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Viewing 30 posts - 13,621 through 13,650 (of 66,065 total)
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  • Hi,

    Thank you for the update.

    If you are using the Fullwidth Easy Slider, you can add a button or two in the slide’s Advanced > Link Settings panel. Set the Apply a link or buttons to the slide? settings to the third or fourth option.

    Best regards,
    Ismael

    in reply to: Submenu links to tab sections #1297849

    Hi,

    Glad to know that it is now working. Regarding the scroll position, try to adjust this line to control the final scroll position in the document after clicking an anchor.

    $(window).scrollTop( pos.top - 100 )
    

    The code above tells the script to scroll to the actual position of the tab section container minus 100px.

    Best regards,
    Ismael

    Hi,

    UPDATE: This is a list of shortcodes or template files that contains the Av_Responsive_Images class.

    slideshow**
    blog
    catalogue
    gallery
    horizontal gallery
    image
    image hotspot
    logo slider
    masonry**
    magazine
    portfolio
    post slider
    lightbox
    team
    logo

    ** some variants or styles may not have the srcset attribute

    Best regards,
    Ismael

    in reply to: change gallery width for mobile #1297843

    Hi,

    Thank you for the info.

    Are you referring to the masonry gallery in the home page? Please try to use this css code to adjust the items’ width to 100% on mobile view.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
      .responsive #top .av-masonry-entry {
        width: 100%;
      }
    }
    

    Best regards,
    Ismael

    Hi,

    @thp: We do not have a list of elements yet, but you can assume that every shortcode or template file that contains the Av_Responsive_Images class and is using its methods should render responsive images.

    For example, the enfold/config-templatebuilder/avia-shortcodes/image/image.php file should contain this line, which outputs an image markup with the srcset attribute.

    return Av_Responsive_Images()->make_content_images_responsive( $output );
    

    It can be easily done using any text editors’ search feature. In Microsoft VS Code for example, just hit CTRL + SHIFT F in Windows, or CMD + SHIFT + F in Mac to search for the Av_Responsive_Images in every files in the theme.

    You can also assume that every template that is using the get_the_post_thumbnail or the wp_get_attachment_image function will render responsive images or an image with the srcset attribute.

    Best regards,
    Ismael

    in reply to: Image banners stretching #1297602

    Hey Kali,

    Thank you for the inquiry.

    Are you referring to the full screen sliders? They look fine on our end — the stretching is normal because the images have to cover the whole slider container while maintaining the images’ aspect ratio.

    Best regards,
    Ismael

    in reply to: Color section with image isn’t displayed on iPhones #1297600

    Hey Renko,

    Thank you for the inquiry.

    This is actually a known issue with the Visual Artist demo and its parallax backgrounds. The sections do not look the same on mobile view because parallax effects are automatically disabled.

    We usually recommend the following css code to fix the background, but it will also disable the fixed effect and background images will just scroll with the page.

    @media only screen and (max-width: 1024px) {
    #top .avia-bg-style-fixed .av-parallax{
    	background-attachment: scroll !important;
    	background-size: cover !important;
        }
    }

    You can also create a different home page for mobile view without the parallax effect. To assign a different page for mobile, you can try this script.

    // redirect home page on mobile
    add_action( 'wp_footer', 'ava_wps_params', 9999 );
    function ava_wps_params() {
        ?>
    
    	<script>
    	if (window.location.pathname == '/' && jQuery(window).width() <= 767) {
    	   window.location = "/newpage/";
    	}
    	</script>
    
        <?php
    }

    From: https://www.wpstud.io/show-different-homepage-mobile-devices/

    Best regards,
    Ismael

    Hey JoeSurf,

    Thank you for the inquiry.

    Yes, the theme implements the native srcset feature on some elements, but not all. Which specific image element are you interested in? ‘

    To activate it, just got to the Enfold > Performance panel and look for the Responsive Images option. The option is also available for lightbox images.

    Best regards,
    Ismael

    in reply to: The Events Calendar incompatibilities? #1297597

    Hey jfoahs04,

    Thank you for the inquiry.

    Did you configure the event style in the customizer?

    // https://theeventscalendar.com/knowledgebase/k/wordpress-customizer/

    If you want to add a background behind the event container, this css code should help.

    .tribe-common-l-container.tribe-events-l-container {
        background: #ffffff;
    }
    

    Best regards,
    Ismael

    in reply to: Modifying Search Form Placeholder & Form Field #1297596

    Hey NicomIT,

    Thank you for the inquiry.

    It is probably looking for an actual label element with the for attribute. Something like this..

    <label for="s">Search</label>
    

    This script might help.

    // custom script
    // remove placeholder and create label element
    add_action( 'wp_footer', 'ava_custom_script_ajax_search_mod' );
    function ava_custom_script_ajax_search_mod() {
    ?>
    <script type="text/javascript">
    (function($) {
    	$("#s").attr("placeholder", "");
            $("<label for='s'>Search</label>").insertBefore("#s");
    })(jQuery);
    </script>
    <?php
    }
    

    Best regards,
    Ismael

    in reply to: Submenu links to tab sections #1297546

    Hi,

    Thank you for following up.

    There is a closing tag at the very end of the functions.php file, so we removed it and added the script. We also removed the code block from the what-we-do page. It is working properly now.

    Please make sure to purge the cache and hard refresh the page.

    Best regards,
    Ismael

    in reply to: Wrong logo on mobile and some desktop pages #1297543

    Hi,

    Thank you for the token.

    We added the ava_mobile_logo script in the functions.php file and disabled the litespeed cache plugin temporarily. It seems to be displaying the appropriate version of the logo on mobile view now. Please do not forget to purge the cache, remove the browser and do a hard refresh before checking the page on mobile.

    Best regards,
    Ismael

    in reply to: gallery thumbnail bug #1297540

    Hi,

    Thank you for the info.

    We were able to access the site and get to the dashboard, but when we go anywhere, we get this message, which seems to be a maintenance notice.

    Wegen Wartungsarbeiten ist diese Website kurzzeitig nicht verfügbar. Schau in einer Minute nochmal vorbei.

    Please make sure that the account is an admin, or try to temporarily disable the maintenance plugin.

    Best regards,
    Ismael

    in reply to: ALB does not work with User Role Editor #1297535

    Hi,

    Alright. Please post the account info (WP and FTP) of the staging site in the private field. For additional info or assistance, try to contact the authors of the URE plugin.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Language flags back in the menu after upgrading to 4.8.2 #1297533

    Hi,

    Thank you for following up.

    It works, but only in the main menu

    Glad to know that it is partially working. To remove the language switcher from the top bar or from the secondary menu, we added this bit in the snippet above.

           remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10 );
            remove_action( 'ava_main_header_sidebar', 'avia_wpml_language_switch', 10 );
    

    Please try it again.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We disabled the Enfold > Performance > File Compression settings temporarily and deleted the old css and js files. The site is working properly now. Please purge the cache and do a hard refresh before checking the page.

    Best regards,
    Ismael

    in reply to: Portfolio Masonry – polylang – 3 sprachen #1297531

    Hi,

    The images in the portfolio page of both Magyar and Deutsch languages are displaying properly on our end. (see private field)

    Where and how can we reproduce the issue? If you are using the Polylang plugin, please check the following documentation.

    // https://polylang.pro/doc/working-with-media/

    Best regards,
    Ismael

    in reply to: adjustments to the horizontal timeline (milestones) #1297527

    Hi,

    Thank you for the update.

    so I wonder if there is a code to leave them as it is on mobile devices?

    You can wrap the css code above with a css media query to keep the changes on desktop view.

    @media only screen and (min-width: 989px) {
       /* desktop styles - move css code here */
    }

    To move the date to the left a bit, add this css code.

    .avia-timeline-horizontal.av-milestone-placement-top .av-milestone-date > a, .avia-timeline-horizontal.av-milestone-placement-top .av-milestone-date > strong {
        text-indent: -16px;
    }
    

    Best regards,
    Ismael

    in reply to: Footer translation #1297477

    Hey dithinks,

    Thank you for the inquiry.

    Which part of the footer are you trying to adjust? Is it the copyright text? Please note that each language has its own theme options and requires separate configuration.

    Best regards,
    Ismael

    Hey cristinagrafik,

    Thank you for the inquiry.

    Looks like it is from the mailchimp-gdpr-fields. Are you using a plugin for Mailchimp?

    You can try either one of the following plugins to translate the text.

    // https://wordpress.org/plugins/say-what/
    // https://wordpress.org/plugins/loco-translate/

    Best regards,
    Ismael

    in reply to: Add language switch under the burger icon #1297471

    Hi,

    Thank you for the update.

    Add this snippet in the functions.php to render the flags inside the header.

    function ava_icl_language_selector(){
    	$langs = array();
    	$languages = function_exists('icl_get_languages') ? icl_get_languages(): [];
    	foreach($languages as $l){
    		$langs[] = '<a href="'.$l['url'].'">'.$l['code'].'</a>';
    	}
    	echo "<div id='av-custom-lang-switcher'>";
    	echo join(' ', $langs);
    	echo "</div>";
    }
    add_action('ava_main_header', 'ava_icl_language_selector');
    

    Then use this css code to adjust the position of the switcher.

    
    #av-custom-lang-switcher {
        position: absolute;
        right: 50px;
        bottom: 0;
    }

    Best regards,
    Ismael

    Hi,

    Please refrain from replying to older threads and open your own instead. Post the site URL and any necessary information in the private field. We will close this one for now.

    Thank you for understanding.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    There is an extra “a” after the “be” in the site URL above, which is why it did not work previously.

    How did you implement the Google Analytics? We checked the Enfold > Google Services > Google Analytics Tracking Code field, but it is empty. Please note that the privacy option can only detect and prevent the tracker if it is implemented through the Theme Options. If you are using a third party plugin to enable the tracker, the privacy options will not be able to block it.

    Best regards,
    Ismael

    in reply to: How to Stop Block Editor from Loading #1297459

    Hi,

    Hang in there! :)

    We have temporarily disabled the Performance > File Compression settings because the option (Load only used elements) will only work if compression is disabled, as we have mentioned above.

    We created a page containing a single text block to test it and it seems to be working as expected. Not all resources or scripts are loaded in the page — only those that are required.

    Screenshot: https://imgur.com/K7lNfrU

    Because there is no Icon Grid element in the page, the icongrid.js and icongrid.css file are not loaded. This is true for every other elements except for scripts and stylesheets that the theme requires out of the box, e.g. slideshow, video, tabs, toggle etc.

    Best regards,
    Ismael

    in reply to: Enfold – Content Slider creating CLS issues #1297457

    Hi,

    Thank you for the update.

    You may need to increase the height of the column to 450px because the initial height of the first slider inside the TECHNOLOGY section is 434px. You will also have to adjust this height on different screen sizes using css media queries.

    Please do not forget to toggle the Performance > File Compression settings qfter adding the css code and purge the cache before testing.

    Best regards,
    Ismael

    in reply to: change gallery width for mobile #1297455

    Hi,

    Can we see the site? Please post the site or page URL in the private field. We have to check the gallery, just to make sure that we are referring to the same element.

    Did you toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code?

    Best regards,
    Ismael

    in reply to: Timeline images animation #1297452

    Hi,

    Unfortunately, that is not possible without significant modification in the theme. The function or script js > avia.js > avia_hover_effect requires an actual image element, which is not available in the milestone bullet because the image is applied as background. You may have to continue using the css code that we recommended above.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Menu colour issue and logo issue #1297450

    Hi,

    Sure thing! Please do not hesitate to open another if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: RankMath Issues #1297449

    Hi,

    Thank you for the update.

    The snippet that recommended above will just disable the debug mode and hide the warnings. Can we access the site? Please post the login details in the private field, and make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: 4.8.2 bug with beta #1297448

    Hi,

    Thank you for the info @Guenni007.

    Best regards,
    Ismael

Viewing 30 posts - 13,621 through 13,650 (of 66,065 total)