Forum Replies Created
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AuthorPosts
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July 26, 2021 at 6:27 am in reply to: Copying ALB post_meta is translating incorrectly and drawing wrong layout #1312300
Hi,
Thank you for the inquiry.
We checked the site but we cannot see any issue with it. Would you mind providing a screenshot of the issue?
Best regards,
IsmaelJuly 26, 2021 at 6:17 am in reply to: Cookie Message loads on every site of Multisite even with cookies enabled #1312298Hi,
This is what happens on our end. When we visited the FR site, accepted the cookies and go to another page, the cookie message bar remains hidden. When we switch the language or go to the EN site, the cookie message bar pops up again, which is the expected behavior since the other version (EN) is considered as a different domain or site. This also nullifies the privacy cookies in the FR site, so when you switch back to it (to the FR site), the cookie message bar has to pop up again. This is not going to be an issue unless the user intentionally switches languages for no reason. The user will probably stick to one language, accept the cookie message bar there, then continue to other pages in the same language.
Best regards,
IsmaelHey Andrew,
Thank you for the inquiry.
Would you mind providing a screenshot of the issue? The background of the toggle container is set to white (#f8f8f8). And we do not see anything wrong with the css code.
Best regards,
IsmaelHey MidasPL,
Thank you for the inquiry.
We cannot find the “1 panorama : 2 Square : 1 panorama” gallery in the site. Would you mind providing a screenshot of the section? Have you tried using the column elements to separate the images?
Try to make it with Masonry gallery but no good efect. When it is panoaram a picture loose quality
Did you select a thumbnail in the Styling > Masonry Settings > Image Size settings? You should be able to select larger images with better quality.
Best regards,
IsmaelHi,
Alright. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
My sites ( https://www.otwaysaccommodation.com.au being one of them ) are getting and registering referrals from other sites. That is not the problem.
The fact that the site is getting and registering referrals from other sites and getting page views, just mean that there are no issues with the analytics or the tracker.
The problem is that my customers’ sites ( none of them ) are not registering referrals from my sites.
The analytics script on the site (https://www.otwaysaccommodation.com.au) is working correctly. You should check the tracker or analytics script in the site you are referring to, because that is the script that is supposed to send the referrer URL (your site).
Best regards,
IsmaelJuly 26, 2021 at 5:28 am in reply to: Displayed Everywhere Widgets are not displayed anymore in latest Version #1312286Hi,
The widgets are now displaying correctly in the sidebar and the Widgets panel has been reverted back to the old editor. Please make sure to remove the cache before checking the page again.
Best regards,
IsmaelHi,
1.) Is the script working correctly?
2-3.) For some reason, the display classes do not get added to the element in the front end, which is why the visibility options are not working. Please try to update the theme from version 4.8.3 to version 4.8.4.
Best regards,
IsmaelHi,
According to the console, there are 17 page views yesterday July 22, 2021 and there are a total of 673 visitors or page views event in 30 days, which means that the analytics script is properly working all along. Please check the screenshot below.
Screenshot: https://postimg.cc/gallery/gRs9ns0
Is this same console where you are checking the site data? There are also some referrals from this forum and two other sites. (see private field)
Best regards,
IsmaelHi,
Thank you for your patience.
As you already know, the default contact form only have two security features, the simple captcha and the Google reCAPTCHA, but you can add a honeypot with a plugin if necessary. If all of these security features have been compromised or bypassed for some reason, then the only option is to use a different contact form. However, using a different one does not mean that bots will not continue to target your sites. Eventually, somehow, they will still find a way to work around the scripts and get through the security features.
Best regards,
IsmaelJuly 23, 2021 at 10:37 am in reply to: A few queries – responsive menu, header content alignment, cookie consent bar #1311781Hi,
You may need toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code and purge the cache afterwards. Let us know if that helps.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
We see the site or the grid image differently. Please check the screenshot below.
Screenshot: https://imgur.com/88MAX7e
Is that how you want the page to look like?
Best regards,
IsmaelHi,
Why is it wrong to have an h1 tag in the page? This is the only h1 tag in the archive or category page, it has no duplicate, so it should be valid. Yes, it is not the archive or category title, but it is not wrong to wrap the description in an h1 tag, specially when the text or description fully describes the page. But this is no longer an issue in your site since we have already added the category title, wrapped it in an h1 tag and replaced the description with a paragraph tag.
Best regards,
IsmaelHi,
Do you have a staging or development version of the site? If not, you can ask your hosting provider to create it for you, or you can create one yourself.
// https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
// https://themeisle.com/blog/wordpress-staging-site/Best regards,
IsmaelHi,
We will have to access the dashboard and edit the files if necessary. Please post the login details in the private field. Make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelHi,
Thank you for the info.
We have found a minor syntax error in the filter, so we adjusted it. We also reverted the changes in the functions-enfold.php file. It should be working properly now.
Best regards,
IsmaelHi,
You can create a new group and add another user in the admin > user management. My email is in the private field.
// https://support.google.com/analytics/answer/1009702?hl=en#zippy=%2Cin-this-article
Best regards,
IsmaelHi,
We may have to access the dashboard in order to see the image. Are you sure that you use the correct image URL? The link that you posted above is the link of the image in the Media > Library.
Best regards,
IsmaelHi,
Thank you for the update.
For some reason, the consent bar is not opening immediately on page load. Please create a different thread and post the site details in the private field so that we could check the issue properly.
Best regards,
IsmaelHi,
Thank you for the update.
Would you mind posting the login details in the private field? We would like to test the modification and do some adjustments if necessary.
Best regards,
IsmaelHi,
Thank you for the info.
We have added the avf_masonry_entry_content filter in the functions.php file and remove the previous script. Please remove the browser cache before testing the page again.
Best regards,
IsmaelHi,
There was a minor syntax error in the code, so we adjusted it a bit. Please try to add the code again in the functions.php file.
Best regards,
IsmaelHi,
Glad to know that it is now displaying on mobile view. Regarding the adjustments, it seems to be the default layout of the menu. If you want to remove the background color, try this css code.
#mega-menu-wrap-avia .mega-menu-toggle { background: transparent; }
And to adjust its position, use this one.
@media only screen and (max-width: 989px) { #mega-menu-wrap-avia .mega-menu-toggle { position: absolute; right: 0; top: -50px; } .responsive #header_main_alternate, .responsive #top #wrap_all #header_main_alternate .main_menu, .responsive #top .av_mobile_menu_tablet #header_main_alternate { display: block !important; position: absolute; width: 100%; top: 10px; } #mega-menu-wrap-avia .mega-menu-toggle.mega-menu-open + #mega-menu-avia { display: block; top: 50px; } }
Best regards,
IsmaelJuly 22, 2021 at 2:33 pm in reply to: A few queries – responsive menu, header content alignment, cookie consent bar #1311490Hi,
Thank you for the update.
1.) We could adjust the vertical position of the logo by adjusting its top margin a bit.
@media (max-width: 479px) { .responsive .logo img { margin-top: 10px; } }
2.) We can now see the strikethrough but we cannot figure out where it is coming from. Did you add any custom css code recently?
3.) Yes, you can freely use the code that were provided by other users in the forum.
Best regards,
IsmaelHi,
@volmering: Do you have security plugins in your sites? This should lessen unwanted traffic and hopefully catch spammers.
@audreyweddingsalon: This is probably caused by bots or scripts. Emails sent by real customers or visitors will not be sent without them toggling the privacy policy checkbox manually, so in the email, the privacy policy should be set to true or “yes”.Best regards,
IsmaelHi,
The analytics script is running correctly on both sites as shown in the screenshots below. This means that the theme is loading the script correctly or the theme adds it in the document as expected. We do not have access to your Google console, so we will not be able to check the data but the script is sending post requests to Google servers.
Screenshot: https://postimg.cc/gallery/nH422bC
Unfortunately, we may not be able to help you further unless we get access to the console. You may need to hire a freelance developer for additional assistance.
Best regards,
IsmaelJuly 22, 2021 at 9:09 am in reply to: Displayed Everywhere Widgets are not displayed anymore in latest Version #1311386Hey!
It seems to be an issue with the new Widgets panel, which has been recently released on WP 5.8. We will forward the issue to our channel. Have you tried adding a new widget in the widget area?
Regards,
IsmaelHi,
Would you mind providing a screenshot of the issue? We do not see any phone number in the page.
Best regards,
IsmaelHi,
Yes, that should be possible with a few css modification. You can start with this.
.dropdown_ul_available:after { content: "v"; position: absolute; right: 0; top: 10px; color: orange; }
This should add a down arrow beside the menu item when it has a dropdown or submenu.
Best regards,
Ismael -
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