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Hi,
Will that happen wherever Masonry appears?
Yes, for some reason, it executes a function intended for Woocommerce. Try editing the file at enfold/config-templatebuilder/avia-shortcode-legacy/av-helper-masonry.php and look for the following code around line 1273:
if ( function_exists( 'WC' ) ) { avia_wc_clear_catalog_ordering_args_filters(); $avia_config['woocommerce']['disable_sorting_options'] = false; }Replace it with:
if ( function_exists( 'WC' ) && ! class_exists( 'BigCommerce' ) ) { avia_wc_clear_catalog_ordering_args_filters(); $avia_config['woocommerce']['disable_sorting_options'] = false; }Let us know if the issue persists.
Best regards,
IsmaelMay 22, 2025 at 7:21 am in reply to: Reopening ticket to closed thread re fixed backgrounds on ipad not displaying #1484563Hi,
Good to know! Glad it’s working. We’ll keep the thread open.
Best regards,
IsmaelHi,
Thank you for the update.
We tried capturing a short video of the page and only then we are able to reproduce the issue. What happens if you temporarily disable the Enfold > Performance > File Compression settings and the cache plugin? Did you install compression plugin or any performance-related extensions?
Best regards,
IsmaelHey solid353,
Thank you for the inquiry.
The builder content of the portfolio items seems to be broken when we checked. In the “shelfi-long” portfolio item, the slider element doesn’t contain any slides. Did you add any html tags to the portfolio items? Please try recreating the items from scratch and make sure that there are no invalid html tags.
Best regards,
IsmaelHi,
Great! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelHi,
Thank you for the info. The test page requires a password, but we couldn’t find any password settings in the page editor. We tried creating a new page and setting its status to “Private”, but it still requires a password. Where is this set?
Best regards,
IsmaelHey NBSGMBH,
Thank you for the inquiry.
The site seems to be displaying fine on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox.
Best regards,
IsmaelHi,
We just noticed that you’re trying to load jpg images. What happens when you remove the iframe=true parameter completely? Make sure that link contains the “lightbox” class name.
<div class="isotope"> <a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="lightbox" href="xxx.jpg"> 01 </a> <a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="lightbox" href="xxx.jpg"> 02 </a></div>The title or alt attribute should automatically display without the custom script.
Best regards,
IsmaelHey Bob,
Thank you for the inquiry.
If you want the default configuration (Appearance > Customize > WooCommerce) to apply to product images, you can add the following code to the functions.php file:
add_filter( 'avf_wc_before_shop_loop_item_title_img_size', 'avf_wc_before_shop_loop_item_title_img_size_mod', 10, 1 ); function avf_wc_before_shop_loop_item_title_img_size_mod( $thumbnail_size ) { return 'woocommerce_thumbnail'; }Let us know the result.
Best regards,
IsmaelHi,
You can choose which menu to display using the Navigation Menu widget. Go to Appearance > Menus, create a new menu, and then select it in the Navigation Menu widget. Please refer to this documentation below for more info.
— https://wordpress.com/support/widgets/navigation-menu-widget/
Unfortunately, adding an expandable submenu in the footer requires custom modifications that fall outside the scope of our support. You may need to hire a freelance developer or contact Codeable for assistance.
— https://kriesi.at/contact/customization
Best regards,
IsmaelMay 22, 2025 at 6:17 am in reply to: Fixed and shrinked Header: Placement problems with logo and menu #1484553Hi,
Looks like you’ve replaced the logo with a smaller image. Let us know if you need more assistance.
Best regards,
IsmaelHey Bryan,
Thank you for the inquiry.
Did you remove the code? Please create a test page, then add the script again so we can inspect the issue.
Best regards,
IsmaelHey NicomIT,
Thank you for the inquiry.
You can replace the av_icon_string function with:
avia_font_manager::frontend_icon( $avia_config['font_icons'][ 'search' ]['icon'], $avia_config['font_icons'][ 'search']['font'], 'string', true );For av_icon_char, simply replace the “string” argument with false and remove the third parameter.
avia_font_manager::frontend_icon( $avia_config['font_icons'][ 'search' ]['icon'], $avia_config['font_icons'][ 'search']['font'], false );You may also need to set the WP_DEBUG to false.
— https://developer.wordpress.org/advanced-administration/debug/debug-wordpress/
Best regards,
IsmaelHey panoptic2012,
Thank you for the inquiry.
Based on the errors, it appears to be an issue with the avia_wc_clear_catalog_ordering_args_filters function in the Masonry element. Did you also enable Woocommerce? What happens when you remove the Masonry element from the home page?
Best regards,
IsmaelHi,
Great! Glad to know this has been resolved. Have a nice day.
Best regards,
IsmaelMay 21, 2025 at 6:25 am in reply to: Reopening ticket to closed thread re fixed backgrounds on ipad not displaying #1484516Hi,
The images are smaller because they are constrained within the section area using the css rule “background-size: contain !important;”. You can try changing it back to “cover”, but this may cause the “zoomed-in” issue to return.
Try this css code in place of the recent one, then make sure to purge the cache or clear your browser history.
@media only screen and (max-width: 1366px) { /* Add your Mobile Styles here */ .avia-full-stretch, .avia-bg-style-fixed { background-attachment: scroll !important; background-size: cover !important; } }Best regards,
IsmaelHi,
Thank you for the update. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings. If it’s still not working, please provide the login details in the private field so we can inspect the elements.
Best regards,
IsmaelHi,
Thank you for the update. We deleted the URL from the previous post.
Try to replace the html with:
<a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="content1 inline_popup" href="IFRAME URL HERE" > <span class="dashicons dashicons-playlist-video"></span> </a>Add this code in the functions.php file:
function av_inline_popup_enabler() { ?> <script> (function($){ $(document).ready(function() { $('.inline_popup').magnificPopup({ type: 'iframe', midClick: true, callbacks: { open: function() { var title = this.st.el.attr('title') || this.st.el.attr('alt') || ''; if (title) { var $caption = $('<div class="mfp-title" style="text-align:center; padding:10px 0;">' + title + '</div>'); this.contentContainer.append($caption); } } } }); }); })(jQuery); </script> <?php } add_action('wp_footer', 'av_inline_popup_enabler', 9999);Then insert this css code in the Quick CSS field:
div .mfp-title { z-index: 9999; position: relative; color: #ffffff; bottom: -50px; }Best regards,
IsmaelHi,
Thank you for the short clip. We are still unable to reproduce the issue on our end. Please see the screenshot below.
Best regards,
IsmaelMay 21, 2025 at 6:01 am in reply to: Problem to unlock “Lock advanced layout builder” for editor #1484512Hi,
Thank you for the update.
In enfold/config-templatebuilder/avia-template-builder/php/class-save-buildertemplate.php file, the aviaSaveBuilderTemplate methods have a permission check that only allows users with the edit_posts capability to interact with the builder templates.
if( ! current_user_can( 'edit_posts' ) ) { die(); }Please make sure that the Editor role has the capability to “edit_posts”.
— https://wordpress.org/documentation/article/roles-and-capabilities/#edit_posts
If the issue persists, post the login details for an admin and editor account in the private field so we can check the issue further.
Best regards,
IsmaelHi,
@spooniverse: Try using “header_replacement_logo”.$logo_url = avia_get_option( 'header_replacement_logo' );If this doesn’t work or if you need more help, please feel free to open another thread.
Best regards,
IsmaelMay 21, 2025 at 5:42 am in reply to: Woocommerce variable products with advanced layout-editor #1484510Hey H.O. GmbH,
Thank you for the inquiry.
Please note that when you switch to the Advanced Layout Builder (ALB), all default product elements will be removed and you’ll need to start from scratch. This will also limit functionality to only the elements available in the builder. We do not recommend switching to ALB, especially for variable products because variation switching will no longer work properly, particularly in the gallery and price display. You may need to switch back to the default editor for your variable products.
Best regards,
IsmaelHi,
You’re quite welcome! Let us know if you have more questions. Have a nice day.
Best regards,
IsmaelMay 21, 2025 at 5:36 am in reply to: Remove H1 page title from single blog posts (not just hidden with CSS) #1484508Hey andreasb68,
Thank you for the inquiry.
You can add this code in the functions.php file to completely remove the post title:
remove_filter( 'post-format-standard', 'avia_default_title_filter', 10, 1 ); add_filter( 'post-format-standard', 'avia_default_title_filter_mod', 10, 1 ); function avia_default_title_filter_mod( $current_post ) { $current_post['title'] = ''; return $current_post; }Best regards,
IsmaelHey connect4consulting,
Thank you for the inquiry.
You can add this css code to adjust the mobile menu breakpoint.
@media only screen and (max-width: 1366px) { .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item { display: none; } .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special { display: block; } }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the code.
Best regards,
IsmaelHey es.design.ma,
Thank you for the inquiry.
We will need to inspect the site and the gallery to better understand the issue. Please create a test page and provide the site URL along with the login credentials in the private field.
Best regards,
IsmaelHey BrendaSarg,
Thank you for the inquiry.
Looks like we need to log in to access the club bemberships tab. Please provide the login details in the private field.
Best regards,
IsmaelHey timstonis,
Thank you for the inquiry.
You may need to use a different slider such as LayerSlider, or create a custom script to create seamless transitions for your videos. Unfortunately, adjusting the default behavior of the slider will require significant modification to the theme. If you really need to use the default sliders, we recommend hiring a freelance developer or contact Codeable for additional assistance with the changes.
— https://kriesi.at/contact/customization
Thank you for your understanding.
Best regards,
IsmaelMay 20, 2025 at 6:52 am in reply to: Problem to unlock “Lock advanced layout builder” for editor #1484477Hey Daniel,
Thank you for the inquiry.
Did you try the modified code or ava_enable_alb_for_editor function from the previous thread?
function ava_enable_alb_for_editor() { remove_filter('avf_allow_drag_drop', 'avia_disable_alb_drag_drop', 30, 1); add_filter('avf_allow_drag_drop', 'avia_disable_alb_drag_drop_mod', 40, 1); } add_action('init', 'ava_enable_alb_for_editor');Best regards,
IsmaelHey Daniel,
Thank you for opening another thread.
Have you tried directly adding the alt or title attribute to the element with the ?iframe=true link?
<a class="content1 mfp-iframe lightbox-added" href="https://ipg-messe.noops.de/wp-content/uploads/2025/05/01_experience_overview_screen_01-scaled.jpg?iframe=true"> <span class="dashicons dashicons-playlist-video"></span> </a>Replace it with:
<a alt="CUSTOM ALT HERE" title="CUSTOM TITLE HERE" class="content1 mfp-iframe lightbox-added" href="https://xxxxxx.de/wp-content/uploads/xxx/xxxxx/xxxxxjpg?iframe=true"> <span class="dashicons dashicons-playlist-video"></span> </a>Best regards,
Ismael -
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