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Hi,
Thank you for the info.
We tried to login using the account above but it seems to be invalid. Please check the info carefully or provide another admin account.
Best regards,
IsmaelHi,
Thank you for the info.
If I enter more text than the 2 words you did, there’s is only text and image and title disappear.
That happens because the content or excerpt container in the masonry element is actually an overlay, which is above the image. To adjust the size of the image or to make most of it visible, you can use the following css code.
.av-fixed-size .av-masonry-entry .av-inner-masonry-sizer { padding-bottom: 150%; }
Default bottom padding value is 80%.
You can also try a different masonry size settings.
Best regards,
IsmaelHi,
Have you tried adding the font using @font-face instead of uploading it in the font manager? The font manager is originally created for Google Fonts, so it is possible that it is not able to process the custom font properly.
// https://css-tricks.com/snippets/css/using-font-face/
Best regards,
IsmaelApril 22, 2021 at 11:46 am in reply to: Language flag icons in menu are not aligned with text #1296010Hi,
1.) If you look at the screenshot closely, you will see that the menu ID in the EN version is 11472, not 11470.
2.) The EN version is still displaying because it is set as the front page in the Settings > Reading panel. We reset the options to default.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the inquiry.
Looks like you are not using a logo with transparent background. We can use this css code to adjust the size of the logo but it will overflow outside the header container.
#header .logo img { max-width: 200px; } .logo, .logo a { height: 200px; }
Best regards,
IsmaelHi,
Alright. Using the the_excerpt or the get_the_excerpt function should help pull out the product description.
// https://docs.woocommerce.com/document/display-post-excerpt-instead-of-full-content/
Best regards,
IsmaelHi,
Thank you for your patience.
We updated the config-events-calendar/event-mod.css file to bring back the old or default layout of the single event page. Please make sure to purge the cache before checking the event.
This is the modified css file.
// https://pastebin.com/edCCDdY9
Best regards,
IsmaelHey whdsolutions,
Thank you for the inquiry.
Would you like to limit the maximum width of the grid row container? You can use this css code for that.
.responsive .container { max-width: 1400px; }
And if you want to only apply it on a certain screen width, create a css media query.
@media only screen and (min-width: 1600px) { /* Add your Desktop Styles here */ .responsive .container { max-width: 1400px; } }
Best regards,
IsmaelHey whdsolutions,
Thank you for the inquiry.
We can see the issue on Safari but we cannot debug it properly because the scripts are minified and/or compressed. Please disable Autoptimize and the cache plugin temporarily, and post the login details in the private field so that we could check the issue further.
Best regards,
IsmaelHey Byrne,
Thank you for the inquiry.
That should be possible with a little script in the functions.php file.
// a custom script // toggle accordion's read more text function ava_custom_script_mod_read_less() { if ( wp_script_is( 'avia-default', 'registered' ) ) { wp_add_inline_script( 'avia-default', ' (function($) { $(document).ready(function() { $(".toggler").each(function() { var active = $(this).is(".activeTitle"); if(active) { $(this).text("Read Less"); } }); $(".toggler").on("click", function(e) { e.preventDefault(); var active = $(this).is(".activeTitle"); var content = $(this).html(); var innerText = $(this).text().trim(); var new_content = content.replace(innerText, active ? "Read More" : "Read Less"); $(this).html(new_content); }); }); })(jQuery); '); } } add_action( 'wp_enqueue_scripts', 'ava_custom_script_mod_read_less', 9999);
Best regards,
IsmaelHey 4pfelmus,
Thank you for the inquiry.
The consent bar did not come back after we accepted the cookies, so it looks like it is working as expected. Is this fixed?
Did you set your browser to not accept cookies at all?
Best regards,
IsmaelHi,
Thank you for the info.
We tried disabling the Performance > File Compression settings, but it did not change anything. What happens when you disable the Elementor lightbox option, or when you disable the plugin completely?
// https://elementor.com/help/lightbox/#:~:text=The%20lightbox%20feature%20is%20turned,Site%20Settings%20%3E%20Settings%20%3E%20Lightbox.
Best regards,
IsmaelHi,
Glad to know that the initial issue is fixed.
and have their own sharable link.
There should also be an embed code in the form of an iframe, close to the shareable link. You can copy that code and place it in a code block.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the update.
You can use this css code in the Quick CSS field to disable the gallery animation and make the items display immediately on page load.
.avia-gallery-thumb img { opacity: 1 !important; -webkit-transform: scale(1) !important; transform: scale(1) !important; animation: none; }
Best regards,
IsmaelHey Dave,
Thank you for the inquiry.
How did you add the filter? By default, posts are sorted by published date and if you want to sort them based on a range of dates, you have to use the date_query parameter with the before and after dates.
// https://developer.wordpress.org/reference/classes/wp_query/#date-parameters
Best regards,
IsmaelApril 21, 2021 at 1:20 pm in reply to: Bug: Enfold breaks links in The Events Calendar admin bar #1295795Hey ohelayalah,
Thank you for the inquiry.
Would you mind providing a screenshot of the admin menu issue? Or post the login details in the private field, and we will check the dashboard.
“edit event in series” link.
Do you mean recurring events? Please provide a link to one of these events as well so that we can check it.
Best regards,
IsmaelHi,
Yes, the code should work the same in the parent theme’s functions.php file, but in order to preserve it after a theme upgrade, you have to install a child theme. :)
Best regards,
IsmaelHey Frank,
Thank you for the inquiry.
The css media query is working properly on our end. Please check the screenshot below.
Screenshot: https://imgur.com/BelvocZ
Screen width in the screenshot is 400px.
Best regards,
IsmaelApril 21, 2021 at 8:13 am in reply to: hide you tube title on background video on color section #1295714Hey gregcarrollLMG,
Thank you for the inquiry.
It is possible before by using the showinfo parameter and by setting it to 0 or false, but that parameter was removed. Please check the documentation for more info about the deprecation notice.
// https://developers.google.com/youtube/player_parameters#october-13,-2020
Best regards,
IsmaelHi,
Alright. We modified the functions.php file via FTP and replace wp_head with wp_footer hook as suggested above. There are also some invalid syntax in the file but we already corrected those. The popup is now working correctly but for some reason, it has no background. Did you remove it?
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
The review element works properly on our end, with or without a product review.
Please make sure that comments are also open or allowed in the Settings > Discussions.
Best regards,
IsmaelHi,
We found a jQuery error in the console, which is generated from a WOOF script.
Uncaught ReferenceError: jQuery is not defined at (index):278
You may need to reload an old version of jQuery using this plugin.
// https://wordpress.org/plugins/enable-jquery-migrate-helper/
After the installation, go to the plugin’s panel, and set the jQuery version to “legacy”.
Best regards,
IsmaelHey!
Thank you for the update.
For some reason, the forum breaks this code into two different lines, which creates the error.
echo "</div> ";
We corrected it above. Please try the snippet again.
Best regards,
IsmaelApril 21, 2021 at 7:31 am in reply to: Color Section – Cannot Edit or Save Background Image #1295703Hi,
There seems to be an issue with the core WP scripts when we edit a page using the ALB.
Uncaught SyntaxError: Invalid or unexpected token load-scripts.php?c=0&load[chunk_0]=jquery-core,jquery-migrate,utils&ver=5.7.1:5 JQMIGRATE: Migrate is installed, version 3.3.2
To properly debug it, please set these constants in the wp-config.php file.
define("DEBUG", true); define("WP_DEBUG_DISPLAY", true); define("CONCATENATE_SCRIPTS", false); define("COMPRESS_SCRIPTS", false); define("COMPRESS_CSS", false);
The background image is being saved properly, but it does not show in the front end because the URL is incorrect. (see private field)
Do you have any idea why the URL is converted to that pattern? And what is the /tp1/ path?
Best regards,
IsmaelHi,
Thank you for the update.
In the charter page, the right image (1280x719px) is smaller than the left (1280x720px) by 1px, and it looks like a plugin is resizing it or adding a resize parameter in the image URL. Did you install an image optimization plugin?
Best regards,
IsmaelHi,
For some reason, the logo filter only works in the archives page. Please try to install this plugin to enhance the wp_is_mobile function.
// https://wordpress.org/plugins/tinywp-mobile-detect/
You can also try this script.
// change logo on mobile view add_action('wp_footer', 'ava_mobile_logo'); function ava_mobile_logo() { ?> <script> (function($){ var isMobile = false; if(/(android|bb\d+|meego).+mobile|avantgo|bada\/|blackberry|blazer|compal|elaine|fennec|hiptop|iemobile|ip(hone|od)|ipad|iris|kindle|Android|Silk|lge |maemo|midp|mmp|netfront|opera m(ob|in)i|palm( os)?|phone|p(ixi|re)\/|plucker|pocket|psp|series(4|6)0|symbian|treo|up\.(browser|link)|vodafone|wap|windows (ce|phone)|xda|xiino/i.test(navigator.userAgent) || /1207|6310|6590|3gso|4thp|50[1-6]i|770s|802s|a wa|abac|ac(er|oo|s\-)|ai(ko|rn)|al(av|ca|co)|amoi|an(ex|ny|yw)|aptu|ar(ch|go)|as(te|us)|attw|au(di|\-m|r |s )|avan|be(ck|ll|nq)|bi(lb|rd)|bl(ac|az)|br(e|v)w|bumb|bw\-(n|u)|c55\/|capi|ccwa|cdm\-|cell|chtm|cldc|cmd\-|co(mp|nd)|craw|da(it|ll|ng)|dbte|dc\-s|devi|dica|dmob|do(c|p)o|ds(12|\-d)|el(49|ai)|em(l2|ul)|er(ic|k0)|esl8|ez([4-7]0|os|wa|ze)|fetc|fly(\-|_)|g1 u|g560|gene|gf\-5|g\-mo|go(\.w|od)|gr(ad|un)|haie|hcit|hd\-(m|p|t)|hei\-|hi(pt|ta)|hp( i|ip)|hs\-c|ht(c(\-| |_|a|g|p|s|t)|tp)|hu(aw|tc)|i\-(20|go|ma)|i230|iac( |\-|\/)|ibro|idea|ig01|ikom|im1k|inno|ipaq|iris|ja(t|v)a|jbro|jemu|jigs|kddi|keji|kgt( |\/)|klon|kpt |kwc\-|kyo(c|k)|le(no|xi)|lg( g|\/(k|l|u)|50|54|\-[a-w])|libw|lynx|m1\-w|m3ga|m50\/|ma(te|ui|xo)|mc(01|21|ca)|m\-cr|me(rc|ri)|mi(o8|oa|ts)|mmef|mo(01|02|bi|de|do|t(\-| |o|v)|zz)|mt(50|p1|v )|mwbp|mywa|n10[0-2]|n20[2-3]|n30(0|2)|n50(0|2|5)|n7(0(0|1)|10)|ne((c|m)\-|on|tf|wf|wg|wt)|nok(6|i)|nzph|o2im|op(ti|wv)|oran|owg1|p800|pan(a|d|t)|pdxg|pg(13|\-([1-8]|c))|phil|pire|pl(ay|uc)|pn\-2|po(ck|rt|se)|prox|psio|pt\-g|qa\-a|qc(07|12|21|32|60|\-[2-7]|i\-)|qtek|r380|r600|raks|rim9|ro(ve|zo)|s55\/|sa(ge|ma|mm|ms|ny|va)|sc(01|h\-|oo|p\-)|sdk\/|se(c(\-|0|1)|47|mc|nd|ri)|sgh\-|shar|sie(\-|m)|sk\-0|sl(45|id)|sm(al|ar|b3|it|t5)|so(ft|ny)|sp(01|h\-|v\-|v )|sy(01|mb)|t2(18|50)|t6(00|10|18)|ta(gt|lk)|tcl\-|tdg\-|tel(i|m)|tim\-|t\-mo|to(pl|sh)|ts(70|m\-|m3|m5)|tx\-9|up(\.b|g1|si)|utst|v400|v750|veri|vi(rg|te)|vk(40|5[0-3]|\-v)|vm40|voda|vulc|vx(52|53|60|61|70|80|81|83|85|98)|w3c(\-| )|webc|whit|wi(g |nc|nw)|wmlb|wonu|x700|yas\-|your|zeto|zte\-/i.test(navigator.userAgent.substr(0,4))) { isMobile = true; } if( isMobile ) { $('.logo img').attr('src', 'MOBILE LOGO IMAGE URL HERE') } })(jQuery); </script> <?php }
Just replace “MOBILE LOGO IMAGE URL HERE” with the actual image URL.
Best regards,
IsmaelHi,
2.) What is the actual size of the logo image that was uploaded? You may need to re-select it from the Theme Options, and make sure to select the full size and not the thumbnail version of the logo image.
Best regards,
IsmaelHi,
1: This is proofable not true for pages. It might be true for ALB but then it it is a bad thing (see #2).
By “edit the pages”, I meant “edit the page using the ALB”. I thought that was implied since we are discussing user roles or permissions for the advance layout builder.
Did you activate the Layout Builder > Lock advanced layout builder option?
This removes the ability to move or delete existing template builder elements, or add new ones, for everyone who is not an administrator. The content of an existing element can still be changed by everyone who can edit that entry.
What happens when you use a default editor account?
Related thread: https://kriesi.at/support/topic/unlock-lock-advanced-layout-builder-for-editor/#post-858672
Best regards,
IsmaelApril 21, 2021 at 6:36 am in reply to: How can I set the name for a FAQPage (accordion element) in rich snippets? #1295687Hi,
Looks like the tool fetch the name from the headline element such h1, h2 or any element with the itemprop=”headline” attribute, or from the title element in the head tag. However, according to the structured data documentation, FAQPage does not require a headline, name or title attribute and it does not provide anyway to do so, same as with Breadcrumb element.
// https://developers.google.com/search/docs/data-types/faqpage#faq-page
You can actually test the example given in the documentation, and it will still return an unnamed entry.
Best regards,
IsmaelApril 21, 2021 at 6:22 am in reply to: woocommerce category description displayed in title header #1295685Hi,
It is not full width as the product category
What do you mean? Are you trying to implement a banner style title container in the shop page same as in the category or archive pages? If that is the case, then go to the Enfold > Shop Options panel, then enable the Main Shop Page Banner option.
Thank you for your patience.
Best regards,
Ismael -
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