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Hi,
Thank you for the inquiry.
Would you mind posting the changes that you did with the previous code using the avia_meta_header hook?
We were able to login to the site but the Appearance > Editor panel is not accessible, so we could not edit the files. Please enable the local editor or post the FTP details in the private field.
Best regards,
IsmaelMay 7, 2021 at 9:28 am in reply to: Sidebar Logo and Main Menu Sticky option not working anymore #1298883Hi,
No problem. We will add a link to the modified file here.
modified enfold/js/avia-snippet-sidebarmenu.js : https://pastebin.com/ewFtY1kE
The actual fix will be included in the next patch.
Best regards,
IsmaelHi,
Thank you for the info.
The URE plugin is not available when we checked the site, so we installed it and created a new user with the editor role. We do not know the actual configuration of the user role that you previously created, so we used the default editor role from the plugin. We then logged in using the new user account, and was able to create a page using the advance layout builder. (see private field)
Best regards,
IsmaelHi,
Is “green” an actual name of a category? This is why it is not working.
.category-green #top
The #top is the ID of the body element and .category-green is one of its class names, so you have to combine those selectors.
#top.category-green
Or just use..
.category-green
.. without the #top selector or ID.
Best regards,
IsmaelMay 7, 2021 at 9:03 am in reply to: Language flags back in the menu after upgrading to 4.8.2 #1298879Hi,
We just noticed that there is a new settings in the Enfold > Header > Extra Elements panel. The Enfold WPML Language Flags ( global setting – used for all languages ) settings should allow you to disable the default flags from the theme without removing the extra filters that the avia_WPML class added.
@Bernd: We set the settings to the second option to disable the flags.Best regards,
IsmaelHi,
so no partial limitation of MemberPress.
What do you mean by that exactly? How is the more tag connected to the membership plugin?
We may need to access the site in order to check this properly, but we cannot assure you that we can come up with something. As we have said previously, the more tag is not compatible with the advance layout builder, and will only work with the default editor.
Best regards,
IsmaelHi,
No problem. Looks like you have also managed to adjust the style or position of the switcher on mobile using a css media query.
@media only screen and (max-width: 767px) { #av-custom-lang-switcher { position: absolute; right: 26px; bottom: -5px; z-index: 9999; text-transform: uppercase; font-size: 12px; } }
Best regards,
IsmaelHi,
Looks like you are using a different lightbox plugin, and not the default one from the theme. You may need to contact the plugin authors regarding the lightbox gallery issue.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
The layout settings are working properly on our end. To test it, we drafted a page and toggled the layout settings. (see private field)
Screenshot: https://imgur.com/YZij223
Best regards,
IsmaelMay 6, 2021 at 12:15 pm in reply to: Desktop version behaving weirdly when scrolling on Microsoft Edge and Explorer #1298775Hey Harold,
Thank you for the inquiry.
Site looks and scrolls perfectly fine on MS Edge and IE browsers — at least on our end. Would you mind providing a screencast of the issue?
This is how we see the site on our end. https://gifyu.com/image/5uPr
Best regards,
IsmaelHey Susanne,
Thank you for the inquiry.
1.) Did you upload the Oswald font in the font manager? For some reason, the font of the headings is set to “static”.
2.) The image in the erkant site has a different aspect ratio compare to the kijuaa site. The slider image is almost square or has an aspect ratio of 1:1, while in the kijuaa site, it is more of a landscape image, which is why it is shorter.
Best regards,
IsmaelHey buddy1,
Thank you for the inquiry.
The latest version 4.8.2 shows up in the Enfold > Theme Update panel. What is the error that you get when you try to update the theme?
Is there a site backup? We would like to try and update the theme from the dashboard. A restore point or a site backup might be needed in case something went wrong.
You can also try to update the theme manually via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelMay 6, 2021 at 11:28 am in reply to: Problems with icon grid when apply a link to the title #1298763Hey agenturwendt,
Thank you for the inquiry.
Did you add this css code? It shifts the inner container downwards by 50% relative to the parent container.
.avia-icongrid-flipbox li .avia-icongrid-front .avia-icongrid-inner, .avia-icongrid-flipbox li .avia-icongrid-flipback .avia-icongrid-inner { position: absolute; color: initial; width: 100%; left: 0; top: 50%; -webkit-transform: translateY(-50%); -ms-transform: translateY(-50%); transform: translateY(-50%); padding: 4em 3em; backface-visibility: hidden; -webkit-backface-visibility: hidden; -moz-backface-visibility: hidden; }
If you did not add it, try to add this css code in the Quick CSS field to adjust the position of the inner container.
.avia-icongrid-flipbox li .avia-icongrid-front .avia-icongrid-inner, .avia-icongrid-flipbox li .avia-icongrid-flipback .avia-icongrid-inner { top: 0; }
Best regards,
IsmaelHi,
You can try this css code to increase the size of the font icons.
#top .iconbox.av-no-box .iconbox_icon { margin: 0 auto 20px auto; width: 90px; height: 90px; line-height: 90px; font-size: 50px; }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings.
Best regards,
IsmaelHey DouPaule,
Thank you for the inquiry.
You can add a background image to a color section with a minimum height to it so that it will not depend on any content.
Best regards,
IsmaelHi,
Thank you for the update.
This is not working correctly because the post tags (landscape, portrait) are automatically translated to something else, so the theme does not recognize them. You may need to set it so that Polylang does not automatically translate the post tags.
Try this filter in the functions.php file.
// disables the post tag taxonomy translation function ava_pll_get_taxonomies_mod( $taxonomies, $is_settings ) { unset( $taxonomies['tag'] ); return $taxonomies; } add_filter( 'pll_get_taxonomies', 'ava_pll_get_taxonomies_mod', 10, 2 );
For additional info about post tag translations, please try to contact the plugin authors.
Best regards,
IsmaelHi,
Some iOS devices do not fully support fixed background and have issue with background image when its size is set to “cover” as explained in the following thread.
// https://caniuse.com/background-attachment
// https://stackoverflow.com/questions/21476380/background-size-on-iosiOS has an issue preventing background-attachment: fixed from being used with background-size: cover – see details
Unfortunately, the solution that they provided in the thread is not doable in the theme because the background is applied to the parent section or container.
Best regards,
IsmaelHey DouPaule,
Thank you for the inquiry.
It will not really matter how the Load Google fonts in footer option is set since you are not using any Google fonts in the site.
Best regards,
IsmaelMay 6, 2021 at 9:03 am in reply to: Functions.php file in Enfold Child not updating changes #1298730Hi,
Thank you for the udpate.
You missed the second css declaration above. The css code should move or pull the social icons to the right.
Best regards,
IsmaelHi,
Thanks for the info.
For the gallery, this css should work.
@media only screen and (max-width: 767px) { #top .grid-sort-container .no_margin.av_one_half { width: 100%; } }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHi,
@jyothisvikram: What is the current version of the theme in your installation? You may need to upgrade it to version 4.8.2, and toggle the Performance > File Compression settings. Purge the cache as well after updating the theme.Best regards,
IsmaelMay 6, 2021 at 7:07 am in reply to: woocommerce category description displayed in title header #1298715Hi,
We added this snippet in the functions.php file to replace the description with the actual product archive title.
add_action( 'init', 'avia_woocommerce_full_width_category_images', 50 ); function avia_woocommerce_full_width_category_images() { remove_action( 'ava_after_main_container', 'avia_woocommerce_shop_banner', 11 ); remove_action( 'ava_after_main_container', 'avia_woocommerce_big_cat_banner', 11 ); add_action( 'ava_after_main_container', 'avia_woocommerce_big_cat_banner_child_theme', 11); //add_action( 'ava_after_main_container', 'avia_woocommerce_shop_banner_child_theme', 11); function avia_woocommerce_shop_banner_child_theme() { global $avia_config; if(is_shop() || (is_product_category() && avia_get_option('shop_banner_global') == "shop_banner_global") && !isset($avia_config['woo-banner'])) { $options = avia_get_option(); if( isset( $options['shop_banner'] ) && ( $options['shop_banner'] == 'av-active-shop-banner' ) ) { $bg = $options['shop_banner_image']; $overlay = $options['shop_banner_overlay_color']; $opacity = $options['shop_banner_overlay_opacity']; $description= wpautop($options['shop_banner_message']); $font = $options['shop_banner_message_color']; echo avia_woocommerce_parallax_banner($bg, $overlay, $opacity, $description, $font); } } } function avia_woocommerce_parallax_banner_child_theme($bg, $overlay, $opacity, $description, $font) { if(is_numeric($bg)) { $bg = wp_get_attachment_image_src($bg, 'full'); if(is_array($bg) && $bg[0] != "") $bg = $bg[0]; } if($font) $font = "style='color:{$font};'"; if($bg) $bg = "background-image: url(".$bg.");"; $output = ""; $output .=' <div id="av_product_description" class="avia-section main_color avia-section-large avia-no-border-styling avia-full-stretch av-parallax-section av-section-color-overlay-active avia-bg-style-parallax container_wrap fullsize" data-section-bg-repeat="stretch" '.$font.'>'; $output .=' <div class="av-parallax avia-full-stretch" data-avia-parallax-ratio="0.3">'; $output .=' <div class="av-parallax-inner" style="'.$bg.' main_color background-attachment: scroll; background-position: 50% 50%; background-repeat: no-repeat;">'; $output .='</div> '; $output .='</div> '; $output .=' <div class="av-section-color-overlay-wrap">'; if(!empty($overlay)) { $output .=' <div class="av-section-color-overlay" style="opacity: '.$opacity.'; background-color: '.$overlay.'; "></div> '; } $output .=' <div class="container">'; $output .='<main class="template-page content av-content-full alpha units">'; $output .= " <h1>".get_the_archive_title()."</h1> "; if(false) $output .= " <h1>".$description."</h1> "; $output .='</main></div> </div> </div> '; return $output; } function avia_woocommerce_big_cat_banner_child_theme() { if(is_product_category()) { global $wp_query, $avia_config; if(isset($wp_query->query_vars['taxonomy'])) { $term = get_term_by( 'slug', get_query_var($wp_query->query_vars['taxonomy']), $wp_query->query_vars['taxonomy']); if(!empty($term->term_id)) { $description = term_description() ; $style = get_woocommerce_term_meta($term->term_id, 'av_cat_styling'); $attachment_id = get_woocommerce_term_meta($term->term_id, 'thumbnail_id'); $overlay = get_woocommerce_term_meta($term->term_id, 'av-banner-overlay'); $font = get_woocommerce_term_meta($term->term_id, 'av-banner-font'); $opacity = get_woocommerce_term_meta($term->term_id, 'av-banner-overlay-opacity'); if(!empty($style)) { remove_action( 'woocommerce_before_shop_loop', 'woocommerce_taxonomy_archive_description', 11 ); echo avia_woocommerce_parallax_banner_child_theme($attachment_id, $overlay, $opacity, $description, $font); $avia_config['woo-banner'] = true; } } } } } }
Best regards,
IsmaelHi,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? This is how we see the site on mobile view — h1 is completely visible.
Screenshot: https://imgur.com/7ep0RlR
Best regards,
IsmaelMay 6, 2021 at 6:38 am in reply to: Footer width when using Enfold left sidebar menu layout #1298713Hey GWS,
Thank you for the inquiry.
Looks like you created a custom footer container. You can place the footer below the header and the main container and make it full width, but you have to make sure that the header is not sticky. If the header is sticky, the custom footer will just take whatever space is available below the main container regardless of the space the header is currently occupying.
You can disable the sticky option in the Enfold > General Layout > Layout > Sticky Sidebar menu settings.
Best regards,
IsmaelHi,
Thank you for the info.
Failed to load plugin url:
It is trying to load a script file from the layer slider, which for some reason does not exist. Did you add a layer slider in the page?
Best regards,
IsmaelMay 6, 2021 at 6:18 am in reply to: Fatal error: Uncaught Error: Call to undefined method avia_sc_post_metadata::pop #1298711Hi,
Thank you for the inquiry.
The error occurs because the site contains an older version of the theme, v4.5.7. You have to manually update it via FTP to version 4.8.2. Please check the documentation for more info about theme updates.
// https://kriesi.at/documentation/enfold/theme-update/
Best regards,
IsmaelHey dondela,
Thank you for the inquiry.
This same issue has been discussed in the following thread, where you can find the solution as well.
// https://kriesi.at/support/topic/lightbox-17/#post-1272842
Let us know if it helps.
Best regards,
IsmaelMay 5, 2021 at 12:35 pm in reply to: Sidebar Logo and Main Menu Sticky option not working anymore #1298521Hi,
Thank you for the info.
We adjusted the enfold/js/avia-snippet-sidebarmenu.js file a bit to fix the issue. It is now working correctly. Please purge the cache or do a hard refresh before checking the page.
We will forward the issue to our channel.
Best regards,
IsmaelHey steviger,
Thank you for the inquiry.
You can use this css code to move the meta info beside the title.
#top .av-upcoming-event-title { width: 80%; float: right; } #top .av-upcoming-event-meta { float: left; width: 20%; }
Best regards,
IsmaelHey Ivo,
Thank you for the inquiry.
1.) You can use the avia_meta_header hook to insert additional content in the top bar. Usage is the same as the ava_after_main_menu hook as shown in the documentation.
2.) We cannot find the shop page in the site. Please provide a direct link to the shop page so that we could inspect it.
Best regards,
Ismael -
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