Forum Replies Created

Viewing 30 posts - 12,181 through 12,210 (of 67,432 total)
  • Author
    Posts
  • in reply to: Cookie Banner und Pop-Up #1335360

    Hey SikoraEDV,

    Thank you for the inquiry.

    There is no option for it out of the box but you can use the following css code to completely hide the cookie consent message bar. Add it in the Quick CSS field or in the child theme’s style.css file.

    .avia-cookie-consent-wrap {
        display: none;
    }
    

    You may need to toggle the file compression settings and purge the cache afterwards.

    Best regards,
    Ismael

    in reply to: mp4 movie with play button in colorsection #1335356

    Hi,

    Glad we could be of help! Please feel free to open another thread if you need anything else. We’ll close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Change layerslider navigation arrows position #1335355

    Hi,

    Thank you for the update.

    Please, could you tell me how to use this css code just for mobile version?

    You can wrap the code inside this css media query to limit the adjustment on smaller screens.

    @media only screen and (max-width: 767px) {
      /* Add your Mobile Styles here */
    
    }
    

    Regarding the transition, please make sure to purge the cache or remove the browser history before checking the page. You can also test it on incognito mode.

    Best regards,
    Ismael

    in reply to: mp4 movie im Header hat eine viel zu lange Ladezeit #1335354

    Hey ScharfDM,

    Thank you for the inquiry.

    The video loads fine on our end but the current file size is still huge. You might want to consider shortening the video or decrease its quality. Also, please note that background videos are disabled on mobile devices by default, at least in the case of the color section and sliders. This is why you have to add a fallback image. The fallback image will automatically replace the background video on mobile view.

    Best regards,
    Ismael

    in reply to: Pricing Table Color #1335351

    Hey lauragrashoff!

    Thank you for the inquiry.

    The page above is not accessible and is asking for a password. Please post the details in the private field and if possible, please provide a screenshot of the changes that you would like to make with the table. You can use imgur or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: Submenu #1335350

    Hi,

    Thank you for the update.

    The position of the submenu is controlled via css unlike the mega menu, which is calculated using a script. Adjusting is with css should be a viable solution.

    Best regards,
    Ismael

    in reply to: Scroll blocked #1335347

    Hi,

    Thank you for the update.

    Scrolling seems to improve when we deactivate the myStickyElements Pro plugin. The following css code also prevents scrolling.

    html.responsive, .responsive body {
        overflow-x: hidden;
    }
    
    .responsive #top {
        overflow-x: hidden;
    }

    Did you add it somewhere? Please try to disable the WP Speed of Light plugin temporarily and locate the css modification.

    Best regards,
    Ismael

    in reply to: Anchor links do not position properly #1335346

    Hi,

    Thank you for following up.

    Looks like the wrong link or anchor was mistakenly applied for “Rima Jabado”.

    https://site.org/team/#hyde
    

    This should be..

    https://site.org/team/#jabado
    

    Best regards,
    Ismael

    in reply to: Background gradient color on sidebar #1335345

    Hey Tilman,

    Thank you for the inquiry.

    You can use this css code to apply a gradient background to the sidebar container.

    #top #main .sidebar {
        background: rgb(225,229,237);
        background: linear-gradient(180deg, rgba(225,229,237,1) 0%, rgba(214,214,214,1) 100%);
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    in reply to: Deine Website hat ein technisches Problem #1335343

    Hey Timo,

    Thank you for the inquiry.

    According to the following thread, it is an issue with the captcha plugin or any plugin that sets an invalid cookie value. Did you install a captcha plugin or enabled the default reCAPTCHA option in the theme?

    Please check this thread for more info about the issue.

    // https://kriesi.at/support/topic/error-in-helper-privacy-php/#post-1332117

    Best regards,
    Ismael

    in reply to: No Index at homepage due to woocommerce #1335342

    Hi,

    The meta tag gets replaced with “index,follow” when we deactivated every plugins except for Woocommerce, which is odd. This means that another plugin is adjusting the meta tag when the shop plugin is enabled (see private field). You may need to activate the plugins one at a time in order to find which one is adjusting the meta tag when Woocommerce is enabled.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Full width layer slider on mobile devices max height #1335339

    Hey marcusss,

    Thank you for the inquiry.

    The css is actually working correctly, although it doesn’t affect the caption container because it is always shorter than the specified maximum height. Please check the screenshot in the private field.

    What are you expecting with the css code above?

    Best regards,
    Ismael

    in reply to: Title of post to automatically appear in lay-out #1335338

    Hi,

    the classic editor will compromise the design,

    Yes, the Advance Layout Builder is quite different compare to the classic editor, so may have to recreate the content or adjust the layout a bit. However, please note that you can still use builder elements or shortcodes in the classic editor using the shortcode wand or the “Insert shortcode” button (see private field).

    Best regards,
    Ismael

    Hey marcusss,

    Thank you for the inquiry.

    That is the default background color of the html container. You can adjust it using this css code.

    html {
        background-color: #ffffff;
    }
    

    Default color value is #373738. Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    Hey MOOD36_WP,

    Thank you for the inquiry.

    Have you tried flushing the permalinks? Just go to the Settings > Permalinks panel and click the save or update button, then refresh the page. Let us know if that helps.

    If it doesn’t work, you may need to export the posts from the previous language, switch to the other, then import the posts back.

    Best regards,
    Ismael

    in reply to: Privacy policy multilingual #1335334

    Hi,

    @Gabri: Glad to know it worked out. Please feel free to open a different thread if you need anything else.


    @cryptotradingbg-com
    : The first snippet, which registers the custom shortcode, should go in the functions.php file and yes, the second one or the actual shortcode will go to the privacy policy fields or messages.

    Best regards,
    Ismael

    Hey Copenhagenthisway,

    Thank you for the inquiry.

    We cannot reproduce the issue on our end. The selected color in the Styling panel should not be getting applied to the placeholder text and should remain gray as shown in the screenshot below (see private field).

    Please make sure that the theme is updated to version 4.8.8.1 and temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Masonry excerpts when deleted show text #1335332

    Hey karinorage,

    Thank you for the inquiry.

    Try to add this code in the functions.php file to make sure that it only renders the excerpt and not the actual post content.

    add_filter("avf_masonry_entry_content", function($content, $entry, $atts) {
        return $entry->post_excerpt;
    }, 10, 3);
    

    Best regards,
    Ismael

    in reply to: Pages show wrong content #1335331

    Hey kihlbaum,

    Thank you for the inquiry.

    Is there a post that has the same title as the page? It is possible that the page and post have the same URL because they have the same title. Are you using any redirection plugin?

    Best regards,
    Ismael

    in reply to: Angular to Enfold Transition #1335330

    Hi,

    Thank you for the info.

    Instead of manually adjusting the jQuery version, we installed the Version Control for jQuery plugin to load an older version of the library. The images in the grid are now displaying correctly. Please make sure to purge the cache before checking the page.

    Best regards,
    Ismael

    in reply to: The alignment of the accordion content #1335329

    Hey HRpeople123,

    Thank you for the inquiry.

    We cannot find any accordion element in the page and the layout looks fine. Where can we see the issue? Please provide a direct link to the page containing the accordion element with the alignment issue.

    Best regards,
    Ismael

    Hey Elena,

    Thank you for the inquiry.

    That is surely possible but it will require modifications that are beyond the scope of support. You may need to hire a freelance developer to help you implement the changes from the codepen above to the theme. Please contact our partner, Codeable.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    Hey Jörg,

    Thank you for the inquiry.

    Where can we check the issue? Please create a test page so that we can test it properly. Did you add any custom scripts or shortcodes in the page? Please note that snippets like shortcodes or custom scripts that contain script and input tags could break the layout of the page. And you have to make sure that all html tags are closed properly.

    Best regards,
    Ismael

    in reply to: Change layerslider navigation arrows position #1335195

    Hey enfold,

    Thank you for the inquiry.

    You can use this css code to adjust the position of the slider navigation.

    #top .avia-layerslider .ls-nav-prev, #top .avia-layerslider .ls-nav-next {
        top: 30%;
    }
    

    Default top value is 50%.

    To change the transition effect, go to the Slide > Timing & Transition panel (see private field). You can also adjust the transition for each layer in the slider.

    Best regards,
    Ismael

    in reply to: Option to make Elements a "sticky header" #1335194

    Hi,

    It sounds like the block editor is currently enabled. Have you tried reverting back to the classic editor? Because when the classic editor is active, it is possible to set the Advance Layout Builder to full screen, which will automatically set the elements panel to be fixed or make it stick to the top of the builder while scrolling. Please check the screenshot in the private field.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: different font problem in the mega menu #1335192

    Hi,

    Great! Glad to know that you managed to solve the issue. Let us know in another thread if you have more questions regarding the theme.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: TOC shortcode always showing on the top of the page #1335190

    Hi,

    No problem. Glad to know that the changes above worked. Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    Hey Chris_85,

    Thank you for the inquiry.

    The old filters have been removed from the latest version of the theme. You can use this snippet instead.

    remove_filter( 'wp_nav_menu_items', array( "avia_WPML", 'handler_append_lang_flags' ), 9998, 2 );
    remove_filter( 'avf_fallback_menu_items', array( "avia_WPML", 'handler_append_lang_flags' ), 9998, 2 );
    

    Or add this css code in the Quick CSS field to hide the default language flags.

    .av_extra_header_active .avia_wpml_language_switch {
    	display:none;
    }
    

    Related thread: https://kriesi.at/support/topic/language-flags-in-the-top-bar/#post-1320245

    Best regards,
    Ismael

    in reply to: styles for plugin #1335187

    Hi,

    Thank you for the update.

    Looks like the content or page is embedded via iframe. Unfortunately, we are not sure where or how the plugin retrieves the page. Do you have any idea how it does it? Is there a dashboard somewhere in the plugin where you can modify the embedded page or content?

    You can try the following css code to set the background color to transparent but a better solution is to configure the page directly, if possible.

    html {
        background: transparent !important;
    }
    

    Unfortunately, we do not provide support for third party plugins as stated on our support policy. Please keep in touch with the plugin developers for additional assistance.

    Best regards,
    Ismael

    in reply to: Styles for plugin #1335183

    Hey Jo,

    Please continue in this thread: https://kriesi.at/support/topic/styles-for-plugin/

    Best regards,
    Ismael

Viewing 30 posts - 12,181 through 12,210 (of 67,432 total)