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Viewing 30 posts - 13,621 through 13,650 (of 65,725 total)
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  • in reply to: Cookies Button Google Analytics #1293455

    Hi,

    Thank you for the update.

    We tried to login to the site using the default login and dashboard URL, but they redirect to a 404 page (not_found). Did you change the login URL? Please include the link in the private field.

    Best regards,
    Ismael

    in reply to: Hoe to make one single page narrower #1293453

    Hi,

    Thank you for the update.

    If you want to change the maximum width of a single page, try to use this css code.

    .page-id-24740 #narrow-page .container {
        max-width: 50%;
        width: 50%;
    }

    24740 in the selector above is the page ID of the lista-lavori-disponibili page.

    Best regards,
    Ismael

    in reply to: Plugin conflict removes kitchen sink from wysiwyg #1293452

    Hi,

    Thanks for coming back.

    You may need to ask the “Memberships” author if the plugin is using the mce_buttons or the mce_buttons_2 filters to adjust the items in the tinymce toolbar.

    Or try to temporarily edit the enfold/config-templatebuilder/avia-template-builder/php/template-builder.class.php, and comment out line 1610..

    new avia_tinyMCE_button( $tiny_lb );
    

    .. and line 1629.

    new avia_tinyMCE_button( $tiny );
    

    See if it changes anything or it makes the kitchen sink icon display back again. Please note that this will remove the insert shortcode button in the text editor.

    Best regards,
    Ismael

    in reply to: AMP for WP not working properly with Enfold #1293446

    Hi,

    @thinkjarvis: Thank you for your insights.


    @RubenHD
    : Sure thing. Please do not hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Hello, in the main.template-shop as a paragraph is possible?

    What do you mean by “main.template-shop as a paragraph”? Please explain it further or provide a screenshot.

    The shop title is actually there but it is hidden using css. To display it back use this css code.

    .template-shop .page-title {
        display: block;
        position: absolute;
        top: 50px;
    }
    
    header.woocommerce-products-header + .template-shop {
        margin-top: 50px;
    }
    

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Change headline space and color of blogpost headlines #1293443

    Hi,

    Thank you for the info.

    The post titles are center aligned when we checked (screenshot below). You may need to purge the cache before checking the page again, or try to view it on incognito mode.

    Screenshot: https://imgur.com/0cJd4Ht

    If you need to center align the widget title as well, please add this.

    .widget_recent_entries .widgettitle {
        text-align: center;
    }

    Best regards,
    Ismael

    in reply to: Crop thumbnails plugin for featured images #1293440

    Hi,

    Thank you for the update.

    It is possible that the plugin crops the original feature image and not the thumbnail. Is it possible to select the actual thumbnail when cropping using the plugin? Now, if you would like to adjust the default thumbnail sizes, try to use the following plugin.

    // https://wordpress.org/plugins/simple-image-sizes/

    It is an old plugin, but it works fine. Do not forget to regenerate the images, or make sure to upload the them again after the adjustments.

    Best regards,
    Ismael

    in reply to: Issue with Slider #1293435

    Hi,

    If yes…where do i find the settings for “length” ?

    You might be referring to the Slide Options > Slide Timing > Duration settings. But the next slide should only start after the previous one has finished transitioning or when after the specified slide duration as described below.

    Here you can set the time interval between slide changes, this slide will stay visible for the time specified here. This value is in millisecs, so the value 1000 means 1 second. Please don’t use 0 or very low values.

    Did you check the screenshot above, and do you see the same layers on your end?

    Best regards,
    Ismael

    in reply to: Modal Pop Up Window on Mobiles #1293434

    Hi,

    Thank you for the update.

    Did you add the “.open-popup-link-button a” selector to the updated code? You may need to add it on these lines.

    jQuery('.open-popup-link').addClass('no-scroll');
    	jQuery('.open-popup-link').magnificPopup({
    

    .. it should be.

    
    jQuery('open-popup-link-button, .open-popup-link').addClass('no-scroll');
    	jQuery('open-popup-link-button, .open-popup-link').magnificPopup({
    

    Please do not forge to purge the cache before every test. Or to make sure that you are not looking on a cached version of the page, just disable the minification and cache plugins temporarily.

    Best regards,
    Ismael

    Hi,

    For some reason, a blank layer slider wrapper is rendered outside the wrap_all container, which is why there is a huge space above the header.

    
    <div class="ls-wp-container fitvidsignore ls-hidden ls-fullwidth ls-container" data-layerslider-uid="LS51e52bqds">
    <div class="ls-slide" data-ls="bgposition:0% 0%;kenburnsscale:1.2;parallaxdurationmove:5000;" style="width: 1280px; height: 720px;"></div>
    </div>
    

    To hide that container temporarily, we added this code in the Quick CSS field.

    body > .ls-wp-container.fitvidsignore.ls-hidden.ls-fullwidth.ls-container {
        display: none !important;
    }
    
    

    Best regards,
    Ismael

    Hi,

    I Imagine that the code will include some cropped versions of the hero image

    Yes, that is correct. But you have the option not to do it manually by adding the wp-attachment-postid class name to the image markup, where postid is the actual id of the featured image. WordPress will automatically apply the srcset attribute to any images with this class name. You can also use the av_responsive_images class > make_image_responsive function to make the image markup responsive.

    Example:

     $img = wp_get_attachment_image( $image_id, $thumbnail_size );
    $img = Av_Responsive_Images()->make_image_responsive( $img, $image_id, true );
    

    The class can be found in the themes/enfold/framework/php/class-responsive-images.php file.

    Best regards,
    Ismael

    in reply to: Future/coming events not working properly #1293429

    Hi,

    Thank you for following up.

    Do you think it is possible to keep the new design with the latest version?

    The updated calendar design should work fine on Enfold v4.8.1, as long as there are no modified event templates in the child theme. Did you modify any of the event template files (e.g default-template.php)?

    Best regards,
    Ismael

    Hi,

    According to the page speed tool, the CLS is now 0.001, which is pretty good. How did you improve it?

    You might also want to defer loading of JS files, and turn off JS Combine option in the litespeed settings to prevent the script files from blocking DOM rendering, minimize thread work and reduce the execution time. Deferring the script might cause unexpected behavior, so make sure to check the page properly after enabling it.

    // https://docs.litespeedtech.com/lscache/lscwp/pageopt/#load-js-deferred

    And according to the page speed insight, the server response time is a bit slow, so optimizing the database and upgrading the server itself might also be necessary.

    Best regards,
    Ismael

    in reply to: Tab section auto adjust problem #1293427

    Hi,

    Thank you for your patience.

    We added another snippet to resize the tab section on load, which works fine, but the tab section is still not resizing consistently after going to the next step. You might have to refrain from using the tab section when using the bookly form.

    This is the snippet that we added.

    var int = window.setInterval(function(){
    		console.log("resizing");
    		$(window).trigger('debouncedresize');
    		$("a[href$=online-booking]").trigger("click");
    	}, 1000);
    
    	$(window).load(function () {	
    		setTimeout(function() {
    			clearInterval(int);
    		}, 1000
    

    Best regards,
    Ismael

    in reply to: How to reduce spacing before Easy Slider ? #1293199

    Hi,

    Thank you for the update.

    Please ask the third party developer to download the latest version of the theme from your or their Themeforest account and upload it manually via FTP. This should work fine as long as they did not do massive modification to the core or parent files and that they have installed a child theme.

    For more info about FTP update, please forward the following documentation.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    in reply to: BUG: Columns broke after 4.8.1 again #1293198

    Hi,

    Thank you for the info.

    We did not find any column element in that page, so we are not really sure what to check. Would you mind providing a screenshot of the issue? You can use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Social Icons header positioning #1293196

    Hi,

    Glad to know that you have found a solution, and we hope that we could help you better next time. Please feel free to open a new thread should you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: sub menu and burger menu issues #1293195

    Hi,

    Thank you for the update.

    Do you remember adding this css code somewhere?

    .header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div, .header_color .av-subnav-menu>li ul, .header_color .av-subnav-menu a {
        background: #7d7d7d!important;
    }
    

    It applies the background #7d7d7d to the second level menu items. Also, you may have to disable the mega menu option for the “Lehigh” menu item.

    Best regards,
    Ismael

    in reply to: Enfold child theme appearance not showing well #1293194

    Hi,

    Where or how did you set the Finger Paint font? In the Enfold > General Styling > Fonts panel, the header and body font are set to default and Open Sans, respectively.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Fonts viewer #1293192

    Hi,

    Thanks @edendesign7! That list will be really helpful. :)

    Best regards,
    Ismael

    in reply to: Related to Sticky Header #1293191

    Hi,

    Thank you for the inquiry.

    We checked the staging site and the header there is fixed and sticks to very top of page when we scroll down, but the Header Size is different compare to the live site. Is this fixed?

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings, or check the site on incognito mode. You may also need to adjust the Header Size settings in the Enfold > Header Settings panel.

    Best regards,
    Ismael

    Hey Harold,

    Thank you for the inquiry.

    We modified that code a bit to make it compatible with the updated mobile menu. Please check the snippet in the following thread.

    // https://kriesi.at/support/topic/social-icon-in-mobile-menu/#post-1226347

    Best regards,
    Ismael

    in reply to: Hoe to make one single page narrower #1293186

    Hey marcoabis81,

    Thank you for the inquiry.

    You can actually adjust the maximum container width in the Enfold > General Layout > Dimensions panel. Look for the Maximum Container width field and set the width in pixel, or in percentage, which is relative to the browser viewport or the screen resolution.

    Best regards,
    Ismael

    in reply to: Lightbox not using srcset? #1293184

    Hi,

    Thank you for your patience.

    The lightbox started to work properly after we deactivated the JS and CSS minify settings in the Litespeed > Page Optimization settings (see private field), cache and cdn is still enabled during the test. We do not know exactly which of the minify settings affected the lightbox though, but it is clear that file minification is causing the issue. You may need to test the settings or use a completely different minification plugin.

    Best regards,
    Ismael

    in reply to: Masonry Gallery fatal error #1293183

    Hi,

    Thank you for the update.

    I don’t have this av-helper-slideshow.php in my child theme folder.

    The file is inside the shortcodes folder in the child theme directory. Please edit the file as @Nikko recommended above, and that should fix the error.

    Best regards,
    Ismael

    in reply to: Archive settings – How to change #1293180

    Hi,

    Thank you for the info.

    The markup of the Blog Posts element is different from the default layout. We may need to access the file server in order to check the issue further — the Appearance > Editor panel is not accessible.

    Please post the FTP details in the private field, or enable the default file editor in the dashboard.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    This might be an issue with the waypoint script, used by the theme to trigger animations on scroll. You may need to adjust the offset value of that function to trigger the animation earlier than usual. You could also move the masonry gallery higher up the page, or insert additional content below the gallery.

    If you want to modify the script or function, please edit the enfold\js\shortcodes.js, look for the activate_waypoints script around line 217.

    	function activate_waypoints(container)
    	{
    		//activates simple css animations of the content once the user scrolls to an elements
    		if($.fn.avia_waypoints)
    		{
    			if(typeof container == 'undefined'){ container = 'body';};
    
    			$('.avia_animate_when_visible', container).avia_waypoints();
    			$('.avia_animate_when_almost_visible', container).avia_waypoints({ offset: '80%'});
    
    			if(container == 'body') container = '.avia_desktop body';
    			$('.av-animated-generic', container).avia_waypoints({ offset: '95%'});
    		}
    	}
    

    We have to decrease the offset value to 50% or lower to trigger the animation once the elements are in view.

    Best regards,
    Ismael

    in reply to: Page links won't go backwards #1293177

    Hi,

    Thank you for the update.

    Manually changing the dates of the posts should not affect the pagination, the items will just be sorted differently or show in different pages. Please let us know once the update is done. And do not forget to purge the cache and disable the html compression after the update.

    Best regards,
    Ismael

    in reply to: Event date in Postslider sometimes not showing #1293176

    Hi,

    Thank you for the info.

    By default, the post meta info will only display if an excerpt is available, so for posts made using the Advance Layout Builder without a summary or excerpt, the date info will not show. But if you want the meta info to always display, we can use the following filter in the functions.php file.

    add_filter("avf_post_slider_args", function($atts) {
    	$atts["show_meta_data"] = "always";
    	return $atts;
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: Cookies Button Google Analytics #1293171

    Hey sbott,

    Thank you for the inquiry.

    You may have set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first and second option, allowing external services to run without user consent or without opting in. You have to set the cookie behavior to the third or fourth option to block the tracker.

    We tried to login to the site, but the credentials above did not work. Please check the info carefully, or provide another admin account.

    Best regards,
    Ismael

Viewing 30 posts - 13,621 through 13,650 (of 65,725 total)