Forum Replies Created
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Hey lara666,
Thank you for the inquiry.
Try to add this css code:
.html_elegant-blog .avia-content-slider .av-vertical-delimiter { border-color: red; }
If this doesn’t work, please provide a link to the page.
Best regards,
IsmaelHi,
If you’re concerned about speed or loading optimization, you can check these articles. The recommendations in the articles should be applicable regardless of the hosting or server the site is on.
— https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
— https://gtmetrix.com/wordpress-optimization-guide.htmlBest regards,
IsmaelFebruary 17, 2025 at 1:42 am in reply to: Taxonomy Archive Template uses Portfolio type hardcoded, Enfold 6.0.9 #1477215Hi,
Thank you for the update.
I will re-enable my workaround to not hurt the client’s website…
Please clone the site to a staging environment so we can see the actual issue. You can use plugins like Duplicator or WP Migrate DB to transfer the site to a different domain. Provide all additional info such as screenshots and any related links in the private field.
Best regards,
IsmaelHi,
For me (and everyone else), the same products are shown on each page load.
As shown in the screenshots above, this is not the case on our end. Different products are displayed in each row on every refresh.
We tried logging in to the live site again, but the credentials above are no longer working. Did you remove the account?
Best regards,
IsmaelHi,
Thank you for the inquiry.
Looks like you’ve managed to resolve the LCP issue with the image. The score is now 97 on mobile. https://pagespeed.web.dev/analysis/https-seattledecksupply-com/rkxqgiuzgg?form_factor=mobile
Best regards,
IsmaelHi,
You can add this css code to adjust the height of the featured image.
.small-preview, .big-preview { max-height: 200px; } .small-preview img, .big-preview img { width: 100%; height: 200px; object-fit: cover; }
Best regards,
IsmaelHi,
Yes, you can use an Image element, apply a Custom CSS Class to it, and then make a few css modifications to adjust its position. This can also be achieved with pure css. If you can provide a test page, we’ll send you the initial css.
Best regards,
IsmaelHey northorie,
Thank you for the inquiry.
Which element are you trying to modify? You may need to add some css modifications to adjust the breakpoint for elements such as columns or rows. You can also adjust the Row Settings > Row Screen Options > Fullwidth Break Point settings. Please create a test page or provide a screenshot so that we can inspect the elements.
Best regards,
IsmaelHi,
Thank you for the update.
We’re not seeing any issues with the site. Have you tried checking it in incognito mode? Please try to toggle or temporarily disable the Enfold > Performance > File Compression settings, then purge the cache. Let us know if the issue persists.
Best regards,
IsmaelFebruary 14, 2025 at 6:44 am in reply to: Videos (YouTube) no longer working on desktop version of website #1477101Hi,
Great! Glad to know that the issue has been resolved. Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelFebruary 14, 2025 at 6:43 am in reply to: Enfold Theme, WooCommerce Checkout does not show the tax #1477100Hi,
Looks like the Taxes block is missing from the cart page. Please provide the login details in the private field so we can check this further.
Best regards,
IsmaelHi,
Is there a way to display three items per row on mobile view, just like on desktop and tablet views?
Did you copy the code from your email? Please try copying it directly from the forum. If you remove the CSS code above, the slider should display 3 columns per row.
You can also create another post slider, set the column to 1, and then toggle the visibility of both post sliders in the Advanced > Responsive > Element Visibility settings. This way, you’ll have two post sliders — one for mobile and another for desktop view.
Best regards,
IsmaelHi,
Great! Glad to know that this has been resolved. Feel free to open another thread if you have more questions.
Have a nice day.
Best regards,
IsmaelHey Miguel,
Thank you for the inquiry.
The font color and the background color of the top header are the same. We adjusted the color values in the Enfold > General Styling > Logo Area panel.
To display the logo again, we added this css code:
.container.av-logo-container .inner-container { height: 50px; }
Please make sure to purge the cache before checking the page.
Best regards,
IsmaelFebruary 14, 2025 at 6:16 am in reply to: Fullwidth Easy Slider > Fallback image not working #1477096Hi,
This is what we see on mobile view:
Please make sure to purge the cache or check the site on incognito mode.
Best regards,
IsmaelFebruary 14, 2025 at 6:14 am in reply to: Special heading subheading font size override not working on mobile #1477095Hi,
Glad we could help! Feel free to open another thread if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
Looks like the fallback image is displaying correctly on mobile view. Thank you for your patience.
Best regards,
IsmaelFebruary 14, 2025 at 5:30 am in reply to: Problems with Enfold and Ninja Forms Paypal Add on #1477092Hi,
Thank you for the update.
As @Mike mentioned above, there are no errors or clues after submitting the form, so we’re not sure what’s causing the PayPal buttons to not display. What happens when you switch to the default or classic editor instead of using the Advanced Layout Builder?
Best regards,
IsmaelFebruary 14, 2025 at 5:14 am in reply to: Footer visibility problem in Safari (Enfold 6.0.9) #1477091Hi,
Thank yo for the update.
Is this the screenshot you’re asking for?
Yes, that’s the one. As you may have noticed, the display property is set to “none”. Try adding this css code to override it.
#socket .copyright { display: block !important; }
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Let us know the result.
Best regards,
IsmaelFebruary 14, 2025 at 5:10 am in reply to: Feature Image for Blog Posts and and Post Sliders not using format set in module #1477090Hi,
Thank you for the info.
This seems to be an issue with the Smush Pro plugin. When deactivated, the post slider displays the correct thumbnails. We created a test page. (see private field).
Please check the plugin settings and contact the plugin developer for additional assistance.
Best regards,
IsmaelHey limedrop,
Thank you for the inquiry.
Does it have the same settings as the other grid? Please provide the login details in the private field so we can check the issue further.
Best regards,
IsmaelHi,
You’re showing the wrong products so I know that you’re clicking through it.
The screenshots were taken on the initial load — we didn’t click anything.
You are showing me different products so you are not testing it properly.
Random products are displayed on each page refresh, and each time, they show the correct product images as shown in the screenshots above. These were taken on different browsers.
And the site still continuously loads without end as we mentioned in our very first reply.
Can we deactivate the plugins in the live site?
Best regards,
IsmaelFebruary 14, 2025 at 4:30 am in reply to: Taxonomy Archive Template uses Portfolio type hardcoded, Enfold 6.0.9 #1477087Hi,
Thank you for the inquiry.
Did you register your own Portfolio post type? The theme includes this post type by default and uses the taxonomy-portfolio_entries.php file. Please provide a link to an archive page so we can check the issue.
Best regards,
IsmaelHey Jantien,
Thank you for the inquiry.
We tried to log in, but the credentials above are invalid. The site is in maintenance mode. Please check the info carefully and provide a screenshot of the layout issue.
Best regards,
IsmaelFebruary 13, 2025 at 8:28 am in reply to: Footer visibility problem in Safari (Enfold 6.0.9) #1477030Hi!
Yes, we understand the issue, but we don’t have that Safari version on our end, so we checked it on an older version. Did you notice anything when selecting the span.copyright element? Please check its styles while it’s focused or selected in the browser inspector and provide a screenshot of the computed styles if possible.
Regards,
IsmaelHi,
Yes, you can add this css code to adjust the color of the active category:
.main_color #js_sort_items a.active_sort { color: #ED1C24; }
Best regards,
IsmaelFebruary 13, 2025 at 8:23 am in reply to: Transparent header not showing on mobile and tablet views. #1477027Hi,
Great! Glad to know that it’s working correctly now. Let us know if you have more questions.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
It might be due to your server configuration. Have you checked the .htaccess file? Please contact your hosting provider and inform them about the issue. If you can provide the WP and FTP login details, we’ll take a closer look.
Best regards,
IsmaelHi,
Thank you for the update.
It might be due to your server configuration. Have you checked the .htaccess file? Please contact your hosting provider and inform them about the issue. If you can provide the WP and FTP login details, we’ll take a closer look.
Best regards,
IsmaelHey davec15,
Thanks for reaching out.
The page seems to be displaying correctly on our end, both on desktop and mobile views. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur, or Dropbox to upload and share the screenshot.
Best regards,
Ismael -
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