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Viewing 30 posts - 13,141 through 13,170 (of 66,052 total)
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  • in reply to: Layerslider WP Glitching between transitions #1304574

    Hi,

    You do not have to trim the videos. Did you follow the settings above? The glitch in the first to second slide transition was actually removed or fixed after setting those options. Did you check it?

    Best regards,
    Ismael

    Hi,

    You are very welcome! Please feel free to open another ticket if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hey DariaAlbufeira,

    Thank you for the inquiry.

    That is surely possible but this option or feature will require modification that is beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable.

    You can find the code that sends the email in the enfold/framework/php/class-form-generator.php file. The function is called the send function, which is using the mail or the wp_mail functions by default, so you should be able to use the filters or hooks related to those functions before actually sending the mail.

    Best regards,
    Ismael

    in reply to: Social media on mobile version showing up twice #1304569

    Hey tonyiatridis,

    Thank you for the inquiry.

    You can remove the social icons inside the main header with this css code.

    #header_main .social_bookmarks {
        display: none !important;
    }

    Or just use this css code to only show the social icons in the top bar.

    #header_meta .social_bookmarks {
        display: block !important;
    }

    Please do not forget to place the css rules above inside the css media query.

    Best regards,
    Ismael

    in reply to: Featured image being cropped #1304566

    Hi,

    Thank you for the update.

    Did you re-upload the images or regenerate the thumbnails after adjusting the size? What are the actual sizes of the images that you are uploading? You can use the same plugin above to regenerate the thumbnails.

    Best regards,
    Ismael

    in reply to: Webfont installieren #1304564

    Hi,

    Thank you for following up.

    There is actually a macos folder included the font zip file. What happens when you remove that folder?

    Why do you need woff? TTF format is fully supported by major browsers except IE11. But it does not matter because WordPress no longer supports the browser (IE11).

    Best regards,
    Ismael

    in reply to: SEO Issue – Rel Canonical #1304526

    Hey roamingk,

    Thank you for the inquiry.

    Are you redirecting http to https? According the documentation, this error or warning occurs when the supposed canonical page returns 301 HTTP status code instead of 200, which means that the page is redirecting. The following documentation should help.

    // https://help.ahrefs.com/en/articles/2753767-canonical-points-to-redirect-error-in-site-audit

    Best regards,
    Ismael

    in reply to: Yoast Seo and Avia Layout Builder #1304525

    Hey nadinedomnink,

    Thank you for the inquiry.

    Unfortunately, the content analysis tool of most SEO plugins are not compatible with the advance layout builder, but your SEOs if done correctly, should not be affected by this. Search engines should still crawl the site as it actually is and be able to properly read the content (images, text, descriptions, headings etc) in the front end.

    Best regards,
    Ismael

    in reply to: Lightbox Scroll Function #1304524

    Hey gharry79,

    Thank you for the inquiry.

    We could disable the arrow or lightbox navigation if you want. Try this css code and add it in the Quick CSS field.

    .mfp-arrow {
        display: none !important;
    }
    

    And this one to hide the gallery counter.

    .mfp-counter {
        display: none !important;
    }

    Best regards,
    Ismael

    in reply to: Fix Coupon Code Not Accepted #1304516

    Hi,

    Thank you for the inquiry.

    We are able to properly checkout using Stripe’s default credit card number, which is use for testing. Please check the screenshot below.

    Screenshot: https://imgur.com/3iKkaIB

    Best regards,
    Ismael

    in reply to: change Layout Settings globally #1304514

    Hey frankeee,

    Thank you for the inquiry.

    Yes, this should be possible. Please check the solution or the suggested filter in the following thread.

    // https://kriesi.at/support/topic/responsive-menu-not-working-on-ipad/#post-864999

    This should set the transparent header as the default option for newly created pages. Existing pages will still have to be updated manually.

    Best regards,
    Ismael

    Hey nonononotch,

    Thank you for the inquiry.

    There is no option for this yet, but you can use the following filter to assign a different footer page for specific page or pages.

    add_filter("avf_custom_page_id", function($page_id, $which, $template) {
    	if($which == "footer_page") {
    		if(is_page(3255)) {
    			$page_id = 3548;
    		}
    	}
    	return $page_id;
    }, 10, 3);
    

    The code above checks if the current page has the ID 3255, and if it is, then show the page with the ID 3548 as footer.

    Best regards,
    Ismael

    in reply to: move script cookie banner head meta tag to footer #1304503

    Hey Demia87!

    We provided a possible solution in the following thread. https://kriesi.at/support/topic/how-can-i-move-the-js-script-avia_cookie_check_sessionstorage-in-the-footer/

    We will close this duplicate for now. Please continue on the next thread.

    Best regards,
    Ismael

    in reply to: Adding a Scrollbar to a widgetized column #1304502

    Hi,

    Thank you for the inquiry.

    Where can we see the issue? Please provide a direct link to the page so that we could inspect it.

    Best regards,
    Ismael

    in reply to: iOS layerslider or menu + images not working #1304500

    Hi,

    Thank you for the update.

    The mobile menu is not displaying because of this css code in the style.css file.

    .main_menu .avia-menu, #header_main_alternate, .fallback_menu {
        display: none;
    }
    

    It is inside a css media query. You may need to adjust the menu position after removing the css code above.

    And there is a modified version of the shortcodes.js file in the child theme. Please check it and make sure that you are using the updated version of the file. We disabled the wp_change_shortcodesjs function temporarily.

    Best regards,
    Ismael

    in reply to: Fixing CLS errors #1304499

    Hi,

    We found a lot of invalid css code in the Quick CSS field and tons of css media query duplicates. Even the css media query that you posted above is missing a closing curly brace. We corrected the invalid css code and combined all css media queries that are the same. We also moved the css media queries at the very bottom of the field.

    Let us know if that helps. We kept the original css code just in case.

    Best regards,
    Ismael

    in reply to: Mobile device display order #1304497

    Hey BMMtOliveLC,

    Thank you for the inquiry.

    This should be possible using flexbox and the order property. You can add a new css media query for mobile screens and re-arrange the cells or columns by using the order property. The display property of the parent container should be set to flex. Please check the articles below for more info about flexbox layout.

    // https://css-tricks.com/snippets/css/a-guide-to-flexbox/

    Best regards,
    Ismael

    Hey Demia87,

    Thank you for the inquiry.

    We can nullify the original script by adding this script in the functions.php file.

    
    // a custom script
    // disable avia_cookie_check_sessionStorage
    function ava_custom_script_mod_cookie_check() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', '
    		window.avia_cookie_check_sessionStorage = null;
    	');
        }
     }
     add_action( 'wp_enqueue_scripts', 'ava_custom_script_mod_cookie_check', 9999);
    

    Then use this code to add the script back to the footer. Please note that the original function will still exist but it should not work because it’s already nulled.

     
    /**
     * Add a script that removes the class av-cookies-user-silent-accept if local browser session has the cookie set
     * that user refused cookies. This is a fallback for enfold\js\avia-snippet-cookieconsent.js
     * 
     * As FF throws an error when cookies are disabled we have to add this workaround.
     * 
     * @since 4.6.4
     */
    function avia_cookie_check_session_storage_mod()
    {
    	$privacy = av_privacy_helper();
    
    	$option = $privacy->get_cookie_consent_message_bar_option();
    	if( 'disabled' == $option )
    	{
    		return;
    	}
    
    	$output  = '';
    	$output .= "
    		<script type='text/javascript'>
    
    		function avia_cookie_check_sessionStorage_mod()
    		{
    			//	FF throws error when all cookies blocked !!
    			var sessionBlocked = false;
    			try
    			{
    				var test = sessionStorage.getItem( 'aviaCookieRefused' ) != null;
    			}
    			catch(e)
    			{
    				sessionBlocked = true;
    			}
    			
    			var aviaCookieRefused = ! sessionBlocked ? sessionStorage.getItem( 'aviaCookieRefused' ) : null;
    			
    			var html = document.getElementsByTagName('html')[0];
    
    			/**
    			 * Set a class to avoid calls to sessionStorage
    			 */
    			if( sessionBlocked || aviaCookieRefused )
    			{
    				if( html.className.indexOf('av-cookies-session-refused') < 0 )
    				{
    					html.className += ' av-cookies-session-refused';
    				}
    			}
    			
    			if( sessionBlocked || aviaCookieRefused || document.cookie.match(/aviaCookieConsent/) )
    			{
    				if( html.className.indexOf('av-cookies-user-silent-accept') >= 0 )
    				{
    						html.className = html.className.replace(/\bav-cookies-user-silent-accept\b/g, '');
    				}
    			}
    		}
    
    		avia_cookie_check_sessionStorage_mod();
    
    	</script>
    	";
    
    	echo $output;
    }
    
     add_action("init", function() {
    	add_action( 'wp_footer', 'avia_cookie_check_session_storage_mod', 10 );
     }, 25);
    
    

    Best regards,
    Ismael

    in reply to: problem with change the font weight in layer slider #1304440

    Hi,

    Thank you for the screenshot.

    Do you remove the cache after editing the layer slider? Please try to edit the layer slider again, do some changes, then check the site on incognito mode or just purge the cache and refresh the browser.

    Best regards,
    Ismael

    Hey steridhh,

    Thank you for the inquiry.

    Did you disable the Enfold > Theme Options > Page Preloading option? The preloader is the overlay that displays after clicking the add to cart button.

    Best regards,
    Ismael

    in reply to: Masonry Portfolio open in a Lightbox #1304437

    Hi,

    Thank you for the inquiry.

    This is option is still only available in the Masonry Gallery element. The items in the Masonry element still redirect to the actual post or portfolio page, and there is no option to open a lightbox.

    Best regards,
    Ismael

    in reply to: Pass SESSION variables into ENFOLD settings #1304436

    Hi,

    Everything works, but the problem is the function runs on every page and if the values arer NOT again passed on that page the default values get placed.

    Have you tried using the is_page conditional function so that the function only runs on the specified pages?

    // https://developer.wordpress.org/reference/functions/is_page/

    Best regards,
    Ismael

    in reply to: Logo to hang down past header #1304351

    Hi,

    Thank you for the update.

    If you want to decrease the size of the logo on scroll, try to add this script in the functions.php file.

    
    // a custom script
    // resize the logo on scroll
     function ava_logo_resize_on_scroll(){
    	?>
    	<script>
    		(function($) {
    			$(window).on("scroll", function() {
    				if($(this).scrollTop() < 50) { 
    					$(".logo").removeClass("logo-small");
    				} else {
    					$(".logo").addClass("logo-small");
    				}
    			});
    		})(jQuery);
    	</script>
    	<?php
    }
    add_action('wp_footer', 'ava_logo_resize_on_scroll');
    

    Then add this css code to specify the actual size of the logo on scroll.

    #top #header .logo.logo-small {
        width: 100px;
    }

    Best regards,
    Ismael

    in reply to: Video Masonry Gallery – is it possible? #1304346

    Hey Colin,

    Thank you for the inquiry.

    You can set the Masonry Gallery element’s Advanced > Links Settings > Image Link to open a custom link, then use the video URLs as the custom link for the gallery items. When any of gallery item is clicked, a lightbox modal popup window will open containing the video.

    Best regards,
    Ismael

    in reply to: Modern Event Lite #1304345

    Hey leonardamartinez,

    Thank you for the inquiry.

    The calendar seems to be responding correctly on mobile view as shown in the screenshot below.

    Screenshot: https://imgur.com/UzfTnEw

    Would you mind providing a screenshot of the layout issue?

    Best regards,
    Ismael

    in reply to: Sending data from a page to a form via query string #1304344

    Hey rodolfoangeloni,

    Thank you for the inquiry.

    The site is on maintenance mode, so we are not able to check the site. What you are trying to do is possible with Javascript. You can parse the URL and extract the value from the query parameters and apply it to the form. However, doing so will require modifications that are beyond the scope of support. You may need to hire a freelance developer to help you with this task.

    Best regards,
    Ismael

    in reply to: Add Custom Field to Post Meta Date Shortcode #1304328

    Hey emilconsor,

    Thank you for the inquiry.

    This should be possible but it will require modification that is beyond the scope of support. You can start by editing the config-templatebuilder/avia-shortcodes/post_metadata/post_metadata.php, and include another condition and the function that renders the output in this block.

    switch( $meta['metadata'] )
    				{
    					case 'author':
    						$out = $this->author( $meta );
    						break;
    					case 'categories':
    						$out = $this->taxonomies( $meta, 'categories' );
    						break;
    					case 'tags':
    						$out = $this->taxonomies( $meta, 'tags' );
    						break;
    					case 'comments':
    						$out = $this->comments( $meta );
    						break;
    					case 'revisions':
    						$out = $this->revisions( $meta );
    						break;
    					case 'published':
    					case 'published time':
    					case 'modified':
    					case 'modified time':
    						$out = $this->date_time( $meta );
    						break;
    				}
    

    For example, if you select Author, the switch function above will resolve to get the output of the protected function author and include the associated output in the final html. You can include another condition for custom fields and define your own function that returns the output.

    Best regards,
    Ismael

    in reply to: custom post archive #1304323

    Hi,

    Thank you for the update.

    We edited the code again a bit, replaced the get_the_ID function with the actual ID of the entries or the posts in this line.

     // Make sure that the taxonomy name is correct
    $terms = get_the_terms( $the_id, 'brands' );
    

    The taxonomy terms are now displaying properly in the home page, and in the archive pages.

    Best regards,
    Ismael

    in reply to: Webfont installieren #1304322

    Hi,

    Thank you for the inquiry.

    Which font weights or variations did you select or include in the font zip file? Please make sure that the font zip file is directly downloaded from Google. Visit the following link, then click the Download Family button.

    // https://fonts.google.com/specimen/Nunito#standard-styles

    Best regards,
    Ismael

    in reply to: Enfold Theme did not import correctly #1304320

    Hi,

    Thank you for the info.

    1.) The font size on the demo and in the actual site is actually set to 12px, and the size of the images are the same but some of the images in the actual demo are not free to use, so they are replaced with other images. A few sliders are also not included because the images are subject to the same copyright issues. The container also has a maximum width of 1130px and the header is set to shrink on scroll.

    2.) Looks like the “IN CASE YOU NEED HELP” section is missing and is replaced with a slider. You can recreate the layout using 1/3 columns with icon boxes inside and use the logo/partner slider element to recreate the slider containing logo images.

    Aside from the missing images and a few missing elements or section in the home page, the demo and the actual site have the same layout, theme options and used the same templates and/or combination of elements.

    Best regards,
    Ismael

Viewing 30 posts - 13,141 through 13,170 (of 66,052 total)