Hi,

Thank you for the inquiry.

We tried to use the script on our own installation, but we get this error in the console.

access.js:144 Uncaught TypeError: Cannot read property 'innerHTML' of null
    at AccessTool.buildToolBox 
    at new AccessTool 

Do you have a staging site where we can check it?

Best regards,
Ismael

Hi,

I am redirected to the page on which this image is embedded.

Would you mind giving us a link to one of these pages?

Finds all the masonry gallery shortcodes in the site,

We do not understand why the plugin author mentioned the masonry gallery element. As we mentioned above, the gallery in the portfolio-test page is not from the theme. It is a different gallery generated by a plugin and it is definitely not a masonry gallery element.

This is the markup of a gallery in the portfolio-test page.

// https://pastebin.com/sa2n9uYK

Best regards,
Ismael

Hi,

Yes, those versions are still available. Just sign up for an API key pair and place it in the theme options.

// https://developers.google.com/recaptcha/intro

Best regards,
Ismael

Hi,

Does the coupon or discount work correctly when you remove the previous script? Have you tried asking the plugin authors for additional help?

The coupon field should be hidden by default but for some reason it is showing immediately in your installation, so we suggested the previous script. The initial issue might be due to a particular plugin or a custom script.

Best regards,
Ismael

Hey nickname-superstar,

Thank you for the inquiry.

We are not yet sure what is causing the issue because we cannot find any errors in the browser. For the meantime, we disabled the “Disable Gutenberg” plugin and select the classic editor in the Theme Options > Select Your Editor settings. Please try to enable debugging in your installation and enable the error logs.

// https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_log
// https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_display

You should also try and deactivate the plugins temporarily.

Best regards,
Ismael

Hey JuLeS-NCfC-2021,

Thank you for the inquiry.

Looks like you have replaced vimeo with youtube, and now the play button displays on hover. Do you still require help with this?

Best regards,
Ismael

Hey newmediologo,

Thank you for the inquiry.

You can try this css code to adjust the space between the language flags.

.av-language-switch-item {
  margin-right: 10px;
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. Let us know if it helps.

Best regards,
Ismael

Hey dradoering,

Thank you for the inquiry.

How would you like the header to display initially on mobile view? Looks like the mega menu is actually the whole header, which also contains the logo. We might not be able to separate the style of the two.

Best regards,
Ismael

Hi,

Thank you for the update.

It seems to be working properly on our end. We visited the link above with the psort parameter and the script activated the corresponding sort button properly. Please check the screenshot below.

Screenshot: https://imgur.com/Q5ng7pF

We did not have to refresh the page.

Best regards,
Ismael

Hi,

This is not working because the layer is set to inherit the font used by the theme and the only available font weights for Open Sans, which is the current font set in the Enfold > General Styling, are 400 and 600. You are trying to set the font weight of the heading layer to 200.

You can add this filter in the functions.php file to register more font weight for Open Sans.

 
function avia_add_heading_font($fonts){
	$fonts['Open Sans New'] = 'Open Sans:100,200,300,400,600,700';
	return $fonts;
}
add_filter( 'avf_google_heading_font', 'avia_add_heading_font');

function avia_add_content_font($fonts){
	$fonts['Open Sans New'] = 'Open Sans:200,300,400,600,700';
	return $fonts;
}
add_filter( 'avf_google_content_font', 'avia_add_content_font');

Make sure to select the new font called “Open Sans New” in the General Styling > Fonts panel.

Best regards,
Ismael

Hi,

Which demo did you import? The section “why choose us” is not available in the construction demo. You can just ignore the text file and use the xml files to import the demo.

In the contact page, the Google Map element is used, which is under the Media Elements panel of the Advance Layout Builder. You will have to create an API key first. Please check the documentation for more info.

// https://kriesi.at/documentation/enfold/google-map/

Best regards,
Ismael

Hi,

I was actually referring to the cropping option for registered thumbnails. Most of the thumbnails that are generated by the theme are automatically cropped to the exact dimension, while few others are not. But this does not matter anymore since both option that you tried is not working.

Did you install an image optimization plugin? What happens when you disable it?

Best regards,
Ismael

Hey waterwalk,

Thank you for the inquiry.

1.) Would you mind providing a scenario or area of the site where this should be implemented? Generally, the click event listener is used when necessary.

2.) Yes, all fields in the contact form have an associated label by default. It can also be disabled or be replaced with a placeholder when required.

Best regards,
Ismael

Hi,

Thank you for the update.

We checked the theme options and the Privacy & Cookies > Cookie Handling > Default Cookie Behavior is set to the second option, which is why all external services are enabled by default. You have to set it to either the third or fourth option. And you should also update the theme to the latest version, 4.8.3.

Best regards,
Ismael

Hi,

You might have forgotten to include the site URL. Please post it in the private field.

For the meantime, try to use this css code to adjust the position of the caption.

.caption_bottom .slideshow_caption {
	bottom: 50px;
}

Best regards,
Ismael