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Hi,
These images are all stored in masonry galleries,
How do you store the images in the masonry galleries? Where can we see the masonry galleries? This just makes this all the more confusing. In the portfolio-test page above, we only see the plugin gallery, but no masonry gallery, so we cannot understand the connection between the plugin’s gallery and the masonry galleries.
If you want to extract the ids of the images from a masonry element, you can parse the shortcode and get the value of th ids parameter. This is an example of masonry shortcode.
[av_masonry_gallery ids='357,356,355,354,353' caption_elements='title excerpt' caption_styling='' caption_display='always' size='flex' orientation='' gap='large' columns='flexible' av-medium-columns='' av-small-columns='' av-mini-columns='' items='24' paginate='none' color='' custom_bg='' overlay_fx='active' animation='active' container_links='active' link_dest='' lightbox_text='' lazy_loading='disabled' id='' custom_class='' template_class='' av_uid='av-kq1y46dy' sc_version='1.0']This is the part that you should extract to get the id of the images.
ids='357,356,355,354,353'I will forward the issue to our channel. Maybe someone else will better understand what you are trying to do.
Best regards,
IsmaelHi,
We inspect the shortcode in the debug field but the contact form shortcode is not there, only the 1/3 column, which is quite odd. The contact form persists in the front end even after updating the page.
[av_one_third av_uid='av-3sa62'][/av_one_third]Have you tried recreating this particular page from scratch? Please delete the page completely, move it to the trash, then rebuild it from the start.
Best regards,
IsmaelJune 17, 2021 at 1:29 pm in reply to: Cannot add images to enfold gallery / masonry gallery #1306179Hi,
Thank you for the screencast.
Looks like the issue only happens when the gallery is edited or when you try to add more items to it for the first time. The error does not occur after the first attempt. We were able to edit the gallery and add more images to it. Unfortunately, we are not yet sure why this error occurs.
Best regards,
IsmaelHi,
We tried to login to the site using the previous credentials but they are not working anymore. Please create a new thread and post the details again in the private field.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the inquiry.
Are you trying to remove the default widgets in the sidebar? Try to add this filter in the functions.php file.
add_filter( 'avf_show_default_sidebars', '__return_false', 10, 1);Best regards,
IsmaelHey kamporo,
Thank you for the inquiry.
You can directly translate or change the text of the buttons in the Enfold > Privacy & Cookies > Cookie Handling > Modal Popup Window section. Make sure to select the Greek language in the theme options before editing.
Best regards,
IsmaelHey amyteslin,
Thank you for the inquiry.
We checked the gallery and all 12 items seem to be displaying correctly. Which of the items are not showing?
Best regards,
IsmaelJune 17, 2021 at 8:48 am in reply to: Menu item is not displayed on the home page + different video size in microsoft #1306139Hey techtory,
Thank you for the inquiry.
The menu item also displays in the home page when logged in. What happens when the mega menu plugin is disabled? Try to disable the plugin, delete the menu item, then add it again while the plugin is disabled.
Best regards,
IsmaelJune 17, 2021 at 8:38 am in reply to: Code Block Bug – HTML tags stripped out when in Draft #1306135Hi,
Great! Glad to know that it is working. Please do not hesitate to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHey jpbond13,
Thank you for the inquiry.
You may need to set the Enfold > Blog Layout > Blog Layout to the very last option (Use the advance layout builder..) so that the content of the Advance Layout Builder is actually displayed in the blog page, instead of it using the default blog template/s. Currently, the blog layout is set to “grid”.
Best regards,
IsmaelJune 17, 2021 at 8:22 am in reply to: Openaccess and comply with European Accessibility act – Problem #1306132Hi,
Thank you for the inquiry.
We tried to use the script on our own installation, but we get this error in the console.
access.js:144 Uncaught TypeError: Cannot read property 'innerHTML' of null at AccessTool.buildToolBox at new AccessToolDo you have a staging site where we can check it?
Best regards,
IsmaelHi,
Thank you for the update.
Would you mind providing a screenshot of the issue? This is how the site displays on Safari.
Screenshot: https://postimg.cc/yWvS13Ff
Best regards,
IsmaelHi,
I am redirected to the page on which this image is embedded.
Would you mind giving us a link to one of these pages?
Finds all the masonry gallery shortcodes in the site,
We do not understand why the plugin author mentioned the masonry gallery element. As we mentioned above, the gallery in the portfolio-test page is not from the theme. It is a different gallery generated by a plugin and it is definitely not a masonry gallery element.
This is the markup of a gallery in the portfolio-test page.
// https://pastebin.com/sa2n9uYK
Best regards,
IsmaelHey willemb2,
Thank you for the inquiry.
The theme automatically generates a thumbnail called “entry_without_sidebar” for single posts and the thumbnail has a maximum size of 845x321px. You can adjust it by editing the functions.php file directly or with the following plugin.
// https://wordpress.org/plugins/simple-image-sizes/
You can adjust and regenerate the thumbnails in the Settings > Media panel. The plugin is a bit old but it still works well.
Best regards,
IsmaelHi,
Yes, those versions are still available. Just sign up for an API key pair and place it in the theme options.
// https://developers.google.com/recaptcha/intro
Best regards,
IsmaelHi,
This article should show you exactly how this can be done in the robot.txt file.
// https://www.wpbeginner.com/wp-tutorials/how-to-optimize-your-wordpress-robots-txt-for-seo/
// https://yoast.com/ultimate-guide-robots-txt/Best regards,
IsmaelHi,
Does the coupon or discount work correctly when you remove the previous script? Have you tried asking the plugin authors for additional help?
The coupon field should be hidden by default but for some reason it is showing immediately in your installation, so we suggested the previous script. The initial issue might be due to a particular plugin or a custom script.
Best regards,
IsmaelHi,
Thank you for the inquiry.
The google analytics script seems to be working properly when we checked the site as shown in the screenshot below.
// https://postimg.cc/Cnwpxzss
This is a post request that sends data to google servers containing info about the current visit.
Best regards,
IsmaelHey nickname-superstar,
Thank you for the inquiry.
We are not yet sure what is causing the issue because we cannot find any errors in the browser. For the meantime, we disabled the “Disable Gutenberg” plugin and select the classic editor in the Theme Options > Select Your Editor settings. Please try to enable debugging in your installation and enable the error logs.
// https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_log
// https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_displayYou should also try and deactivate the plugins temporarily.
Best regards,
IsmaelHey nobletx,
Thank you for the inquiry.
You can use this function to register the stylesheet or css file.
// https://developer.wordpress.org/reference/functions/wp_enqueue_style/
Example:
/** /* adds stylesheet file to the end of the queue */ function wpdocs_override_stylesheets() { $dir = plugin_dir_url(__FILE__); wp_enqueue_style('theme-override', $dir . '/theme-overrides.css', array(), '0.1.0', 'all'); } add_action('wp_enqueue_scripts', 'wpdocs_override_stylesheets', PHP_INT_MAX);Best regards,
IsmaelHey JuLeS-NCfC-2021,
Thank you for the inquiry.
Looks like you have replaced vimeo with youtube, and now the play button displays on hover. Do you still require help with this?
Best regards,
IsmaelHey theartofcom,
Thank you for the inquiry.
Since the automatic update or upgrading from the dashboard is not possible with the current version, you will have to update the theme manually via FTP. Please check the following documentation for more info.
// https://kriesi.at/documentation/enfold/theme-update/
// https://kriesi.at/archives/the-complete-guide-to-updating-enfoldBest regards,
IsmaelHey newmediologo,
Thank you for the inquiry.
You can try this css code to adjust the space between the language flags.
.av-language-switch-item { margin-right: 10px; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. Let us know if it helps.
Best regards,
IsmaelHey Telmore,
Thank you for the inquiry.
Are you trying to highlight the active category? If you are, then you can try this css code.
.bellows-submenu > .bellows-active.bellows-menu-item a { color: #ba659b !important; }Looks like you are using a third party plugin for the side menu.
Best regards,
IsmaelHey dradoering,
Thank you for the inquiry.
How would you like the header to display initially on mobile view? Looks like the mega menu is actually the whole header, which also contains the logo. We might not be able to separate the style of the two.
Best regards,
IsmaelHi,
Sorry about that. I thought you are referring to the custom font manager.
Did you get the icon font files from fontello or flaticon? If the icon fonts are from flaticon, please make sure that they are monocolored because colored icons are not acceptable.
Best regards,
IsmaelHi,
Thank you for the update.
It seems to be working properly on our end. We visited the link above with the psort parameter and the script activated the corresponding sort button properly. Please check the screenshot below.
Screenshot: https://imgur.com/Q5ng7pF
We did not have to refresh the page.
Best regards,
IsmaelJune 16, 2021 at 2:17 pm in reply to: Full width slider change options of position of text and buttons to center below #1306015Hi,
Thank you for the update.
Did you try the css code above? That should pull the caption upwards and align it to the center. You just need to adjust the bottom position value.
.caption_bottom .slideshow_caption .slideshow_inner_caption { bottom: 200px; }If you want to center align the caption horizontally, try to use this css code.
.caption_bottom .slideshow_caption .slideshow_inner_caption { text-align: center; }Best regards,
IsmaelHi,
This is not working because the layer is set to inherit the font used by the theme and the only available font weights for Open Sans, which is the current font set in the Enfold > General Styling, are 400 and 600. You are trying to set the font weight of the heading layer to 200.
You can add this filter in the functions.php file to register more font weight for Open Sans.
function avia_add_heading_font($fonts){ $fonts['Open Sans New'] = 'Open Sans:100,200,300,400,600,700'; return $fonts; } add_filter( 'avf_google_heading_font', 'avia_add_heading_font'); function avia_add_content_font($fonts){ $fonts['Open Sans New'] = 'Open Sans:200,300,400,600,700'; return $fonts; } add_filter( 'avf_google_content_font', 'avia_add_content_font');Make sure to select the new font called “Open Sans New” in the General Styling > Fonts panel.
Best regards,
IsmaelJune 16, 2021 at 1:55 pm in reply to: how can i move the js script avia_cookie_check_sessionStorage () in the footer? #1306002Hi,
Crawlers should be smart enough to ignore scripts that are not directly related to the content or at least assign priority on how they should be assessed, so having this small script within the head tag will not affect how search engines crawl the site.
You may need to keep the modification for now if you really need to move it to the footer.
Best regards,
Ismael -
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