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Hi,
Sorry about the logo. It was an error in the latest version of the theme. Please check the following thread and follow the instructions to fix the display issue.
// https://kriesi.at/support/topic/hotfix-for-the-missing-logo-issue-on-enfold-4-8-6-4/#post-1323626
And for the submenu alignment, please try to use this css code.
#top .av-submenu-container .container { padding: 0 50px !important; }Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelOctober 7, 2021 at 4:36 am in reply to: Enfold styling seems to have reset and is unchangable #1323835Hey chartinboy,
Thank you for the inquiry.
You might have accidentally added an invalid css code in the Quick CSS field, which affects and breaks the whole stylesheet. The site is also using an older version of the theme (4.8.1). The latest version is 4.8.6.4. After the upgrade, please do not forget to toggle or temporarily disable the Enfold > Performance > File Compression settings, and purge the cache.
Best regards,
IsmaelOctober 7, 2021 at 4:29 am in reply to: How to add the catalog element into the tab element #1323833Hey IntactMarketing,
Thank you for the inquiry.
Which element are you using? When using a slider (Fullscreen, Fullwidth), you can apply a link to a specific slide by adjusting the Advanced > Link Settings. If you need to directly apply the link to the image, you have to set the Apply a link or buttons to the slide? settings to the second option.
The snippet that you used above will set the builder to debug mode and display the actual shortcodes below the Advance Layout Builder (ALB).
Best regards,
IsmaelHey John,
Thank you for the inquiry.
The theme does not have a sitemap generator, but you can use the default XML sitemap that WordPress generates automatically for the website. However, most users rely on third party plugins such as Yoast to generate a more accurate sitemap.
// https://yoast.com/help/xml-sitemaps-in-the-wordpress-seo-plugin/
// https://www.wpbeginner.com/beginners-guide/what-is-a-wordpress-sitemap-how-to-create-a-sitemap-in-wordpress/Best regards,
IsmaelHey sv3designs,
Thank you for the inquiry.
You may need to disable the security plugin before doing the import, and make sure that the server allows connection from this IP address (85.13.149.161). Please contact your hosting provider and ask them if they can check this for you.
Best regards,
IsmaelHey virtualbis,
Thank you for the inquiry.
Looks like the Enfold > Performance > File Compression settings are currently enabled. You may need to toggle these settings or disable them temporarily while working with the site. Cache and other minification plugin should also be disabled while changes are still being done.
Best regards,
IsmaelHey ahouglum,
Thank you for the inquiry.
The load more option is only available in the Masonry Gallery element. You can enable it by selecting the second option in the Styling > Pagination > Pagination settings.
Best regards,
IsmaelHi,
Awesome! Glad to know that it is working. You may need to add conditional functions if you need this to be applied on a specific page or a specific masonry element. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Yes, please post the login details in the private field so that we can check and adjust the hotspot settings. Looks like hotspot 3 is set to be “bottom centered”.
Best regards,
IsmaelHi,
@wj5: Did you apply a unique ID to the section containing the posts element? In the previous example, the name of the section containing the element with the pagination is “recentecases”, so we used function b and place “#recentecases” as the value of the id parameter.b('#recentecases');Best regards,
IsmaelHi,
Thank you for the update.
You can add the noLightbox class name to the link element to disable lightbox linking.
Example:
<a href="#" class="noLightbox">Link to Somewhere</a>Best regards,
IsmaelHi,
Thank you for the clarification.
Adding the following css code should adjust the background of the tooltip container from black to transparent, which should remove the black bar.
.ui-wordpress-tooltip-pro { background-color: transparent !important; }Best regards,
IsmaelHi,
Looks like you have hidden the section with the background image on mobile view. Can we access the dashboard? We would like to re-enable the section on mobile view so that we can check the issue properly.
Regarding the logo, please try to use this css code. We will forward the issue to our channel.
@media only screen and (max-width: 767px) { .responsive #top .av_header_transparency.av_alternate_logo_active .logo a>img, .responsive #top .av_header_transparency.av_alternate_logo_active .logo a>svg { opacity: 1; max-height: 80px !important; } }Best regards,
IsmaelHi,
Thank you for the update.
Try to replace the previous code with the following css to include the user page.
.responsive .um-page-user, .responsive .single-post, .responsive.html_boxed.html_header_sticky .single-post #header, .responsive.html_boxed.html_header_sticky .um-page-user #header, .responsive.html_boxed.html_header_transparency .single-post #header { width: 100%; max-width: 100%; }We just added the “.um-page-user” selector.
Best regards,
IsmaelHi,
Great! Glad to know that you have found the proper way to override the scripts. If you have more questions, let us know. We will close the thread now.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the clarification.
The menu is not switching to mobile mode because you have set the “Logo and Main Menu” to “Left Sidebar”, which only adjusts and reverts back to “Top Header” when the screen width is less than 787px. To adjust the breakpoint, you have to add this css code.
@media only screen and (max-width: 989px) { .responsive #top #wrap_all #header { position: relative; width: 100%; float: none; height: auto; margin: 0 !important; opacity: 1; min-height: 0; } .responsive #top #wrap_all .container { width: 85%; max-width: 85%; margin: 0 auto; padding-left: 0; padding-right: 0; float: none; } .responsive #top .av-main-nav .menu-item { display: none; } .responsive.html_header_left #main { margin-left: 0; } .html_header_sidebar .logo img, .html_header_sidebar .logo svg { width: auto; max-height: 80px; padding: 0; height: auto; } .responsive #header_main .container { height: auto !important; } .responsive #top #header_main > .container .main_menu .av-main-nav > li > a, .responsive #top #wrap_all .av-logo-container { height: 80px; line-height: 80px; } .responsive #header_main .container { height: auto !important; } .responsive #top #wrap_all .main_menu { top: 0; height: 80px; left: auto; right: 0; display: block; position: absolute; } .responsive #top .logo { position: static; display: table; height: 80px !important; float: none; padding: 0; border: none; width: 80%; } .responsive #top .av-main-nav .menu-item-avia-special { display: block; } .responsive.html_header_sidebar #header .av-main-nav > li { margin: 0 10%; } .responsive #top #header_main > .container .main_menu .av-main-nav > li > a { min-width: 0; padding: 0 0 0 20px; margin: 0; border-style: none; border-width: 0; } }Best regards,
IsmaelHey emilconsor,
Thank you for the inquiry.
Sticky posts are not included in the masonry’s default query, so you will have to adjust the query manually using the avia_masonry_entries_query filter.
add_filter("avia_masonry_entries_query", function($query, $params) { $include = array(); $sticky = get_option( 'sticky_posts' ); $args = array( 'taxonomy' => $params['taxonomy'], 'post__not_in' => $sticky, ); $posts = get_posts( $args ); foreach($posts as $post) { $include[] = $post->ID; } $include = array_merge($sticky, $include); // convert values of the $include from string to int function sti($n) { settype($n, 'int'); return $n ; } $include = array_map("sti", $include); $query['post__in'] = $include; $query['orderby'] = 'post__in'; // sort items based on the post__in value return $query; }, 10, 2);Related thread: https://kriesi.at/support/topic/sticky-post-in-blog-grid/#post-1320807
Best regards,
IsmaelOctober 5, 2021 at 12:41 pm in reply to: Header logo: no such file or directory ENFOLD\FRAMEWORK\PHP\CLASS-SVG-IMAGES.PHP #1323622Hi!
Thank you for the inquiry.
Please try to replace the content of the class-svg-images.php file to fix the error when uploading an svg file as logo.
Best regards,
IsmaelHey pontedellarco,
Thank you for the inquiry.
Try to use this css code to adjust the width of the container on single post page.
.responsive .single-post, .responsive.html_boxed.html_header_sticky .single-post #header, .responsive.html_boxed.html_header_transparency .single-post #header { width: 100%; max-width: 100%; }Best regards,
IsmaelHey emilconsor,
Thank you for the inquiry.
Yes, this should be possible by adjusting the tax_query using the avia_masonry_entries_query filter. Example:
add_filter("avia_masonry_entries_query", function ($query) { $query["tax_query"] = array( 'relation' => 'OR', array( 'taxonomy' => 'portfolio_entries', 'field' => 'id', 'terms' => array( 0 => 8, 1 => 9, 2 => 10, ), 'operator' => 'IN', ), array( 'taxonomy' => 'category', 'field' => 'id', 'terms' => array( 0 => 2, 1 => 3, 2 => 1, ), 'operator' => 'IN', ), ); return $query; }, 10, 1);Make sure to adjust the array of IDs and use the actual ID of the terms inside certain taxonomies (portfolio_entries, category).
array( 0 => 8, 1 => 9, 2 => 10, ),Best regards,
IsmaelHey Pedro,
Thank you for the inquiry.
You can set the menu to display as icon in the Enfold > Main Menu > General > Menu Items for Desktop settings. Select the second option to display the menu icon. However, please note that this option is only available when using the default top header.
Best regards,
IsmaelHey pontedellarco,
Thank you for the inquiry.
Are you trying to remove the link from the images? Please post a link to the page containing the articles so that we can check it.
Best regards,
IsmaelHey Sites ME!
Thank you for the inquiry.
Themeforest actually requires all authors including Kriesi to implement the license check, but Kriesi chose not to implement it, which allow users to use the forum and get support without the license check for significant number of years, so this was actually long overdue. But now he was promptly asked to finally comply to this rule, thus the license check. To learn more about renewing the support license, please check the following documentation.
// https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support
Best regards,
IsmaelHi,
For nested sub menus, you will have to do this modification.
Or add this code instead.
currentLink.on('focus', function () { sublist.stop().css({ visibility: 'visible' }).animate({ opacity: 1 }); currentItem.css("z-index", 1000); sublist.find('li:last-child').on('focusout', function () { var parent = sublist.parent(".menu-item"); var nextMenu = parent.next(); var submenu = $(this).parent(".sub-menu"); if(nextMenu) { nextMenu.trigger("mouseenter").focus(); submenu.stop().animate({ opacity: 0 }, function () { submenu.css({ visibility: 'hidden' }); }); return; } sublist.stop().animate({ opacity: 0 }, function () { sublist.css({ visibility: 'hidden' }); }); }); });Best regards,
IsmaelHi,
Thank you for the clarification.
The following code is not yet included in the latest version of the avia-snippet-megamenu.js file, so you will have to add it manually.
currentLink.on('focus', function () { sublist.stop().css({ visibility: 'visible' }).animate({ opacity: 1 }); sublist.find('li:last-child').on('focusout', function () { sublist.stop().animate({ opacity: 0 }, function () { sublist.css({ visibility: 'hidden' }); }); }); });This should work for regular dropdowns. The previous modification above is intended for mega menus.
Best regards,
IsmaelOctober 5, 2021 at 4:38 am in reply to: Tabs not displaying correctly and video elements not working #1323569Hi,
Thank you for the update.
1-2.) We have found out that the fts_instagram shortcode is the causing the layout issue. We saved the content of the page as template, applied it to a draft page (see private field) and removed the fts_instagram shortcode. The content within the tab section displayed correctly after removing the shortcode. You may need to contact the plugin authors for additional assistance or use a different instagram plugin.
3.) We checked the site on Chrome and Firefox. Please check the screenshot below.
Screenshot: https://postimg.cc/gallery/5J4W3S8/3813816e
4.) What is the font that you are using? It is possible the font weight 900 is not available for that font.
Best regards,
IsmaelHi,
No problem! Glad to know that it is working. You can actually override the the shortcode file (portfolio.php) in your child theme. Please check the following documentation.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
You have to add the snippet in the functions.php filey, create a folder called “shortcodes” in the child theme directory, then create a copy of the shortcode file inside the new folder. The snippet will instruct the theme to look for new builder elements in the “shortcodes” folder.
Best regards,
IsmaelHey karinorage,
Thank you for the inquiry.
What is the actual model of the tablet device that you are using? The mobile menu icon will display when the screen width is less than 991px, but some tablet device is now wider or have a higher screen resolution, so the default menu will still be visible on those devices.
We could use the following css to adjust the mobile menu breakpoint or to force the mobile menu to display when the screen width is less than 1366px, which should cover tablet devices with high screen resolutions such as iPad Pro.
@media only screen and (min-width: 768px) and (max-width: 1366px) .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item-avia-special { display: block; } .responsive #top .av_mobile_menu_tablet .av-main-nav .menu-item { display: none; } }Best regards,
IsmaelHey cristinagrafik,
Thank you for the inquiry.
The site health panel is now loading properly on our end, and it still works properly after we activated the Siteground Optimizer plugin. Is it working correctly on your end?
Screenshot: https://postimg.cc/Kkwvpq17
Best regards,
IsmaelHey Ralph,
Thank you for the inquiry.
Did you set the background attachment to “fixed”? This might be causing the issue on mobile devices. We tried to inspect the site but it is not loading properly on our end. We may need to login to the dashboard first. Please post the admin account info in the private field.
Best regards,
Ismael -
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