Hi,

Thank you for following up.

The connection to the site is timing out. Is it currently down?

Hosting Server Connect Timeout
HTTP 502 — Unable to Connect to the Origin Server

Example of the code with the post__not_in parameter

function ava_exclude_specific_posts($query) {
	if (is_page(123)) {
		$exclude = array(1, 3, 23, 13);
		$query->set( 'post__not_in', $exclude );
	}
}

add_action('pre_get_posts', 'ava_exclude_specific_posts');

You need to specify the IDs of the pages that you want to exclude in this array.

$exclude = array(1, 3, 23, 13);

You will also have to adjust the value in is_page conditional function.

Best regards,
Ismael

Hi,

We tested the site again but we were not able to reproduce the issue. The home page loads fine and the logo displays immediately. The 4.8.5 version is already activated when we checked the site.

Which browser are you using? Please provide a screen cast of the issue so that we can actually see the issue from your end.

Best regards,
Ismael

Hey!

We cannot reproduce the issue on version Enfold 4.8.6 and WP 5.8. We used one of the videos in your site for testing. Please check the screenshot below.

Screenshot: https://postimg.cc/KKzGdzTV

Do you have a staging version of the site? We would like to try and disable the plugins temporarily.

Cheers!
Ismael

Hi,

Thank you for following up.

Did you add the code in the functions.php file? Please post the login details in the private field so that we could test the script properly. Make sure that the Appearance > Editor panel is accessible.

Best regards,
Ismael

Hi,

Are you sure that the custom field is correct? We could also use the “avf_masonry_entry_content” filter to adjust the content without editing the shortcode file directly. Try to add this code in the functions.php file.

add_filter("avf_masonry_entry_content", function($content, $entry, $atts) {
    return do_shortcode($content);
}, 10, 3);

It would also be very helpful if the shortcode in question would be automatically inserted into each new post

That should be possible but it will require modifications that are beyond the scope of support. You may need to hire a third party developer to add the feature.

Best regards,
Ismael

Hi,

Is there a way to solve it with a function to put in functions.php that says something like: if the category name is CATX rename it with CATY?

That is not possible, unfortunately, You will have to add the modifications in the shortcode file directly, or you have to use Javascript. If you chose to use a Javascript solution, you might find this helpful.

// https://kriesi.at/support/topic/menu-position-on-header/#post-1312127
// https://kriesi.at/support/topic/4-8-2-onwards-woocommerce-main-shop-image-is-being-lazy-loaded/#post-1313773

Best regards,
Ismael

Hi,

Is that the password for the htaccess authentication? The site is asking for another authentication. We tried to use the login info above, including the new password, but it is still not working.

Best regards,
Ismael

Hey Sebastian,

Thank you for the inquiry.

1.) You can choose the thumbnail size in the Styling > Grid Settings > Portfolio Grid Image Size settings, but you cannot select multiple kinds of thumbnails or image sizes.

2.) This is possible but you may need to modify the /config-templatebuilder/avia-shortcodes/portfolio/portfolio.js file around line 79.

imgParent.css({height:'auto'}).each(function(i)
					{
						var currentLink = $(this);

						setTimeout(function()
						{
							currentLink.animate({opacity:1},1500);
						}, (100 * i));
					});

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

Thank you for following up.

Are you referring to the slider images in the portfolio preview? We should be able to use the “avf_ajax_preview_image_size” filter to adjust the default thumbnail in the slider.

add_filter("avf_ajax_preview_image_size", function($size) {
   $size = "full";
   return $size;
}, 10, 1);

Best regards,
Ismael

Hey Christie,

Thank you for the inquiry.

The filter above is not working because the background image is now applied using an internal style, which is generated by the get_element_styles function in the enfold/config-templatebuilder/avia-shortcodes/av-helper-masonry.php file. You may need to temporarily add the modification in the shortcode file instead of using the filter.

Best regards,
Ismael

Hi,

Thank you for the info.

Can we have access to the site containing the version 4.5.7? We would like to export the theme settings directly from the site and test it on our own installation. We tried to re-import and re-save the theme settings in the Media > Library panel, but it is still not working. The file might be corrupted or the theme options in it are already invalid. We cannot know for sure, unfortunately.

Best regards,
Ismael

Hey iosefo,

Thank you for the inquiry.

We cannot access the site using the credentials above. Please check the info carefully.

The Modern Events Calendar plugin, unlike the Events Calendar Pro, is not fully configured in the theme, so it may require some adjustments such as template and css modifications.

Best regards,
Ismael

Hi,

Thank you for the info.

The issue was caused by the avia_social_media_icons class in the child theme’s functions.php file. It is outdated. You have to copy the latest version of the class and redo the modifications.

Best regards,
Ismael

Hey agiledynamicss,

Thank you for the inquiry.

There is no paginated element in the page that you posted above. Have you tried marking the issue as fixed in your console? The paginated page is already set to “follow, noindex”, so the crawlers should not mark the paginated pages as duplicate content.

You could also set a canonical URL for paginated pages.

// https://yoast.com/help/canonical-urls-in-wordpress-seo/#archives

Best regards,
Ismael

Hi,

Thank you for the info.

You have to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first or second option. This should allow the videos to play automatically on page load. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the changes.

Best regards,
Ismael