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Viewing 30 posts - 13,771 through 13,800 (of 66,608 total)
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  • in reply to: Gallery with category filter #1303536

    Hey fabio1981OK,

    Thank you for the inquiry.

    You can actually set the Portfolio Grid element to open lightbox instead of redirecting to the actual portfolio item page. Please edit the element, go to the Advanced > Link Setting toggle, then set Link Handling to the third option. This is available on version 4.8.3.

    Best regards,
    Ismael

    in reply to: Can't embed Mailchimp Archive on webpage #1303535

    Hey PHLwebmaster,

    Thank you for the inquiry.

    How did you add the archive code? Please post the code on pastebin.com so that we could inspect it. We tried to login using the user account above, but it seems to be invalid. Please check the info carefully, or provide another valid account.

    Best regards,
    Ismael

    in reply to: Masonry Gallery #1303533

    Hi,

    Thank you for the update.

    The same issue was discussed in the following threads.

    // https://kriesi.at/support/topic/massonry-gallery-not-loading-properly
    // https://kriesi.at/support/topic/several-masonry-galleries-on-single-page-not-loading-properly

    Possible fix is also available within those threads.

    We can also disable the masonry animation so that they are immediately visible on page load without the fade in transition.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The filter above will only work if the portfolio items contains a single category. When you go to a single portfolio page, the navigation or arrows should only allow you to access portfolio items that belong to that same category. However, in your installation, the portfolio items contain more than one category, so every post that has the same category will still be accessible in the navigation. Unfortunately, there is no way to alter this behavior without significant modification in the theme.

    Best regards,
    Ismael

    Hi,

    Yes, an access to the staging or development site would be nice. To keep us from accidentally breaking the live site. We cannot reproduce the same issue on our end, so there is a great chance that a plugin or a custom modification is causing the issue on your site. You can always keep the suggested script if the issue persists.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Yes, an access to the staging or development site would be nice. To keep us from accidentally breaking the live site. We cannot reproduce the same issue on our end, so there is a great chance that a plugin or a custom modification is causing the issue on your site. You can always keep the suggested script if the issue persists.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Licensing for agencies #1303527

    Hey Thomas Stollberger,

    Thank you for the inquiry.

    1.) A single license is only valid for a single site or domain, so you have to purchase separate licenses for each domain or frontend on a multisite installation.

    2.) There is an extended license for the theme, but this is only valid for a single end product, which might not be what you are looking for. Please review the Themeforest license documentation for more info about each license and for the complete definition of a single end product.

    // https://themeforest.net/licenses/faq
    // https://themeforest.net/licenses

    Best regards,
    Ismael

    in reply to: Woocommerce sorting option #1303525

    Hi,

    @chiliharstad: What do you mean? You should be able to modify the sorting option in the themes\enfold\config-woocommerce\config.php file if you want to add or remove a sorting option. Look for the avia_woocommerce_overwrite_catalog_ordering function around line 1750.

    Best regards,
    Ismael

    in reply to: How to reduce spacing before Easy Slider ? #1303390

    Hi,

    Disabling the image optimization plugin should not affect images that are already optimized. The only thing you should be concern about is when you are continuously uploading images to the site. The new images will not be optimized since the plugin is disabled.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Column link not working with anchors #1303389

    Hi,

    Yes, this is because of the anchor. This will only work when the destination anchor is in the same page as the column that contains the anchor link. You can find this condition in the enfold/js/shortcodes.js file around line 658.

    var reader = column.hasClass('av-cell-link') ? column.prev('a.av-screen-reader-only').first() : column.find('a.av-screen-reader-only').first();
    						url = url.trim();
    						if( (0 == url.indexOf("#")) || ((url.indexOf(link) >= 0) && (url.indexOf("#") > 0) ) )
    						{
    							reader.trigger('click');
    							return;
    						}
    

    Try to remove that line to allow the column link to proceed.

    Best regards,
    Ismael

    in reply to: Masonry gallery issues #1303383

    Hi,

    Thank you for the info.

    2.) We can now see the issue with the masonry but we are not yet sure what is causing it. Please try to add this css code to adjust the masonry background container a bit.

    .av-fixed-size .av-masonry-image-container, .av-fixed-size .av-masonry-outerimage-container {
        position: absolute;
        width: 101%;
        height: 101%;
    }
    

    Best regards,
    Ismael

    in reply to: Enfold theme & Memberpress #1303381

    Hi,

    Thank you for the clarification.

    Did you apply a different membership settings for the pages above, or could you think of any difference between them (membership options, settings etc)?

    We can now see the issue, but we do not really see any difference with how the pages are created. As far as we know, they are both using the ALB with a code block containing the more tag. We also tried to set Unauthorized Access Management settings for each page manually but it did not change anything. In the Excerpt Options, we selected the following.

    More Tag - This option will show the content before the <!--more--> tag in your posts as the teaser content for unauthorized access. It functions similarly to the Post Excerpt setting below.
    

    // https://docs.memberpress.com/article/158-per-post-page-unauthorized-access-mangagement

    Best regards,
    Ismael

    Hi,


    @s29ers
    : Which blog layout are you currently using? You can find the Blog Layout option in the Enfold > Blog Layout panel. The main blog page and the archive pages should follow this layout.

    The instructions above are only necessary when the blog layout is set to the last option or when you are using the advance layout builder to build the main blog page.

    Best regards,
    Ismael

    in reply to: Logo SrcSet? #1303378

    Hi,

    Looks like this line of code in the function-set-avia-frontend.php file only returns an image markup without the srcset or the sizes attribute.

    $resp_attr = Av_Responsive_Images()->html_attr_image_src( $logo, true );
    

    So the following condition is not satisfied and the value of the $dimension is never touched or is not emptied.

    /**
    				 * https://kriesi.at/support/topic/logo-srcset/
    				 * 
    				 * Bug that WP removes scrset and sizes when width and/or height is defined
    				 * @since 4.8.3 
    				 */
    				if( false !== strpos( $resp_attr, 'srcset' ) || false !== strpos( $resp_attr, 'sizes' ) )
    				{
    					$dimension = '';
    				}
    

    The modification above still works on our end. Please try it again.

    We will report the issue back to our channel.

    Best regards,
    Ismael

    in reply to: Accordion title change when active #1303371

    Hi,

    Thank you for the info. Glad to know it is working. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    The css code has not been added in the latest version. Please keep the css code for now.

    We will post the issue back to our channel.

    Best regards,
    Ismael

    in reply to: Disable effect > Go to anchor #1303345

    Hey Astaryne,

    Thank you for the inquiry.

    You might be referring to the smooth_scroll function. To deactivate it, please edit the js > avia.js file and remove the code which is located around line 95.

    //smooth scrooling
    		if( $.fn.avia_smoothscroll )
    		{
    			$('a[href*="#"]', container).avia_smoothscroll(container);
    		}
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Fixing CLS errors #1303344

    Hey sldeutsch,

    Thank you for the inquiry.

    We added this css code in the Quick CSS field to apply a minimum height to the layer slider and the section with the testimonials, which should prevent the content from shifting when the layer slider finally loads and when the testimonial slider transitions from the current slide to the next.

    .home #layer_slider_1 .ls-wp-container, .home #layer_slider_1 .ls-wp-container .ls-inner {
        min-height: 272px;
        height: 272px;
    }
    
    .home #av_section_4 .container {
        min-height: 430px;
    }
    

    This seems to improve the CLS score on desktop, but the site still requires further optimization. Please check the following articles for more info about site optimization in general.

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: Linking Problem with Anchor in Menu #1303342

    Hey EFESQU,

    Thank you for the inquiry.

    Is it working correctly when you remove the layer slider? It is possible that the layer slider is still loading and its final height is not yet calculated when the jump or scroll to the anchor happens, which results to incorrect positioning.

    Enabling the Page Preloading option in the Enfold > Theme Options might help in this case.

    Best regards,
    Ismael

    in reply to: Blog single author small > like in kriesi exemple #1303335

    Hi,

    Glad to know that you managed to solve it with a plugin. Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Vertical vs horizontal pictures #1303334

    Hey martystl,

    Thank you for the inquiry.

    We could apply a minimum height to one of the columns but it is not recommended because the height value has to be adjusted on different screen sizes. Still, the best solution is use images with the same size and aspect ratio.

    If you want to try the css, use this code.

    .flex_column_table.av-equal-height-column-flextable.-flextable {
        min-height: 318px;
    }

    You may have to replace the selector above with a custom css class or ID because the above css rule will affect all columns.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    But then again, this is not recommended. Making sure to use images with the same size is a much better solution.

    Best regards,
    Ismael

    in reply to: Excerpt in Masonry shows shortcode #1303332

    Hey!

    Yes, we understand. This is why the filter was added, to allow us to correct the issue until we figure out what is actually causing the issue. You can also keep the previous code that you posted above, which seems to be working properly.

    Cheers!
    Ismael

    Hi,

    Thank you for the inquiry.

    This should be possible by editing the current map options in the enfold/framework/js/conditional_load/avia_google_maps_api.js, look for this code around line 147:

    mapMaker: false, //mapmaker tiles are user generated content maps. might hold more info but also be inaccurate
    				backgroundColor: this.$data.backgroundColor,
    				streetViewControl: this.$data.streetview_control,
    

    Below, add this new option.

    disableDoubleClickZoom: true,
    

    Based on: https://developers.google.com/maps/documentation/javascript/reference#MapOptions

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after the modification.

    Best regards,
    Ismael

    Hi,

    Alright. Please let us know if you need anything else. We will close this thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Front Page Not Updating #1303328

    Hi,

    The WP admin bar displays back in the front page when we deactivate the plugins. Please try to deactivate the plugins one at a time to find the extension that is causing the issue.

    This is how the front page looked when we deactivated the plugins.

    Screenshot: https://imgur.com/OLPUNIR

    We also set the front or home page in the Enfold > Theme Options and reset the Settings > Reading panel to default.

    Best regards,
    Ismael

    in reply to: Page not displaying as footer #1303322

    Hi,

    Thank you for the info.

    We noticed that the footer.php file has been modified in the child theme directory, which might be the reason why the settings are not working correctly. Please try to disable the footer.php file template in the child theme temporarily, or make sure that it contains the latest code or changes. Let us know if it helps.

    We also reset the Settings > Reading options to default and selected the front and blog page via the Enfold > Theme Options.

    Best regards,
    Ismael

    in reply to: how to fix height of tabs #1303320

    Hi,

    The slider actually displays eventually after 5 seconds because of the set slider duration. This might not be the best way to display your products or items. All items should be immediately accessible on page load and if the user need to see more items, there should be a link that takes the user to that page with all the items listed, maybe a link to a category page or the base shop page.

    To fix the issue on mobile view temporarily, try to decrease the number of items in the slider so that all of them are visible on the first active slide.

    Best regards,
    Ismael

    Hi,

    It should work either way. Just make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. And remove or purge the cache.

    This is how the site looks when we apply the css code.

    Screenshot: https://imgur.com/U78D7DN

    Best regards,
    Ismael

    in reply to: Mobile issues for Advanced Slider #1303151

    Hey amyteslin,

    Thank you for the inquiry.

    The mobile menu is visible on mobile view, and the layer slider resizes correctly as expected and looks totally fine on smaller screens. Did you manage to find a solution for the issues above?

    This is how the site looks on our end.

    Screenshot: https://imgur.com/YEtd0hi

    The screenshots that you posted above are not loading properly on our end. Please post it again using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: custom font issue #1303149

    Hey Munford,

    Thank you for the inquiry.

    Adding this filter in the functions.php file should help.

    if ( ! function_exists( 'avf_add_missing_google_font_filenames') ) {
    	function avf_add_missing_google_font_filenames($enfold_font_manager_types) {
    		return array_merge($enfold_font_manager_types, array('heavy' => array( 900, 'normal' )));
    	}
    
    	add_filter( 'avf_google_fonts_style_definitions', 'avf_add_missing_google_font_filenames', 10, 1 );
    }
    

    You have to remove the current font set and upload it again. And please note that the custom font manager was intentionally created for Google fonts, so adding a custom font from somewhere else might not work as intended.

    Best regards,
    Ismael

Viewing 30 posts - 13,771 through 13,800 (of 66,608 total)