Forum Replies Created

Viewing 30 posts - 13,621 through 13,650 (of 67,340 total)
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  • in reply to: Reduce the space between columns in content slider #1317086

    Hey Hejanni,

    Thank you for the inquiry.

    Try to replace it with the following css code to adjust the width of the columns and decrease the space between them.

    .avia-content-slider-inner .av_one_fourth {
        margin-left: 2%;
        width: 23%;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    Hey Thedogscreative,

    Thank you for the inquiry.

    We may need to inspect the site or the menu items in order to provide the appropriate changes or modifications. Please post the site URL in the private field.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Did you create a staging site before changing the settings? You should create a site backup so that you can restore the site to its previous state if necessary.

    When you see an element that is not working after an update, all you need to do is purge the cache and toggle minification/compression (Enfold > Performance if you are using it), or disable them temporarily. You do not have to update the page or change any settings. This step alone should be enough to reload the updated scripts and stylesheets. If you are using a plugin such as Autoptimize or BWP Minify and enabled HTML compression, make sure to disable that option too.

    If the element is still not working after the steps above, then there might be an issue with the actual shortcodes such as missing element ID, which has been introduced in the later versions of the theme. If that is the case, try to set the builder to debug mode and enable the shortcode parser to repair the shortcodes.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#shortcode-parser

    Best regards,
    Ismael

    in reply to: hamburger menu on desktop #1317069

    Hey mnoack1,

    Thank you for the inquiry.

    Where did you add the modifications? Please post the complete modifications that you did for the header on pastebin.com so that we could test it properly on our installation.

    Best regards,
    Ismael

    in reply to: Portfolio images not loading on mobile devices #1317065

    Hi,

    Thank you for the inquiry.

    The portfolio loads fine on browser device emulations (iPhone, iPad, Samsung, Pixel, Surface etc). It is not an actual device but the emulation is getting better at mimicking actual mobile device behavior. However, we noticed that the page takes quite a while to load, probably because there are a lot of portfolio items in a single page, which means that the browser has to request and load a lot of images, which might be the reason why it does not load at all on some mobile devices.

    You might want to consider enabling the pagination or moving some of the portfolio items in their own category pages.

    Screenshot: https://imgur.com/TDtSP7j

    Best regards,
    Ismael

    in reply to: Sitemap problem #1317061

    Hi,

    Thank you for the update.

    There is no available custom 404 page template from the theme but you can easily build one using the Advance Layout Builder. You can then set that page as the custom 404 page in the Enfold > Theme Options panel.

    Best regards,
    Ismael

    in reply to: Blog Single Posts #1317058

    Hi,

    Thank you for the update.

    You can include this filter in the functions.php file to display back the read more button in the category or archive pages.

    add_filter("avf_post_slider_args", function($atts) {
    	$atts["contents"] = "excerpt_read_more";
    	return $atts;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Remove date in blog articles #1317055

    Hi,

    Awesome! Glad we could be of help. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    What is the current version of theme? You may need to update the theme manually via FTP if the current version is older than 4.7. Please check the following documentation for more info.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    in reply to: napfcoach-hessen.de #1317053

    Hey Marcus Niebel,

    Thank you for the inquiry.

    The site contains a very old version of the theme (3.8), which is no longer supported and is not compatible with the current version of WordPress. You have to upgrade the theme to version 4.8.6.1 via FTP because the automatic update will no longer work in the current version (3.8).

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold

    Best regards,
    Ismael

    in reply to: vervangen eunoia thema #1317052

    Hey Ans Vermeulen,

    Thank you for the inquiry.

    The Eunoia theme is not available on Themeforest anymore and is no longer supported. If you want to use a different theme or upgrade to another, we recommend Enfold.

    // https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

    And for more info about older themes and why they have been removed, please check the following article.

    // https://kriesi.at/archives/wordpress-5-0-and-enfold-4-5-1

    Best regards,
    Ismael

    in reply to: Mega Menu Accessibility #1317047

    Hi,

    Ah yeah, forgot about that one. Thanks for the info. :)

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Anchor link from subpage to homepage #1317046

    Hi,

    Thank you for the update.

    It worked correctly when we removed the mobil layer slider temporarily. We might have to add a few css code to actually hide the mobil slider on desktop view so that it does not interfere with the anchor positioning.

    @media only screen and (min-width: 989px) {
        .home #layer_slider_2 {
           display: none !important;
           height: 0;
        }
    }

    Best regards,
    Ismael

    in reply to: Anchor mgea-menu #1317043

    Hi,

    Great! Glad to know that it is fixed. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Tab section title alignmnet problem #1317041

    Hi,

    No problem. Let us know if you need anything else. We will close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: scr-set Attribut for full width Slider #1317040

    Hi,

    Thank you for the update.

    Yes, the scrset attribute should be enabled for the Fullwidth Easy Slider by default. Unfortunately, we are not yet sure why it is not working in the site. It works fine on our installation. We created a test slider and uploaded a large image (1920x1200px) but the srcset attribute is still missing. (see private field)

    Please remove the other Enfold theme (4.4.1) from the themes folder to rule out any theme conflict. We will check the site again afterwards.

    Best regards,
    Ismael

    in reply to: Accordion on single product code issue #1317036

    Hi,

    Thank you for the update.

    Did you add the shortcode in the Description field manually? You should remove it there because search engines will just render them as static text, not as shortcodes or not as an actual accordion.

    Best regards,
    Ismael

    in reply to: cookie consent lightbox not working #1317034

    Hi,

    Sorry for the late response. The site looks fine even without the header.php and footer.php file modification, so you should maybe just keep it as is. Unfortunately, we are not sure what have been added or modified in those files. Did you hire a developer before?

    Best regards,
    Ismael

    in reply to: centered Logo and transparent Background. #1317032

    Hi,

    Sorry for the delay. You can use this css code to remove the left margin of the logo and move it to the edge of the screen.

    @media only screen and (max-width: 767px) {
        .responsive #top .logo {
            margin-left: 0;
        }
    }

    Best regards,
    Ismael

    in reply to: Tab section title alignmnet problem #1316905

    Hey Sachifus,

    Thank you for the inquiry.

    The following css code should align the tab section title image and the arrow below.

    .av-tab-section-image, .av-tab-arrow-container {
        margin: 0 auto;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Site not sending email since last Enfold theme update #1316904

    Hey Simplequery,

    Thank you for the inquiry.

    We tested the contact form on our end and it seems to be sending the messages correctly. We did not encounter any errors after sending the message. Did you check your spam folders?

    The troubleshooting steps in the following documentation might help.

    // https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Ismael

    in reply to: Cant load Fonts in Safari #1316902

    Hey Monika,

    Thank you for the inquiry.

    If there is a possibility I would like to define the “Backup”-Fonts in the css section

    What do you mean by “backup” fonts? Would you like to load the font differently? You might be able to use the @font-face rule.

    // https://css-tricks.com/snippets/css/using-font-face/

    We checked the site on Safari and both fonts (Montserrat and Oswald) are being loaded correctly — text on both browsers look similar as expected. You can see a screenshot of the page on Safari below.

    Screenshot: https://imgur.com/a/KO9OWer

    Best regards,
    Ismael

    in reply to: The Events Calendar and Enfold 4.8.6 #1316900

    Hi,

    Thank you for the info.

    We enabled the updated calendar design in the Events > Settings panel and remove the following css code from the Quick CSS field to correct the events layout. We also corrected a few css code in the field and formatted the rest.

    
    .av-single-event-content {
      width: 100% !important;
      float: left !important;
      margin-left: 0px !important;
      margin-bottom: 20px;
      clear: both;
    }
    
    .av-single-event-meta-bar {
      overflow: hidden;
      float: left;
      width: 100%;
    }
    

    Screenshot: https://imgur.com/CLusz0P

    Best regards,
    Ismael

    in reply to: Anchor link from subpage to homepage #1316898

    Hey Markus,

    Thank you for the inquiry.

    What happens when you disable the layer slider temporarily? Have you tried enabling the Enfold > Theme Options > Page Preloading option? Enabling the preloader should allow the whole document to completely load before displaying the page, which should correct the anchor positioning.

    Best regards,
    Ismael

    in reply to: Timeline – milestone text font size #1316887

    Hey amollde,

    Thank you for the inquiry.

    You can use this css code to adjust the font size of the milestone content or description.

    .av-milestone-content {
        font-size: 20px;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Text Block bug with 1/5 ? #1316886

    Hey amollde,

    Thank you for the inquiry.

    Have you tried wrapping the headline inside a 1/1 column? You should also check if the Equal Height option of the first column in the second row is enabled. A link to the page will also help.

    Best regards,
    Ismael

    in reply to: CSS in widget #1316876

    Hi,

    Glad to know that you managed to adjust the style of the button. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Anchor mgea-menu #1316875

    Hey ThorstenFB,

    Thank you for the inquiry.

    Would you like to disable the active indicator for the menu items? Try to set the Enfold > Header > Header Layout > Header Style to the second option.

    Best regards,
    Ismael

    in reply to: Fallback Picture scale on Apple Mobile #1316874

    Hey JBM,

    Thank you for the inquiry.

    Did you set the background attachment settings to fixed? This could cause issues with background images on iOS devices. You may need to set it back to scroll, or use the following css code to adjust the attachment on mobile view.

    .avia_mobile .avia-full-stretch {
        background-attachment: scroll !important;
    }
    
    .avia-bg-style-fixed {
        background-attachment: scroll !important;
    }
    

    Best regards,
    Ismael

    in reply to: Mobile View cut off some elements #1316872

    Hey sunseekertours,

    Thank you for the inquiry.

    You may need to disable the top margin offset of the first column on mobile view with css media queries. It is currently set to -200px. The following documentation should help.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

Viewing 30 posts - 13,621 through 13,650 (of 67,340 total)