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Hey ineke_vg,
Thank you for the inquiry.
The auto updater in that version is now deprecated, so it will no longer work. You will have to download the theme from your account and upload it to the server manually via FTP. For more info, please check the following documentation.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelJuly 14, 2021 at 9:21 am in reply to: New Google Track codes not compatible with Cookie Modal #1310082Hey Thomas,
Thank you for the inquiry.
The analytics script is working as expected when we visited the site. As you can see in the screenshot below, the script initiates a post request automatically on page load.
Screenshot: https://postimg.cc/CBYD3707
This has been taken care of or fixed on version 4.8.3.
- added: support for new Google 4 Analytics Tracking Codes G-XXXXX// https://kriesi.at/documentation/enfold/changelog/
Best regards,
IsmaelHey mirotck,
Thank you for the inquiry.
The size of the images in the portfolio grid are not the same, which is why the items are not aligned. To keep the grid consistent, you have to make sure that the images have the same size and aspect ratio. You could also select a specific size or thumbnail in the Styling > Grid Settings > Portfolio Grid Image Size settings, but thumbnails may still vary in width and height, so this may not work as expected.
Best regards,
IsmaelJuly 14, 2021 at 9:01 am in reply to: NextGEN´s lightbox together with Enfold´s cookie consent #1310080Hey frankeee,
Thank you for the inquiry.
You will have to keep the default lightbox enabled if you are using the privacy option or the cookie consent bar. The privacy option relies on the default lightbox to open the privacy modal popup window.
Best regards,
IsmaelHey Rose_Porta,
Thank you for the inquiry.
We cannot reproduce the issue on our end but we found an error in the browser console, which may or may not be related to the issue. Please check the screenshot below.
Screenshot: https://postimg.cc/cvT9Hv9d
This is the error:
Cannot resolve parent frame. Use fallback values Interframe.js:32 k Interframe.js:32 o index.js:412Do you have any idea which script or plugin generates this error?
Best regards,
IsmaelHey Susanne,
Thank you for the inquiry.
You can use this css code to keep the title from overflowing outside the item container.
#wcfmmp-stores-wrap ul.wcfmmp-store-wrap li .store-footer .store-data-container { width: calc(100% - 30px); padding: 55px 0 0 0; }And this css code to align the buttons in the item footer.
#wcfmmp-stores-wrap ul.wcfmmp-store-wrap li.coloum-3 p.store-enquiry { right: 150px; top: 208px; }Unfortunately, we do not understand what you would like to change in number 3.
Best regards,
IsmaelJuly 14, 2021 at 8:33 am in reply to: Error when trying to edit page with toggle element after 4.8.2 update #1310076Hi,
@enoversum: They might have modified the accordion shortcode file in the child theme. Please make sure that the modified file contains the updated content.// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
If you have further questions, please feel free to open another thread. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHi,
A lot of the users are using the Ubermenu (https://wpmegamenu.com/) plugin but it is not free, so you may want to try plugins from the WordPress library first.
// https://wordpress.org/plugins/tags/megamenu/
Best regards,
IsmaelJuly 14, 2021 at 8:21 am in reply to: Enfold+WooCommerce need to keep a categories filter widget on sub cat pages #1310072Hi,
No problem. Please let us know in another thread if we can help you with anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the inquiry.
You might be able to use the avf_form_message filter to inlcude the current page ID or title in the email content. Usage example be found in the following thread.
// https://kriesi.at/support/topic/contact-form-html-field/#post-1131651
Best regards,
IsmaelHey KK,
Thank you for the inquiry.
It might be an issue with a plugin or the database. Did you do anything to the database recently? Have you tried disabling all plugins? You may need to restore the site using a backup if it is available.
Best regards,
IsmaelHey ChristosP,
Thank you for the inquiry.
Yes, you have to upgrade both WordPress and the theme to the latest version. But before doing so, make sure to create a backup of the current site or a restore point just in case. You may also have to disable the cache and minification plugin temporarily, and toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the update.
Best regards,
IsmaelHey bhacker1,
Thank you for the inquiry.
We tried to login to the site using the credentials but they seem to be invalid. Please check the info carefully and provide a direct link to the page with the full width easy slider.
Best regards,
IsmaelJuly 13, 2021 at 2:56 pm in reply to: Enfold Theme and the Publish Press Capabilities plugin #1309966Hey BMMtOliveLC,
Thank you for the inquiry.
How do the plugin register the “Permissions: Edit this Page” metabox? Is this the metabox that is missing? The metabox should display fine in the post editor if they are using the add_meta_box function — the theme should not interfere with it.
Best regards,
IsmaelHi,
Thank you for the info.
We adjusted the css code a bit to adjust the left padding of the columns on mobile view and to center align the button. Please do not forget to remove the cache before checking the page.
Best regards,
IsmaelHey John,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? We cannot find the extra space above the color section. Creating a test page should also help.
Best regards,
IsmaelHi,
Are you referring to this title?
<h5 class="av-share-link-description av-no-toc ">Share this entry</h5>Try this filter to change h5 to p.
function avf_customize_heading_settings_mod( array $args, $context, array $extra_args = array() ) { if($context == "avia_social_media_icons") { $args['heading'] = 'p'; } return $args; } add_filter( 'avf_customize_heading_settings', 'avf_customize_heading_settings_mod', 10, 3 );Best regards,
IsmaelHi,
But I cannot drag the Fullwidth Sub Menu into a content element.
Which is why you have to add a few css code to adjust the style of element. Please add a menu element above a color section, add a custom css class name to it, then adjust its style by adding the css code in the Quick CSS field. Please check the following documentation for more info.
// https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelHi,
Try to install the following browser extension, then check the browser console. This should return information about the analytics script.
The theme properly renders the analytics script as you can see in the screenshot above, so the issue might related to how the the analytics script has been setup. Unfortunately, we will not be able to provide further information about that. Is it working when you use a different analytics plugin?
Best regards,
IsmaelHi,
Thank you for the update.
This is an example of the avf_template_builder_content filter. You can add it in the functions.php file.
function avia_add_social_toolbar_template_builder($content = "") { if (!is_singular("post")) return; ob_start(); get_template_part( 'includes/related-posts' ); $related = ob_get_clean(); $content .= $related; $content .= ''; return $content; } add_filter('avf_template_builder_content', 'avia_add_social_toolbar_template_builder', 10, 1);This should render the related post section below the ALB content.
Best regards,
IsmaelHi,
Thank you for the update.
We cannot reproduce the issue on our end. Have you managed to fix the issue?
Best regards,
IsmaelHi,
We modified the code a bit to remove the prefix from the category title and show the category description. We also adjusted it to remove the duplicate tag title. This is the final code.
// https://pastebin.com/JxwayjRJ
Best regards,
IsmaelHi,
Unfortunately, you cannot override the script with a filter or hooks. You may need to reinitialize the media scripts and override the first, but this will require significant amount of modification, which we will not be able to provide here. You may need to hire a freelance developer or contact our partner, Codeable.
Best regards,
IsmaelJuly 13, 2021 at 10:57 am in reply to: Feature request: Provide fields for entry of img width and height for SVGs #1309909Hi,
Are you using a plugin to allow svg images? WordPress does not have native support for svg images, which is why the theme does not have any option for it. And defining the width and height attribute will render the image unresponsive because the defined dimensions will persist regardless of the screen size.
Best regards,
IsmaelHi,
Would you mind providing a direct link to a page or post containing the sharing button? Just to make sure that we are actually referring to the same thing. A screenshot will also help.
Best regards,
IsmaelHi,
Would you also consider disabling the background image on mobile view? If yes, then you can add this code in the Quick CSS field.
@media only screen and (max-width: 767px) { .responsive #top .header_bg { background: none; } }Best regards,
IsmaelHey cristinagrafik,
Thank you for the inquiry.
The site is quite slow even in the backend or when loading panels in the dashboard, which might mean that it’s just not an issue with the preloading. Have you tried contacting your hosting provider regarding the issue? This might be an issue with your database or the server itself.
Does it help when you disable the cache and chat plugin?
Best regards,
IsmaelHey!
Have you tried removing the revisions? For some reason, the old revision with the old demo content is persisting instead of displaying the current layout. Try to remove the revisions, update the page, then test the preview again. Disabling the cache plugin temporarily should also help.
You can try this plugin to remove the revisions.
// https://wordpress.org/plugins/simple-revisions-delete/
Cheers!
IsmaelHey Knutnik,
Thank you for the inquiry.
You can use this css code to adjust the width of all portfolio items in the grid and convert it to a single column on mobile view.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin { margin: 0; margin-bottom: 20px; width: 100%; } }Best regards,
IsmaelHey Knutnik,
Thank you for the inquiry.
You can use this css code to display the post navigation back on smaller screens.
@media only screen and (max-width: 767px) { /* Add your Mobile Styles here */ .responsive #top .avia-post-nav { display: block; } }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
Ismael -
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