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Viewing 30 posts - 13,621 through 13,650 (of 67,003 total)
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  • in reply to: Is it possible to whitelist a custom cookie ? #1310816

    Hi,

    I would like the cookie to be essential and do not allow the users to refuse and delete it.

    This is possible but you will have to edit the themes/enfold/js/avia-snippet-cookieconsent.js script directly and include the name of the cookie that you want to keep in the list or array (keep_cookies). You can find the following code around line 480.

    if( accepted && allow_hide_bar )
    				{
    					keep_cookies.push( 'aviaCookieConsent', 'aviaPrivacyRefuseCookiesHideBar', 'aviaPrivacyMustOptInSetting' );
    				}
    				else if( accepted )
    				{
    					keep_cookies.push( 'aviaCookieConsent', 'aviaPrivacyMustOptInSetting' );
    				}
    

    Include the name of the cookie that you want to keep in the keep_cookies array.

    Best regards,
    Ismael

    in reply to: HTML-Tag in Excerpt #1310815

    Hi,

    Thank you for the info.

    It seems to be working just fine. The excerpt still displays in the search result page with the br tags intact. Please check the screenshot below.

    Screenshot: https://imgur.com/iwMRl1M

    Best regards,
    Ismael

    in reply to: Google Dev lighthouse issues #1310814

    Hi,

    Thank you for the link.

    1.) Are you using a plugin to load a custom font?

    2.) Lazy load is on but the images are immediately visible in the view port because they are at the very top of the document, so they are immediately loaded.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    We checked the site but we cannot find the menu that you described above. Which set of menu are you actually referring to? Please provide an actual screenshot of the menu that would you like to modify.

    Best regards,
    Ismael

    in reply to: Color-section parallax image scaling #1310810

    Hi,

    Great! Glad to know that the issue has been solved. We will close the thread now. Please feel free to open another if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Grid row background color #1310803

    Hey mu_ri,

    Thank you for the inquiry.

    We may need to adjust the selector in the css a bit to change the color of the #main container. Please try to replace the css code above with the following.

    .page-id-3513 #main {
    	background-color: #FFFFFF !important;
    }

    Best regards,
    Ismael

    in reply to: extra window at navigation link #1310801

    Hey Martin,

    Thank you for the inquiry.

    You set the Link Target attribute of the menu item. In the Appearance > Menu panel, look for the Screen Options > Show advanced menu properties and enable the Link Target box. After that, you can set if you want a menu item to open in the same window or in a new tab.

    Best regards,
    Ismael

    in reply to: Graphic in a small bar above #1310743

    Hey Martin,

    Thank you for the inquiry.

    What you are requesting should be possible. Would you mind proving a screenshot or a mockup of how you want it to look like? A link to the actual site will also help.

    Best regards,
    Ismael

    in reply to: WooCommerce Cart Button Styling #1310742

    Hey annameis,

    Thank you for the inquiry.

    Are you referring to the product size dropdown? We can see the options in the drop down just fine.

    Would you mind providing a screenshot of the issue? You can use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    Hey cj_envato,

    Thank you for the inquiry.

    What you do you mean exactly? There is no native configuration for the WPForms plugin in the theme or the builder but you can still add the contact form by inserting its shortcode in a code or text block element within the builder.

    [wpforms id="25"]
    

    Best regards,
    Ismael

    in reply to: FIlters for Google Analytics conversion actions #1310736

    Hey Thomas,

    Thank you for the inquiry.

    There are no specific filters for this but you can dynamically add the tracking attributes using jQuery or Javascript. Or directly modify the template files if the script is not working.

    Have you also tried to track click event on a specific element with a custom css class name or ID? I believe that is possible with gtag.

    Best regards,
    Ismael

    in reply to: Tab element on mobile #1310735

    Hey flordelizamejia,

    Thank you for the inquiry.

    Yes, that should be possible. Please try to add this code in the Quick CSS field or in the child theme’s style.css file.

    @media only screen and (max-width: 767px) {
        .responsive .tabcontainer .tab_titles {
            display: block;
        }
    
        .av_tab_section .tab[itemprop="headline"] {
            display: none !important;
        }
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Issue with tag archive pages #1310734

    Hey chis,

    Thank you for the inquiry.

    Did you have someone modify the template files recently? They might have edited the archive files and dump some variables to check the results of their modification, then forgot to clean it up afterwards.

    Best regards,
    Ismael

    in reply to: Contact Form send emty e-mails #1310685

    Hey Franz,

    Thank you for the inquiry.

    You may need to activate Google ReCAPTCHA in order to protect the site from spam or unwanted emails. Unfortunately, the honeypot and the simple captcha field are not completely secure and there are ways to work around them using a script. Activating the Google ReCAPTCHA option should improve the contact form security and lessen spam emails.

    Best regards,
    Ismael

    Hey navisdigital,

    Thank you for the inquiry.

    Based on the error above, it looks like the site still contains an older version of the theme (enfold_18-11-18), or the older theme is still activated.

    wp-content/themes/enfold_18-11-18/functions-enfold.php on line 313
    

    Please delete the old version of the theme or move it outside the themes folder, upload the latest version of the theme, then activate it. You do not have to activate it again if there is a child theme.

    Best regards,
    Ismael

    in reply to: Add category and exceprt to related posts elements #1310683

    Hey marco_adinolfi,

    Thank you for the inquiry.

    Yes, you could directly add the excerpt in the related-posts.php file along with other post info. You may need to use the get_the_excerpt function.

    // https://developer.wordpress.org/reference/functions/get_the_excerpt/

    If you do not want to edit the file directly, use the avf_related_post_loop filter instead. Please let us know if you need more assistance.

    Best regards,
    Ismael

    in reply to: No pagination on tag pages #1310681

    Hey lsrmedia,

    Thank you for the inquiry.

    We are not really familiar with the plugin or how it renders the pagination. There might be something missing in the enfold/tag.php template file that is preventing the plugin from rendering the pagination on tag pages. You may need to contact the plugin authors for additional info.

    Best regards,
    Ismael

    Hi,

    Even if we add a width and height option for the SVG images, it will still not work with the default Image element because the element’s markup is intended for bitmap and raster images (png, jpg, webp etc). If you already installed an svg plugin, you can upload SVG images through the Image element but it will not render properly in the front end because it does not contain the appropriate markup. You may need to create a custom element or shortcode that contains tags and markup for svg images.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

    in reply to: HTML-Tag in Excerpt #1310673

    Hello Bernd!

    Thank you for the update.

    The filter should have not removed the excerpt completely. Did you remove or disable the previous filter before adding this one? Please post the site details in the private field including an admin account so that we could check the issue properly.

    Best regards,
    Ismael

    in reply to: Change posts headline in search field #1310672

    Hey Telmore,

    Thank you for the inquiry.

    We can use the avf_ajax_search_label_names filter to change the post type title. Usage examples can be found here:

    // https://kriesi.at/support/topic/search-bar-8/#post-1003538
    // https://kriesi.at/support/topic/change-products-wording-on-ajax-search-menu/#post-866050

    Best regards,
    Ismael

    Hi,

    Alright. We will keep the thread open and wait for the info. However, please note that we do not provide support for third party plugins as stated on our support policy. We will try to help as much as possible, but please keep in touch with the plugin authors for additional assistance.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Would you mind providing a link to the site so that we can check it? We may need to actually see the sub menu in order to better understand the issue and provide a possible solution.

    Best regards,
    Ismael

    in reply to: Google Dev lighthouse issues #1310662

    Hey whdsolutions,

    Thank you for the inquiry.

    1.) According to the screenshot, lighthouse is suggesting adding the preload attribute to the link tags to prioritize the listed files. Are you loading a custom font with a plugin?

    2.) How did you add those images? We may need to check the site in order to understand the issue. Please provide the site URL in the private field.

    Best regards,
    Ismael

    in reply to: Add a video in the portfolio category description #1310659

    Hey grendelica,

    Thank you for the inquiry.

    You may need to manually edit the taxonomy-portfolio_entries.php file directly and embed the video there. The term description can be found around line 24.

    
    <div class="category-term-description">
        <?php echo term_description(); ?></div>
    

    Best regards,
    Ismael

    in reply to: Header video loads very slowly #1310626

    Hey charliestravels,

    Thank you for the inquiry.

    The site and the video loaded quite fast on our end. This is on initial load without cache. Where are you testing the page or which tool are you using to test the site speed?

    Best regards,
    Ismael

    in reply to: Is it possible to whitelist a custom cookie ? #1310623

    Hi,

    Thank you for the info.

    Did you try the suggestion about the Default Cookie Behavior in the previous thread? This should allow all cookies on page load but users will still have the option to disable or enable them via the privacy buttons or the privacy modal popup window if it is enabled.

    Best regards,
    Ismael

    in reply to: scrollbar color changing #1310620

    Hi,

    Thank you for the update.

    The css code that you posted above should work on webkit browsers such as Chrome or Safari. Which browser are you using? For other browsers, you could try this new css property.

    // https://css-tricks.com/almanac/properties/s/scrollbar-color/

    Best regards,
    Ismael

    in reply to: Tag archive #1310605

    Hi,

    The layout of archive (tag and category) pages are default templates from the shop plugin. The theme just adds the parallax option to the category, so what you are requesting here are actually custom modifications, which are beyond the scope of support. The shortcode [expand title=”Leggi di più”] is also not from theme and we do not know where it come from or what it does.

    We have already provided the starting code and changes in the previous thread and recommended some other modifications above. Please hire a freelance developer to extend it or contact our partner, Codeable for further modifications.

    Best regards,
    Ismael

    Hi,

    Yes, we could place a copy of the toggle.js script in the child theme directory but you have to deregister the original script first, then register or enqueue it back. Examples can be found in the following threads.

    // https://kriesi.at/support/topic/tabs-select-on-hover/#post-1307497
    // https://kriesi.at/support/topic/google-map-marker-size-increase/#post-1308434

    Best regards,
    Ismael

    in reply to: Individual Link doesn't work #1310603

    Hi,

    Did you change back the language URL format to URL parameter?

    // https://wpml.org/documentation/getting-started-guide/language-setup/language-url-options

    We may have to access the site in order to check the issue properly.

    Best regards,
    Ismael

Viewing 30 posts - 13,621 through 13,650 (of 67,003 total)