Hi,

Thank you for update.

1.) The slideshow in the catalogue page is now full width. How did you fix the issue?

2.) Which widgets are you referring to? You should be able to edit the sidebar widgets in the Appearance > Widgets panel.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

The Preview Image settings is inside the Blog Posts element in the page. Did you adjust the dimension of the entry_with_sidebar thumbnail? This is the name of the thumbnail used in the single post pages. By default, the size of the thumbnail should be 845x321px.

Thank you for your patience.

Best regards,
Ismael

Hi,

Based on your descriptions, it seems to be an issue with the membership plugins. Does it work properly when those plugins are disabled? It is possible that one of the options from the plugin is causing that issue.

We do not encounter a lot of reports regarding this but we will forward the issue to our channel if it continues to be a problem.

Best regards,
Ismael

Hi,

Thank you for the info.

Could you provide a screenshot the issue? If what you see is the same as the screenshot below, then it is quite normal because the aspect ratio of the parallax image has to be retained relative to the section height. Please check the screenshot below.

Screenshot: https://imgur.com/Wu98LP6

We could set it so that the background image is fully visible within the section, but it will get distorted.

@media only screen and (max-width: 767px) {
    .av-parallax-inner {
	background-size: 100% 100% !important;
    }
}

One solution is to show a different section on mobile view by toggling the element’s Advanced > Responsive > Element Visibility options and use a background image that is specifically resize for smaller screens.

Best regards,
Ismael

Hi,

Are you referring to the space between the header and the content? That is the default top padding of the content container and if you want to remove it, please use this css code.

.content, .sidebar {
	padding-top: 0;
}

Please copy the provided modifications or snippets directly from the forum to avoid converting the symbols to their html entity code.

Best regards,
Ismael

Hi,

@kavaliauskas: We found a few script errors in the console which might be causing the issue and it looks like you have added an incorrect anchor or value for the The Cost of Bad Credit menu item.

#How%20Much%20Does%20Bad%20Credit%20Cost

You should not use any symbols for anchors and as much as possible, they should be in lowercase format.

Best regards,
Ismael

Hi,

Try to edit the open-popup-link in the slide content, then include the class name “no-scroll” to prevent the smoothscroll script from executing when the link is clicked. Have you considered making the background darker or remove the transparency so that the site content is not visible when lightbox is enabled?

Best regards,
Ismael

Hi,

Sorry about that. We renamed the wp-content > plugins folder to completely disable the plugins, but we forgot to change it back. Before doing the search and replace, did you set the Settings > General > WordPress Address (URL) & Site Address (URL) from http to https?

You should also configure the .htaccess file so that any http requests redirect to https. Please disable the cache and security plugins, then create a backup of the .htaccess file. After creating the backup, remove everything from the file, then replace it with the following.

RewriteEngine On
RewriteCond %{HTTPS} !=on
RewriteRule ^(.*)$ https://%{HTTP_HOST}%{REQUEST_URI} [L,R=301,NE]
Header always set Content-Security-Policy "upgrade-insecure-requests;"

# BEGIN WordPress
# The directives (lines) between <code>BEGIN WordPress</code> and <code>END WordPress</code> are
# dynamically generated, and should only be modified via WordPress filters.
# Any changes to the directives between these markers will be overwritten.
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

You can now do the search and replace afterwards.

Best regards,
Ismael

Hi,

Thank you for the update.

It looks fine on our end. Does your laptop have a retina display? You might have to double the size of the logo so that it still looks sharp on devices with higher PPI or screen resolutions.

Best regards,
Ismael

Hi,

Great! Glad to know that you have found the solution. Please do not hesitate to open a new thread should you need anything else.

Have a nice day.

Best regards,
Ismael

Hi,

Sorry about the delay. We cannot seem to reproduce the issue on our end. The video in the 4th slide plays automatically after sliding in, same as the video in the 2nd slide. We checked the site on Firefox Dev Windows 10. Please check the screenshot below.

Screenshot: https://imgur.com/Mo89Jqa

Best regards,
Ismael

Hi,

Thank you for the update.

1.) It is not possible to move the widgets below the banner without editing the template files, but you could make the page full width by disabling the Sidebar on Single Post Entries in the Enfold > Sidebar Settings panel.

2.) To adjust the height of the header, please go to the Enfold > Header > Header Layout panel, then look for the Header Size settings.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The script that is responsible for the contact form redirect is independently executed in the iframe, so the actual or main page does not refreshed after sending the form. We might be able to adjust the script so that it opens in a new tab or force a page refresh, but we have to modify the enfold\config-templatebuilder\avia-shortcodes\contact\contact.js directly around line 219.

This is the redirect script.

if(redirect_to && action != redirect_to)
					{
						form.attr('action', redirect_to);
						location.href = redirect_to;
						// form.submit();
					}

We should be able to instead use the window.open function and add the _blank attribute so that it opens a new tab.

if(redirect_to && action != redirect_to)
					{
						form.attr('action', redirect_to);
						window.open( redirect_to, '_blank' );
						// form.submit();
					}

You may have to use the absolute URL of the video page in order for this to work correctly.

Best regards,
Ismael

Hi,

Glad to know that the initial issue is fixed. And regarding the other issue, for some reason we cannot properly check the page or open the browser inspector. Did you disallow it using a plugin? If so, please disable the plugin and provide a screenshot of the issue. You can use imgur or dropbox for the screenshot.

Best regards,
Ismael

Hi,

@waterwalk: Please try to use the snippet or line that @lenalavendel provided above.

@lenalavendel: Thank you for the info. You should be able to override the default elements by creating another shortcode folder or path in the child theme directory. For more info on how to do that, please check the following documentation.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

Best regards,
Ismael