What happens when you remove the Masonry element from the home page?
Best regards,
IsmaelHi,
Great! Glad to know this has been resolved. Have a nice day.
Best regards,
IsmaelMay 21, 2025 at 6:25 am in reply to: Reopening ticket to closed thread re fixed backgrounds on ipad not displaying #1484516Hi,
The images are smaller because they are constrained within the section area using the css rule “background-size: contain !important;”. You can try changing it back to “cover”, but this may cause the “zoomed-in” issue to return.
Try this css code in place of the recent one, then make sure to purge the cache or clear your browser history.
@media only screen and (max-width: 1366px) { /* Add your Mobile Styles here */ .avia-full-stretch, .avia-bg-style-fixed { background-attachment: scroll !important; background-size: cover !important; } }Best regards,
IsmaelHi,
Thank you for the update. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings. If it’s still not working, please provide the login details in the private field so we can inspect the elements.
Best regards,
IsmaelHi,
Thank you for the update. We deleted the URL from the previous post.
Try to replace the html with:
<a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="content1 inline_popup" href="IFRAME URL HERE" > <span class="dashicons dashicons-playlist-video"></span> </a>Add this code in the functions.php file:
function av_inline_popup_enabler() { ?> <script> (function($){ $(document).ready(function() { $('.inline_popup').magnificPopup({ type: 'iframe', midClick: true, callbacks: { open: function() { var title = this.st.el.attr('title') || this.st.el.attr('alt') || ''; if (title) { var $caption = $('<div class="mfp-title" style="text-align:center; padding:10px 0;">' + title + '</div>'); this.contentContainer.append($caption); } } } }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'av_inline_popup_enabler', 9999);Then insert this css code in the Quick CSS field:
div .mfp-title { z-index: 9999; position: relative; color: #ffffff; bottom: -50px; }Best regards,
IsmaelHi,
Thank you for the short clip. We are still unable to reproduce the issue on our end. Please see the screenshot below.
Best regards,
IsmaelMay 21, 2025 at 6:01 am in reply to: Problem to unlock “Lock advanced layout builder” for editor #1484512Hi,
Thank you for the update.
In enfold/config-templatebuilder/avia-template-builder/php/class-save-buildertemplate.php file, the aviaSaveBuilderTemplate methods have a permission check that only allows users with the edit_posts capability to interact with the builder templates.
if( ! current_user_can( 'edit_posts' ) ) { die(); }Please make sure that the Editor role has the capability to “edit_posts”.
— https://wordpress.org/documentation/article/roles-and-capabilities/#edit_posts
If the issue persists, post the login details for an admin and editor account in the private field so we can check the issue further.
Best regards,
IsmaelHi,
@spooniverse: Try using “header_replacement_logo”.$logo_url = avia_get_option( 'header_replacement_logo' );If this doesn’t work or if you need more help, please feel free to open another thread.
Best regards,
IsmaelMay 21, 2025 at 5:42 am in reply to: Woocommerce variable products with advanced layout-editor #1484510Hey H.O. GmbH,
Thank you for the inquiry.
Please note that when you switch to the Advanced Layout Builder (ALB), all default product elements will be removed and you’ll need to start from scratch. This will also limit functionality to only the elements available in the builder. We do not recommend switching to ALB, especially for variable products because variation switching will no longer work properly, particularly in the gallery and price display. You may need to switch back to the default editor for your variable products.
Best regards,
Ismael -
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