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Viewing 30 posts - 12,331 through 12,360 (of 66,116 total)
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  • in reply to: Video in color section is croppt at the top #1317868

    Hi,

    No problem. Please do not hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Accordion on single product code issue #1317618

    Hi,

    Have you tried installing an SEO plugin like Yoast instead of relying on the default content or description fields? You should be able to define the meta description separately and other meta info using the fields provided by the SEO plugin.

    // https://yoast.com/features/meta-descriptions/

    The page or product description is extracted from the excerpt or the product content by default, so everything that is in the short description field will be included in the search results page.

    Best regards,
    Ismael

    in reply to: Enfold – Auto play video issues on Iphone #1317617

    Hi,

    Thank you for the update.

    1.) This is the intended behavior of background videos on mobile view due to the reason mentioned above. This is also why a fallback image is required. You might be able to use the layer slider if you want your background videos to still play on mobile view.

    2.) Did you purge the cache after enabling the Hide video on Mobile Devices option? You should also try to check the site on incognito mode. And do not forget to add a background image because this is supposed to replace the video on mobile view.

    You can also hide the whole element on mobile view by adjusting the Element Visibility options in the Advanced > Responsive Settings toggle.

    Best regards,
    Ismael

    in reply to: Blog Posts and Header Problem from 4.8.4 onwards #1317616

    Hi,

    I see. Do you have a staging version of the site? We might be able to figure what is going on with the posts excerpt if we could directly inspect the site.

    Best regards,
    Ismael

    Hi,

    Yes, unfortunately, only monocolored Flaticon icons are currently supported. If you would like to create custom icons, you could generate them from SVG files using the Fontello site’s Custom Icons feature.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: How to make 2 images side by side fullwidth #1317613

    Hi,

    Thank you for the update.

    I can only see the issue when I increase the screen resolution to be larger than 4k. This is not a common resolution, so you should not be worrying about it. But if you want the background image to stretch on these resolutions, you can set the cell’s Styling > Background > Background Repeat to Stretch to fit. You could also replace the image with a larger one.

    Best regards,
    Ismael

    in reply to: Text Block bug with 1/5 ? #1317611

    Hi,

    That is odd. But glad to know that it is now working correctly. Please do not hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Blog Posts and Header Problem from 4.8.4 onwards #1317610

    Hi,

    Thank you for the update.

    The css styles are no longer displaying in the post excerpt. How did you fix it? Please toggle or temporarily disable the Enfold > Performance > File Compression settings after any theme update.

    Best regards,
    Ismael

    in reply to: Individual Link doesn't work #1317606

    Hi,

    No problem! Glad to know that the solution works. Let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: WPML Language switcher horizontal in burger menu. #1317603

    Hi,

    Thank you for following up.

    Try to use this css code to separate the language switchers, or to create space between them.

    .html_av-overlay-full #top #header #av-burger-menu-ul > .wpml-ls-item.wpml-ls-item-de {
        margin-left: -20px;
    }
    
    .html_av-overlay-full #top #header #av-burger-menu-ul > .wpml-ls-item.wpml-ls-item-en {
        margin-left: 20px;
    }

    Please create another thread if you require more assistance. We will close this thread for now.

    Best regards,
    Ismael

    in reply to: Translate Logo using Polylang #1317599

    Hi,

    Great! Glad to know that the filter is now working. Let us know in another thread if we can help you with anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Dynamic layer shortcodes + html conflict #1317598

    Hi,

    Thank you for the inquiry.

    Have you tried adjusting the style of the dynamic content layer from the Styles panel? You can separate the title from the content by adding another dynamic layer. You do not have to add html tags to adjust the style of the layer.

    Best regards,
    Ismael

    in reply to: Tooltip on social share link button #1317596

    Hi,

    Thank you for the info.

    Glad to know that it is now working correctly. We will forward this thread to our channel. We might have to change the style of the sharing section a bit.

    Best regards,
    Ismael

    in reply to: Images in columns not displaying well #1317595

    Hi,

    Thank you for the update.

    Are you trying to increase the image size of the product thumbnails? Try to go to the Appearance > Customize > Woocommerce > Product Images panel and adjust the value of the Thumbnail width option.

    Please check the following documentation for more info.

    // https://docs.woocommerce.com/document/image-sizes-theme-developers/

    Best regards,
    Ismael

    in reply to: Timeline element problems #1317594

    Hi,

    Thank you for the update.

    Try to move the image outside of the paragraph tag, then use this css code to fix the float issue.

    .av-milestone-content:after {
        content: "";
        display: table;
        clear: both;
    }
    

    Best regards,
    Ismael

    in reply to: Dynamic layer shortcodes + html conflict #1317462

    Hey mike.rav,

    Thank you for the inquiry.

    Are you using the layer slider? It is possible that the slider does not accept html tags or there are tags that have been left open, which could potentially break the slider.

    Where can we see the issue? Please post the site URL in the private field. A screenshot will also help.

    Best regards,
    Ismael

    in reply to: Cant load Fonts in Safari #1317461

    Hi,

    Thank you for the update.

    The zip file is not a valid source for the font. You have to extract the zip file to a specific directory. You should also use the absolute path or URL of the fonts.

    Example:

    @font-face {
      font-family: "Akrobat-Black";
      src: url("https:/site.com/fonts/Akrobat-Black.woff2") format("woff2"),
           url("https:/site.com/fonts/fonts/Akrobat-Black.woff") format("woff");
    }
    

    // https://www.w3schools.com/cssref/css3_pr_font-face_rule.asp

    Best regards,
    Ismael

    in reply to: The Events Calendar and Enfold 4.8.6 #1317457

    Hi,

    1.) That is actually the default layout of the updated calendar designs without extra styling from the theme. TEC has removed the old or legacy design since August 3, 2021.

    // https://theeventscalendar.com/knowledgebase/k/enabling-updated-calendar-views/

    2.) You have this code in the Quick CSS field, which sets the h1 color to white.

    h1, h1 a {
        color: #ffffff !important;
        text-transform: none;
    }
    

    Best regards,
    Ismael

    in reply to: hamburger menu on desktop #1317456

    Hi,

    Thank you for the info.

    We implemented the modifications on our installation but we are not able to reproduce the issue. Are you sure that these are the only modifications that you added to the theme?

    We tried to login to the site using the account above but it seems to be invalid. Please check the login info.

    Best regards,
    Ismael

    in reply to: cookie consent lightbox not working #1317454

    Hi,

    No problem. Please let us know in another thread if there is anything else we can help you with. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Portfolio random – cache GetFlywheel & WP Rocket #1317453

    Hi,

    We tried to login to the site but the account info above seems to be invalid. Please check the info carefully or provide another account.

    Best regards,
    Ismael

    in reply to: Video in color section is croppt at the top #1317452

    Hey biancahuebsch,

    Thank you for the inquiry.

    Some areas of the video are not visible because the theme automatically adjusts its height and top position so that it completely covers the color section. It also tries to maintain its aspect ratio and keep it undistorted. We could set it so that the whole video is visible within the color section but it will get distorted on certain screen sizes or create gaps within the color section.

    Best regards,
    Ismael

    in reply to: Images in columns not displaying well #1317436

    Hey helban,

    Thank you for the inquiry.

    The page above does not exist. Did you remove it, or did you set the site on maintenance mode? Please post the login details in the private field so that we could check the issue properly. A screenshot will also help.

    Best regards,
    Ismael

    in reply to: Change logo on specific pages #1317435

    Hi,

    You might have set your page to have a transparent header, which is why the previous filter did not work. Is that the case? If you need more help, please feel free to open a new thread.

    Best regards,
    Ismael

    in reply to: The woocommerce variation product images doesn't change. #1317434

    Hey excelleme,

    Thank you for the inquiry.

    The variation image switch will not work when the default product gallery from the theme is active. You have to set the Enfold > Shop Options > Product gallery to the second option.

    Best regards,
    Ismael

    in reply to: Timeline – milestone text font size #1317432

    Hi,

    You have to add or create css media queries to adjust the font size on different screens.

    // https://www.w3schools.com/css/css_rwd_mediaqueries.asp

    @media only screen and (max-width: 767px) {
        .av-milestone-content {
            font-size: 14px;
        }
    }
    

    This should adjust the font size to 14px on devices with a maximum screen width of 767px.

    Best regards,
    Ismael

    in reply to: Accordion on single product code issue #1317428

    Hi,

    Please provide a screenshot of the layout that you are trying to create, and a direct link to the page where the accordion should be displayed.

    is there any way I can make sure the code won’t show in search engines?

    Everything in the short description field will be included in the search results. Unfortunately, shortcodes will not render correctly and will only display as static text.

    Best regards,
    Ismael

    in reply to: Woo commerce #1317426

    Hey zemag33,

    Thank you for the inquiry.

    The product items are showing properly in the “Click and collect” (boutique) page when we checked the page. Would you mind providing a screenshot of the issue, or a direct link to the page? We might not be checking the correct page. (see private field)

    Best regards,
    Ismael

    in reply to: Fixing incorrect behaviour of masonry sorting function #1317425

    Hi,

    Do you have a staging version of the site? Please post it in the private field so that we could inspect the issue properly. We will tag one of our developers to check the issue.

    Best regards,
    Ismael

    in reply to: Timeline element problems #1317424

    Hey biancahuebsch,

    Thank you for the inquiry.

    Does it work when you move the image outside of the paragraph tag? It is not working correctly because the image is set to float to the right, which causes a float issue to the parent container, which is the paragraph tag. Removing the paragraph tag might help.

    Best regards,
    Ismael

Viewing 30 posts - 12,331 through 12,360 (of 66,116 total)