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Viewing 30 posts - 13,021 through 13,050 (of 67,424 total)
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  • in reply to: Font settings not applying #1325821

    Hey smarta-brett,

    Thank you for the inquiry.

    Looks like you are using a special heading element for the post title. You may need to adjust it with custom css if the advanced styling options are not working.

    #top #wrap_all .all_colors h1, #top #wrap_all .all_colors h2, #top #wrap_all .all_colors h3, #top #wrap_all .all_colors h4, #top #wrap_all .all_colors h5, #top #wrap_all .all_colors h6 {
        text-transform: none;
    }
    

    If you are using the default editor, you can adjust the title in the single post page by adding this code in the Quick CSS field.

    .html_elegant-blog #top .post-entry .post-title, .html_elegant-blog .avia-content-slider .slide-entry-title {
        text-transform: none;
        letter-spacing: 0;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Blog post arrow button #1325820

    Hi,

    Thank you for the update.

    We moved the css code in the Quick CSS field and added this css code to remove the blue background and border of the read more button. We also adjusted the position of the arrow and increase its font size.

    .html_elegant-blog .more-link-arrow {
        display: block;
    }
    
    .html_elegant-blog .more-link {
        border: none;
        background-color: transparent;
        color: #ffffff;
    }
    

    Please make sure to purge the cache before checking the page.

    Screenshot: https://imgur.com/dbMA6uJ

    Best regards,
    Ismael

    in reply to: link on the same page inside lightbox #1325819

    Hey MarcusEls,

    Thank you for the inquiry.

    Where can we see the issue? Please provide a link to the site so that we can inspect the popup. Are you using a different popup plugin?

    Best regards,
    Ismael

    in reply to: Huge number of avia records in wp_postmeta table #1325815

    Hey!

    Thank you for the update.

    SELECT * FROM wp_postmeta WHERE meta_key LIKE ‘%avia%’
    returns 4371 records

    As we have said previously, there are at least 3 or 4 meta entries attached to each post or page and since you have a total of 700++ posts or more, you have to expect that there will be more than 3000++ meta entries just for these items alone. Not to mention the meta entries for menu items and other options. Are you having issue with the site speed or database queries?

    SELECT * FROM wp_postmeta WHERE meta_key LIKE ‘%avia%’ AND meta_value =”;
    returns 2449 records. Can they be deleted?

    Some of the entries with the blank meta_value are created for the menu items. You will find entries like this when you actually run that query.

     146 => 
      (object) array(
         'meta_id' => '1262',
         'post_id' => '3228',
         'meta_key' => '_menu-item-avia-style',
         'meta_value' => '',
      ),
      147 => 
      (object) array(
         'meta_id' => '1272',
         'post_id' => '3229',
         'meta_key' => '_menu-item-avia-division',
         'meta_value' => '',
      ),
    

    This allows the theme to properly structure the mega menu and apply the appropriate menu styles, so deleting those entries will directly affect the site.

    Regards,
    Ismael

    in reply to: "Smart" search #1325813

    Hey JurrienSpr,

    Thank you for the inquiry.

    You can use plugins like to SearchWP or Relevanssi to improve the default search functionality and create an index of entries to speed up searching. The plugins are already integrated with the AJAX search field.

    // https://kriesi.at/documentation/enfold/search/

    Best regards,
    Ismael

    in reply to: Display selected blog elements at post categories #1325812

    Hi,

    Thank you for the update.

    We tried to access the dashboard but the login info above is invalid. Have you tried selecting a different Enfold > Blog Layout > Blog Styling? Setting the Blog Styling to Elegant or Modern Business should display the post categories and the date info.

    Best regards,
    Ismael

    in reply to: Cannot get transparent header to work #1325809

    Hi,

    Thank you for the update.

    In the Enfold > Advanced Styling , the font size of the active Main Menu Links was set to to 26px. We have reset it back to default, which is 18px.

    Best regards,
    Ismael

    in reply to: Fix alignment issue on one breakpoint #1325808

    Hi,

    Thank you for the update.

    Did you add the following css code? The css adjusts the width and margin of the 1/4 column element and causes the next column (3/4) to move to the second line.

    div .av_one_fourth {
        margin-left: 2%;
        width: 24.5%;
    }
    

    This is the default style or width of 1/4 column element.

    div .av_one_fourth {
        margin-left: 6%;
        width: 20.5%;
    }
    

    Best regards,
    Ismael

    in reply to: Display selected blog elements at post categories #1325669

    Hey wtechgr,

    Thank you for the inquiry.

    Which specific meta info are you trying to display in the category page? Did you set the main blog page to have a grid layout? Please post a direct link to the blog page so that we can check it.

    You may need to adjust the Enfold > Blog Layout > Blog Styling to adjust the visibility of the meta info such as the category and date. Some meta info only display when a certain blog styling is selected.

    Best regards,
    Ismael

    in reply to: Huge number of avia records in wp_postmeta table #1325668

    Hey profumopuntoit,

    Thank you for the inquiry.

    That seems to be normal. Please note that the each post or page that is built using the ALB can have at least 3 meta info attached to it. These includes the _avia_builder_shortcode_tree, _aviaLayoutBuilder_active, _avia_sc_parser_state and _aviaLayoutBuilderCleanData, so with that number of posts/pages, the database could easily contain thousands of meta entries. The theme also creates meta entries for menu items.

    Do you have a staging or development version of the site? Please post the site details in the private field so that we can check it.

    Best regards,
    Ismael

    in reply to: Evanto Token Invalid #1325666

    Hey Stephan,

    Thank you for the inquiry.

    Looks like you are using the API token. When did you purchase the theme? It is possible that the support license has expired, so you have to extend it and input the new license key in the provided field. You should be able to continue in the forum after that.

    // https://kriesi.at/support/topic/new-support-forum-policy-implemented-valid-tf-support-period-now-required/

    Best regards,
    Ismael

    in reply to: Support license #1325657

    Hi Wolfgang,

    Please check the private field.

    Best regards,
    Ismael

    in reply to: Color section not working on Chrome and Safari #1325656

    Hi,

    Thank you for following up.

    Would you mind cloning the site to a different domain or server so that we can check it? We cannot reproduce the same issue on our end, even after activating the WP Fastest Cache plugin and enabling minification.

    Screenshots: https://imgur.com/a/7Be9vF7

    Best regards,
    Ismael

    Hey Monika,

    Thank you for the inquiry.

    Try to apply the mfp-hide class name to the color section to hide it from the document initially and only display it inside a lightbox container.

    Best regards,
    Ismael

    in reply to: Autoresponder – Contact Form #1325653

    Hi,

    Thank you for the update.

    You have to add the filter in the functions.php file via the Appearance > Editor panel or directly through FTP. Please note that the $new_post variable is an array which contains the value of the form fields. You can use those values to create a completely different Message template if necessary, but that may require a bit of customization, which is beyond the scope of support.

    Related threads:

    // https://kriesi.at/support/topic/autoresponder-function-php-code-not-working
    // https://kriesi.at/support/topic/contact-form-elements-via-php-functions

    Best regards,
    Ismael

    in reply to: Keyboard Accessibility – Drop down menus #1325651

    Hi,

    Glad to know that the css works. Thank you for the links. Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Blog post arrow button #1325650

    Hi,

    Thank you for the update.

    Did you add the css code in the Quick CSS field and the script in the functions.php file? Please post the site details in the private field so that we can check the modification. Make sure that the Appearance > Editor panel is accessible. And please do not forget to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Header issue :titles disappeared when i scrollet down #1325648

    Hi,

    Thank you for the update.

    The following css code should adjust the color of the menu items. Please add it in the Quick CSS field or in the child theme’s style.css file.

    #top #header .av-main-nav>li>a .avia-menu-text, #top #header .av-main-nav>li>a .avia-menu-subtext {
        color: #004875;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Language files for elements #1325646

    Hi,

    Thank you for the update.

    Looks like there are no available translations for ET or Estonian language, yet. You might have to create your own language file and upload it using the loco translate plugin (go to Loco Translate > Themes > Enfold or Enfold Child).

    // http://site.com/wp-admin/admin.php?bundle=enfold-child&page=loco-theme&action=view

    You can also use the POEdit software to help you with the language file translations.

    // https://poedit.net/

    Best regards,
    Ismael

    in reply to: Category metadata not showing #1325644

    Hey julia_usn,

    Thank you for the inquiry.

    You may need to set the Enfold > Blog Layout > Blog Styling settings to Modern Business, or add use the avf_postslider_show_catergories filter in the functions.php file to display the category.

    add_filter("avf_postslider_show_catergories", function($display) {
       $display = "show_business";
       return $display; 
    }, 10, 1);
    

    Best regards,
    Ismael

    in reply to: SVG Logos Issue #1325642

    Hi,


    @FamalcoGroup
    : Sorry for the inconvenience. Please make sure to update the theme to version 4.8.6.5, then recreate and upload the logo in the Theme Options, or just follow the instructions that we provided in the previous thread. This should fix the display issue. The script that @Guenni007 provided above should NOT affect the logo.

    // https://kriesi.at/support/topic/hotfix-for-the-missing-logo-issue-on-enfold-4-8-6-4/


    @Guenni007
    : Thank you for your help. :)

    Best regards,
    Ismael

    in reply to: Google Analytics in Enfold #1325641

    Hey maryenvato,

    Thank you for the inquiry.

    The analytics script is working correctly when we checked. The screenshot below shows a post request initiated by the analytics tracker, which collects data from the client (me).

    // https://imgur.com/SwOEAAR

    Did you enable the privacy options previously? The privacy option could block the analytics script when the Cookie Handling > Default Cookie Behavior settings is set to the third or fourth option.

    Best regards,
    Ismael

    in reply to: Masonry style layout with columns of text? #1325639

    Hey Thedogscreative,

    Thank you for the inquiry.

    The closest I can get is using the Grid Rows elements, which gets me closer, but is full width (not the width of the container)

    You can actually adjust the width of the grid row element and align it to the center with css.

    #av-layout-grid-1 {
        max-width: 1030px;
        margin: 0 auto;
    }
    

    If you need a more specific css selector, you have to apply a unique ID or class name to the grid row element. Look for the Custom ID or class name field in the element’s Advanced > Developer Settings section.

    // https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Best regards,
    Ismael

    in reply to: Header transparency can not be changed any more #1325635

    Hey Katja,

    Thank you for the inquiry.

    The header transparency settings seem to be working correctly as it should. We created a test page and adjusted the header transparency settings. Please check the link in the private field.

    Best regards,
    Ismael

    in reply to: Renew support license for one year? #1325634

    Hey Alwin,

    Thank you for the inquiry.

    The second option seems to be the best fit if you build websites regularly or if you have at least a single website project a year. You will have 12-month access to the forum if you chose to extend the support and a license for the new website. Go with the first option if that is not the case. I hope that helps.

    Best regards,
    Ismael

    in reply to: Frontend design as a function? #1325632

    Hey Userjanmav,

    Looks like you have already opened multiple tickets regarding the same topic. We would like to kindly ask you to refrain from creating duplicate threads.

    // https://kriesi.at/support/topic/what-functions-2/
    // https://kriesi.at/support/topic/what-functions/

    Thank you for your understanding.

    Best regards,
    Ismael

    in reply to: What functions? #1325630

    Hey Jan,

    Thank you for the inquiry.

    The theme has its own Advance Layout Builder (ALB), which is a bit different compare to the previous one that you are using, but it has a lot of element options and is very easy to use. To learn more about the ALB, please check the following documentation.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/

    Best regards,
    Ismael

    in reply to: What functions? #1325629

    Hey Jan,

    Thank you for the inquiry.

    The theme has its own Advance Layout Builder (ALB), which is a bit different compare to the previous one that you are using, but it has a lot of element options and is very easy to use. To learn more about the ALB, please check the following documentation.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/

    Best regards,
    Ismael

    in reply to: Blog Masonry – gaps between images, overlapping images #1325519

    Hi,

    Thank you for the inquiry.

    It seems to work better when using images that have been resized based on the actual screen width or resolution. The following screenshot was taken on a monitor with an actual resolution of 2560x1600px but has been scaled, so the effective viewport width is only 1440px.

    // https://imgur.com/a/xhuICSC

    We just divided the viewport width by the current Column count (5), which results to 288px. This value multiplied by two (to cover retina displays) is the base width of the images. There are no gaps between the images as you can see in the screenshot. Unfortunately, a few of the images still overlap sometimes, but this should not be that visible or obvious once you uploaded the actual images.

    You can check your screen’s metrics using the following tool and we also provided the image placeholders that we used in the link above.

    // https://www.mydevice.io/

    Best regards,
    Ismael

    in reply to: Wrong breadcrumbs for posts #1325511

    Hi,

    Thank you for the update.

    However, I don’t understand why the breadcrumbs are working like that.

    It is not an error and the trail is not actually duplicated. It looks like it but it is not. It just so happens that the category and the page in the site have the same name, which is “News”. To remove the first category or the page from the trail, you have to use the filter above.

    Best regards,
    Ismael

Viewing 30 posts - 13,021 through 13,050 (of 67,424 total)