Forum Replies Created
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July 29, 2021 at 8:21 am in reply to: Woocommerce single product layout issue (sidebar below product info) #1313181
Hey rolgear,
Thank you for the inquiry.
That is actually the default layout of the product pages. If you would like to move the widget area to the sidebar, please check the following thread.
// https://kriesi.at/support/topic/left-sidebar-on-single-shoppage-enfold/#post-1296033
// https://kriesi.at/support/topic/shop-sidebar-to-right-side/#post-1245585
// https://kriesi.at/support/topic/left-sidebar-on-single-shoppage-enfold/#post-1295429Best regards,
IsmaelHi,
We created a test page (see private field) and added the horizontal gallery there but the element visibility settings are still not working correctly. Please update the theme from 4.8.3 to 4.8.5, then toggle or temporarily disable the Enfold > Performance > File Compression settings. Let us know if that helps.
Best regards,
IsmaelHi,
Alright. Glad that you have found someone to look at it. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
That option is not available by default, so you may need to create a custom element or add your own markup. Examples of image swapping using css can be found in the following links.
// https://sirv.com/help/articles/hover-change-image/
// https://www.tutorialrepublic.com/faq/how-to-change-image-on-hover-with-css.php
// https://codepen.io/Kodakawa/pen/wvBGGYWBest regards,
IsmaelHi,
We tried to change the filters in the plugin and it seems to be working as it should. Items are displayed after the search. Unfortunately, we do not provide support for third party plugins as stated on our support policy. You may need to contact the plugin developer for additional assistance.
After the theme update, please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache.
Best regards,
IsmaelJuly 28, 2021 at 10:52 am in reply to: Displayed Everywhere Widgets are not displayed anymore in latest Version #1312998Hi,
Odd. The sidebar displayed properly the last time we checked the page. What happens when you disable this code in the functions.php file?
add_filter( 'avf_builder_boxes', 'enfold_customization_posts_builder' );We get an error in the Appearance > Editor panel whenever we try to save the changes to the file.
Best regards,
IsmaelJuly 28, 2021 at 10:43 am in reply to: Cookie Message loads on every site of Multisite even with cookies enabled #1312993Hi,
if i go to genesalenergy.com accept cookies, go to another url like https://kriesi.at/ and then return to genesalenergy.com the cookie message do not appear, that does not nullify cookies
That is quite expected since the other site (kriesi.at or any external site) and your site do not share the same local storage. Unfortunately, the EN and FR version of your site do, so whenever someone switches to a different language on the same browser, accept the cookies or privacy options there, the stored cookies from the previous language is nullified or removed. This is not going to be an issue if the user continue browsing on the same language. If they did switch to another language, then they have to accept the privacy options again.
Best regards,
IsmaelHi,
No problem. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHey jclucas90,
Thank you for the inquiry.
Which post or portfolio item did you modify? We get redirected to a 403 page when we try to access the dashboard or the login page. Did you change the login URL? Please include it in the private field.
Best regards,
IsmaelHey julhobart,
Thank you for the inquiry.
Have you tried using the Grid Row element? You can add two cells inside the grid with different content.
Best regards,
IsmaelJuly 28, 2021 at 10:26 am in reply to: Fullwidth Sub Menu not sticking to top of screen on mobile #1312986Hey oladigital_co,
Thank you for the inquiry.
The full width sub menu is not supposed to stick on mobile view or on smaller screens. Did you modify the script files? You can use this css code to adjust its position.
#top .header-scrolled-full + #main .av-submenu-container.av-sticky-submenu { top: 0 !important; }Best regards,
IsmaelJuly 28, 2021 at 8:10 am in reply to: 4.8.2 onwards Woocommerce main shop image is being lazy loaded #1312954Hey Jason,
Thank you for the inquiry.
Where can we see the issue? Please post the site URL in the private field. The theme automatically adds the lazy loading attribute to all images regardless of their position in the document. If you want to disable lazy loading on product pages, you can add this code in the functions.php file.
add_action("wp", function() { if(is_singular("product")) { add_filter( 'wp_lazy_loading_enabled', "__return_false", 999 ); } }, 999);Best regards,
IsmaelHi,
Sorry about that. We had to modify the functions-enfold.php file and add the $post as one of the parameters of the avf_ajax_search_excerpt filter to make the original or unmodified excerpt available.
$excerpt = apply_filters( 'avf_ajax_search_excerpt', avia_backend_truncate($post->post_excerpt,70," ","...", true, '', true), $post );The filter or the function avf_ajax_search_excerpt_allow is now working as it should. We will forward the issue to our channel.
Best regards,
IsmaelHi,
Thank you for the info.
You could apply a custom css class name to the column element and use it to target and adjust the style of the column. For example:
#top .custom-class-name { box-shadow: rgba(0, 0, 0, 0.25) 0px 54px 55px, rgba(0, 0, 0, 0.12) 0px -12px 30px, rgba(0, 0, 0, 0.12) 0px 4px 6px, rgba(0, 0, 0, 0.17) 0px 12px 13px, rgba(0, 0, 0, 0.09) 0px -3px 5px; }Make sure to replace “custom-class-name” with the actual css class name of the column. Please check the following documentation for more info.
// https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelJuly 28, 2021 at 7:33 am in reply to: Contact Form – need wider border for required field check #1312939Hi,
Thank you for the update.
You can use this css code to adjust the width of the border.
.error input, .error textarea { border-width: 3px !important; }Best regards,
IsmaelHi,
@manchust: Try to update the theme from v4.7.4 to the latest version (v4.8.4). The upgrade might help fix the issue.Best regards,
Ismael3Hi,
Thank you for the info.
You can add this css code to create an orange line before the read more text. Adjust it as necessary.
.read-more-link { position: relative; } .read-more-link a { padding-left: 40px; } .read-more-link:before { content: ""; height: 1px; width: 30px; background: orange; display: block; position: absolute; left: 0; top: 14px; }Best regards,
IsmaelHi,
Thank you for the inquiry.
We can reproduce the issue on our own installation, but we are not yet sure what is causing. We will forward the issue to our channel and let you know once we have found the issue.
Best regards,
IsmaelHey Kristi,
Are you using both the Elementor and the Advance Layout Builder on the same page? You cannot modify the content of the Advance Layout Builder using Elementor and vice versa.
For technical support please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/, select the theme that you purchased and bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
IsmaelHey maryenvato,
Thank you for the inquiry.
In which page does this issue occur? Have you tried applying the content of the page as template to another page? You can save the current content as template, remove the current page, create another, then apply the template. Let us know if that helps.
Best regards,
IsmaelJuly 27, 2021 at 10:11 am in reply to: The Events Calendar Popup Search Calendar Hidden with 4.8.4 #1312676Hi,
Thank you for the inquiry.
We could adjust the stack order of the date picker so that it is rendered in front of the header instead of behind it.
.datepicker.datepicker-dropdown.dropdown-menu { z-index: 9999 !important; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.
Best regards,
IsmaelHey destserengeti,
Thank you for the inquiry.
Would you mind posting the URL of the page where you added the button with the open-popup-link class? You may need to adjust the magnific popup script a bit in order for this work to correctly. Try to replace the selector in the script with “.open-popup-link a” instead of just “.open-popup-link”.
Best regards,
IsmaelHi,
Yes, that should be possible. Please try to add this css code to move the cart and burger menu icon further to the right, and decrease the space between them.
@media only screen and (max-width: 767px) { #top #header .av-main-nav > li { padding-right: 0; margin-right: 0; } .responsive.html_bottom_nav_header #top #menu-item-shop.cart_dropdown { position: absolute; right: -20px; } }Best regards,
IsmaelHi,
No problem. Please let us know if you have more questions about the theme.
Best regards,
IsmaelHey sky19er,
Thank you for the inquiry.
Have you tried using the Content Slider element? You can insert shortcodes and create your own markup in each slider. Unfortunately, there is no slider in the theme where you can use the advance layout builder to create the content of the slide.
Best regards,
IsmaelHi,
Awesome! Glad to know that we could be of help. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelJuly 27, 2021 at 9:13 am in reply to: Image with link. Hover zoom in center on the left instead of center #1312650Hey Dommel,
Thank you for the inquiry.
We could apply the transform-origin property to adjust the zoom effect.
.avia-image-container.av-hover-grow img:hover, .avia-image-container.av-hover-grow .avia-image-overlay-wrap:hover { transform-origin: top right; }For more info, please check this documentation.
// https://developer.mozilla.org/en-US/docs/Web/CSS/transform-origin
Best regards,
IsmaelJuly 27, 2021 at 9:08 am in reply to: How to remove breadcrumb underline separator from store? #1312647Hey Tomasssu,
Thank you for the inquiry.
That is the default border of the container wrapper. If you would like to remove it, try this css code.
#main > .container_wrap { border-top-width: 0; border: none; }Please do not forget to toggle the file compression settings after adding the css code.
Best regards,
IsmaelJuly 27, 2021 at 9:04 am in reply to: vimeo video in slider issue: enormous network payloads #1312645Hey marcie73,
Thank you for the inquiry.
The difference is that the video in the “arte-del-restauro” is not set to auto play, while it does in the slider or in the home page. You can prevent or remove the enormous network payload by disabling the autoplay.
Best regards,
Ismael -
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