Forum Replies Created
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April 3, 2025 at 8:07 am in reply to: Show ACF fields in Blog Post simple list instead of Author and Date #1480694
Hi,
Great! Glad to know this has been resolved. Let us know if you have more questions. Have a nice day
Best regards,
IsmaelApril 3, 2025 at 8:05 am in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1480693Hi,
Excluding the av_recaptcha_token transient might also help:
— https://developer.wordpress.org/reference/hooks/pre_transient_transient/
— https://developer.wordpress.org/reference/functions/wp_cache_add_non_persistent_groups/In the functions.php file:
add_filter( 'pre_transient_av_recaptcha_token', '__return_false' );The Appearance > Theme File Editor is not accessible, so we’re not able to test this.
Best regards,
IsmaelApril 3, 2025 at 7:54 am in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1480692Hi,
We installed the Transients Manager plugin, and according to it, the site is using a persistent object cache. It’s possible that the site is retrieving an old version of the transient entry from the object cache instead of the wp_options table. What happens when you disable this feature temporarily?
Best regards,
IsmaelHey fanlokbun,
Thank you for the inquiry.
Did you try the other suggestion in the thread? https://kriesi.at/support/topic/masonry-gallery-fade-in-on-load/#post-1366942
Best regards,
IsmaelApril 3, 2025 at 7:36 am in reply to: Accordion disapears when another accordion is opened. #1480690Hey fcrmsterkens,
Thank you for the inquiry.
The issue occurs because the toggles share the same ID. To fix this, please edit each tab and assign a unique ID in Advanced > Developer Settings > For Developers: Custom Toggle ID field. For example, you can use toggle-A-1 for the first item in the first accordion, toggle-B-1 for the first item in the second accordion, and toggle-C-1 for the last accordion. Let us know the results.
Best regards,
IsmaelHi,
Thank you for the info.
We would like to try to override the wpml-config using the dedicated field in WPML > Settings (https://wpml.org/documentation/support/language-configuration-files/overriding-language-configuration-files/), but a script error prevents us from saving the changes. This is the error:
Uncaught SyntaxError: Unexpected token '<' (at https://site.de/?wpml-app=ate-dashboard&ver=472900:8:1) Line:8 ateDashboard(params); <pre style="padding:1em; background-color: #f8f8f8; color: #0a001f"><?xml version="1.0" encoding="UTF-8"?> <shortcodes> <shortcode> <tag>av_codeblock</tag> <attributes> <attribute>alb_description</attribute> <attribute>av_uid</attribute> <attribute>codeblock_type</attribute>This might also be the reason why the Text Block and other elements are not translatable. Please forward this error to WPML support and once the issue is fixed, try to delete the wpml-config.xml file in the child theme folder, then transfer its content into the WPML > Settings > Custom XML Configuration tab.
Let us know the result.
Best regards,
IsmaelApril 3, 2025 at 7:07 am in reply to: Display issue on select pages of website – showing as html #1480686Hi,
Thank you for the screenshots.
We were able to reproduce the issue on the About page. We tried logging in, but it requires another verification code sent to the email address. Please disable this security feature temporarily so we can check the dashboard.
Best regards,
IsmaelHey imagestudios,
Thank you for the inquiry.
1.) Since the page has a transparent header, the main menu color must be adjusted in Enfold > Theme Options > Transparency Options > Transparency Menu Color. You can adjust the menu style for the default header in the Advanced Styling panel.
2.) The issue is due to the br tag in the Prepended static text field. We recommended removing the br tag because this also creates line breaks on the rotating text. To fix the issue, we enabled the debug mode and manually adjusted the rotator shortcode in the debug field.
Best regards,
IsmaelHi,
Thank you for the update.
You can adjust the theme colors in the Enfold > General Styling panel. Open the Main Content or Alternate Content tab, then adjust the value of the Background Color field. You can also adjust the font color there.
Best regards,
IsmaelApril 2, 2025 at 7:04 am in reply to: After adding Captcha V3, we get “Token to validate form already expired.” #1480618Hi,
Thank you for the update.
Would you mind creating a staging environment so we can check the issue without affecting the live site? You can use Duplicator or WP Migrate DB to clone the site to a different domain. Please provide the WP and FTP details in the private field.
Best regards,
IsmaelHey Damenwahl,
Thank you for the inquiry.
Have you tried clearing the browser cache/history completely? Also, try checking the site in private or incognito mode to make sure that the latest changes are loaded. If the issue persists, please provide a screenshot using platforms like Dropbox or Imgur.
Best regards,
IsmaelHi,
Regarding the scroll issue, this might help:
— https://kriesi.at/support/topic/pop-up-lightbox/#post-1429477
— https://kriesi.at/support/topic/inline-popup-enabler-not-working/#post-1371459This adds the no-scroll class name to the popup link.
Best regards,
IsmaelApril 2, 2025 at 6:21 am in reply to: Changes in child theme css file (style.css) do not show up #1480615Hi,
Thank you for the update.
Where can we check the issue? Please provide the site URL and login details in the private field so we can check it properly. Adding the wp_enqueue_scripts hook above is not necessary because the style.css in the child theme should be loaded by default. Did you subscribe to a CDN provider?
Best regards,
IsmaelHi,
Glad to know that this has been resolved! We’ll forward the thread to our channel for further considerations. If you have more questions, please feel free to open another thread. Have a nice day.
Best regards,
IsmaelHey envis,
Thank you for the inquiry.
Have you tried placing the shortcode inside a Text Block? You should be able to translate the content of the Text Block element in the WPML Translation Editor. If this doesn’t work, please provide the login details in the private field. For additional assistance, please contact the WP Booking System plugin developers.
Best regards,
IsmaelHi,
Thank you for the update.
Instead of placing the search widget inside a Color Section, try inserting it directly into the header using a widget or widget area. Please refer to this documentation for more info.
— https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area
This is the html of the search element, which can be placed inside a Text widget: https://pastebin.com/K8x7qu9g
Best regards,
IsmaelApril 2, 2025 at 5:31 am in reply to: Show ACF fields in Blog Post simple list instead of Author and Date #1480610Hi,
You need to place the loop-index.php file inside the “includes” folder. Follow the folder structure: child theme > includes > loop-index.php. Let us know the result.
Best regards,
IsmaelHey Loveronika,
Thank you for the inquiry.
We were not able to check the site because it has an invalid SSL certificate. Please ask your hosting provider to renew the certificate or register a new one.
Best regards,
IsmaelApril 2, 2025 at 5:10 am in reply to: lost ability to add or edit link in team member element #1480608Hi,
Thank you for the update.
It’s not possible to directly apply a link to the Team Member element, but you can use the Content > Add/Edit Social Service or Icon Links settings to add icons or buttons that link to different URLs.
Best regards,
IsmaelHi,
Unfortunately, we’re not sure why the sender form is removed after toggling the popup. Please contact the script or plugin authors for additional assistance.
Best regards,
IsmaelHi,
We’re from all over the world — Austria, Philippines, Turkey, United States and Sweden. Let us know once it’s ready.
Best regards,
IsmaelApril 1, 2025 at 5:30 am in reply to: WooCommerce hover over image changes to first gallery image #1480555Hi,
This modification is intended only for the Enfold theme — it will not work with other themes.
Best regards,
IsmaelHi,
We removed the screenshot. Have you tried clicking “Purge All” in the LiteSpeed Cache plugin?
Best regards,
IsmaelApril 1, 2025 at 5:23 am in reply to: Show ACF fields in Blog Post simple list instead of Author and Date #1480553Hi,
Thank you for the update.
We may need to inspect the page and access the dashboard to properly check the modification. Please provide the site URL and login details in the private field.
Best regards,
IsmaelHi,
Great! Glad to know that this has been resolved. Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Glad to know you managed to make this work! Unfortunately, there is no list of scripts or functions like this, but you can always ask in the forum if you need anything. Have a nice day.
Best regards,
IsmaelHey Munford,
Thank you for the inquiry.
You can try the following modification — simply replace the lines above with this code.
if (is_page([1147, 945])) { $preloader = avia_get_option('preloader') === "preloader" ? 'av-preloader-active av-preloader-enabled' : 'av-preloader-disabled'; }Let us know the result.
Best regards,
IsmaelHi,
Could you provide a screenshot of the issue? We tried logging into the site, but the account details above are incorrect. Please provide another login account so we can check the live site.
Best regards,
IsmaelHey finchkelsey,
Thank you for the inquiry.
We may need to inspect the site and inspect the elements. Please post the site URL in the private field and provide a screenshot using platforms like Savvyify, Imgur or Dropbox.
Best regards,
Ismael -
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