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Viewing 30 posts - 13,741 through 13,770 (of 67,073 total)
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  • in reply to: Update from v.3 #1310096

    Hey ineke_vg,

    Thank you for the inquiry.

    The auto updater in that version is now deprecated, so it will no longer work. You will have to download the theme from your account and upload it to the server manually via FTP. For more info, please check the following documentation.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    Hey Thomas,

    Thank you for the inquiry.

    The analytics script is working as expected when we visited the site. As you can see in the screenshot below, the script initiates a post request automatically on page load.

    Screenshot: https://postimg.cc/CBYD3707

    This has been taken care of or fixed on version 4.8.3.

    - added: support for new Google 4 Analytics Tracking Codes G-XXXXX
    

    // https://kriesi.at/documentation/enfold/changelog/

    Best regards,
    Ismael

    in reply to: Portfolio Display Problem #1310081

    Hey mirotck,

    Thank you for the inquiry.

    The size of the images in the portfolio grid are not the same, which is why the items are not aligned. To keep the grid consistent, you have to make sure that the images have the same size and aspect ratio. You could also select a specific size or thumbnail in the Styling > Grid Settings > Portfolio Grid Image Size settings, but thumbnails may still vary in width and height, so this may not work as expected.

    Best regards,
    Ismael

    Hey frankeee,

    Thank you for the inquiry.

    You will have to keep the default lightbox enabled if you are using the privacy option or the cookie consent bar. The privacy option relies on the default lightbox to open the privacy modal popup window.

    Best regards,
    Ismael

    in reply to: Enfold Broken Text-Block in Firefox #1310079

    Hey Rose_Porta,

    Thank you for the inquiry.

    We cannot reproduce the issue on our end but we found an error in the browser console, which may or may not be related to the issue. Please check the screenshot below.

    Screenshot: https://postimg.cc/cvT9Hv9d

    This is the error:

    Cannot resolve parent frame. Use fallback values Interframe.js:32
        k Interframe.js:32
        o index.js:412
    

    Do you have any idea which script or plugin generates this error?

    Best regards,
    Ismael

    in reply to: Plugin layout error #1310078

    Hey Susanne,

    Thank you for the inquiry.

    You can use this css code to keep the title from overflowing outside the item container.

    #wcfmmp-stores-wrap ul.wcfmmp-store-wrap li .store-footer .store-data-container {
        width: calc(100% - 30px);
        padding: 55px 0 0 0;
    }
    

    And this css code to align the buttons in the item footer.

    #wcfmmp-stores-wrap ul.wcfmmp-store-wrap li.coloum-3 p.store-enquiry {
        right: 150px;
        top: 208px;
    }
    

    Unfortunately, we do not understand what you would like to change in number 3.

    Best regards,
    Ismael

    Hi,


    @enoversum
    : They might have modified the accordion shortcode file in the child theme. Please make sure that the modified file contains the updated content.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    If you have further questions, please feel free to open another thread. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Overlay by Jumbo Plugin #1310075

    Hi,

    A lot of the users are using the Ubermenu (https://wpmegamenu.com/) plugin but it is not free, so you may want to try plugins from the WordPress library first.

    // https://wordpress.org/plugins/tags/megamenu/

    Best regards,
    Ismael

    Hi,

    No problem. Please let us know in another thread if we can help you with anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Include variable from URL in contact form #1309974

    Hi,

    Thank you for the inquiry.

    You might be able to use the avf_form_message filter to inlcude the current page ID or title in the email content. Usage example be found in the following thread.

    // https://kriesi.at/support/topic/contact-form-html-field/#post-1131651

    Best regards,
    Ismael

    in reply to: Portfolio and Post list not showing #1309972

    Hey KK,

    Thank you for the inquiry.

    It might be an issue with a plugin or the database. Did you do anything to the database recently? Have you tried disabling all plugins? You may need to restore the site using a backup if it is available.

    Best regards,
    Ismael

    in reply to: Old wp and enfold version – Lost edit capability #1309969

    Hey ChristosP,

    Thank you for the inquiry.

    Yes, you have to upgrade both WordPress and the theme to the latest version. But before doing so, make sure to create a backup of the current site or a restore point just in case. You may also have to disable the cache and minification plugin temporarily, and toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the update.

    Best regards,
    Ismael

    in reply to: Enfold Easy Slider Does not show images #1309968

    Hey bhacker1,

    Thank you for the inquiry.

    We tried to login to the site using the credentials but they seem to be invalid. Please check the info carefully and provide a direct link to the page with the full width easy slider.

    Best regards,
    Ismael

    Hey BMMtOliveLC,

    Thank you for the inquiry.

    How do the plugin register the “Permissions: Edit this Page” metabox? Is this the metabox that is missing? The metabox should display fine in the post editor if they are using the add_meta_box function — the theme should not interfere with it.

    Best regards,
    Ismael

    in reply to: Mobile Site Issues with responsiveness #1309965

    Hi,

    Thank you for the info.

    We adjusted the css code a bit to adjust the left padding of the columns on mobile view and to center align the button. Please do not forget to remove the cache before checking the page.

    Best regards,
    Ismael

    in reply to: Whitespace after Tabs Content element #1309962

    Hey John,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? We cannot find the extra space above the color section. Creating a test page should also help.

    Best regards,
    Ismael

    in reply to: change header in Share This Entry in post default #1309938

    Hi,

    Are you referring to this title?

    
    <h5 class="av-share-link-description av-no-toc ">Share this entry</h5>
    

    Try this filter to change h5 to p.

    function avf_customize_heading_settings_mod( array $args, $context, array $extra_args = array() ) {
      if($context == "avia_social_media_icons") {
          $args['heading'] = 'p';   
      }          
      return $args;
    }
    add_filter( 'avf_customize_heading_settings', 'avf_customize_heading_settings_mod', 10, 3 );
    

    Best regards,
    Ismael

    in reply to: Submenue in content area #1309936

    Hi,

    But I cannot drag the Fullwidth Sub Menu into a content element.

    Which is why you have to add a few css code to adjust the style of element. Please add a menu element above a color section, add a custom css class name to it, then adjust its style by adding the css code in the Quick CSS field. Please check the following documentation for more info.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    in reply to: Problem with google analytics #1309934

    Hi,

    Try to install the following browser extension, then check the browser console. This should return information about the analytics script.

    // https://chrome.google.com/webstore/detail/google-analytics-debugger/jnkmfdileelhofjcijamephohjechhna/related?hl=en

    The theme properly renders the analytics script as you can see in the screenshot above, so the issue might related to how the the analytics script has been setup. Unfortunately, we will not be able to provide further information about that. Is it working when you use a different analytics plugin?

    Best regards,
    Ismael

    in reply to: Add Related Post #1309932

    Hi,

    Thank you for the update.

    This is an example of the avf_template_builder_content filter. You can add it in the functions.php file.

    function avia_add_social_toolbar_template_builder($content = "")
    {
        if (!is_singular("post")) return;
        ob_start();
        get_template_part( 'includes/related-posts' );
        $related = ob_get_clean();
    
        $content .= $related;
        $content .= '';
        return $content;
    }
    add_filter('avf_template_builder_content', 'avia_add_social_toolbar_template_builder', 10, 1);
    

    This should render the related post section below the ALB content.

    Best regards,
    Ismael

    in reply to: Adding Social Icons to Enfold burger menu #1309931

    Hi,

    Thank you for the update.

    We cannot reproduce the issue on our end. Have you managed to fix the issue?

    Best regards,
    Ismael

    in reply to: Tag archive #1309922

    Hi,

    We modified the code a bit to remove the prefix from the category title and show the category description. We also adjusted it to remove the duplicate tag title. This is the final code.

    // https://pastebin.com/JxwayjRJ

    Best regards,
    Ismael

    in reply to: Full screen video #1309910

    Hi,

    Unfortunately, you cannot override the script with a filter or hooks. You may need to reinitialize the media scripts and override the first, but this will require significant amount of modification, which we will not be able to provide here. You may need to hire a freelance developer or contact our partner, Codeable.

    Best regards,
    Ismael

    Hi,

    Are you using a plugin to allow svg images? WordPress does not have native support for svg images, which is why the theme does not have any option for it. And defining the width and height attribute will render the image unresponsive because the defined dimensions will persist regardless of the screen size.

    Best regards,
    Ismael

    in reply to: change header in Share This Entry in post default #1309906

    Hi,

    Would you mind providing a direct link to a page or post containing the sharing button? Just to make sure that we are actually referring to the same thing. A screenshot will also help.

    Best regards,
    Ismael

    in reply to: Logo Area Custom Background on Mobile #1309905

    Hi,

    Would you also consider disabling the background image on mobile view? If yes, then you can add this code in the Quick CSS field.

    @media only screen and (max-width: 767px) {
        .responsive #top .header_bg {
            background: none;
        }
    }
    

    Best regards,
    Ismael

    in reply to: Problemi Pre-carimento pagina – opzioni tema – #1309903

    Hey cristinagrafik,

    Thank you for the inquiry.

    The site is quite slow even in the backend or when loading panels in the dashboard, which might mean that it’s just not an issue with the preloading. Have you tried contacting your hosting provider regarding the issue? This might be an issue with your database or the server itself.

    Does it help when you disable the cache and chat plugin?

    Best regards,
    Ismael

    in reply to: Unable to preview homepage #1309902

    Hey!

    Have you tried removing the revisions? For some reason, the old revision with the old demo content is persisting instead of displaying the current layout. Try to remove the revisions, update the page, then test the preview again. Disabling the cache plugin temporarily should also help.

    You can try this plugin to remove the revisions.

    // https://wordpress.org/plugins/simple-revisions-delete/

    Cheers!
    Ismael

    in reply to: 1 portfolio item per row on mobil, 2 on desktop #1309757

    Hey Knutnik,

    Thank you for the inquiry.

    You can use this css code to adjust the width of all portfolio items in the grid and convert it to a single column on mobile view.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .responsive #top .container .av-content-small,
      .responsive #top #wrap_all .flex_column,
      .responsive #top #wrap_all .av-flex-cells .no_margin {
        margin: 0;
        margin-bottom: 20px;
        width: 100%;
      }
    }

    Best regards,
    Ismael

    in reply to: Portfolio navigation on mobil #1309755

    Hey Knutnik,

    Thank you for the inquiry.

    You can use this css code to display the post navigation back on smaller screens.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      .responsive #top .avia-post-nav {
        display: block;
      }
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

Viewing 30 posts - 13,741 through 13,770 (of 67,073 total)