Hi,

Thank you for the update.

The slider image is a bit tall because its aspect ratio is almost 3:2 — the current size of the image in the slider is 927×618. Make sure that the images are much more wide than they are tall, or that the image has an aspect ratio of at least 3:1 e.g. 1500x500px, 900x300px.

Best regards,
Ismael

Hi,

As described in the documentation, extended license can be used to create a single End Product which may be sold to users. And the End Product is described as follows.

3. An End Product is one of the following things, both requiring an application of skill and effort.

(a) For an Item that is a template, the End Product is a customised implementation of the Item.

For example, the item is a magazine template and the end product is the finished magazine.

(b) For other types of Item, an End Product is something that incorporates the Item as well as other things, so that it is larger in scope and different in nature than the Item.

For example, the item is a set of icons and the end product is a mobile app for sale. See the FAQs for examples and information about End Products and the single application requirement.

So you cannot use the license for multiple websites without creating an End Product first as explained above and you cannot use it as-is.

7. This license is a “single application” license and not a “multi-use” license, which means that you can’t use the Item to create more than one unique End Product.

8. You can’t re-distribute the Item as stock, in a tool or template, or with source files. You can’t do this with an Item either on its own or bundled with other items, and even if you modify the Item. You can’t re-distribute or make available the Item as-is or with superficial modifications.

Best regards,
Ismael

Hi,

Thank you for the info.

Looks like you are using the default contact form element from the theme now. Is it working properly? Please create a test page and add the previous contact form so that we could check the issue properly. You may need to contact the plugin developers for additional assistance.

Best regards,
Ismael

Hey Yossi,

Thank you for the inquiry.

How do you expect it to work? If the advance layout builder is activated for a product item, all default elements including the product title, price, descriptions, tabs, etc. will be removed or will not render at all. This is because a different template is used, which only renders elements from the builder, so you have to add the product content manually using the available elements in the builder.

Best regards,
Ismael

Hi,

Thank you for the update.

You can try this css code to remove the title in the single product pages.

.single-product .main-title.entry-title {
    display: none !important;
}

Best regards,
Ismael

Hi,

Thank you for the info.

Is it working correctly when you update WordPress and the theme to the latest version? Did you add any custom scripts or elements in the theme that we may not know of? Please post the FTP details in the private field so that we could edit the files and debug the issue properly.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Have you tried disabling the Performance > File Compression settings temporarily? This should regenerate the scripts and stylesheets, and hopefully it will help fix the events page layout issues.

The login account above works fine but it does not have administrator rights so we were not able to check the settings properly.

Best regards,
Ismael

Hi,

Thank you for the info.

This css code limits the width of the entry-content container.

#top.single .entry-content {
   max-width: 70% !important;
   margin:0 auto;
}

If you want to only apply it on larger screens or on desktop view, you have to wrap it inside a css media query.

@media only screen and (min-width: 989px) {
	/* Add your Desktop Styles here */
	#top.single .entry-content {
		max-width: 70% !important;
		margin:0 auto;
	}
}

Best regards,
Ismael

Hey Thomas,

Thank you for the inquiry.

You should be able to use the avf_option_page_data_init filter to adjust the existing fields or settings in the theme options or add a custom option. Usage examples of the filter can be found in the following threads.

// https://kriesi.at/support/topic/add-a-custom-theme-options-tab/#post-1013077
// https://kriesi.at/support/topic/child-theme-solution-for-change-an-avia_element/#post-1018770
// https://kriesi.at/support/topic/alt-for-transparent-header-image/page/2/#post-1193253
// https://kriesi.at/support/topic/child-theme-solution-for-change-an-avia_element/#post-1018190

Another solution is to use hooks such wp_head or wp_footer.

Best regards,
Ismael

Hey Imbju,

Thank you for the inquiry.

Yes, you could use the plugin to add native support for SVG files safely or allow SVG file uploads in the Media > Library in any WordPress sites. Another option is the Safe SVG plugin.

// https://wordpress.org/plugins/safe-svg/

Best regards,
Ismael

Hi,

Thank you for following up.

We set jQuery to the legacy version in the Tools > jQuery Migrate panel and it seems to have fixed the drag and drop issue in the Appearance > Menus panel. Please purge the cache or do a hard refresh before testing the menu again.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Which animation would you like to modify? Color sections do not animate by default, so you might be referring to a different element. Most of the animations are defined in the css > layout.css file around line 2157. You could modify those animations by copying them in the Quick CSS field or the child theme’s style.css file.

Best regards,
Ismael

Hi,

Did you apply the new thumbnail size related_post_mini to the includes > related-posts.php template? The thumbnail should be specified in this code around line 113.

$post_thumb = get_the_post_thumbnail($related_post->ID, $image_size, array('title' => esc_attr(get_the_title($post_thumbnail_id))));

Replace $image_size with the new thumbnail.

$post_thumb = get_the_post_thumbnail($related_post->ID, "related_post_mini", array('title' => esc_attr(get_the_title($post_thumbnail_id))));

Best regards,
Ismael

Hi,

1.) What do you see after adding the css code? It is supposed to remove the top padding of the content container as shown in the screenshot below. Are you clearing the browser cache after adding the css code?

Screenshot: https://imgur.com/JChExdM

2.) We did provide the modification, and we are sure you have seen it, but you just did not like the result or it is different from what you are expecting. The modification that we provided above converts the archive page to Masonry instead of the default Post Grid.

Best regards,
Ismael

Hi,

Thank you for update.

1.) The slideshow in the catalogue page is now full width. How did you fix the issue?

2.) Which widgets are you referring to? You should be able to edit the sidebar widgets in the Appearance > Widgets panel.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael