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Viewing 30 posts - 14,011 through 14,040 (of 66,468 total)
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  • Hey jifei,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the background size issue? We checked one of the sections with the parallax background and we found no issue with it, as shown in the screenshot below.

    Screenshot: https://imgur.com/Vyg3ZUr

    As you can see in the screenshot, the background image covers the whole color section. The space above and below the section with the parallax background image are actually two separate sections that were automatically created by the theme because there are separator/whitespace element above and below section.

    Best regards,
    Ismael

    in reply to: Perfect Automatic Masonry – Image sections #1297913

    Hey petschka,

    Thank you for the inquiry.

    What do you mean by “section” exactly? Are you referring to the lightbox option? Please provide a screenshot (using imgur or dropbox) and a link to the page containing the masonry element. We would like to check it.

    If it is about the lightbox images, try to adjust the Large thumbnail size in the Settings > Media panel, then regenerate the images or upload them again.

    // https://wordpress.org/plugins/regenerate-thumbnails/

    Best regards,
    Ismael

    in reply to: How to customize blog category page layout #1297910

    Hey profumopuntoit,

    Thank you for the inquiry.

    In the future, please try to open a single ticket for each inquiry and avoid stacking multiple questions in one go. This will allow the forum moderators to focus on a single issue and in return, you will receive a more immediate response.

    Now to answer your inquiries..

    1.) This is not possible by default without major modification in the archive template.

    2.) You can configure the page layout of the single post and archive pages in the Enfold > Sidebar Options panel.

    3.) Add this filter in the functions.php file to remove the prefix from the category title.

    add_filter('avf_which_archive_output','avia_new_archive_output');
    function avia_new_archive_output(){
    	if (is_archive())
    	{
    		$output = __('','avia_framework')." ".single_tag_title('',false);
    	}
    return $output;
    }

    4.) This plugin should help you control the excerpt.

    // https://wordpress.org/plugins/advanced-excerpt/

    Or try to use one of the snippets that we provided in the following thread to limit the characters in the excerpt.

    // https://kriesi.at/support/topic/excerpt-length-for-post-slider-blog-posts-and-magazine/#post-1290417
    // https://kriesi.at/support/topic/shorten-blog-post-excerpts-2/#post-1233524

    Best regards,
    Ismael

    in reply to: Masonry Blog not as expected #1297901

    Hi,

    In the demo, did you notice that the summary are short and concise, not more than two lines per item? That many characters in the excerpt should work fine, but the content container will still cover part of the image, almost 30% of the image in the demo’s case. In your site, you are trying to add longer excerpt, so the content container covers most of the image.

    In the demo, the excerpt is also hidden on smaller screens using css.

    @media only screen and (max-width: 989px) {
        .responsive .av-masonry-entry .av-masonry-entry-title+.av-masonry-entry-content {
           display: none;
        }
    }

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    Hi,


    @hacart
    : The cart counter is actually there but for some reason the text color is set to be the same as background color, they are both white, so it is not visible. To adjust it, please use this css code.

    #top .av-cart-counter {
        background-color: blue;
        color: green;
        border: 1px solid red;
    }
    

    Best regards,
    Ismael

    in reply to: Plugin conflict removes kitchen sink from wysiwyg #1297886

    Hi,

    No problem. We will keep the thread open for further updates.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    No problem. We will keep this thread open for further updates, but please feel free to open another if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Logo SrcSet? #1297882

    Hi,

    Thank you for the confirmation.

    We will include the changes in the next version of the theme. Would you like to get access to the beta version containing the fix?

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Did you set that text in the Woocommerce > Settings > Accounts & Privacy > Privacy policy > Checkout Privacy Policy field? The text or value in that field belongs to the woocommerce text domain. So if you are using the Loco Translate plugin, try to go to the Loco Translate > Plugins panel, select Woocommerce and search for the string in that domain.

    Screenshot: https://imgur.com/zBJtLgy

    Best regards,
    Ismael

    Hi,

    – To remove the “Category:” prefix, use this in the functions.php file.

    add_filter("get_the_archive_title_prefix", "__return_empty_string");
    

    – If you want to move the description back to its original place, remove this line from the avia_woocommerce_parallax_banner function.

    if($description) $output .= "".$description."
    
    ";
    

    Add this code in the functions.php file.

    
    add_action("after_setup_theme", function() {
        add_action( 'woocommerce_archive_description', 'woocommerce_taxonomy_archive_description', 10 );
        add_action( 'woocommerce_product_archive_description', 'woocommerce_product_archive_description', 10 );
    }, 20);
    

    After that, use this css code to remove the default page thumbnail.

    .tax-product_cat .page-thumb {
        display: none !important;
    }
    

    – You cannot override a config file in the child theme directory.

    Best regards,
    Ismael

    in reply to: Portfolio Masonry – polylang – 3 sprachen #1297866

    Hi,

    Thank you for the info.

    Did you adjust the Styling > Size Settings of the masonry element in the hu and en languages? We tried to check it but the login account above is no longer valid. Please provide another account or restore the previous account above.

    Best regards,
    Ismael

    Hi,

    Did you actually use the whole snippet above?

    //--------------------------------------------------------------
    // Remove Enfold Language Switcher
    //--------------------------------------------------------------
    function avia_remove_main_menu_flags(){
            remove_filter( 'wp_nav_menu_items', array( 'avia_WPML', 'handler_append_lang_flags' ), 9998, 2 );
    	remove_filter( 'avf_fallback_menu_items', array( 'avia_WPML', 'handler_append_lang_flags' ), 9998, 2 );
            remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10 );
            remove_action( 'ava_main_header_sidebar', 'avia_wpml_language_switch', 10 );
    }
    add_action('after_setup_theme','avia_remove_main_menu_flags');
    

    Best regards,
    Ismael

    in reply to: gallery thumbnail bug #1297863

    Hi,

    Thank you for the update.

    A critical error occurred when we tried to deactivate all plugins in the site. Please enable the debug mode and post the FTP details in the private field so that we can check the actual cause of the error, or restore the site from a backup. Sorry for the inconvenience.

    // https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_display

    The error might be due to the template files in the child theme directory.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    If you are using the Fullwidth Easy Slider, you can add a button or two in the slide’s Advanced > Link Settings panel. Set the Apply a link or buttons to the slide? settings to the third or fourth option.

    Best regards,
    Ismael

    in reply to: Submenu links to tab sections #1297849

    Hi,

    Glad to know that it is now working. Regarding the scroll position, try to adjust this line to control the final scroll position in the document after clicking an anchor.

    $(window).scrollTop( pos.top - 100 )
    

    The code above tells the script to scroll to the actual position of the tab section container minus 100px.

    Best regards,
    Ismael

    Hi,

    UPDATE: This is a list of shortcodes or template files that contains the Av_Responsive_Images class.

    slideshow**
    blog
    catalogue
    gallery
    horizontal gallery
    image
    image hotspot
    logo slider
    masonry**
    magazine
    portfolio
    post slider
    lightbox
    team
    logo

    ** some variants or styles may not have the srcset attribute

    Best regards,
    Ismael

    in reply to: change gallery width for mobile #1297843

    Hi,

    Thank you for the info.

    Are you referring to the masonry gallery in the home page? Please try to use this css code to adjust the items’ width to 100% on mobile view.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      .responsive #top .av-masonry-entry {
        width: 100%;
      }
    }
    

    Best regards,
    Ismael

    Hi,

    @thp: We do not have a list of elements yet, but you can assume that every shortcode or template file that contains the Av_Responsive_Images class and is using its methods should render responsive images.

    For example, the enfold/config-templatebuilder/avia-shortcodes/image/image.php file should contain this line, which outputs an image markup with the srcset attribute.

    return Av_Responsive_Images()->make_content_images_responsive( $output );
    

    It can be easily done using any text editors’ search feature. In Microsoft VS Code for example, just hit CTRL + SHIFT F in Windows, or CMD + SHIFT + F in Mac to search for the Av_Responsive_Images in every files in the theme.

    You can also assume that every template that is using the get_the_post_thumbnail or the wp_get_attachment_image function will render responsive images or an image with the srcset attribute.

    Best regards,
    Ismael

    in reply to: Image banners stretching #1297602

    Hey Kali,

    Thank you for the inquiry.

    Are you referring to the full screen sliders? They look fine on our end — the stretching is normal because the images have to cover the whole slider container while maintaining the images’ aspect ratio.

    Best regards,
    Ismael

    in reply to: Color section with image isn’t displayed on iPhones #1297600

    Hey Renko,

    Thank you for the inquiry.

    This is actually a known issue with the Visual Artist demo and its parallax backgrounds. The sections do not look the same on mobile view because parallax effects are automatically disabled.

    We usually recommend the following css code to fix the background, but it will also disable the fixed effect and background images will just scroll with the page.

    @media only screen and (max-width: 1024px) {
    #top .avia-bg-style-fixed .av-parallax{
    	background-attachment: scroll !important;
    	background-size: cover !important;
        }
    }

    You can also create a different home page for mobile view without the parallax effect. To assign a different page for mobile, you can try this script.

    // redirect home page on mobile
    add_action( 'wp_footer', 'ava_wps_params', 9999 );
    function ava_wps_params() {
        ?>
    
    	<script>
    	if (window.location.pathname == '/' && jQuery(window).width() <= 767) {
    	   window.location = "/newpage/";
    	}
    	</script>
    
        <?php
    }

    From: https://www.wpstud.io/show-different-homepage-mobile-devices/

    Best regards,
    Ismael

    Hey JoeSurf,

    Thank you for the inquiry.

    Yes, the theme implements the native srcset feature on some elements, but not all. Which specific image element are you interested in? ‘

    To activate it, just got to the Enfold > Performance panel and look for the Responsive Images option. The option is also available for lightbox images.

    Best regards,
    Ismael

    in reply to: The Events Calendar incompatibilities? #1297597

    Hey jfoahs04,

    Thank you for the inquiry.

    Did you configure the event style in the customizer?

    // https://theeventscalendar.com/knowledgebase/k/wordpress-customizer/

    If you want to add a background behind the event container, this css code should help.

    .tribe-common-l-container.tribe-events-l-container {
        background: #ffffff;
    }
    

    Best regards,
    Ismael

    in reply to: Modifying Search Form Placeholder & Form Field #1297596

    Hey NicomIT,

    Thank you for the inquiry.

    It is probably looking for an actual label element with the for attribute. Something like this..

    <label for="s">Search</label>
    

    This script might help.

    // custom script
    // remove placeholder and create label element
    add_action( 'wp_footer', 'ava_custom_script_ajax_search_mod' );
    function ava_custom_script_ajax_search_mod() {
    ?>
    <script type="text/javascript">
    (function($) {
    	$("#s").attr("placeholder", "");
            $("<label for='s'>Search</label>").insertBefore("#s");
    })(jQuery);
    </script>
    <?php
    }
    

    Best regards,
    Ismael

    in reply to: Submenu links to tab sections #1297546

    Hi,

    Thank you for following up.

    There is a closing tag at the very end of the functions.php file, so we removed it and added the script. We also removed the code block from the what-we-do page. It is working properly now.

    Please make sure to purge the cache and hard refresh the page.

    Best regards,
    Ismael

    in reply to: Wrong logo on mobile and some desktop pages #1297543

    Hi,

    Thank you for the token.

    We added the ava_mobile_logo script in the functions.php file and disabled the litespeed cache plugin temporarily. It seems to be displaying the appropriate version of the logo on mobile view now. Please do not forget to purge the cache, remove the browser and do a hard refresh before checking the page on mobile.

    Best regards,
    Ismael

    in reply to: gallery thumbnail bug #1297540

    Hi,

    Thank you for the info.

    We were able to access the site and get to the dashboard, but when we go anywhere, we get this message, which seems to be a maintenance notice.

    Wegen Wartungsarbeiten ist diese Website kurzzeitig nicht verfügbar. Schau in einer Minute nochmal vorbei.

    Please make sure that the account is an admin, or try to temporarily disable the maintenance plugin.

    Best regards,
    Ismael

    in reply to: ALB does not work with User Role Editor #1297535

    Hi,

    Alright. Please post the account info (WP and FTP) of the staging site in the private field. For additional info or assistance, try to contact the authors of the URE plugin.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Language flags back in the menu after upgrading to 4.8.2 #1297533

    Hi,

    Thank you for following up.

    It works, but only in the main menu

    Glad to know that it is partially working. To remove the language switcher from the top bar or from the secondary menu, we added this bit in the snippet above.

           remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10 );
            remove_action( 'ava_main_header_sidebar', 'avia_wpml_language_switch', 10 );
    

    Please try it again.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We disabled the Enfold > Performance > File Compression settings temporarily and deleted the old css and js files. The site is working properly now. Please purge the cache and do a hard refresh before checking the page.

    Best regards,
    Ismael

    in reply to: Portfolio Masonry – polylang – 3 sprachen #1297531

    Hi,

    The images in the portfolio page of both Magyar and Deutsch languages are displaying properly on our end. (see private field)

    Where and how can we reproduce the issue? If you are using the Polylang plugin, please check the following documentation.

    // https://polylang.pro/doc/working-with-media/

    Best regards,
    Ismael

Viewing 30 posts - 14,011 through 14,040 (of 66,468 total)