Hi,

Thank you for the update.

Would you mind providing the WP and FTP login account so that we could check the issue properly? Please post the login details in the private field.

Best regards,
Ismael

Hi,

That should be possible with the following css code but you may need to also adjust the rest of the elements within the header container. Please look for the css using this selector..

.responsive #top #header #header_main .inner-container .main_menu

.. and add these properties..

	position: absolute;
	width: 110vw;
	bottom: -30px;
	left: -20vw;

Or just use this css code.

.responsive #top #header #header_main .inner-container .main_menu {
	order: 3;
	flex-basis: 100%;
	align-items: center;
	align-self: center;
	height: inherit !important;
	background: gold;
	justify-content: center;
	position: absolute;
	width: 110vw;
	bottom: -30px;
	left: -20vw;
}

Best regards,
Ismael

Hi,

The left side is still broken with the image below the text.

As we mentioned above, there is an unclosed html tag in the title field of the post contained in the left navigation, which is why it is broken. You have to edit that post and make sure that all tags are closed properly. And you may need to refrain from using span tags inside the title field because it is the same tag used in the post nav.

Best regards,
Ismael

Hi,

Looks like the onStateChange is triggered properly on Safari. Please look for this code in the slideshow-video.js around line 310:

var command = _self.options.loop != false ? 'loop' : 'av-video-ended';

Below, add this code.

console.log("YOUTUBE ENDED");

After that, make sure to purge any cache and in the browser console, check if you can see the log that we created above.

Is it working correctly when minification or compression is completely disabled? Please try to disable the WP Rocket plugin temporarily, remove the browser cache, then test it again.

Best regards,
Ismael

Hi,

is there a way where both can work together?

This may not be possible because when the responsive image option is enabled, WP will automatically select the appropriate size based on the current screen resolution instead of the selected thumbnail. Did you refresh the site or purge the cache before regenerating the images? Please make sure that the site is using the latest version of the theme, 4.7.6.4.

Would you mind providing the WP and FTP login details again so that we could test it properly?

Best regards,
Ismael

Hi,

Sorry for the delay. Looks like css and js files are currently minified or compressed. Have you tried disabling that option temporarily? You may also need to disable the cache plugin while testing the site.

Usually, errors on iOS also occurs on older versions of IE but this is not what is happening in this case — the site looks fine even on older version of IE.

Screenshot of the site on IE: https://imgur.com/Wy5KAzr

Best regards,
Ismael

Hey edavies34,

Thank you for the inquiry.

It is not working correctly when added inside a builder because of the input tags. You may need to create a custom shortcode for the form and use the shortcode inside a text or code block instead of directly embedding the code.

// https://codex.wordpress.org/Shortcode_API

Best regards,
Ismael

Hey creativeopole,

Thank you for the inquiry.

Are you sure the plugin URL above is correct? It just redirects to the plugin search page with the keyword “garden-product-checker”.

Sadly, we do not provide support for third party plugins as stated on our support policy. You may need to contact the plugin developers for additional assistance.

Best regards,
Ismael

Hey kaylesimon,

Thank you for the inquiry.

There is a way to set the post navigation to display only items that belong in the same category using the avia_post_nav_entries filter. Just make sure that the items that you want to be excluded are not in the same category as the others.

function avia_post_nav_entries_mod($entries, $settings)
{
	if($settings['type'] == 'portfolio')
	{
		$settings['same_category'] = true;
	}

    return $entries;
}
add_filter( 'avia_post_nav_entries', 'avia_post_nav_entries_mod', 10, 2); 

Best regards,
Ismael

Hey Ralf,

Thank you for the inquiry.

Try to use this css code to fix the alignment of span tags within the post navigation.

.avia-post-nav .entry-info span {
	display: inline;
	vertical-align: middle;
}

.avia-post-nav .entry-title, .avia-post-nav .entry-image {
	display: table-cell !important;
}

And please make sure that all html tags in the title field are closed properly because they could break the layout of the navigation. Please check one of the product items with unclosed html tag. (see private field)

Best regards,
Ismael

Hey Asterios,

Thank you for the inquiry.

Did you enable the updated calendar designs? The single event page looks broken when this option is enabled because the default-template.php file from the theme is not loaded. You have to use this snippet in the functions.php file to make sure that the required template file is used.

// register default v2 templates
if( ! function_exists( 'avia_events_template_paths_v2' ) )
{
	add_filter( 'tribe_template_file', 'avia_events_template_paths_v2', 10, 2 );

	function avia_events_template_paths_v2( $found_file, $name )
	{
		if( $name[0] == "default-template" && is_single() )
		{	
			$file = AVIA_EVENT_PATH . "views/" . $name[0] . '.php';			
		}

		return $found_file;
	}
}

Best regards,
Ismael

Hey jannnnnneke,

Thank you for the inquiry.

The submenu item is not accessible because the header_meta container where the top menu resides is under the header_main container — the header_main is the logo and main menu container. We could adjust the stack order or the z-index property of the header_meta so that it is positioned above the header_main container but this will cause the header_meta container to cover the logo, which is supposed to overlap or overflow on both containers.

#header_meta {
	position: relative;
	z-index: 50;
}

Another solution is to adjust the width of the top bar, but it does not look as good as the current design.

#header_meta {
	position: relative;
	z-index: 50;
	width: 80%;
	float: right;
}

Best regards,
Ismael

Hey CharlieTh,

Thank you for the inquiry.

The Video element in the builder has an option where you can set the video to only load after a user interaction — meaning user has to click on the preview image first before the actual video will load.

Please add a Video element, apply a preview or fallback image to it and in the Advanced > Privacy Settingspanel, set the Lazy Load videos settings to the second option (Wait for user interaction to load the video).

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Do you have an svg file of the mewe icon? You should be able to upload it to fontello to create a custom icon font and upload it to the theme’s icon font manager. You can then follow the instructions above on how to assign a custom icon font to a social icon.

Best regards,
Ismael

Hi,

You are very welcome! Glad we could help.

Yes, we removed the previous ava_remove_custom_slug and added it again along with the ava_add_cpt_post_names_to_main_query and avf_portfolio_cpt_args_mod functions. To avoid further confusion, you can copy the final code here.

// https://kriesi.at/support/topic/enfold-remove-portfolio-item-from-the-url/#post-1275954

Thank you for your patience.

Best regards,
Ismael