Hi,

the cropping option for registered thumbnails

The theme uses the following function to generate other versions or thumbnails of an image. One of the parameters is called “crop”, which tells WordPress to crop or scale the image.

// https://developer.wordpress.org/reference/functions/add_image_size/

Yes, the theme relies on those thumbnail names. You may need to regenerate the thumbnails or the images if you did something in the database.

// https://wordpress.org/plugins/regenerate-thumbnails/

Best regards,
Ismael

Hi,

You can use this css code to remove the spinning loader.

.av-siteloader-extra {
    display: none !important;
}

And you can open another thread here.

// https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Ismael

Hi,

These images are all stored in masonry galleries,

How do you store the images in the masonry galleries? Where can we see the masonry galleries? This just makes this all the more confusing. In the portfolio-test page above, we only see the plugin gallery, but no masonry gallery, so we cannot understand the connection between the plugin’s gallery and the masonry galleries.

If you want to extract the ids of the images from a masonry element, you can parse the shortcode and get the value of th ids parameter. This is an example of masonry shortcode.

[av_masonry_gallery ids='357,356,355,354,353' caption_elements='title excerpt' caption_styling='' caption_display='always' size='flex' orientation='' gap='large' columns='flexible' av-medium-columns='' av-small-columns='' av-mini-columns='' items='24' paginate='none' color='' custom_bg='' overlay_fx='active' animation='active' container_links='active' link_dest='' lightbox_text='' lazy_loading='disabled' id='' custom_class='' template_class='' av_uid='av-kq1y46dy' sc_version='1.0']

This is the part that you should extract to get the id of the images.

ids='357,356,355,354,353'

I will forward the issue to our channel. Maybe someone else will better understand what you are trying to do.

Best regards,
Ismael

Hi,

Thank you for the screencast.

Looks like the issue only happens when the gallery is edited or when you try to add more items to it for the first time. The error does not occur after the first attempt. We were able to edit the gallery and add more images to it. Unfortunately, we are not yet sure why this error occurs.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Are you trying to remove the default widgets in the sidebar? Try to add this filter in the functions.php file.

add_filter( 'avf_show_default_sidebars', '__return_false', 10, 1);

Best regards,
Ismael

Hey amyteslin,

Thank you for the inquiry.

We checked the gallery and all 12 items seem to be displaying correctly. Which of the items are not showing?

Best regards,
Ismael

Hi,

Great! Glad to know that it is working. Please do not hesitate to open another thread if you need anything else.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

We tried to use the script on our own installation, but we get this error in the console.

access.js:144 Uncaught TypeError: Cannot read property 'innerHTML' of null
    at AccessTool.buildToolBox 
    at new AccessTool 

Do you have a staging site where we can check it?

Best regards,
Ismael

Hi,

I am redirected to the page on which this image is embedded.

Would you mind giving us a link to one of these pages?

Finds all the masonry gallery shortcodes in the site,

We do not understand why the plugin author mentioned the masonry gallery element. As we mentioned above, the gallery in the portfolio-test page is not from the theme. It is a different gallery generated by a plugin and it is definitely not a masonry gallery element.

This is the markup of a gallery in the portfolio-test page.

// https://pastebin.com/sa2n9uYK

Best regards,
Ismael

Hi,

Yes, those versions are still available. Just sign up for an API key pair and place it in the theme options.

// https://developers.google.com/recaptcha/intro

Best regards,
Ismael

Hi,

Does the coupon or discount work correctly when you remove the previous script? Have you tried asking the plugin authors for additional help?

The coupon field should be hidden by default but for some reason it is showing immediately in your installation, so we suggested the previous script. The initial issue might be due to a particular plugin or a custom script.

Best regards,
Ismael

Hey nickname-superstar,

Thank you for the inquiry.

We are not yet sure what is causing the issue because we cannot find any errors in the browser. For the meantime, we disabled the “Disable Gutenberg” plugin and select the classic editor in the Theme Options > Select Your Editor settings. Please try to enable debugging in your installation and enable the error logs.

// https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_log
// https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_display

You should also try and deactivate the plugins temporarily.

Best regards,
Ismael

Hey JuLeS-NCfC-2021,

Thank you for the inquiry.

Looks like you have replaced vimeo with youtube, and now the play button displays on hover. Do you still require help with this?

Best regards,
Ismael

Hey newmediologo,

Thank you for the inquiry.

You can try this css code to adjust the space between the language flags.

.av-language-switch-item {
  margin-right: 10px;
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. Let us know if it helps.

Best regards,
Ismael

Hey dradoering,

Thank you for the inquiry.

How would you like the header to display initially on mobile view? Looks like the mega menu is actually the whole header, which also contains the logo. We might not be able to separate the style of the two.

Best regards,
Ismael