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Viewing 30 posts - 13,501 through 13,530 (of 67,003 total)
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  • Hey eldrico,

    Thank you for the inquiry.

    Unfortunately, this is not possible by default because both the tab section and the accordeon element relies on the anchor for activation. You may need to hire a freelance developer to modify the default behavior of the accordeon element so that an item opens or activates based on a query parameter.

    Example:

    https://site.com/5-ifpnl/v-ressources/#faq?toggle_id=1
    

    The developer will have to create a script that retrieves the value of the toggle_id parameter and open the corresponding toggle or accordeon item based on its value.

    Best regards,
    Ismael

    Hey hammerseo,

    Thank you for the inquiry.

    We are not really sure why the svg is cut off. It looks fine in the browser inspector and the parent containers’ overflow property are all set to visible.

    In the “seo-betreuung” page, the width of the svg is set to 1200px. What happens when you set it to 100%?

    Best regards,
    Ismael

    in reply to: [av_privacy_video_embeds] – not working #1313188

    Hey Tyger-Tyger,

    Thank you for the inquiry.

    Where did you add the video? Please post the page URL so that we could check it properly. Did you set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first or second option? Selecting those options will automatically allow or enable video embed even without user consent or without them accepting the cookies first.

    Best regards,
    Ismael

    Hi,

    It could be an error with the exported theme settings. The file might be corrupted or invalid. Have you tried exporting or downloading the theme settings again from the site with version 4.7.2?

    I have another old site with ENFOLD 4.6.3.1, same hoster, same server. I exported its theme settings and re-imported them again.

    Did you import the theme settings to a site containing the latest version (4.8.5)?

    Best regards,
    Ismael

    Hey rolgear,

    Thank you for the inquiry.

    That is actually the default layout of the product pages. If you would like to move the widget area to the sidebar, please check the following thread.

    // https://kriesi.at/support/topic/left-sidebar-on-single-shoppage-enfold/#post-1296033
    // https://kriesi.at/support/topic/shop-sidebar-to-right-side/#post-1245585
    // https://kriesi.at/support/topic/left-sidebar-on-single-shoppage-enfold/#post-1295429

    Best regards,
    Ismael

    in reply to: Image slider to work on auto #1313179

    Hi,

    We created a test page (see private field) and added the horizontal gallery there but the element visibility settings are still not working correctly. Please update the theme from 4.8.3 to 4.8.5, then toggle or temporarily disable the Enfold > Performance > File Compression settings. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Google Analytics not registering #1313176

    Hi,

    Alright. Glad that you have found someone to look at it. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: hover effect #1313175

    Hi,

    That option is not available by default, so you may need to create a custom element or add your own markup. Examples of image swapping using css can be found in the following links.

    // https://sirv.com/help/articles/hover-change-image/
    // https://www.tutorialrepublic.com/faq/how-to-change-image-on-hover-with-css.php
    // https://codepen.io/Kodakawa/pen/wvBGGYW

    Best regards,
    Ismael

    in reply to: Plugin funktioniert mit neuem Theme nicht mehr #1313174

    Hi,

    We tried to change the filters in the plugin and it seems to be working as it should. Items are displayed after the search. Unfortunately, we do not provide support for third party plugins as stated on our support policy. You may need to contact the plugin developer for additional assistance.

    After the theme update, please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache.

    Best regards,
    Ismael

    Hi,

    Odd. The sidebar displayed properly the last time we checked the page. What happens when you disable this code in the functions.php file?

    add_filter( 'avf_builder_boxes', 'enfold_customization_posts_builder' );
    

    We get an error in the Appearance > Editor panel whenever we try to save the changes to the file.

    Best regards,
    Ismael

    Hi,

    if i go to genesalenergy.com accept cookies, go to another url like https://kriesi.at/ and then return to genesalenergy.com the cookie message do not appear, that does not nullify cookies

    That is quite expected since the other site (kriesi.at or any external site) and your site do not share the same local storage. Unfortunately, the EN and FR version of your site do, so whenever someone switches to a different language on the same browser, accept the cookies or privacy options there, the stored cookies from the previous language is nullified or removed. This is not going to be an issue if the user continue browsing on the same language. If they did switch to another language, then they have to accept the privacy options again.

    Best regards,
    Ismael

    in reply to: Add category and exceprt to related posts elements #1312991

    Hi,

    No problem. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: I can't show diferent featured image #1312988

    Hey jclucas90,

    Thank you for the inquiry.

    Which post or portfolio item did you modify? We get redirected to a 403 page when we try to access the dashboard or the login page. Did you change the login URL? Please include it in the private field.

    Best regards,
    Ismael

    in reply to: How to make 2 images side by side fullwidth #1312987

    Hey julhobart,

    Thank you for the inquiry.

    Have you tried using the Grid Row element? You can add two cells inside the grid with different content.

    Best regards,
    Ismael

    Hey oladigital_co,

    Thank you for the inquiry.

    The full width sub menu is not supposed to stick on mobile view or on smaller screens. Did you modify the script files? You can use this css code to adjust its position.

    #top .header-scrolled-full + #main .av-submenu-container.av-sticky-submenu {
        top: 0 !important;
    }

    Best regards,
    Ismael

    Hey Jason,

    Thank you for the inquiry.

    Where can we see the issue? Please post the site URL in the private field. The theme automatically adds the lazy loading attribute to all images regardless of their position in the document. If you want to disable lazy loading on product pages, you can add this code in the functions.php file.

    add_action("wp", function() {
    	if(is_singular("product")) {
    		add_filter( 'wp_lazy_loading_enabled', "__return_false", 999 );
    	}
    }, 999);
    

    Best regards,
    Ismael

    in reply to: HTML-Tag in Excerpt #1312945

    Hi,

    Sorry about that. We had to modify the functions-enfold.php file and add the $post as one of the parameters of the avf_ajax_search_excerpt filter to make the original or unmodified excerpt available.

    $excerpt =  apply_filters( 'avf_ajax_search_excerpt', avia_backend_truncate($post->post_excerpt,70," ","...", true, '', true), $post );
    

    The filter or the function avf_ajax_search_excerpt_allow is now working as it should. We will forward the issue to our channel.

    Best regards,
    Ismael

    in reply to: Column box-shadow styling #1312941

    Hi,

    Thank you for the info.

    You could apply a custom css class name to the column element and use it to target and adjust the style of the column. For example:

    #top .custom-class-name {
    	box-shadow: rgba(0, 0, 0, 0.25) 0px 54px 55px, rgba(0, 0, 0, 0.12) 0px -12px 30px, rgba(0, 0, 0, 0.12) 0px 4px 6px, rgba(0, 0, 0, 0.17) 0px 12px 13px, rgba(0, 0, 0, 0.09) 0px -3px 5px;
    }
    

    Make sure to replace “custom-class-name” with the actual css class name of the column. Please check the following documentation for more info.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    You can use this css code to adjust the width of the border.

    .error input, .error textarea {
    	border-width: 3px !important;
    }

    Best regards,
    Ismael

    in reply to: Youtube video is unavailable #1312918

    Hi,


    @manchust
    : Try to update the theme from v4.7.4 to the latest version (v4.8.4). The upgrade might help fix the issue.

    Best regards,
    Ismael3

    in reply to: Post Slider Image in front of the learn more link #1312915

    Hi,

    Thank you for the info.

    You can add this css code to create an orange line before the read more text. Adjust it as necessary.

    .read-more-link {
        position: relative;
    }
    
    .read-more-link a {
        padding-left: 40px;
    }
    
    .read-more-link:before {
        content: "";
        height: 1px;
        width: 30px;
        background: orange;
        display: block;
        position: absolute;
        left: 0;
        top: 14px;
    }
    

    Best regards,
    Ismael

    in reply to: Content in symbol box is replaced by default text. #1312749

    Hi,

    Thank you for the inquiry.

    We can reproduce the issue on our own installation, but we are not yet sure what is causing. We will forward the issue to our channel and let you know once we have found the issue.

    Best regards,
    Ismael

    in reply to: Avia Layout Builder Doesnt Work , Cant Edit Anything #1312746

    Hey Kristi,

    Are you using both the Elementor and the Advance Layout Builder on the same page? You cannot modify the content of the Advance Layout Builder using Elementor and vice versa.

    For technical support please register here kriesi.at/support/register with your item purchase code .

    Go to https://kriesi.at/support/, select the theme that you purchased and bookmark the URL.

    Example: https://kriesi.at/support/enfold

    Scroll to the bottom of the page to open a new ticket.

    Best regards,
    Ismael

    in reply to: Preview Page with different content #1312745

    Hey maryenvato,

    Thank you for the inquiry.

    In which page does this issue occur? Have you tried applying the content of the page as template to another page? You can save the current content as template, remove the current page, create another, then apply the template. Let us know if that helps.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    We could adjust the stack order of the date picker so that it is rendered in front of the header instead of behind it.

    .datepicker.datepicker-dropdown.dropdown-menu {
        z-index: 9999 !important;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Magnificent popup on button? #1312673

    Hey destserengeti,

    Thank you for the inquiry.

    Would you mind posting the URL of the page where you added the button with the open-popup-link class? You may need to adjust the magnific popup script a bit in order for this work to correctly. Try to replace the selector in the script with “.open-popup-link a” instead of just “.open-popup-link”.

    Best regards,
    Ismael

    in reply to: Move woocommerce cart icon on mobile #1312671

    Hi,

    Yes, that should be possible. Please try to add this css code to move the cart and burger menu icon further to the right, and decrease the space between them.

    @media only screen and (max-width: 767px) {
        #top #header .av-main-nav > li {
            padding-right: 0;
            margin-right: 0;
        }
    
        .responsive.html_bottom_nav_header #top #menu-item-shop.cart_dropdown {
            position: absolute;
            right: -20px;
        }
    }

    Best regards,
    Ismael

    in reply to: Author theme #1312662

    Hi,

    No problem. Please let us know if you have more questions about the theme.

    Best regards,
    Ismael

    in reply to: post slider show full content #1312659

    Hey sky19er,

    Thank you for the inquiry.

    Have you tried using the Content Slider element? You can insert shortcodes and create your own markup in each slider. Unfortunately, there is no slider in the theme where you can use the advance layout builder to create the content of the slide.

    Best regards,
    Ismael

    in reply to: Changing alignment of a caption on Fullscreen Slider #1312653

    Hi,

    Awesome! Glad to know that we could be of help. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

Viewing 30 posts - 13,501 through 13,530 (of 67,003 total)