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Viewing 30 posts - 13,741 through 13,770 (of 66,027 total)
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  • in reply to: CLS (Content Layout Shift) Troubleshooting help please #1295545

    Hi,

    No problem. And I agree, upgrading the hosting plan is probably the best next step to improve the initial response time. Other metrics should follow once the site is on a better server.

    Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: oop-up contact form #1295541

    Hi,

    Thank you for the info.

    We tried to modify the functions.php file but found it empty. Where did you add the snippet or the script?

    Screenshot: https://imgur.com/PJX9uAz

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The latest version of the theme is not available in your installation. Please download it from your Themeforest account and upload it via FTP so that we can activate it when necessary. You may need to rename the theme folder temporarily.

    Have you tried disabling the Performance > File Compression settings after updating the theme? Purging the cache and disabling the minification settings temporarily should also help.

    IMPORTANT: Please do not forget to create a site backup or a restore point before uploading the latest version.

    Best regards,
    Ismael

    Hey fabienneRedUmb,

    Thank you for the inquiry.

    The theme automatically crops the post thumbnail or the featured image to 845x321px, but it can be adjusted if necessary. Please install the following plugin, activate it, go to the Settings > Media panel, look for the entry_with_sidebar thumbnail and adjust its size. Regenerate the thumbnails after the adjustment.

    // https://wordpress.org/plugins/simple-image-sizes/

    Best regards,
    Ismael

    in reply to: Shortcode in footer menu? #1295532

    Hey TF_Photography,

    Thank you for the inquiry.

    Are you trying to use the shortcode as the title of a menu item? Please provide the site URL or a link to the page where we can see the shortcode link.

    What is supposed to be the output of the borlabs-cookie shortcode?

    Best regards,
    Ismael

    in reply to: Responsive Problem #1295527

    Hi,

    You are very welcome! Please feel free to open another thread if you need anything else. We will close this ticket now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: WPML and contact form #1295526

    Hey Zaccc,

    Thank you for the inquiry.

    We checked the EN version of the contact form and it looks exactly the same as in the original language. Is this fixed? If not, please provide a screenshot of the layout issue using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Sidebar does not show content #1295522

    Hey DouPaule,

    Thank you for the inquiry.

    The filter widgets from the plugin only work on the base shop page and the default product archive pages. It is not compatible with the the product grid element, unfortunately. To make it work, you have to set the page as the default or base shop page in the Woocommerce > Settings panel.

    Best regards,
    Ismael

    in reply to: Right Sidebar background to screen edge #1295438

    Hey Thumphreys,

    Thank you for the inquiry.

    Try to use this css code in the Quick CSS field to create a new container with a background inside the sidebar.

    #top #main .sidebar:before {
        content: '';
        display: block;
        width: 500px;
        height: 400vh;
        position: absolute;
        top: 0;
        left: 0;
        background-color: #00000008;
    }
    
    #top #main .sidebar {
        float: left;
        overflow: unset;
        width: 25%;
    }

    You may need to remove this css to get rid of the background overlay.

    #top #main .sidebar {
        background-color: #00000008;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    Would you mind disabling the server cache? The modifications are not taking effect in the front end, even after we purge the cache. Please include the FTP details in the private field as well.

    Best regards,
    Ismael

    in reply to: Left sidebar on single shoppage Enfold #1295429

    Hey creatorke,

    Thank you for the inquiry.

    That is the default position of the widgets in the single product page, but we could adjust it using hooks or doing a bit of template modification.

    Please add this code in the functions.php file.

    add_action('init','ava_product_sidebar_init_mod', 50);
    function ava_product_sidebar_init_mod() {
    	remove_action( 'woocommerce_before_single_product_summary',  'avia_close_image_div', 20);
    	add_action( 'woocommerce_before_single_product_summary',  'avia_close_image_div_mod', 20);
    	add_action( 'woocommerce_after_single_product_summary', 'avia_add_sidebar_mod', 19);
    }
    
    function avia_close_image_div_mod() {
    	echo "</div>";
    }
    
    function avia_add_sidebar_mod() {
    	global $product, $avia_config;
    	if( is_product() ) {
    		$avia_config['currently_viewing'] = "shop_single";
    		get_sidebar();
    	}
    }
    

    And insert this css code in the Quick CSS field to move the sidebar to the left.

    .single-product-main-image {
        width: 25%;
    }
    
    .single-product-summary {
        overflow: hidden;
        width: 45%;
        float: right;
        margin-right: 5%;
    }
    
    .single-product .sidebar {
        width: 25%;
    }
    

    Best regards,
    Ismael

    in reply to: Favicon causes mixed content warning over ssl #1295426

    Hey Tobias,

    Thank you for the inquiry.

    Delete the current favicon in the Theme Options, then upload it back. Or edit the image URL in the field, and replace http with https. That should fix the issue.

    Best regards,
    Ismael

    Hey aboderc,

    Thank you for the inquiry.

    The issue with the pagination has been fixed in the latest version of the theme, v4.8.1. Please upgrade the theme to the latest version and purge the cache afterwards.

    Best regards,
    Ismael

    in reply to: Submenu links to tab sections #1295422

    Hi,

    Thank you for the inquiry.

    You have to use an additional script in order to make it scroll or jump to the actual section, after clicking the menu item with the anchor. Please check the script that we provided in the following thread.

    // https://kriesi.at/support/topic/anchor-links-scrolling-to-tab-section-not-working/#post-1289536

    You may need to adjust the selector on the following line, depending on the actual element or link that contains the anchor.

    scrollToTab( '.menu-item a', 'click' );
    

    Best regards,
    Ismael

    in reply to: Adding subfolder image to a Gallery not working #1295419

    Hey nanwar,

    Thank you for the inquiry.

    The plugin worked fine with the gallery when we tested it on our installation. Please check the screenshot of the media library and the actual gallery below.

    // https://imgur.com/Jdw1aXA
    // https://imgur.com/MabWeu7

    Please try to deactivate the other plugins in your installation, then test the gallery again.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    It looks like an issue with a plugin using the add_submenu_page function, which is using an invalid type in the 7th parameter. To check the issue properly and to trace the error, we have to enable the debug mode in your installation. Please check the following documentation for more info about debugging.

    // https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_display

    Best regards,
    Ismael

    in reply to: Archive settings – How to change #1295256

    Hi,

    Looks like this is working properly now. The posts limit in the archive pages (see private field) can be adjusted in the Settings > Reading panel. Look for the Blog pages show at most field or option.

    And if you want to disable or toggle the pagination, use this filter in the functions.php file.

    add_filter("avf_post_slider_args", function($atts) {
    	$atts["paginate"] = "no";
    	return $atts;
    }, 10, 1);
    

    Set paginate again to “yes” if you want to enable it back.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Try to use this css code instead to enable the indicator for the grand parent menu item.

    #top #avia-menu .current-page-ancestor .avia-menu-fx {
        position: absolute;
        bottom: 0;
        opacity: 1;
        visibility: visible;
        background-color: #03093b !important;
    }
    

    Best regards,
    Ismael

    in reply to: Text right alignment on LayerSlider WP #1295247

    Hi,


    @adanari
    : Where did you add that section or slider? We cannot find it in the home page. Please open a new thread and provide a direct link to the page containing the layer slider in the private field. We will close this one for now.

    Best regards,
    Ismael

    in reply to: Sticky sidebar widget with Enfold #1295244

    Hey mrgoe,

    Thank you for the inquiry.

    Have you tried any of the plugins listed below?

    // https://wordpress.org/plugins/sticky-menu-or-anything-on-scroll/
    // https://wordpress.org/plugins/toast-stick-anything/

    They should allow you to make any element stick by providing the elements’ class name or ID.

    Best regards,
    Ismael

    in reply to: GDPR Message #1295238

    Hey holbizmetrics,

    Thank you for the inquiry.

    When using a different translation plugin, this is done automatically or you have the option to change the settings for different language, but with Polylang, you have to create a custom shortcode that checks for the current language and display the appropriate content, as shown in the following thread.

    // https://kriesi.at/support/topic/gdpr-feature-polylang/#post-1074324
    // https://kriesi.at/support/topic/cookie-consent-message-erscheint-immer-wieder/#post-992984

    Another solution can be found in the following thread.

    // https://kriesi.at/support/topic/how-to-translate-cookie-consent-message/#post-945946

    Best regards,
    Ismael

    in reply to: Full Slider Video Embed – Auto Play #1295219

    Hey Brian,

    Thank you for the inquiry.

    Did you mute the videos in the slider? The videos are automatically playing on our end — checked on Chrome.

    Best regards,
    Ismael

    Hey AlexR,

    Thank you for the inquiry.

    We can use the following filter in the functions.php file to add the name attribute to the faq schema markup, but it seems not necessary because the tool is not returning any errors.

    add_filter('avf_markup_helper_attributes', 'avf_markup_helper_attributes_modified', 10, 2);
    function avf_markup_helper_attributes_modified($attributes, $args) {
    	if( $args['context'] == 'faq_section' ) {
    	    $attributes['name'] = 'FAQ';
    	}
    	return $attributes;
    }

    Best regards,
    Ismael

    in reply to: Language flag icons in menu are not aligned with text #1295124

    Hey NoraGTS,

    Thank you for the inquiry.

    1.) Did you add the css code in the child theme’s style.css file? You may need to check if the ID of the menu item in the DE version is different, or if the css selector is correct.

    2.) You have to set the DE as the main language in Polylang and in the Settings > General panel.

    // https://polylang.pro/doc/configure-the-languages/

    Best regards,
    Ismael

    in reply to: Swipe the "content slider" on the phone #1295120

    Hey Severin,

    Thank you for the inquiry.

    That is the default behavior of the navigations or of the content slider. If you want to enable both, you will have to modify the enfold/config-templatebuilder/avia-shortcodes/contentslider/contentslider.php file and adjust this block of code around line 769 so that both navigation display regardless of the set option in the element.

    if( $navigation == 'dots' ) 
    					{
    						$output .= $this->slide_navigation_dots();
    					}
    
                        if( $navigation == 'arrows' ) 
    					{
    						$output .= $this->slide_navigation_arrows();
    					}
    

    If you do not want the actual arrow to display, use this css to hide it.

    .avia-slideshow-arrows.avia-slideshow-controls {
       display: none !important;
    }

    Best regards,
    Ismael

    in reply to: How put two functional arrows in the Tab Section ? #1295116

    Hi,

    Thank you for following up.

    You can use the .av-tabsection-nav-prev and .av-tabsection-nav-next selectors to style the navigation. Example:

    .av-tabsection-nav-prev, .av-tabsection-nav-net {
       position: absolute;
       color: red;
       top: 100px;
    }
    
    .av-tabsection-nav-prev {
       left: 20px;
    }
    
    .av-tabsection-nav-next {
       right: 20px;
    }

    @Guennie007: We could check for the parent container and find the active tab from there instead of directly using the .av-active-tab-title selector.

    Best regards,
    Ismael

    Hi,

    The rating is still beside the product title when we checked the site. Did you put it back?

    To create more space between the product title and the price, try use this css code.

    a.woocommerce-LoopProduct-link.woocommerce-loop-product__link div.inner_product_header div.inner_product_header_table div.inner_product_header_cell h2.woocommerce-loop-product__title {
        padding-bottom: 50px;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the changes.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Glad to know that it is now working correctly. Please feel to open a new thread if you need anything else. A termite extinguisher for the previous server might help. :D

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Typewriter Animation Not Working in My Color Section #1295099

    Hi,

    Sorry about that. I got a bit confused. :)

    Sorry for the confusion, but I mentioned in ONLY worked outside the color selection element.

    But the rotator in the above page is inside a color sectio, and it is working correctly. Please check the screenshot below.

    // https://imgur.com/671qIK6

    Best regards,
    Ismael

    in reply to: Homepage Masonry Gallery Not Loading Images #1295098

    Hi,

    Did you purge the cache and toggle the Performance > File Compression settings after adding the css code?

    Does it work correctly when you temporarily remove the layer slider? Please post the login details in the private field so that we could properly check the issue.

    Best regards,
    Ismael

Viewing 30 posts - 13,741 through 13,770 (of 66,027 total)