Forum Replies Created

Viewing 30 posts - 13,561 through 13,590 (of 67,386 total)
  • Author
    Posts
  • in reply to: The woocommerce variation product images doesn't change. #1318387

    Hi,

    No problem. Please feel free to open another thread if you have questions regarding the theme. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    is still shown on the tablet.

    A lot of tablet devices today have almost the same screen resolution as desktop or laptop screens (e.g iPad Pro). Enabling the tablet option in the Element Visibility settings will only hide the element when the screen width is lower than 989px and higher than 768px. Some tablet devices have wider screens, so the color section still displays.

    What is the actual model of the tablet device where you are checking the page?

    You can use this css code if you really need to hide the element on tablets with higher screen resolutions.

    /* Wider Tablets */
    @media only screen and (min-width: 768px) and (max-width: 1366px) {
          .responsive #top .av-hide-on-tablet{display:none !important;}
    }
    

    Best regards,
    Ismael

    in reply to: Propulsion Theme – do I have to buy a new one? #1318384

    Hey Gabriele Forster,

    Thank you for the inquiry.

    Unfortunately, the Propulsion theme is no longer available on Themeforest and we no longer provide updates or support for it. If you want to continue using the theme, you will have to retain the current working state of the site and preserve its configuration.

    And if you want to know more why the older themes such as Propulsion have been removed, please check the following article.

    // https://kriesi.at/archives/wordpress-5-0-and-enfold-4-5-1

    Best regards,
    Ismael

    in reply to: All Enfold sites crash because of wrong CSS MIME type #1318380

    Hi,

    Sorry for the delay. To temporarily fix the issue, please disable the Enfold > Performance > File Compression settings, the cache and minification/compression plugins temporarily, then add this filter in the functions.php file to skip generation of the post css files, and add it as inline styles instead.

    /**
     * Filter to skip css file generation.
     * You can add logic to skip for certain pages/posts only.
     * 
     * @since 4.8.6.1
     * @param boolean $create
     * @return boolean					true | false or anything else to skip generation of css file
     */
    function custom_avf_post_css_create_file( $create )
    {
    	return false;
    }
    
    add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
    

    Do not forget to purge the cache (if still enabled) and remove the browser history before checking page. Let us know how it goes. The following thread might also help clear things up.

    // https://kriesi.at/support/topic/post-css-and-caching-issue/#post-1316048

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Footer in tablet view in two colums and two rows #1318378

    Hi,

    Alright! Thank you all for the update. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Related Posts/Entries on a single post #1318377

    Hey zimbo,

    Thank you for the inquiry.

    Maximum number of posts in the related section is set to 6 to 8, depending on the style selected, but it can be adjusted by editing the themes/enfold/includes/related-posts.php file directly (line 20 and 32). And if you want to display posts based on category instead of tags, please check the following thread.

    // https://kriesi.at/support/topic/related-posts-based-on-category-2/#post-275519

    Best regards,
    Ismael

    in reply to: Displaying the day and date in the header #1318376

    Hey zimbo,

    Thank you for the inquiry.

    Have you tried using hooks such as ava_main_header or ava_inside_main_menu? These hooks are inside the includes > helper-main-menu.php file, which is where most of the header elements such as the main menu, logo and social icons are located.

    Best regards,
    Ismael

    in reply to: mobile menu accessiblity #1318375

    Hi,

    Thank you for the update.

    Above line 57, after the if condition that we mentioned above, you have to remove the aria-expanded attribute, because that is when the burger menu is closing.

    burger.removeAttr("aria-expanded");
    

    And around line 481, inside the else statement or above this code,..

    burger.addClass("is-active");
    

    .., you have to add the attribute again because that is the time the burger opens.

    burger.attr("aria-expanded");
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after doing the modifications. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: How to set the delay to display the Sticky Header #1318374

    Hey profumopuntoit,

    Thank you for the inquiry.

    There is no option for it by default, unfortunately. You might have to modify the enfold/js/avia-snippet-sticky-header.js file directly around line 128. This checks if the scroll position is more than 50px.

    if( st > 50 )
    

    You might be able to do what you are after adjusting the condition, so that it checks if the scroll position is more than the window height. Something like this.

    if( st > $(window).height() )
    

    Best regards,
    Ismael

    in reply to: Link not working in the title of the ALB magazine #1318371

    Hi,

    Good to know that you have found the option. I am not sure if it is possible to move the settings though, because by default all link settings are under the Advanced panel. We will probably add an extra text under the Heading Text field to inform users about the link settings.

    Best regards,
    Ismael

    in reply to: How to set table background to transparent? #1318370

    Hey Ayumi,

    Thank you for the inquiry.

    The table in the text block is already transparent when we checked the page. Which table or element are you trying to adjust? Please provide a screenshot using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Checkbox and radiobutton values – in autoresponder #1318369

    Hey Ok,

    Thank you for the inquiry.

    You can also use the avf_form_autorespondermessage filter to adjust the autoresponder message same as you would with the form message. Or if you want to create a custom responder message, use the avf_form_custom_autoresponder filter.

    Best regards,
    Ismael

    in reply to: Help with blog layout #1318252

    Hi,

    Thank you for the update.

    You do not have to create a special category for the first post. Just set both Blog Posts elements’ Content > Filter > Offset Number to the second option to disallow duplicate posts. The first post will automatically move to the second blog posts element when another post is created.

    Best regards,
    Ismael

    in reply to: Contact form transparency issue #1318251

    Hey thomasgafo,

    Thank you for using Enfold.

    The dropdown or the option elements are displaying correctly on Chrome MacOS, but it looks like you are on Windows. Did you add css to adjust the color of the option element?

    You can try this css code to adjust the font color of the dropdown.

    select, select option {
      color: black;
    }
    
    select:invalid {
      color: red;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Mega Menu + menu ovelay #1318250

    Hey Valter,

    Thank you for the inquiry.

    The mega menu option only works in the desktop or default menu. It will automatically switch to a simple dropdown inside the menu overlay or when the burger menu is active.

    Best regards,
    Ismael

    in reply to: problem with portfolio-filter-gallery #1318249

    Hey sitibus,

    Thank you for the inquiry.

    Unfortunately, we do not provide support for third party plugins as stated on our support policy. You may need to contact the plugin developers for additional assistance.

    Have you tried using the Portfolio Grid element from the Advance Layout Builder? The grid element has a category sorting option by default. You will have to create portfolio items and assign them to categories.

    Best regards,
    Ismael

    in reply to: Parallax effects don't work on phone #1318228

    Hi,

    Thank you for the update.

    Yes, you can remove the following lines to enable the effect on mobile devices but it might return unexpected results, or create issues with image sizes and background transition.

    if(_self.isMobile)
    			{
    				return; //disable parallax scrolling on mobile
    			}
    

    Best regards,
    Ismael

    in reply to: Images in columns not displaying well #1318227

    Hi,

    Thank you for the info.

    Looks like you are now using larger images for the thumbnails (see private field). By selecting or by using a larger image size, you will actually improve the quality of the thumbnails.

    Best regards,
    Ismael

    in reply to: napfcoach-hessen.de #1318226

    Hi,

    Yes, you have to purchase a new license if you do not have access to the account that was used to purchase the theme, or if you do not have the purchase code. Once you have purchased a new license using a different Themeforest account, you have to download the theme and update the installation manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    You can also use the purchase code to register an account in the forum.

    // https://kriesi.at/support/register/

    The automatic update in the Theme Options should work again after upgrading the theme to version 4.8.6.1 but it will require a personal token. Here is how you can obtain one.

    // https://kriesi.at/documentation/enfold/theme-registration/
    // https://kriesi.at/documentation/enfold/theme-update

    Best regards,
    Ismael

    Hi,

    Thank you for following up.

    In the script that you are using, look for the is_page function.

    if( is_page(113) ) {
    

    You can replace the current value with an array of page ID.

    Example:

    if( is_page(array(113, 588, 123)) ) {
    

    This should disable the gallery option for the lightbox within the pages with the ID 113, 588 and 123.

    Best regards,
    Ismael

    in reply to: Videos and Instagram widget are not working #1318224

    Hi,

    Thank you for the update.

    Yes, I am afraid you will have to update the URL manually because they are in a format that the video shortcode does not recognized. You have to use the Youtube URL format with the v URL query parameter. We are not really sure how you made it work before, but this is the only Youtube URL format that the shortcode accepts ever since.

    Example:

    https://www.youtube.com/watch?v=videoIDhere1234
    

    You can actually find the same format in the sample videos.

    Best regards,
    Ismael

    in reply to: Error message of type E_ERROR #1318223

    Hi,

    Thank you for the update.

    The SFTP account above does not have write permissions, so we are not able to edit the wp-config.php file. You have to set WP_DEBUG constant to true.

    define('WP_DEBUG',              true);
    define('WP_DEBUG_LOG',          true);
    define('WP_DEBUG_DISPLAY',      true);
    

    We get this error when we try to edit the files.

    /dir/wordpress/wp-config.php: open for write: permission denied
    Error:	File transfer failed
    

    Best regards,
    Ismael

    in reply to: Portfolio random – cache GetFlywheel & WP Rocket #1318222

    Hi,

    You can manually edit taxonomy or category query within the sort_buttons function in the enfold\config-templatebuilder\avia-shortcodes\portfolio\portfolio.php file but this will get applied on all sort buttons in every portfolio grid element. You have to adjust the order and orderby parameter.

    //get all categories that are actually listed on the page
    			$categories = get_categories( array(
    								'taxonomy'		=> $params['taxonomy'],
    								'hide_empty'	=> 0
    							) );
    

    // https://developer.wordpress.org/reference/functions/get_terms/

    Have you tried using this plugin instead? We have not tested it, so we are not sure if it will work without interfering with the query filter.

    // https://wordpress.org/plugins/custom-taxonomy-order-ne/

    Best regards,
    Ismael

    Hi,

    Could you please explain to me exactly how I can best copy the currently unlinked English pages via shortcode (w

    We are not really sure what it means and if it is possible. You might have to translate the pages again to the other language using the default plugin translation process or steps. Please check the following documentation for more info.

    // https://polylang.pro/doc/translating-pages-posts-categories-and-tags/

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    Looks like the get_pagenum_link function automatically transforms the URL because its second parameter is set to default, so it is using the esc_url() function instead esc_url_raw(). Please try to look for this line above the one we edited above.

    if( empty( $query_arg ) )
    		{
    			$url = $method( $page_number );
    		}
    		else
    		{
    			$url = $method( 1 );
    

    We have to set the second parameter to false.

    if( empty( $query_arg ) )
    		{
    			$url = $method( $page_number, false, );
    		}
    		else
    		{
    			$url = $method( 1, false );
    

    Let us know how it goes.

    Best regards,
    Ismael

    in reply to: DSGVO Contact Form / AVV #1318216

    Hey Meijestic,

    Thank you for the inquiry.

    The theme directly send the form data to the recipient, but it does not save any of it to the database. That is possible but the option is not available in the theme out of the box. You can use a plugin like Contact Form 7 if you want to capture form submissions.

    // https://wordpress.org/plugins/contact-form-cfdb7/

    Best regards,
    Ismael

    in reply to: Plugin Problem with the theme #1318212

    Hi,

    If you are using the Block Editor, you can save the post as draft by clicking one of the buttons in the top right corner of the editor. Please check the following documentation for more info.

    // https://wordpress.com/support/wordpress-editor/#elements-of-the-word-press-editor

    The theme has its own Advance Layout Builder (ALB), so using a third party builder plugin like Elementor is not really necessary, unless you are using features or elements that are not in the default builder. Unfortunately, we do not provide support for third party plugins as stated on our support policy. You will have to contact the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Blog Featured Image Size #1318209

    Hi,

    Sorry for the confusion. The name of the file is actually loop-index.php and not loop-single.php file. It should be located in the includes folder. Look for this code around line 90.

    $size = strpos( $blog_style, 'big' ) ? ( ( strpos( $current_post['post_layout'], 'sidebar' ) !== false ) ? 'entry_with_sidebar' : 'entry_without_sidebar' ) : 'square';
    

    If you have more questions, please feel free to open another thread.

    Best regards,
    Ismael

    in reply to: portfolio grid margin #1318207

    Hey june,

    Thank you for the inquiry.

    The space below the portfolio items returns back to normal when we resize the browser. Adding this script in the functions.php file should help.

    add_action('wp_footer', 'ava_auto_resize');
    function ava_auto_resize(){
    ?>
    <script>
    (function($){	
    	var int = window.setInterval(function(){
    		$(window).trigger('resize');
    	}, 1000);
    	
    	$(window).on("load", function () {	
    		setTimeout(function() {
    			clearInterval(int);
    		}, 1000);
    	});
    })(jQuery);
    </script>
    <?php
    }
    

    Best regards,
    Ismael

    in reply to: Child posts and attachments #1318206

    Hey peterolle,

    Thank you for the inquiry.

    You could set a special category for the child posts, e.g “topic-1-child-posts” for the child posts of topic 1 and select that category in a posts element (blog posts, magazine, posts slider etc). The PDF link can be added manually using a text block or by adding a custom field. You will then have to modify the posts template to reflect the value of the custom field and use it as the post link.

    Unfortunately, you cannot assign a parent post or have a post with child posts. This is only possible for pages.

    // https://wordpress.stackexchange.com/questions/36300/can-posts-have-parents

    Best regards,
    Ismael

Viewing 30 posts - 13,561 through 13,590 (of 67,386 total)