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Hi,
Ah yeah, forgot about that one. Thanks for the info. :)
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
It worked correctly when we removed the mobil layer slider temporarily. We might have to add a few css code to actually hide the mobil slider on desktop view so that it does not interfere with the anchor positioning.
@media only screen and (min-width: 989px) { .home #layer_slider_2 { display: none !important; height: 0; } }Best regards,
IsmaelHi,
Great! Glad to know that it is fixed. Please feel free to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
No problem. Let us know if you need anything else. We will close the thread now.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
Yes, the scrset attribute should be enabled for the Fullwidth Easy Slider by default. Unfortunately, we are not yet sure why it is not working in the site. It works fine on our installation. We created a test slider and uploaded a large image (1920x1200px) but the srcset attribute is still missing. (see private field)
Please remove the other Enfold theme (4.4.1) from the themes folder to rule out any theme conflict. We will check the site again afterwards.
Best regards,
IsmaelHi,
Thank you for the update.
Did you add the shortcode in the Description field manually? You should remove it there because search engines will just render them as static text, not as shortcodes or not as an actual accordion.
Best regards,
IsmaelHi,
Sorry for the late response. The site looks fine even without the header.php and footer.php file modification, so you should maybe just keep it as is. Unfortunately, we are not sure what have been added or modified in those files. Did you hire a developer before?
Best regards,
IsmaelHi,
Sorry for the delay. You can use this css code to remove the left margin of the logo and move it to the edge of the screen.
@media only screen and (max-width: 767px) { .responsive #top .logo { margin-left: 0; } }Best regards,
IsmaelHey Sachifus,
Thank you for the inquiry.
The following css code should align the tab section title image and the arrow below.
.av-tab-section-image, .av-tab-arrow-container { margin: 0 auto; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelAugust 16, 2021 at 7:44 am in reply to: Site not sending email since last Enfold theme update #1316904Hey Simplequery,
Thank you for the inquiry.
We tested the contact form on our end and it seems to be sending the messages correctly. We did not encounter any errors after sending the message. Did you check your spam folders?
The troubleshooting steps in the following documentation might help.
// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
IsmaelHey Monika,
Thank you for the inquiry.
If there is a possibility I would like to define the “Backup”-Fonts in the css section
What do you mean by “backup” fonts? Would you like to load the font differently? You might be able to use the @font-face rule.
// https://css-tricks.com/snippets/css/using-font-face/
We checked the site on Safari and both fonts (Montserrat and Oswald) are being loaded correctly — text on both browsers look similar as expected. You can see a screenshot of the page on Safari below.
Screenshot: https://imgur.com/a/KO9OWer
Best regards,
IsmaelHi,
Thank you for the info.
We enabled the updated calendar design in the Events > Settings panel and remove the following css code from the Quick CSS field to correct the events layout. We also corrected a few css code in the field and formatted the rest.
.av-single-event-content { width: 100% !important; float: left !important; margin-left: 0px !important; margin-bottom: 20px; clear: both; } .av-single-event-meta-bar { overflow: hidden; float: left; width: 100%; }Screenshot: https://imgur.com/CLusz0P
Best regards,
IsmaelHey Markus,
Thank you for the inquiry.
What happens when you disable the layer slider temporarily? Have you tried enabling the Enfold > Theme Options > Page Preloading option? Enabling the preloader should allow the whole document to completely load before displaying the page, which should correct the anchor positioning.
Best regards,
IsmaelHey amollde,
Thank you for the inquiry.
You can use this css code to adjust the font size of the milestone content or description.
.av-milestone-content { font-size: 20px; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHey amollde,
Thank you for the inquiry.
Have you tried wrapping the headline inside a 1/1 column? You should also check if the Equal Height option of the first column in the second row is enabled. A link to the page will also help.
Best regards,
IsmaelHi,
Glad to know that you managed to adjust the style of the button. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHey ThorstenFB,
Thank you for the inquiry.
Would you like to disable the active indicator for the menu items? Try to set the Enfold > Header > Header Layout > Header Style to the second option.
Best regards,
IsmaelHey JBM,
Thank you for the inquiry.
Did you set the background attachment settings to fixed? This could cause issues with background images on iOS devices. You may need to set it back to scroll, or use the following css code to adjust the attachment on mobile view.
.avia_mobile .avia-full-stretch { background-attachment: scroll !important; } .avia-bg-style-fixed { background-attachment: scroll !important; }Best regards,
IsmaelHey sunseekertours,
Thank you for the inquiry.
You may need to disable the top margin offset of the first column on mobile view with css media queries. It is currently set to -200px. The following documentation should help.
// https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelHey dustingrof,
Thank you for the inquiry.
but doesn’t work on my one Mega Menu.
The modification from the previous thread will only work with simple drop downs or parent menu items without a mega menu. You may need to hire a third party developer to extend the functionality of the mega menu. Please contact our partner, Codeable.
// https://kriesi.at/contact/customization
Best regards,
IsmaelHey marco_adinolfi,
Thank you for the inquiry.
You have to make sure that the consent message bar is enabled in the Enfold > Privacy & Cookies > Cookie Handling panel. The Enable cookie consent messages is probably set to the first option.
Best regards,
IsmaelHey Elie,
Thank yo for the inquiry.
1.) Please note that background videos are disabled on mobile devices by default. You should find this note or info in the Styling > Background Video > Hide on mobile devices? option.
Hide video on Mobile Devices?
You can choose to hide the video entirely on Mobile devices and instead display the Section Background image
Most mobile devices can’t autoplay videos to prevent bandwidth problems for the user2.) In the link, you have to include the actual site URL plus the anchor.
Example:
http://site.com/#anchorBest regards,
IsmaelAugust 16, 2021 at 4:24 am in reply to: ENFOLD 4.8.3 + WP5.8: Import theme settings not working #1316856Hi,
Glad to know that the issue is fixed. Let us know if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
We did not specify any hover state in the css code above. Are you sure that you added the css correctly? Please post the login details in the private field so that we could test it.
Best regards,
IsmaelHi,
Thank you for the info.
Do you have a staging version of the site? We would like to set the site to maintenance mode and check the issue with the 404 redirect, but we do not know if the site is currently live or not.
Best regards,
IsmaelHi,
You might have to wait for the web crawlers or the search engine to check the site again before this can be corrected. This process might take a while. You could also ask Google to recrawl the site.
// https://developers.google.com/search/docs/advanced/crawling/ask-google-to-recrawl
Best regards,
IsmaelHi,
Did you purge the cache or check the site on incognito mode? You might have to wait for a bit after typing the characters before the AJAX search actually starts. It still works on our end — typing two characters triggers the search.
Best regards,
IsmaelHi,
Thank you for the info.
Did you modify the slider shortcode files in the child theme? We tried to check it but the Appearance > Editor panel is not accessible. Please include the FTP details in the private field.
What happens when the Imagify plugin is disabled? Please make sure to also temporarily disable the cache and minification plugins while testing the page.
Best regards,
IsmaelHi,
Thank you for the info.
Are you expecting the accordion to actually display the Visual editor instead of the shortcode? That is not how it works. The shortcode will only render in the front end and it will not show in the search results.
Best regards,
Ismael -
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